Failed to run the action: Install Software Updates. CI Version Info timed out?

Hi,
I have a task sequence that runs on servers to automatically install the advertised updates in software center. I have one server that is not installing these updates and from the smsts log I see an error about "CI Version times out" Does anyone
know what this means? TIA
<![LOG[One or more updates failed to install, hr=0x87d00314]LOG]!><time="06:37:50.387-120" date="04-25-2015" component="InstallSWUpdate" context="" type="3" thread="31312" file="main.cpp:202">
<![LOG[Process completed with exit code 2278556436]LOG]!><time="06:37:50.387-120" date="04-25-2015" component="TSManager" context="" type="1" thread="26924" file="commandline.cpp:1123">
<![LOG[!--------------------------------------------------------------------------------------------!]LOG]!><time="06:37:50.387-120" date="04-25-2015" component="TSManager" context="" type="1"
thread="26924" file="instruction.cxx:804">
<![LOG[Failed to run the action: Install Software Updates.
CI Version Info timed out. (Error: 87D00314; Source: CCM)]LOG]!><time="06:37:50.434-120" date="04-25-2015" component="TSManager" context="" type="3" thread="26924" file="instruction.cxx:895">
<![LOG[Set authenticator in transport]LOG]!><time="06:37:50.434-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="libsmsmessaging.cpp:7734">
<![LOG[Set a global environment variable _SMSTSLastActionRetCode=-2016410860]LOG]!><time="06:37:50.636-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924"
file="executionenv.cxx:668">
<![LOG[Set a global environment variable _SMSTSLastActionSucceeded=false]LOG]!><time="06:37:50.636-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="executionenv.cxx:668">
<![LOG[Clear local default environment]LOG]!><time="06:37:50.636-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="executionenv.cxx:807">
<![LOG[The execution engine ignored the failure of the action (Install Software Updates) and continues execution]LOG]!><time="06:37:50.652-120" date="04-25-2015" component="TSManager" context="" type="2"
thread="26924" file="instruction.cxx:962">
<![LOG[Set authenticator in transport]LOG]!><time="06:37:50.652-120" date="04-25-2015" component="TSManager" context="" type="0" thread="26924" file="libsmsmessaging.cpp:7734">

Please have a look at this similar post:
https://social.technet.microsoft.com/Forums/en-US/7ebe1966-1417-4e5e-ba29-1aac6b5b0de1/sccm-2012-deployment-of-updates-failes-with-ci-version-info-timed-out?forum=configmanagersecurity
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isis24680,
Welcome to the Apple Discussions!
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Message was edited by: noondaywitch ; link added

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Install Software Updates fails (timeouts) during OSD Task Sequence

Hi
As one of the lasts steps in our OSD Task Sequence we have an "Install Software Update" step where "Mandatory Software Updates" is choosen. It worked a week ago, but now the step fails with error code 0x800705B4
(This operation returned because the timeout period expired.)
When examining the WindowsUpdate.log I see an error followed by several minutes without log activity:
2014-02-18 10:39:13:874
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 10:39:13:874
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 10:39:13:874
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 10:39:13:999
1632 4e4
COMAPI - Updates found = 260
2014-02-18 10:39:13:999
1632 4e4
COMAPI ---------
2014-02-18 10:39:13:999
1632 4e4
COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2014-02-18 10:39:13:999
1632 4e4
COMAPI -------------
2014-02-18 10:39:18:835
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 11:08:12:225
416 4dc
AU AU received policy change subscription event
2014-02-18 11:08:12:334
416 4dc
AU AU Options changed from policy.
2014-02-18 11:08:12:334
416 4dc
AU Successfully wrote event for AU health state:0
2014-02-18 11:08:12:334
416 4dc
AU ########### AU: Policy change processed ###########
When examining the WUAHadler.log - again there is no log activity during the Software Update step.
Its a WSUS Update Source type ({DCA8EDB2-927C-42AC-9D2E-3D98C3BC3759}), adding it.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Existing WUA Managed server was already set (http://<servername>:8530), skipping Group Policy registration.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Added Update Source ({DCA8EDB2-927C-42AC-9D2E-3D98C3BC3759}) of content type: 2
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Scan results will include all superseded updates.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Async searching of updates using WUAgent started.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Async searching completed. WUAHandler
18-02-2014 10:39:13 1108 (0x0454)
Successfully completed scan. WUAHandler
18-02-2014 10:39:15 2016 (0x07E0)
Removed Update Source ({DCA8EDB2-927C-42AC-9D2E-3D98C3BC3759}) of content type: 2
WUAHandler 18-02-2014 11:06:25
1160 (0x0488)
CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
for bundles WUAHandler
18-02-2014 11:09:25 2232 (0x08B8)
The Software Update Step started at 10:27 and the timeout came at 11:05.
Any ideas why the step times out? Or which logs I should look at?
Regards,
FC

PolicyEvaluator.log:
No errors. The last event is:
Received notification that Local policy has changed.
PolicyAgent_PolicyEvaluator 19-02-2014 10:51:11
1692 (0x069C)
Raising event:
instance of CCM_PolicyAgent_SettingsEvaluationComplete
ClientID = "GUID:C2E937AA-CF24-420F-AD81-E8CEADBD7649";
DateTime = "20140219095123.565000+000";
PolicyNamespace = "\\\\.\\root\\ccm\\policy\\machine\\actualconfig";
ProcessID = 1748;
ThreadID = 1768;
PolicyAgent_PolicyEvaluator
19-02-2014 10:51:23 1768 (0x06E8)
Forcing settings update for local policy change.
PolicyAgent_PolicyEvaluator 19-02-2014 10:51:23
2900 (0x0B54)
Updating settings in \\.\root\ccm\policy\machine\actualconfig
PolicyAgent_PolicyEvaluator 19-02-2014 10:51:33
2900 (0x0B54)
Raising event:
instance of CCM_PolicyAgent_SettingsEvaluationComplete
ClientID = "GUID:C2E937AA-CF24-420F-AD81-E8CEADBD7649";
DateTime = "20140219095144.641000+000";
PolicyNamespace = "\\\\.\\root\\ccm\\policy\\machine\\actualconfig";
ProcessID = 1748;
ThreadID = 2900;
PolicyAgent_PolicyEvaluator
19-02-2014 10:51:44 2900 (0x0B54)
UpdatesHandler.log:
No errors. A couple of lines:
Successfully initiated scan. UpdatesHandler
19-02-2014 10:54:10 1768 (0x06E8)
Updates scan completion received, result = 0x0.
UpdatesHandler 19-02-2014 10:55:23
3572 (0x0DF4)
UpdatesStore.log
No errors. Just quering updates, and the last line:
Querying update status completed successfully.
UpdatesStore 19-02-2014 10:56:27
3300 (0x0CE4)
In the smsts.log I found an interesting thing:
Successfully initiated RefreshUpdates operation
InstallSWUpdate 19-02-2014 10:51:37
3424 (0x0D60)
Waiting for RefreshUpdates complete notification from Updates Deployment Agent
InstallSWUpdate 19-02-2014 10:51:37
3424 (0x0D60)
FALSE, HRESULT=800705b4 (e:\nts_sccm_release\sms\client\osdeployment\installswupdate\installswupdate.cpp,1273)
InstallSWUpdate 19-02-2014 11:21:37
3424 (0x0D60)
Timedout waiting for updates refresh complete notification
InstallSWUpdate 19-02-2014 11:21:37
3424 (0x0D60)
It times out after exactly 30 minutes. Does 2012 have the same "feature" as 2007? (http://support.microsoft.com/kb/2009754/da)
Still the last event in windowsupdate.log is:
2014-02-19 10:55:37:251
324 dd0
Report CWERReporter finishing event handling. (00000000)
Regards,
FC

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Hi
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Just installed the latest iTunes software update and the extra images i had for my albums on iTunes have disappeared...Help?

Just installed the latest iTunes software update (iOS 5.0.1) on my MacBook Pro, and the extra images i had placed on my album covers in the selected item box have disappeared, leaving just one image per track. Any ideas on how to restore would be most appreciated...

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