Failed from the get-go

Just installed Snow Leopard. Upgraded to 10.6.2. I'm on a MacPro 3ghz quad core. Start up Boot Camp Assistant. Hit continue and "You must update your system software before using this setup assistant".
Vista Ultimate disk is in the drive, my second partition is formatted as extended journaled @ 500gb.
Doesn't go past this....
Anything?
Message was edited by: DNickell

Hi and welcome to Discussions,
Just installed Snow Leopard. Upgraded to 10.6.2. I'm on a MacPro 3ghz quad core. Start up Boot Camp Assistant. Hit continue and "You must update your system software before using this setup assistant".
Did you used 'Software Update' from the Apple-Menu to check if there are system software updates for your Mac Pro?
Might be that you first have to update the Mac Pro Firmware before the BC Assistant can be used.
Hope it helps
Stefan

Similar Messages

Hello. I keep my IPhoto library (about 90GB) on an external HD and am trying to back it up to another external drive. Both are formatted Mac OS Extended (Case-sensitive, Journaled). Recently, backup has failed from the start due to error 36. Howtoresolve?

Hello. I keep my iPhoto library (about 90GB) on an external HD and am trying to back it up to another external drive. Both are formatted Mac OS Extended (Case-sensitive, Journaled) and both check out when scanned with Disk Utility. Recently, backup has failed from the start due to error 36. Any ideas how to resolve? Also, what's the maximum recommended size for an iPhoto library file? Thx!

Since you can't drag the library to the other EHD for the backup see if you can duplicate it (if you have enough room on the drive) by selecting it and typing Command+d (duplicate).
If you do rebuild the library without a backup and it goes awry you won't lose your photos but you may lose your orgnaizational efforts. So try the following:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library in the location of your choosing based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
NOTE: Fix 2 above might be the method you might want to try first with iPLM creating the new library on your second EHD. If it works that would get your backup copy on the second EHD at the same time as repairing it. If it does'nt work then go back to Fix 1.
OT

Why am I being billed for equipment that never worked from the get go, and that your representatives admitted never connected to the computer on your end?

In September my husband and I were planning a cross country move and we thought that having a Jet Pack to go on line with while we were traveling would be a good idea. When we ordered it we told the representative that we did not need it until the 1st of Oct. as that was when we would be leaving. It arrived on our door on Sept 9th with the instructions to be sure and activate it within 2 weeks or we would lose the line. On the 19th we called in the activation and everything appeared fine. We hit the road on the 1st and Nothing, Na-Da, Zip, Zilch .... The equipment never worked from the get go! We called Verizon from the road on the 4th of Oct. to find out what was going on and the representative told us that the problem was with the computer on Verizon's end. We shut the equipment off for the rest of our trip and called for a refund on the 13th of Oct. We spoke to a representative named Juan, who again confirmed that it was Verizon's computer that had been the problem, and we were assured that all fee's associated with the Jet Pack would be waived as the equipment never worked in the 1st place. He told us all we needed to do was return the broken equipment and that he would send us a return label. We received the return label and sent the equipment back on the 22nd of Oct. On our next bill no credits of any kind had been applied? We promptly picked up the phone and called Verizon again, on Oct 31st, to find out what was going on? This time we spoke to Lou Ann. After about an hour and a half she finally managed to remove the fee's, or so we thought, and we hung up satisfied. On 11/5 our Nov. bill arrived again with no credits of any kind. We thought maybe the billing cycle hadn't had time to catch up with our most recent conversation so we called just to verify. This time we spoke to Moncheria. She did not understand what had happened and had to reenter the same refund that Lou Ann had earlier. Again another hour and a half on the phone. Today,11/28, we received our most recent bill and again no credits of any kind??? We picked up the phone and called again. This time we explained to Christian, (the above story), and she put us on the phone with her supervisor Carson. Carson proceeded to tell us that ALL of the previous representatives we had spoken to were wrong and that since we had not returned the equipment within 14 days of receiving it that we were beyond the limits of the refund policy, (which means we would have had to return it before we left on our trip), and the best she could do was offer us coupons for the future to offset THEIR mistake! No thank you I will keep my cash in my pocket!
1st of all we ordered it for the 1st of Oct. not for 9th of Sept.
Secondly we were told to be sure and activate it within 14 days or we would lose the line, never any mention of a refund time limit. (Who buys stuff anticipating an immediate refund?)
And 3d THE EQUIPMENT NEVER WORKED IN THE 1ST PLACE!!
Now Verizon is asking for $343.34 in fee's for something that never worked in the 1st place!! This is ridiculous and those fee's are defiantly under dispute! The way I see it trying to hold me to a contract that Verizon breached by sending out faulty equipment is just wrong!

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

It is no longer possible to use ALT + N and ALT + P from the "get info" window.

On a PC, previously, when in the "get info" windows, it was possible to use ALT + N and ALT + P to switch to the song information for the next and previous song. Since the update to the newest iTunes, it's no longer possible. Has anybody found a keyboard shortcut that works? The "keyboard shortcut" thing in iTunes says you can still use ALT + N, but it doesn't seem to be working for me. Is it working for anybody else?

You're welcome.
tt2

Had problems with Snow Leopard from the get-go.....

.....but I was finally able to take my desktop to a local Genius Bar today and the fix was found within minutes.
The problem I was having was that iCal wouldn't open in Snow Leopard. It would just bounce in the dock a few times and then slam shut.
Turns out that the iCal preference files just couldn't make the transition from Leopard to Snow Leopard.
So I made an appointment and took my desktop to the Genius Bar this morning at the Freehold Mall. Turns out it was a simple fix to go from Leopard (10.5) to Snow Leopard (10.6).
I just couldn't get iCal (that I rely on) to work in Snow Leopard and all I had to do was delete the preference files from Leopard (after the switch to Snow) since they got corrupted during the change from Leopard to Snow Leopard. A five second fix......DUH!!!
Cost for the "fix"? Just my time to take it there.
Snow Leopard is now my operating system and it absolutely KICKS *** speed-wise!!!

This has happened to me (I think twice in 2 years). Nowadays I sync notes to iCloud, so if a note is lost, it is almost all recoverable.

HT2731 how do i get my own apple id that is not associated with my husbands? We have just used his from the get go.

I need to know how to set up my wife own account instead of under mind account?

The page that you posted from tells you how to create an iTunes account, or there are instructions on this page if you want to create one without giving credit card details : http://support.apple.com/kb/HT2534 . To use that new account your wife can tap on the id in Settings > iTunes & App Store on her device(s) and log out of your existing account and she can then log in with the new one.
All of the content that you and/or your wife has downloaded on your account will remain tied to your account, so only your account will be able to download updates to those apps.

One of my blackberry playbook email accounts quit working and I have done everything in my power to get it back up and going to no avail. I finally deleted it and tried to put it back on. Forget that. What is up with this? I have had playbook from the sta

now i am really frustrated with it. Every single update has robbed me of battery power which began with about 8-10 hours of usage and now I am lucky if I get 2 hours. It isn't the battery. It has something to do with the updates to the OS. It was fine until the first one and it has only gotten worse each time. I have had three email accounts on here since they started with the message app and now it has gone crazy. It gives me a server error message each time. I put in the same settings for it as the ones on my laptop to no avail. I am ready to scream. I have worked for days trying to get this email account back on my BB playbook, NOT! And also I want another reader on here. Kobo is great, but I would love to have another option as well. I tried to put some pdf books on it a few days ago and they wouldn't show up when I put them on. Some did and some didn't. I am so frustrated with playbook. I have loved it till the last 2 weeks. Now, I am extremely frustrated to say the least. Well I have been upset about the battery thing almost from the get go. Can anyone help with the email thing. My email is a bellsouth account. I have 2 yahoo accounts on it and they seem to be fine, but afraid to take them off and re-put them all back on lest they should do the same thing.

There is nothing wrong with the OS update.
Delete ALL your email accounts.
Restart Playbook
Put the accounts back and ensure they are all set with PUSH ON. Manual (push off) will burn battery.
Similarly delete your wifi connections and add back when required.
Turn off wifi is not connected to wifi.
Any "hunting for connection" in email or wifi will burn up battery.

Just put my i-tunes library on a 2nd hard drive, how do I easily change the location where the program looks for current songs from the C:/ drive to the new drive without going thru each song individually in the "get info" tab

I just installed a new hard drive and transfered my i-tunes library to the new drive. How can I make a bulk change of the location the program looks for the current songs. I know you can do it song by song from the "get info" tab but I need to do it for all 4500 songs. I have already changed the location that new files are stored to the new hard drive.

The pop-up lets you connect to the library file, iTunes Library.itl, on the external drive. This will, in turn, automatically update the preference for the iTunes Media folder to be the iTunes Media or iTunes Music folder inside the iTunes folder on the external drive and it will update the locations of all the content inside the media folder so that it uses the version on the external drive.
This works seamlessly if all iTunes content was inside the iTunes Media (or iTunes Music) folder (which was itself inside the iTunes library folder) before you moved/copied the iTunes folder. For content outside the iTunes Media folder iTunes should remain connected to the original location. These files should be consolidated (before or after the move/copy) and in addition, if available the library should be upgraded to the newer layout which places iPod Games and Mobile Applications inside the media folder instead of the library folder. (File > Library > Organize Library...)
For split libraries there are methods to rejoin them before moving (preferred) or repairing after the fact (e.g. my script) which I can go into if needed.
tt2

Can not scan from mx4890dw buttons, only from the computer

Hello,
I got this Canon AIO a few days ago. I followed the start up guide instructions, got it signed on to the wireless net work easily enough, and installed the software from the CD onto a Win 7 64 bit Dell laptop.
Printing worked perfectly from the get go. Also, "Copy" seems to be working fine. Fax appears to be working, although I can't confirm yet that a fax has gone through ( no one is at work ) and I may have some questions later about how to send and receive fax when sharing a phone jack with a Comcast modem/cable set up. And how to get it to accept faxs while ignoring voice calls.
As for Scan, after I figured out that I had to push the scan button and choose "remote scanner" ( I push the scan button/Remote scanner/ buttons, get the message "waiting" and then operate from the computer) the scan function worked perfectly, in single and duplex, when controlled FROM the computer and Canon MFC toolbox software. But for the life of me I can not get it to scan from the Canon mx4890dw buttons. I push Scan, then "computer", then I select my computer ( there is only one computer), then either color or BW scan. All seems OK until here. But after I select color or BW, I get a screen that says :"Scanning" with the choice to either cancel or "confirm destination". I select Confirm destination, which then takes me to a screen which says: Confirm destination" showing both the name of my computer and "color scan". That is it, as far as I can go. If I press "OK" it just takes me back to a choice of confirm or cancel. I am trapped in a cycle between these last 2 screens. Once I get to the next to last screen that says "Scanning: cancel or confirm destination", the processing data light starts flashing green. After a minute or so it will stop flashing with the message "an error has occurred/CLOSE". Oh, BTW, I have registered the scanner on the Canon MF Network Scan Utility.
So, I figure there is some button I am failing to push, or I am missing a step. Any one have any ideas on how to get this to scan from the Canon machine?
Thanks
Bill

Thank you Deborah, but after many hours of trial and error, time spent with Norton 360 AV/Firewall folks, many install/uninstalls ( especially after I saw on the E-manual that if you plug a cable from the printer into the computer, and you want to go back to wireless, you must uninstall/reinstall the software), the problem is finally apparently completely solved.
I found what I thought might be the problem by accident. When I last got off the phone with Canon, all they had to suggest was that it was either a Norton or firewall issue, or possibly a computer issue, and nothing they could really do or suggest about that. I accepted this, but while wondering what in the world I was going to do, it dawned on me that my previous Kodak all in one( that this machine replaced) had worked fine, with no scanner problems at all, with this computer, Norton and network. So it seemed like it had to be something other than those things. And I believe a Canon inkjet all in one before the Kodak had also worked with no issues scan wise.
Then I decided to try something else on a whim: I cranked up my old Acer Win XP and installed the software, and guess what happened? Perfect function in all ways from the printer/scanner. Scanned perfectly from the Canon using the panel buttons on the printer. And over the wireless network on an old computer using the same Norton Firewall as my Dell. So it now seemed impossible that it could be the network or firewall. It had to be the only variable, the computer or someway the canon was in conflict with the Win 7 Dell. I bet you can see where this is going! So I go to the online support for Canon and sure enough there are Windows 7 drivers for download as well as a firmware update. So I down load these and clock on them, but as far asd I can tell, nothing happens. It appears they did not complete installation.
So the next day I am back on the phone with Canon. Asking in desperation if they can think of anything before I return this machine back to Staples and get something else, which I really hated to do, but I can't take any more of this, as now it had stopped printing also( but all still hunky dory on the Acer!). But this time, the person I am talking to quickly asks if I am trying to install wireless, and says "hold on while I get you to the wireless guys". The wireless expert listens to my problems and quickly says "did you download the Win 7X64 driver?". I said I had tried but it didn't seem to do much. So he has me download it again and shows me the trick: when you click on the download, it creates a folder somewhere else where the driver is actually stored. I click on that driver, and 10 minutes later all is working perfectly. In fact, before I even hang up with the wireless guy, I press the buttons on the Canon and scan quickly to the computer.
So for now all seems perfect, just as it was immediately once I tried it on the Windows XP machine. So I suggest that this be the first thing suggested when folks are having trouble installing on a Win 7 computer. In fact, I have since noticed there is a sheet of paper that came with the canon that advises downloading drivers for Mac computers. Too bad it didn't mention this for for Win 7 also, since apparently at least some of the installation CDs don't include these drivers.
Now I am wondering if I should try and do the firmware update? Kind of afraid to fix what ain't broke.
Bill

Cannot install Adobe flash player. the 'get+"installer keeps saying it cannot pass the integrity test.

have win xp, latest versions of firefox and adobe' flash player. It works on the Explorer, but firefox calls for a missing plugin. When I try to download it, keep getting the "failed integrity test" message from the "get plus downloader". I tried all recommended remedies, including reinstalling firefox - nothing works.
== This happened ==
Every time Firefox opened

Getplus is Adobe's download manager (Adobe DLM). Try downloading the installer and installing it yourself to see if you can get it.
'''Install/Update Adobe Flash Player for Firefox''': your ver. N/A; current ver. 10.1 r53 ('''important security update 2010-06-10''')
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''and'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

From the old forum.... Slow broadband speeds in th...

FROM THE OLD FORUM Original post by John Jorgensen...
Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 9:17 AM
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Hi,
I have had bt broadband opt3 for almost 3 months now and have always had a healthy 9mb+ connection, however have noticed it being very slow in the evening when I come home from work, I checked the speed last nite as iplayer was constantly freezing and was getting 1mb . A bit upset by this as I got bt broadband to play my ps3 online and to get faster speeds on my laptop, and I use these services mostly at nite.
I checked my speed this morning and was getting 11mb, is this normal or am I being capped I cant believe Id be going over my download limit. Can someone from bt get back to me on this?
Thanks
John
alison griffiths
Posts: 54
Registered: 11/3/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 11:22 AM   in response to: John Jorgensen in response to: John Jorgensen
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Welcome to the world of BT , the tv advert when he says " business slow" when trying to load a webpage is not other companies thats BT.
John Jorgensen
Posts: 2
Registered: 9/2/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 12:11 PM   in response to: alison griffiths in response to: alison griffiths
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Yes Alison, I think I can see that now. I wouldnt mind if broadband was a bit slower at peak times, I know thats normal, but when I'm only getting 1mb when my max is 14mb, I just dont feel I'm getting what I pay for. And when it gets to the point where I cant watch iplayer without it stuttering everywhere and online games lagging on the ps3, this is certainly not what I'm paying for.
I was hoping one of the mods here would help me and check my line and see if there is any cap on the line and get it removed.
I really dont wanna phone India, I deal with them 5 days a week as is...
Think I will just send one of the mods an email to check my line and see if it is being capped or if somethings wrong.
anthony dickerson
Posts: 72
Registered: 4/26/07
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 3:52 PM   in response to: John Jorgensen in response to: John Jorgensen
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You will never get decent speeds on Iplayer,
BT limit it because they want you to subscribe to their precious BT Vision service.
The only way you are guaranteed to get decent speeds on BT is to subscibe to BT Vision and also unlimited broadband.
Then you will get priority when you stream TV at your exchange unlike fighting it out with all the other broadband users as you currently are for the available bandwith.the more over subscribed your local exchange the worse it is
Paddy B Mod
Posts: 199
Registered: 10/13/08
   Slow broadband speeds in the evening all of a sudden
Posted: Jan 23, 2010 2:04 PM   in response to: anthony dickerson in response to: anthony dickerson
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Hi John,
I can take a look at the network side of things for you, to see if there is anything I can do to help improve your speed during peak periods. Please could you drop me an email with your BT account details? Please also include a link to this thread. It would also be very helpful if you could run a few speed tests using www.speedtester.bt.com when you feel your Broadband is running slow. I can then check those results from here.
Thanks
Paddy
BT Forum Moderator - [email protected] - if you're emailing please include a link to your thread so I can reference back to it.
Mateusz Sokolin...
Posts: 2
Registered: 10/11/08
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 24, 2010 7:33 PM   in response to: John Jorgensen in response to: John Jorgensen
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Well John i'll tell you what it is...
First of all welcome to BT and I hope you'll enjoy 18months of pain and suffer.
OK here it goes....
If you look at your contract, find a rule that says Fair Usage Policy.
Basically it states that BT will cap anyone that is abusing their lines.
However, it does not say what are the limits after which you are going to be capped for how long and at what times. (I'll come back to this later and explain)
If you ring 08007076044 I'm sure that someone will confirm my theory. As constant 1MBit between 6PM till 11/12 PM is actually FUP applied on to your account.
Ok time to explain my frustration about FUP.
Since I signed my contract with "lovely" BT for constant 4 months I had similar issue but it took me even longer to find out what is going on and how to deal with this problem (thanks to google).
FUP team states that if you exceed 100GB in a month (everyone will admit that these days 100GB is nothing when a single game for PS3/XBox360/PC sometimes is more than 5GB and 1080p film is about 12GB) will cap you for a month at peak times to outstanding and superfast 1Mbit (about 130-150KB/s).
I'be been watching my download and for few months never exceeded that 100GB in a month. Been ringing FUP team to verify when suddenly they told me that from (cant remember exactly) March FUP will apply only to accounts that are using Torrents and other P2P.
you won't believe how happy I was hearing that.... So i've started to download and next month guess what.... 1Mbit connection.
Really mad rang FUP team and asked them what on earth is going on. They confirmed that its only P2P and I've explained them that I only use Youtube, BBC iPlayer, Rapidshare, Steam and XBox Live, Beatport (just don't understand how ppl can use torrents and other P2P as they are just way to slow). So they were happy to take the cap off my broadband connection.
Next month same issue solved exactly the same way.
After that for consecutive few months I had no problem whatsoever until September where FUP Team said that there is no such thing and FUP applies to everyone.
So just want to say that BT is rubbish that can't keep their word.
I went to one of the sales advisor in the shopping centre and asked him how FUP works as it does not say in the contract "how, when, who and what".
So he said that policy is applied based on amount of files downloaded within that 100GB. So if I download e.g. 3x 50GB (although its 150GB altogether) files I wont be affected but 100x 1GB will put a cap on me.
I've been so curious if what he said was right and started to download 2x 60GB and guess what... Got frigging FUP placed on my account!!!.
I've got 2months left with them and will be extremely happy to cancel my contract, moreover, I will do everything in my power to sue them under EU Consumer Rights Law (that states that contract should be clear and fair to both sides) as Fair Usage Policy is one of those things that allows BT to do anything they want to their customers;
1. No clear explanation of what FUP is.
2. Does not states the amount of downloaded data required to have cap on the acount
3. Does not states for how long it will be applied
4. Does not states when it will be applied
If you look at e.g. Virgin Broadband everything is clearly written in nice and understandable way. It warns you at what times FUP will be applied under what circumstances and for how long. Isn't it what we all want to know??
Alex Owen
Posts: 3
Registered: 12/13/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 24, 2010 9:35 PM   in response to: Mateusz Sokolin... in response to: Mateusz Sokolin...
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@Mateusz I think I maybe a victim of this outragous stint BT have done. I have 2 XBOX 360's running on XBOX Live, 2 Desktop PCs connected to the web constantly, and 3 laptops, we have a torrent sharing running and World Of Warcraft on one of the PCs. All of this is shared across a 6 person family. How can a family where two members goto to college and university do their college ork, download application such as VB.net do their coursework and revise without the hassle of a **** connection. Seriously BT get your ******* head outta your **** and stop this ********, we are customers, we pay for what we are offered. When I signed up several years ago I could download everything on the net woithout infracions on my line being set in motion. You altered my contract without telling me. You will lose custom from this. Also you have ****** my wireless
Edited by: Alex Owen on Jan 24, 2010 9:36 PM
amanda jones
Posts: 33
Registered: 1/8/10
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 25, 2010 8:42 PM   in response to: Alex Owen in response to: Alex Owen
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You lot are lucky, We wish we could be capped to 1mbit. Our IP profile is capped to 500kbit because BT say the line isn't good enough for anything more. We are paying for option3 up to 8mbit and BT have said we must continue to pay for it for the remainder of the contract, or buy ourselves out of it early, the reason they give.... Up to 8mbit means up to 8mbit. If you dont get 8mbit then TOUGH LUCK SUCKERS!!
The outcome? We feel like we've been turned over by a dodgey second hand car salesman called BT. The internet deal he flogged us was a dog, a ringer, it wasn't cosher and certainly had a false MOT certificate.
Computer Geek
Posts: 429
Registered: 7/22/05
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 25, 2010 8:49 PM   in response to: amanda jones in response to: amanda jones
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Hi Amanda,
Why have you joined BT Option 3 when you can not get what BT can offer?
No pun intended but you are a bit of a sucker for paying high prices where other suppliers are cheaper and can provide what your line can support.
CG
amanda jones
Posts: 33
Registered: 1/8/10
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 26, 2010 9:13 PM   in response to: Computer Geek in response to: Computer Geek
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we moved house last october to this one, the connection was rubbish from the get-go, BT said the router was broken and we needed a new one, we said OK. That "OK" meant that we had entered into a new contract for option 3 same as out old one. The router wasn't broken, the new one didnt fix or improve the problem, we have since asked for a price reduction or compensation and been told "no". we are in contract and can pay to buy ourselves out of it if we like but otherwise we have to pay for option 3 and recieve fixed rate 500kb.
Clare Thurston
Posts: 4
Registered: 10/17/06
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 27, 2010 11:57 AM   in response to: amanda jones in response to: amanda jones
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Hi Amanda,
I think you'll find that the Hold To Term rules have changed. BT are now unable to charge you for the account if you no longer require it. It is against OFCOM's rulings for a company to make more money out of you as a leaving customer than an existing one. However, You will need to pay for the connection charge (if that has not expired it's original differed contract) which is £40. A cancellation fee of £25 if you are simply cancelling and not migrating using a MAC key and for any hardware. The Routers are advertised at £88 and i would suggest that if they believed on to be faulty then that would be replaced under guarantee and not be put on a differed basis. I would check exactly what they say the are charging you and query this through OFCOM. http://www.ofcom.org.uk/

Months of impecable service form BT as an option 3 customer. (I've even recommended BT to people)
but
For the past 2 weeks peak traffic has murdered my connection.
I can get 14mbit off peak, and it used to drop to about 7-9 at peak times.
Now its down to 1-2mbit at peak times. (no i haven't breached FUP as I check my btinternet inbox for the 80GB warning)
I think its resonable to experience drop off but 90%!!!
BT advertising says fast speeds at peak times. less than 2mbit is not fast. (that the governments minimum standard!!!)
I don't know how to procede because when I'm experiencing these issues if I ring up I will end up waiting so long to speak to someone (because its peak time) the concection wiill be better again.
I can think of no recourse other than to approach trading standards...
Guarnetee me 5mbit at peak times (enough to stream HD iplayer) and I'd be happy
That is what BT vision customers are in essence are getting + what ever their PC is using.
Fair usage? what about Fair Supply.

RFE: Some issues with the Pre/WebOS coming from the perspective of a former Windows Mobile user, Part I

I just switched over to a Palm Pre from a Windows Mobile device a week or two ago. Now, don’t get me wrong here—I really do like the Palm. For the most part, all of those things that were buggy, slow and inconsistent with Windows Mobile just simply work on the Palm, and that’s a very good thing. However, when a product is so good, it makes the problems stand out all that much more, and with a lot of the problems I’m finding, the decision making on the part of Palm that led to the problem is just baffling to me. I am hoping that I am just missing something on at least some of these issues, but so far, I have a laundry list of the things/features/omissions that I just really can't understand. Because I have 8 issues, I'm going to break these down into three separate posts, with a few days in between each. So, here goes PART I:
1) You can't select/manage multiple e-mails or text messages?  This is a pretty big problem, as I very consistently need to mark dozens and dozens of messages as read and then delete them, and swiping them off the screen one at a time just doesn't cut it. Not only is it slow and painfully cumbersome, but it leaves them all marked as unread back in Outlook. This really needs to be fixed, and I cannot imagine that even one single Palm user would disagree with me on this. Actually, I think my bigger concern is how the product got developed without this ability in the first place, especially when prior Palm offerings apparently had it.
2)  WebOS forces you to sort ALL contacts the same way?  I have many contacts set up in Outlook to be sorted by last name, and many others set up to be sorted by company name. I've done this because that is how I need them sorted--sometimes the individual is my focus, but I have their company listed, and sometimes the company is the focus, but I have an individual contact listed. Outlook, and every other contact management app I've seen, recognizes this, and allows me to sort each individual contact in the manner that best fits that contact. Unfortunately, WebOS apparently ignores the Outlook "File As" field, and makes me sort everybody the exact same way. As above, I cannot imagine anybody disagreeing with me that this is an important fix, and also as above, I can’t figure out why this wasn’t simply done this way from the get go.
3) No scroll bars?  Okay, so scrolling by flicking with your finger obviously works better than scrolling with a scroll bar along the side of the screen, but let’s not forget the fact that the scroll bar performs another EXTREMELY important function aside from actually scrolling: the scroll bar provides the user with instant feedback as to how long the list is and how far down the list the user has scrolled. These are two extremely, extremely useful pieces of information, and they are completely missing on the Pre. I tried to look through some applications on my Pre the other day (more on the problems with the app store below), and I had a list of probably 100 or 200 applications that fit my search criteria, and I scrolled, and scrolled, and scrolled, and never had any idea of any sort how far down the list I had gotten nor how far I had left to go—and that was extraordinarily frustrating. Oh, and if I wasn’t able to finish going through the list in one sitting, guess what, I have absolutely no possible way to run the search again and quickly get back to the point where I left off, because I have absolutely no idea how far along I had gotten. I have to say, this glaring omission makes using the Pre on anything but very short lists and websites, well, unusable. Scroll bars are everywhere—they’re there in every single program or application I have ever seen when the data presented goes off the available screen area, and there is a very, very good reason for their overwhelming prevalence—a reason that has nothing to do with the actual act of scrolling. I think this one is probably my biggest complaint with the Pre.
I will post the next few in a separate post, but these are my "top 3".  To be honest, most of these just really leave me scratching my head wondering “what were they thinking?” The Pre is a great product, but obvious little shortcomings really stand out on a good product (can anybody say “where’s the cut and paste, Apple?”, which, by the way, is a mistake that MS is about to bafflingly repeat with WM 7). I should note that it would be difficult for anybody to say that I suffer from "One True Way" syndrome when all of the things I suggest, if implemented, wouldn't detract from the experience of those users who don't want these features, but they would benefit those of us who do want them tremendously. My "way" doesn't require a compromise of any sort for anybody--it merely requires adding features, and the people who don't want/need those features can simply ignore them with no ill consequence of any sort.  Sorry for the long post, but I’m hopeful somebody at Palm is listening. And yes, I know that posting multiple problems in one post is not ideal, but these all have a common, intertwining theme, and I'm at least breaking them up somewhat.

I really like my Pre, but I understand what you mean about somewhat baffling omissions in features. I think the Palm has a winning platform already, they just need to focus on hunting down and destroying bugs for a few months. Honestly, most of the things the Pre is missing should be provided by third parties except they're hesitant to invest because the pre and pixi haven't sold like gangbusters compared to Android and the iPhone. But really, if the price keeps dropping on palm hardware and they keep launching on new platforms (due soon on att), I think we'll be looking at a different view in a few more months. I'd wager that Palm has sold a bit less than a million devices, add Att and you'll end up around 1.2-1.5. If they keep fixing issues and making current customers happy, then launch a nice phone the end of this year, they'll be in good shape. You don't need to sell 15 million units to have a viable platform, just enough of a mass to ensure people want to take a risk developing. Notice this story http://www.technewsworld.com/story/69684.html?wlc=1270413481 .

Opening the Canvas window and the Timeline from the browser

I am on an Intel 2x2.66 Dual Core using OS 10.4.11 and working in FCP 6.04.
I know this is a stupid question but having been a composer all my life, I am not up to speed on FCP and I seem to be unable to find the answer in my manual.
I dragged a QuickTime movie to the browser window. It is 500x375 in dimension and uses a H.264, AAC codecs. (info I got from the Get Info window).
The video shows up and plays in the Viewer window but I cannot get the Canvas window nor the Timeline to open.
I have tried selecting the sequence from the list in the browser and then control clicking it and looking at the shortcut menu there. The manual says I should choose Open Timeline from this shortcut menu but that is not even a choice I have. I don't mean it is grayed out, I mean there is no Open Timeline choice on the menu.
As an alternate, the manual suggests selecting the sequence and then choosing View > Sequence in Editor. I tried this also. There is no Sequence in Editor choice under the View menu. There is a Clip in Editor choice but when I select that it simply opens the movie in Quicktime.
I am aware that I am probably forgetting something simple or doing something stupid but I cannot figure it out. Help would be much appreciated.
Thomas

the simple fact that is being eluded to here is that without an active sequence in the project (shown in the browser) there is no canvas or timeline. If you delete your sequence from the browser, the timeline and canvas will disappear, and you will have to create a new sequence, then open that sequence by double clicking it, to get those windows back. Canvas and Timeline display sequence content. No sequence, no c/t.

Help. Need to remove item from the "open with" menu

Does anyone know how I can remove an item from the "open with" menu?

You could try removing the quicktime .pkg files from the receipts folder in the root library.
The system has to go somewhere to determine eligible applications it can use to open a file.
Each application would contain its base settings in its receipts file.
Once you delete the receipt you should delete the application and reinstall it.
The reinstall will write a new receipts file.
The receipts file is used by your system when it repairs disk permissions.
The system does not just add a setting.
For example if you take a .png file and click on it and look at what can open it you may get a long list.
If you choose "other" from the get info "open with" menu and have acrobat reader installed in applications, it will show as an application you can choose.
That application, however, is not in the drop down list.
If you choose acrobat reader and apply it to the file type, it will show as the default.
If you then choose another application in the list and apply, Acrobat Reader disappears from the list.
The system only shows files in the list that advertise to the system that they can read the file type.
You have a system which is populating the list with legitimate programs that are compatible with the advertised file type.
It is reading that advertisement for the quicktime application somewhere.
The configuration is written to each file individually, you can choose to have a single file associated with a particular application or have it apply to all files of that type.
Check in Spotlight for a copy of the application in another location.

Error from the jpa annotation

when I wrote some sample code according to the mastering EJB 4th Ed and deployed my project in jboss I got lots of exception. I should move annotation location (Ex move the annotation from the getter method to the property declaartion).
Is there any standard for the annotation location?
Any differece among the different places?

Entity annotation can be either at field or property level (Getters only)
Cannot put the annotation on setters.
Also, if the annotations are applied to both field and properties then the behavior is undefined according to specifications. (Container dependent)

Failed from the get-go

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