Facing Issue with MARS Logs and reports

Hi
We have intergrated PIX Firewall and Router with MARS(4.3.3) . we are able to get the AAA Pass/FailAttempts & Configuration Changes for PIX Firewall but not for Router .
We check on the Agent Machine where we have install Windows Remote Agent of ACS . There we are able to see the logins Pass/FailAttempts made in Routers but its big question that why its not getting . reflected in MARS .Even for configurtion Change report we have given the IP-address of MARS to one of our Syslog Machince and found that the Syslogs from Routers are getting reflected there but if change back to MARS then we are not able to get it reflected
CAN anyone help me out in this issue as you can see above we have tried all possible troubleshooting

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MBAM 2.5 SPN Issue with DNS alias and reporting

We have one server with administration and monitoring website and self-service portal setup on it. We have another server with the Databases and the reports running on it. When I initially set it up I set it up with a SPN that matched the host name. At this
point reporting worked.
We found that HTTP SPN that matches host/FQDN name ibreaks WINRM to the server (powershell remoting). See this: https://connect.microsoft.com/PowerShell/feedback/details/751307/psremoting-breaks-because-it-used-spn-name-with-class-http-instead-of-using-wsman
To fix that we created a DNS alias, mbam.ourdomain.com, and created http SPN's for that account mapped to our MBAM ID
When we did this we initially got stuck even logging on with single sign-on. we made a change to the endpoint address in the web.config and pointed it to the alias -- this resolved that issue.
However now when trying to open any one of the reports we get the resource can not be found http 404 error.
Is this fixable by changing something in a config file somewhere or do I need rebuild the servers and reinstall?

Yes, We set both of those. We also set the delegation for the apppooluser to "trust this user for delegation to any service".<o:p></o:p>
Today we uninstalled and reinstalled/configured IIS, the Administration and Monitoring website, and the self-service portal.<o:p></o:p>
We no longer get an error when clicking on one of the 3 reports. Instead it does nothing. If I choose to open it in another tab or window it
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Issue with XDCam log and transfer update

I'm trying to install Sony's XDCAM EX Log and Transfer Plug-in, and only can get as far as the "Destination Select" tab, where I'm informed that it "can't be installed on this disk. Final Cut Pro 6.0.3 or higher is recommended for this software."
I just installed Final Cut Pro 7 yesterday.
... what gives? Do I even need this update to be able to manage the videos from my PMW EX1r? I was unable to use them in final cut pro when I tried earlier, and was led to that "Log and Transfer Plug-in" from Sony and told it was the solution, which now won't allow me to even install it.

You have a number of options, make sure you have the latest Sony XDCAM EX Log and Transfer plug in (v1.2) also grab Sony's XDCAM Transfer (v2.12) which you can use instead of the aforementioned L&T plug in. Plus there is Sony's Clip Browser app (v2.6) for checksum validated offloading of the media from the camera/cards ... and now there is a brand new app called Sony XDCAM Browser (v1.0) which is designed to combine/consolidate the functions of the various utilities into one single handy dandy app. Unfortunately in this first release it has far inferior functionality as compared to what can be managed with the separate apps.
All of the above can be most easily downloaded (requires no registration) from Sony's Canadian website:
http://support.sonybiz.ca/esupport
Hope it helps
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Andy

Best Practice in V7.0 : Issues with Sales Planning and Reporting

I am trying to install the SAP Best Practices for BPC 5.1 on SAP PBC 7.0 SP 04 I have done this as I cannot find any Best Practice documents for version 7 as yet.
I have managed to get through the Administration setup and most of the BPC -Administration Configuration Guide, however I am having a problem with 7.4 Running a Data ManagementPackage - Import on page 32 of 36. This step involves you uploading a data file Demo_Revenue_Data.txt into BPC.
The file says that it has failed due to Ínvalid dimension ACCOUNT in lookup.
I believe that this error may be driven by a previous step 6.4 Creating Script Logic where the logic for BP_Sales Application was required.
My question is twofold in that I need to determine:
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Edited by: Kevin West on Jul 8, 2009 2:03 PM

Hi,
BPC best practices document from 5 is working fine also for 7.0 because 7.0 is just an update for 5.x.
Running Import involve logic just if you are running the package with option enabled (Run Default Logic).
Your issue seems to be related to maping which means you have to check Transformation and Conversion file.
Any way the best practices document will not provide you information about how to build Transformation and Conversion files.
You have to follow an SAP BPC training and that it will help you to build your applicatioon easier and faster.
Regards
Sorin Radulescu

HFM and Workspace 11.1.2.0 issues with opening Apps and reports via web

Hi,
we are running decentralized environment where we have HFM Web and App servers on Windows 2008 Server SP2 and few shared elements like OHS, HSS (Shared Services) and Workspace service from Solaris 10 SPARC (64bit) server.
The base version is 11.1.2.0 and on Windows we have fixes from 1-9 installed whereas on top of Solaris we have no fixes/patches yet installed.
When we test workspace from web server desktop connecting to Solaris server it seems traffic is fine as Apps are available and browsing them seems to work normally = Webserver is able to locate Workspace on Solaris, Workspace is able to connect to HFM App server and App server again able to connect HFM App db container.
When we access to workspace url over web (the traffic according to my understanding should go via OHS to Webserver and then redirect to Solaris server Workspace and then like mentioned above.
Something gets wrong here as when accessing Workspace url we get non-showing icons, $ characters in messed up menu rows and few error messages like :
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Also opening test report via web url workspace gives error:
Required application module reporting.reportViewer is not configured. Please contact your administrator.
+
Namespace Communication Error
Our experience from previous lower environment was that symptons like described might be caused by wrong service start order. Thus we tried to review this carefully and boot in correct order, but still problems. Also, boot order shouldn't be totally wrong as workspace works when using directly from Web server.
If any of mentioned symptons rings anyone's bell please reply.
Something still in firewalls or rather in configuration, OHS maybe?
At this point we don't yet dream of proper loadbalancing or High availability, but rather get this single web and single app server server + shared elements from Solaris server to work without error messages.
We do know that release 11.1.2.1 is supposed to fix many things, but we need to get this 11.1.2.0 working in a way or another.
Thanks for any tips that might arise.
Br, MK
Edited by: user9327521 on Nov 30, 2010 4:55 AM

Were u able to ever resolve this? And how?
Thanks,
Sejal

I am tired of facing issues with Adobe Acrobat and AAM what alternatives are available

You know what I'm not buying?
Another Adobe product. This application manager bull is one massive dry hump. Acrobat X now randomly insists I install this crap or it won't start - I have to uninstall it, use the cleaner tool and then reinstall it. Otherwise it either opens a document and then crashes, or it tells me I need Adobe Application Manager or my trial won't work. It can work fine for ages, and then boom - suddenly it insists my "trial" isn't working. I only reinstalled it ten days ago, and now it's doing it again.
This isn't a trial, it's a standalone. I don't have CS suite. Also, your support sucks.
This is a terrible thing to do to us. You screw up my workflow something wicked - instead of doing actual work, I spend my time messing around with your crappy products trying to get it to work.
Slow clap. If this was a car, I would have shoved the keys into any of your available orifices a long time ago.

Yeah, I already use the PDF converter for my Word documents... it's really much fast than the Acrobat plugin.
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PDF Xchange is a little clunky. The viewer is quite nice, and fast, but the PDF Tools interface is really clunky, so when I'm converting scanned images of different sizes, the workflow isn't really very good. I guess I should be sticking to ABBYY for that. Cute PDF is also fast, but it's got a few limitations on the file types, so I had to scrap it.

I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone.

I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone. The iPhone4 shows the songs are not supported and on the Windows Machine the songs do not play completely. Can anyone advice what could have gone wrong ? Because rest of the devices are synced to MacBook and they are able to sync the content normally. I have even subscribed to iTunes Match but the problem is still not fixed.

Firstly... a little Clarity...
Devices refer to iDevices... iPod... iPhone... iPad. .. Not Computers.
Authoriation applies ONLY to Computers... of which there is a Limit of 5 per Apple ID.
If the issue is with iTunes on your Windows Computer... Perhaps you need to Re-install iTunes...
See Here... to Uninstall and Re-Install iTunes...
http://www.apple.com/support/itunes/install/

Issue with Information broadcasting and pre-cal server in SAP BI

Hi Experts,
I have issue with information Broadcasting and Pre-cal server. I have a worrkbook whcih runs from information broadcasting in pre-cal server. Workbook is desinged on single query and workbook contains visual basic code. workbook has a variable which is controlled by Control query in information broadcasting.
I have 20 employees every month I need to send workbook via e-mail from information broadcasting. The problem is sometimes all 20 employees will recieve e-mails and sometimes not. I identified there is something wrong in workbook or in pre-cal server.
because after workbook calculation in pre-cal server is not pushing to SOST so there is something wrong in workbook or in pre-cal server.
I closely observed pre-cal server front end log. There are few operations performing on workbook in pre-cal server
like Open workbook, Calculate workbook, Save woorkbook and close workbook. In success case pre-cal sever is performing all the operations but in failure case pre-cal server is missing Close workbook case.
Below log In pulled from pre-cal server
Can you please tell what could be the problem.
Successful job
3/11/2011 9:29:46 AM (3) -> RS_PREC_LAUNCH_EXCEL i nvoked in thread 3 and job 'BIBCAST4L4EIS7TOR5BWG0
2PCUG9ZPPP'. nvoked in thread 3 and job 'BIBCAST4L4EIS7TOR5BWG0
3/11/2011 9:29:46 AM (3) -> InitConnection in thre ad 3
3/11/2011 9:29:46 AM (3) -> Trying to open "C:\Pro gram Files\Common Files\SAP Shared\BW\BExAnalyzer.
xla" gram Files\Common Files\SAP Shared\BW\BExAnalyzer.
3/11/2011 9:30:18 AM (4) -> RS_PREC_GET_SERVER_STA TUS invoked.
3/11/2011 9:30:18 AM (4) -> RS_PREC_GET_SERVER_STA TUS finished
3/11/2011 9:30:35 AM (3) -> Using Version 7100.4.1 200.35 of BExAnalyzer.xla
3/11/2011 9:30:35 AM (3) -> PID of Excel process: "2504"
3/11/2011 9:30:35 AM (3) -> EndOfInitConnection in thread 3
3/11/2011 9:30:35 AM (3) -> RS_PREC_LAUNCH_EXCEL f inished
3/11/2011 9:30:36 AM (0) -> Calculation Request 91 1A35ED029D4D79DD7A000200000000 received for job 'B
IBCAST4L4EIS7TOR5BWG02PCUG9ZPPP'. 1A35ED029D4D79DD7A000200000000 received for job 'B
3/11/2011 9:30:52 AM (6) -> RS_PREC_GET_SERVER_STA TUS invoked.
3/11/2011 9:30:52 AM (6) -> RS_PREC_GET_SERVER_STA TUS finished
3/11/2011 9:31:22 AM (0) -> Opening workbook: C:\W INDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECMML4NN
DVLYAPC2SYIC7F1AAIO_0.xls INDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECMML4NN
3/11/2011 9:31:43 AM (0) -> Refresh BExAnalyzer.xl a!MenuRefreshPrecalc returned with 1.
3/11/2011 9:31:43 AM (0) -> Calculated workbook C: \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
4NNDVLYAPC2SYIC7F1AAIO_0.xls saved. \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
3/11/2011 9:31:43 AM (0) -> Calculated workbook C: \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
4NNDVLYAPC2SYIC7F1AAIO_0.xls closed. \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
3/11/2011 9:31:44 AM (0) -> Excel based operations finished.
Failure job
3/10/2011 10:22:58 AM (1) -> RS_PREC_LAUNCH_EXCEL invoked in thread 1 and job 'BIBCAST4L41566ZBZDN2N
TGJR0462ZFX'. invoked in thread 1 and job 'BIBCAST4L41566ZBZDN2N
3/10/2011 10:22:58 AM (1) -> InitConnection in thr ead 1
3/10/2011 10:22:58 AM (1) -> Trying to open "C:\Pr ogram Files\Common Files\SAP Shared\BW\BExAnalyzer
.xla" ogram Files\Common Files\SAP Shared\BW\BExAnalyzer
3/10/2011 10:23:20 AM (3) -> RS_PREC_GET_SERVER_ST ATUS invoked.
3/10/2011 10:23:20 AM (3) -> RS_PREC_GET_SERVER_ST ATUS finished
3/10/2011 10:23:44 AM (1) -> Using Version 7100.4. 1200.35 of BExAnalyzer.xla
3/10/2011 10:23:44 AM (1) -> PID of Excel process: "2544"
3/10/2011 10:23:44 AM (1) -> EndOfInitConnection i n thread 1
3/10/2011 10:23:44 AM (1) -> RS_PREC_LAUNCH_EXCEL finished
3/10/2011 10:23:44 AM (5) -> Calculation Request 9 11A35ED02654D789871000900000000 received for job '
BIBCAST4L41566ZBZDN2NTGJR0462ZFX'. 11A35ED02654D789871000900000000 received for job '
3/10/2011 10:24:27 AM (0) -> RS_PREC_GET_SERVER_ST ATUS invoked.
3/10/2011 10:24:27 AM (0) -> RS_PREC_GET_SERVER_ST ATUS finished
3/10/2011 10:24:31 AM (5) -> Opening workbook: C:\ WINDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECQB2VE
A8O8D8FBHYCR4HVB5UI8_0.xls WINDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECQB2VE
3/10/2011 10:24:52 AM (5) -> Refresh BExAnalyzer.x la!MenuRefreshPrecalc returned with 1.
3/10/2011 10:24:52 AM (5) -> Calculated workbook C :\WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECQB
2VEA8O8D8FBHYCR4HVB5UI8_0.xls saved. :\WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECQB
Thanks in advance
Narendra

Hi Ravikanth,
Thank you very much for the reply
I went into RSPRECADMIN and clicked on 'Display Current Queue'. There we have 3 sections
1) Queue Overview of Open Precalculations
I can see this section is always blank after running IB also
2) Queue Overview of Current Precalculations
In this section I can see an entry after running IB and duration is changing. but some time workbook in this section will never processed but the duration column is changing may be something is happening at this stage.
If the entry is not proccessed in this section and IB SM37 job will never end. I manually cancelled the job from SM50.
Don't why the workbook is taking long time and will never end even though I cancelled the SM37 IB job.
3) Queue Overview of Proccessed Error-Free Precalculations
All the error free workbooks which means all pre-cal server completed workbook calculation and sent to SOST.
I manually ran the workbook for all the 20 employees I can't find any pop-up message (earlier we have pop-up windows appearing because of VB code and when report returns no data and we fixed the pop-up issues)
Can you please help me further to trace the error.
Thank you
Narendra

Facing issues with oracle client installation 32 bit 10.2.0.1

Hi ,
I am facing issues with oracle client installation 32 bit 10.2.0.1
Windows 2008 R2 enterprise edition 64 bit
Java 1.6 update 34
Below is the error recieved:
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x8079055
Function=[Unknown.]
Library=C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\client\jvm.dll
NOTE: We are unable to locate the function name symbol for the error
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Current Java thread:
at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue(Native Method)
at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue(OiipwWin32NativeCalls.java:516)
at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue(OiipwWin32NativeCalls.java:473)
at oracle.sysman.oii.oiip.oiipg.OiipgBootstrap.setInstallerKey(OiipgBootstrap.java:511)
at oracle.sysman.oii.oiip.oiipg.OiipgBootstrap.updateInventoryLoc(OiipgBootstrap.java:418)
at oracle.sysman.oii.oiic.OiicSessionInterfaceManager.doInvSetupOperations(OiicSessionInterfaceManager.java:401)
at oracle.sysman.oii.oiic.OiicInvSetupWCCE.doOperation(OiicInvSetupWCCE.java:217)
at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1273)
at oracle.sysman.oii.oiic.OiicSessionWrapper.doOperation(OiicSessionWrapper.java:289)
at oracle.sysman.oii.oiic.OiicInstaller.run(OiicInstaller.java:547)
at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:935)
at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:872)
Dynamic libraries:
0x00400000 - 0x0040B000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\javaw.exe
0x77C60000 - 0x77DE0000 C:\Windows\SysWOW64\ntdll.dll
0x75AB0000 - 0x75BC0000 C:\Windows\syswow64\kernel32.dll
0x77420000 - 0x77467000 C:\Windows\syswow64\KERNELBASE.dll
0x77370000 - 0x77410000 C:\Windows\syswow64\ADVAPI32.dll
0x76610000 - 0x766BC000 C:\Windows\syswow64\msvcrt.dll
0x75DD0000 - 0x75DE9000 C:\Windows\SysWOW64\sechost.dll
0x776E0000 - 0x777D0000 C:\Windows\syswow64\RPCRT4.dll
0x757C0000 - 0x75820000 C:\Windows\syswow64\SspiCli.dll
0x757B0000 - 0x757BC000 C:\Windows\syswow64\CRYPTBASE.dll
0x77470000 - 0x77570000 C:\Windows\syswow64\USER32.dll
0x764F0000 - 0x76580000 C:\Windows\syswow64\GDI32.dll
0x77C30000 - 0x77C3A000 C:\Windows\syswow64\LPK.dll
0x75820000 - 0x758BD000 C:\Windows\syswow64\USP10.dll
0x74EA0000 - 0x74EEC000 C:\Windows\system32\apphelp.dll
0x6EF10000 - 0x6EF9D000 C:\Windows\AppPatch\AcLayers.DLL
0x76720000 - 0x7736A000 C:\Windows\syswow64\SHELL32.dll
0x761D0000 - 0x76227000 C:\Windows\syswow64\SHLWAPI.dll
0x76350000 - 0x764AC000 C:\Windows\syswow64\ole32.dll
0x75F30000 - 0x75FBF000 C:\Windows\syswow64\OLEAUT32.dll
0x74660000 - 0x74677000 C:\Windows\system32\USERENV.dll
0x74650000 - 0x7465B000 C:\Windows\system32\profapi.dll
0x74340000 - 0x74391000 C:\Windows\system32\WINSPOOL.DRV
0x74570000 - 0x74582000 C:\Windows\system32\MPR.dll
0x6E8B0000 - 0x6EAC8000 C:\Windows\AppPatch\AcGenral.DLL
0x6EFA0000 - 0x6F020000 C:\Windows\system32\UxTheme.dll
0x6F060000 - 0x6F092000 C:\Windows\system32\WINMM.dll
0x74840000 - 0x7484F000 C:\Windows\system32\samcli.dll
0x6F0D0000 - 0x6F0E4000 C:\Windows\system32\MSACM32.dll
0x74C80000 - 0x74C89000 C:\Windows\system32\VERSION.dll
0x6F340000 - 0x6F343000 C:\Windows\system32\sfc.dll
0x6F260000 - 0x6F26D000 C:\Windows\system32\sfc_os.DLL
0x6F040000 - 0x6F053000 C:\Windows\system32\dwmapi.dll
0x758C0000 - 0x75A5D000 C:\Windows\syswow64\SETUPAPI.dll
0x75C90000 - 0x75CB7000 C:\Windows\syswow64\CFGMGR32.dll
0x77570000 - 0x77582000 C:\Windows\syswow64\DEVOBJ.dll
0x75DF0000 - 0x75F27000 C:\Windows\syswow64\urlmon.dll
0x775A0000 - 0x77695000 C:\Windows\syswow64\WININET.dll
0x75FD0000 - 0x761CF000 C:\Windows\syswow64\iertutil.dll
0x76230000 - 0x7634E000 C:\Windows\syswow64\CRYPT32.dll
0x75FC0000 - 0x75FCC000 C:\Windows\syswow64\MSASN1.dll
0x6F0C0000 - 0x6F0C6000 C:\Windows\system32\SHUNIMPL.DLL
0x6F030000 - 0x6F03D000 C:\Windows\system32\SortServer2003Compat.dll
0x75CC0000 - 0x75D20000 C:\Windows\system32\IMM32.DLL
0x75BC0000 - 0x75C8C000 C:\Windows\syswow64\MSCTF.dll
0x08000000 - 0x08138000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\client\jvm.dll
0x10000000 - 0x10007000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\hpi.dll
0x003F0000 - 0x003FE000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\verify.dll
0x007B0000 - 0x007C9000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\java.dll
0x007D0000 - 0x007DE000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\zip.dll
0x051D0000 - 0x052E2000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\awt.dll
0x052F0000 - 0x05341000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\fontmanager.dll
0x6E7C0000 - 0x6E8A7000 C:\Windows\system32\ddraw.dll
0x6F020000 - 0x6F026000 C:\Windows\system32\DCIMAN32.dll
0x75DA0000 - 0x75DCD000 C:\Windows\syswow64\WINTRUST.dll
0x6E6F0000 - 0x6E7BC000 C:\Windows\system32\D3DIM700.DLL
0x05770000 - 0x05793000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\JavaAccessBridge.dll
0x007E0000 - 0x007E5000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\jawt.dll
0x007F0000 - 0x007F7000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\JAWTAccessBridge.dll
0x06340000 - 0x06359000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\oui\lib\win32\oraInstaller.dll
0x06470000 - 0x0648E000 C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\jpeg.dll
0x776B0000 - 0x776DA000 C:\Windows\syswow64\imagehlp.dll
0x6E600000 - 0x6E6EB000 C:\Windows\syswow64\dbghelp.dll
0x776A0000 - 0x776A5000 C:\Windows\syswow64\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation   total 704K, used 90K [0x10010000, 0x100d0000, 0x10770000)
eden space 640K, 13% used [0x10010000, 0x10026448, 0x100b0000)
from space 64K,   2% used [0x100c0000, 0x100c07a8, 0x100d0000)
to   space 64K,   0% used [0x100b0000, 0x100b0000, 0x100c0000)
tenured generation   total 8436K, used 5698K [0x10770000, 0x10fad000, 0x16010000)
   the space 8436K, 67% used [0x10770000, 0x10d00a40, 0x10d00c00, 0x10fad000)
compacting perm gen total 12288K, used 12049K [0x16010000, 0x16c10000, 0x1a010000)
   the space 12288K, 98% used [0x16010000, 0x16bd47a0, 0x16bd4800, 0x16c10000)
Local Time = Thu Aug 22 14:42:03 2013
Elapsed Time = 40
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Client VM (1.4.2_08-b03 mixed mode)
Thanks

10.2.0.1 is not supported/certified on Win 2008, so expect issues with the install and/or with using the software.
Why cannot you use a supported version - minimum is 10.2.0.4, which is only available to customers with an Extended Support contract
http://docs.oracle.com/cd/B19306_01/relnotes.102/b14264/toc.htm#BABGFAJI
HTH
Srini

Apple Support admitted an Issue with WEP authentication and some Routers

After reading many posts here and other places I logged a service call to Apple support. With the particulars: AT&T U-verse 2 Wire router would not connect with WEP would connect with Security disabled. I wanted a call logged before I went past the return time
I got a call back immediately after a few basic questions I was passed to a product manager for ipads, it seems connectivity issues are taken seriously.
The upper level support said there were known issues with some routers and WEP security we steeped through changing the security and it works fine now.
Bottom Line:
Apple knows there is an issue with some routers
They were very helpful and acknowledged the issue.
He even stayed on the line while I reconfigured one of my Windows PC to make sure it connected to the new settings
I suggest to all to log a call and get a tech support involved before taking the iPad to the local store
They certainly new their are some connectivity issues. If that does not work you can always return it.
He did not admit it was a Apple issue and did not commit that Apple was working on it but it is something they are aware of.
So skip the Apple store got right to tech support.
Just my 2 cents.

"But folks need to go straight to tech support. I live in oz, so it will be interesting to see if they help me.. or not.. but if support gets inundated they will fix it or have a massive recall (not likely on the latter)."
Can't agree more. I used to manage a tech support department and it is all about the numbers. No matter how many forum entries the issues that get addressed are dictated by the reports.
So for those that are buying new routers contact Tech Support first even if you end up getting a new router the call is logged that will get Apple's attention.
People that are not familiar with post launch processes have no idea how things that need to get corrected and enhanced are dictated by support requests

My mac froze in an application so I shut it down by powering off with button, now when I try to turn it on I have a grey screen with Apple loge and the timer swirling but it doesn't get past this, please help!

I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Issues with Exchange Account and Q10

Well, I hate to be writing this, but I'm hoping that there might be someone out there that can help get past some first day issues I am experiencing.
The background: I have a long history with legacy BlackBerry devices, and almost as much history with iOS devices. My most recent phone was an iPhone 4S, and I make extensive use of iCloud to keep my iMacs, iPhone, and iPad connected in real-time. The setup worked. It wasn't perfect, but it worked. However, because I used to have a BlackBerry device (most recent the 9930) and because I don't use the iPhone for more than e-mail, iMessage, and phone calls (generally speaking), I decided to give the newest BlackBerry device a shot. So I bought a Q10.
At this point I feel compelled to say that the hardware is everything I had hoped it to be. It's solid, has a good weight, and appears to be made very well. I have no complaints with the hardware, including the keyboard (a big selling factor for me), so I won't really get into the hardware as the issues I am experiencing all have to do with the OS. Let me also say that I am very familiar with the iCloud integration issues (missing Contact photos and disabled Calendar sync), so I'm not voicing a complaint over those issues in this thread.
I have connected my Exchange account. I used to have everything in Exchange before I moved my entire computing world over to Apple, and now I keep Exchange around for e-mail. Therefore, I have no contacts, no tasks, no notes, very limited calendar entries, and a massive amount of e-mail on the Exchange server. However, to test everything out, I have added a single contact record so I can see it show up on the phone and be able to test two-way sync between the Q10 and Exchange. And here is where the first issues crop up. It looks like Exchange connects and then disconnects at random. For example, if I open my Contacts on the phone, I see the one contact (called John Doe). Then, as the phone is sitting there with the screen on, the contact will disappear and I will see a "Start adding contact to your contact list" notice on the screen. Then, after a short period of time, the single contact will return. It is important to note that the entire time this is happening, the All Contacts option is selected in the list so that all available contacts are shown. Additionally, I have SIM card contacts turned off, but if I alter the selection in the view list (All Contacts, Favorites, etc.), the SIM contacts will re-appear when I return to the All Contacts view. At the same time, even though I have turned off SIM Contacts in the settings, the setting has reverted to show SIM Contacts. If I turn off the setting again, SIM Contacts still show up. Possibly related: I can't delete contacts on the SIM card, no matter how many times I try, and it now it seems that I can't get SIM Contacts to go away in the Contacts app.
Likewise, Exchange seems to connect and disconnect from Calendar. I go to the calendar and move day by day to June 15th. I see an entry that I know is from Exchange (I have no other connected calendars at this time), and it is in blue. I change the calendar color to green and the entry changes color, as expected. However, if I jump back to today and then scroll day by day to get to June 15th again, the calendar entry is missing. After a few seconds, the entry re-appears, but it is, once again, in blue. The setting has reverted itself, and it seems like Exchange is completely disconnecting and automatically reconnecting to the phone like I am setting it up again for the first time. Very odd. As I'm typing this, I just saw something odd. I swiped to wake up the phone, and the active frames screen was the visible screen. The calendar app is still running (since I left it running, minimized, when the phone went to sleep) and the date shown in the active card was Jan 1, not Jun 8. Why? The date (and time) on the phone is correct and is set automatically by the cellular system.
Nevertheless, looking at BlackBerry Hub, I see only two e-mails in my Inbox from Exchange, even though I have roughly a dozen in my Inbox. The rest are filed in sub-folders. And bam! Just like that... I get the "Add Accounts" screen while looking at the Hub. In other words, as I was typing this, I first saw two Exchange e-mails and then, out of nowhere, the e-mails disappear and I see the "Add Accounts" screen as if no account has been connected.
So... first question: Is anyone else experiencing this issue? This is very strange, and very frustrating. Second: could this be related to the large amount of e-mails I have stored on Exchange, some of which have large attachments? I selected "Forever" as the sync history length. I have my concerns, however, if this is related to loading historical e-mails onto the phone (in other words, the first sync with Exchange) because there is no reason that I can understand that the phone would blank out as if no account was connected at all. I can understand lag and stuttering while the history is syncing, but not a complete disconnect and reconnect. Considering all of the issues with the one and only contact record disappearing, the calendar entry for Jun 15th disappearing and then reappearing with the wrong calendar color, and e-mail in my Inbox incomplete (two of a dozen e-mails) and ultimately disappearing, I feel like this OS just has some real, significant issues.
Full disclosure: I do want iCloud to work and am a fan of Apple products, but the lack of full iCloud sync support is not a big enough issue for me to want to send back this phone and/or see it fail so miserably. I will happily move my info from iCloud into Exchange, Google, and/or set up a new Exchange account for personal use (Office 365) because I am not wedded to iCloud per se. But, I won't go through that trouble if I can't even get my first account to work properly. It should also be noted that I do have a basic Google account (non-paid) and I had previously attempted to connect to it. However, I was experiencing the exact same issues with contacts disappearing, e-mail disappearing, etc. So I deleted that account. Truth be told, I deleted the Exchange account as well, and then re-connected to Exchange only to test one account at a time. Unfortunately, even with Exchange only, I am seeing very strange and frustrating behavior as described above.
Help... please. I want this to work but the frustration I am feeling is growing worse by the hour.
Model: SQN100-2
OS Release: 10.1.0.2011
OS Version: 10.1.0.2038
Build ID: 525050
Ian

To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
Ian

Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

Since the Mountain Lion OS update today I've had issues with internet connection and e-mail, has anyone else?

That's what I would have thought, but even after saving the setting, as soon as I shut down my computer or log out of Mail, it automatically defaults back to 25. It's a bit frustrating.
Now I just need to figure out how to get rid of those horrible pop-up banners but still have my glass sound and number of emails in the red dot when I get an email...
These little tweaks are the only thing I HATE about upgrading my OS.

My itunes account shuts down for no reason. It wont recognize my iphone and there is an issue with network connectivity and itunes. I have already reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done. Ideas??

My itunes account on windows xp shuts down for no reason. If even try to delete something from my library it shuts down. It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store. I have already reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done. Ideas??

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

Issues with iCloud synchronisation and contacts over two or more devices. iTouch and iPad2 sync with different results from iMac. Thoughts?

Has any one experienced issues with iCloud synchronisation and contacts over two or more devices? The primary machine is an iMac running Lion. Address Book was created from vcf file (backup of address book prior to moving to iCloud). iTouch replicates Contacts just fine and matches the Address Book on the iMac. The iPad 2 does not showing only 123 contacts where there should be 200. I have turned off iCloud on both devices thus erasing the iCloud content of both devices and staring from scratch with both devices with identical results. Even turned off iCloud on the iMac and erased the Address Book and rebuilt with the same results. Anyone have any ideas or suggestions? I am going nuts.....

To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
Ian

Facing Issue with MARS Logs and reports

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