Falied to send email to initiator for Visual Approval

Hello,
I created a Visual Approval Callable Object ....to send email on approval/rejection of the request to the initiator....but when I test the CO ....it says " The system failed to send an e-mail notification to <Initiator>".....i created email templates under the Administration Workset of HTML type......and if it gives the successfull message where will the Initiator receive the email....?
Any help would be highly appreciated.
Regards,
Anil

Hi,
First check whether SMTP port is configured for your server system by IT people.
thent you have to check whether this SMTP port is working properly.
Configure SMTP port for GP using Config tool.
Then check with send an Email CO whether notifications are working properly.
Have you done all these steps?.
Go through [this |http://help.sap.com/saphelp_nwce10/helpdata/en/e0/e3934249c30c31e10000000a1550b0/content.htm]help doc for GP specific configuration for Notifications.
Thanks

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