Rejection email not sent for offline approval to requester
Hi all,
We are on SRM 7.1.
We have configured the offline approval process for shopping cart.The issue we are fcaing is that in case of complete rejection of carts,the work item goes backto the requester to accept chnages but in our system,the work item does go back to the requester so that he can aceept the chanegs or re-order the cart.Howveer the offline approva email for the work item is not sent out so that the requester can aceept chnages from the email itself.
Has anybody come across a similar issue?
Pls advise.
Hello,
Please, have a look at wiki below:
[Enabling WI returning to the requestor when document is fully rejected|http://wiki.sdn.sap.com/wiki/display/SRM/EnablingWIreturningtotherequestorwhendocumentisfullyrejected]
Regards.
Laurent.
Similar Messages
-
Reminder mails are not sent for PO Approval
Hi Guys,
I have this sub-workflow which is responsible for the series of PO approval...
But when PO is not approved it should sent a reminder, These reminders were working fine we have 3 reminders on 2nd 7th and 13rd day..
There are No changes made to this workflow.. we have three branch out of which one branch is responsible for handling reminder .. where it get the workitem id and approver and sends the mail....
While sending mail I added some text in the body of the email..and changed deadline to 1st, 2nd 3rd day to check whether reminders are coming or not
and activated it again..
Now suddenly all the reminders stopped coming..
I checked it there are no changes made to workflow except the values been changed..
Is that I am missing something...
Regards,
Rajyes the WF-Batch has maintained a proper email address..and all the approvers email id s are also maintained properly...
I get error while executing the method SENDTASKDESCRIPTION..
in the details i get Executing batch workitem: ending in error and the message is Work item 000089177358: Object SELFITEM method SENDTASKDESCRIPTION cannot be executed..
next in details is : EXECUTE_METHOD_OBJECT_SYNC-message is Method container for work item cannot be created
next is Executing batch work item: amd message is Unable to instantiate object 'RECEIVERS'
.. But when initially my mail step .. the receipient type was Email adress and Email address was PO-creators id...
which was causing mails going to creatot..
Now I changed the Wmail address to Approver email... and correspondingly I changed it in the method paramaetrs being passed ... I end up get ting error..
I reversed the changes and saw whether it was working but no it again gave error..
there must be something i might be missing.. -
Email not sent when rejecting time
Email not sent when rejecting time in approval view in MSS.
Works when done in CATS_APPR_LITE, but not from MSS approval view.
Have checked user email in su01, SMTP config in SCOT, and verified with SOST.
Nothing in the default.trc log.
Any clues on how to proceed locating the error ?check the MSS profile being used, there you have a setting
If I reject the
time in UWL and made sure that the Profile has the field
(V_CATS_APPR_CUST-SEND_MAIl) is active, then the Notification message
is available in the SBWP for the employee.
SPRO > Cross-Application Components >
Time Sheet > Settings for All User
Interfaces > Approval Procedure >
Approve Working Times > Define Profiles
and Assign to Views > 'Rejection'
checkbox field
(V_CATS_APPR_CUST-SEND_MAIl) is active -
Workflow not updated in offline approval
Hi All-
I have an issue in offline approval in SRM 7.0 . Program- /SAPSRM/OFFLINEAPPROVALSEND has been scheduled to send email for offline approval and approver receives the mail. When the approver clicks on Approve By Email button, a new email opens with some Guid informations and approver clicks on send button to send the mail.
I am seeing the inbound mail recived by SAP in SOIN -tcode or via In Utilities-Inbox Overview in SCOT. The problem is, the workitem is still in ready status and not changed to complete status.
I havent scheduled the inbound program- /SAPSRM/OFFLINEAPPROVALGET as per SAP library and other SDN posts. I have maintained the following in SCOT (Under Settings-> Inbound processing)
Internet mail xxxx@ xxx.com ( Mail id) ICS /SAPSRM/CL_OFFLINEAPP_INBOUND 3.
My doubt is, do we need to schedule the inbound program or any other program, so SAP will decode the data and update the workflow? or is it enough to maintain the above SCOT settings?
Please clarify above things and help me on how to update the workflow
VinothThank you Ricardo and Saravanan. I am working on this and waiting for roles to assign. In the mean time, i have scheduled the prog- /SAPSRM/OFFLINEAPPROVALGET and if i approve from outlook, it is updating the status to WF.
Is there any issue, if i use this inbound program in SRM 7.0?
Also, when i approve from outlook, the mail contents (GUID and other technical informations) is in editable mode. As per my client, it should be in disable mode, so the approver will not change the mail contents. I am not able to find the solution for this. Please provide your inputs.
PS: I am using Application Controlled WF
Vinoth -
Settings for offline approval mail
Hello,
I am on SRM 5.5 ( Extended classic scenario).
Could anyone run me through all the settings required for offline approval mail to be sent ?
It is not working well for me.
Could i have a list of all the customisations and settings to be done.
Thanks in advance,
Aravind Nair.Hello arvind,
Also refer the foll link...https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/795. [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken]
I have a doc for the necessary steps...pls give me ur mail ID where i can send you that....Also most of the steps are given in the note....Pls refer that...
Regards,
Disha.
Pls reward points for helpful answers. -
Unable to send email of photo in either a collection or in a HD Mac folder. The address is validated. Progress bar functions to end of "sending email" The "email not sent" Suggestions please.
Hi,
According to your description, I find that there is a single user cannot send email.
I suggest using Outlook on Windows machine and sending emails via this single user to verify whether the emails can be sent.
If the single user can send email via Outlook on Windows machine, it seems an issue on the Mac side.
I suggest asking Outlook for Mac Forum for help so that we can get more professional suggestions.
For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
If can't send emails in Outlook, it seems an issue on the single user side.
I suggest trying to access the single user's mailbox via OWA to verify whether the mailbox has been migrated completely.
Thanks
Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support -
After ICS update, stock email not syncing for exchange 2010 activesync.
After ICS update, stock email not syncing for exchange 2010 activesync.
My corporate email which was flawlessly working before ICS update. Even though I tried re-creating a new account, it hangs "waiting for sync"
Has any patch been released or explicit instructions have been provided ?
First sync:
5/3/2012 7:47 PM
Last successful sync:
Not Available
Folders synced:
0
Device name:
Not Available
Device model:
MT11i
Phone number:
Not Available
Mobile network:
Not Available
Device type:
Android
Device ID:
xxxxxxxxxxxxxxxxxxx
Device IMEI:
Not Available
Device OS:
Android 4.0.3
Device language:
Not Available
User agent:
Android/4.0.3-EAS-1.3
Access state:
Access Granted
Access set by:
Global Permissions
Policy applied:
Active Sync Policy - Partially applied
Policy updated:
5/5/2012 8:11 AM
ActiveSync version:
14.1
Also at http://talk.sonymobile.com/message/184221
Whyr is this defect "assumed answered" ? I went though all the posts and didnt find any solution?Hopefully my reply to this can help.
http://talk.sonymobile.com/message/190149#190149
And please try to keep same problem in same thread.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Why is Safari not available for offline reading?
Why is Safari not available for offline reading?
You load the article from the Reading List? (tap to enlarge image)
-
Issue_ Email not sent when using SMTP ICloud outgoing
I have issue with sending email from my Ipad Icloud account where emails are seen as sent inmy Iclould Sent folder but they are effectively not sent, or at least not received by target recepient.
I have done a bit of troubleshootingh and the issue seems to be related to ICloud SMTP outgoing server; If I disable SMTP ICloud outgoing Serveur and use an alternate SMTP server then sending emails resumes correctly.
So it looks like emails get stuck along the line in the Icloud SMTP server.
Any Advice ?
Thank You,
Anoukcheck the MSS profile being used, there you have a setting
If I reject the
time in UWL and made sure that the Profile has the field
(V_CATS_APPR_CUST-SEND_MAIl) is active, then the Notification message
is available in the SBWP for the employee.
SPRO > Cross-Application Components >
Time Sheet > Settings for All User
Interfaces > Approval Procedure >
Approve Working Times > Define Profiles
and Assign to Views > 'Rejection'
checkbox field
(V_CATS_APPR_CUST-SEND_MAIl) is active -
Log for offline approval in SRMSERVER 5.5
Hi,
we have activated offline approval in our system and are able to approve the shopping carts and POs offline. In some cases however the approve email does not seem to be posted in the SRM system. I do not find any log where I can see which emails have been posted, and which have not been posted. Is there such a log?
Thanks for any help,
ChristineHi,
Which SRM version are you working??Always mention that in your post for appropriate solutions.
Pls see the foll notes:
<b>Note 928320 - RBBP_OFFLINE_EVAL: Local purchase orders not selected</b>
Note 980963 - RBBP_OFFLINE_EVAL: Some users not found
Note 1039869 - RBBP_OFFLINE_EVAL:Sometimes text contains no Object ID
1035114 - RBBP_OFFLINE_EVAL: Wrong messages , missing values there
BR,
Disha.
<b>Pls reward points for useful answers.</b> -
Incoming Email not working for one web app, but IS working for others in same farm.
I have enabled incoming email in a large multi-web application farm running SharePoint 2013 SP1 and the Feb 2015/March 2015 CUs that were pushed down in Windows Updates. It works just fine for two web applications, but it will not work for one particular
web application. I see the email land in the /drop folder. If I remove the email address from the library in http://nonworkingapp web
application and use it on a library in a http://working web application, then the email is processed successfully. Conversely,
if I take an address from a library in http://working and move it to a library inhttp://nonworkingapp it
does not work. I've tried multiple site collections on http://nonworkingapp. This rules out any SMTP issues, etc. and means
the issue is bound to this web application. Permissions are the same between the "non-working" and "working" locations: domain users are members on the site, and the library inherits permissions from the site. The App Pool and Timer
Service accounts have rights to the folder and to the library.
The error in the ULS log is the typical error processing message, but it gives no additional information even though I have enabled Verbose logging.
The Incoming E-Mail service has completed a batch. The elapsed time was 00:00: 00.0156294. The service processed 2 message(s) in total. Errors occurred processing 2 message(s): Message ID: Message
ID:
Typically, you see "alias not found" or some permissions or quota issue here, but this issue is NOT the same as those. In this case NO additional information is provided in ULS.
Edit: running stsadm.exe -o refreshdms -url http://one/failing/site fixed some similar issues where "Unknown alias" was
reported even though the list did have an alias (see here:http://blogs.technet.com/b/vinitt/archive/2009/07/15/e-mail-enabled-list-alias-information-is-not-synchronized-between-configuration-database-and-content-database.aspx).
This did not fix the issue for the case mentioned above.
What could possibly be the issue preventing incoming email from working on this one web application?Thanks for your reply. Incoming E-Mail was running on all 3 WFE, however I do not think this was the cause. As noted, _other_ emails send to http://workingapp are working just fine. I can send two emails - one to a library on http://workingapp
and another on http://notworkingapp. The email to http://notworkingapp will sit in the drop folder, while the one to http://workingapp will be processed correctly. In addition, the ULS log on WFE1 indicates an attempt to process the file fails.
So clearly, the timer job on WFE1 is running and attempting to process the file. For kicks, I disabled the service on WFE2 and WFE3, but with no change in the behavior.
WRT to #1, I have done this already (as noted in the original post). I can remove an alias from http://workingapp and place it on http://nonworkingapp and it is not processed. If I return it to http://workingapp it is processed. In other
words, I go into Library Settings -> Incoming Email for a working library, and copy the alias, then disable incoming email for that library. I then go to Library Settings -> Incoming Email for a non-working library, enable incoming email, and paste
the alias. Once done, emails sent to the alias are not processed. I then do the reverse, and it works again.
On #2, I have already tried multiple libraries on http://nonworkingapp (also as noted in the original post).
In my environment, incoming email does not work for any library on http://nonworkingapp, but does work for any library on http://workingapp. Troubleshooting listed above has ruled out any problem with basic mail server configuration or library settings
- the problem is bound to http://nonworkingapp
I'm not sure what you mean by "steps to reproduce the issue". If I knew that, I would probably be able to solve the issue. The best I could come up with to describe the situation would be:
Set up SP 2010 in a three-node configuration with multiple web apps
Enable incoming email and confirm it works
Migrate to a SP2013 SP1 farm in a three node configuration.
Enable a new email alias for a library
Observe that it doesn't work for one web application.
Obviously, it's pretty unlikely that attempting that in a lab would actually have the same result. -
E-Mail is not sent for "Expense report reimbursed"
Hello,
When the expense report status changes to "Reimbursed", an email should be sent to the employee. But it is not being sent.
FYI, both in Business Configuration --> Fine Tune Activity and Personalize --> My Data setting of employee, the email option is enabled for E-Mail Type "Expense report reimbursed". But still email is not sent out when the expense report is reimbursed.
Best regards,
HariThanks Joachim! Just to let others know, here is the reply I got in the incident.
Your tenant is with SAP Cloud for Travel and Expense release 1311. In this release your finding is valid that some system glitch causes the e-mail not to be sent for reimbursed expense report. This issue should have been fixed in release 1402. Because now the upgrade to release 1402 has begun and all tenants will be upgraded to 1402 in several weeks, we may not fix the issue on 1311 tenants. Anyway the main features of handling expense reports in the system should work as expected.
Best regards,
Hari -
Trigger email to outlook for PM approved notifications
Hello Guys,
I have a requirement to trigger email to outlook for approved notifications. Wheneever there is a PM notification created by any employee, it has to go to approval to his supervisor and once he is approved, the maintenance can create a WO to proceed. How would I acheive this. I know it can be done thru workflow but wanted to check whether I can leverage extended notifications for this function. If yes, what would be the steps. I did configured the extended notifications and set up the background job SWN_SELSEN but nothing has been triggered. How do system know to pick the pending notifications from IW29 ? is it from variant ? please help me to figure out the right way of doing this.
Mahee.It's not an standard option, you should develop an ABAP function to send email according the User Status and System Status changes defined for the work orders. You should start with status validations in work orders using tables JEST, TJ30T and TJ02T, starting from AUFK-OBJNR. And for Notifications with table QMEL. Identify a user exit and use this code to send the email:
Send mail via SAP ABAP Code - Code Gallery - SCN Wiki
Additionally, Workflow provides a more complex functionality for this.
Regards,
Johnny E. -
Troubleshooting email not sent in nurture campaign
Hi,
I've set up a simple test flow to test my forms, emails and segmentation before activating the real nurture flow. The flow works fine until the last step where have not received the last email yet.
My contact can be found in the segmentation fulfilling the two criteria in the filter that I have set up however the email is still not sent. I have not included any wait action and the segmentation adds contacts regularly (set to every 1h).
What might be the issue?
How can I troubleshoot this and understand why the email is not sent?Hi Daniel,
The issue could be at the contact-level (e.g. invalid email address, globally unsub, email group-level unsub, email has been sent to them before) or at the email-level (e.g. email is missing group, issue with a field merge, etc.).
The Email Element in the Canvas should display a green bubble with the excluded members and upon double-clicking this green bubble, each row will contain the Reason for Exclusion in the right-most column.
You can test the email by Test-Sending or 'Send to a Contact' to confirm there are no issues with the email.
You can review the contacts that were excluded to see if the issue is with their subscription status(es) or email address.
If none of these factors are applicable, then your best bet would be to contact Eloqua Technical Support at 1-800-223-1711 (be sure to have your CSI handy if you have yet to register).
I hope this helps.
Thanks,
~Ali -
[iOS] Album art not showing for offline tracks
Thread: 921107 915479 934743 970825 968593 966641 971447 937227
Description:
It appears that on iOS some people are finding album art is not being displayed for offline tracks. This is predominately found with locally synced files but has affected some users with Spotify streamed content set as offline.
To reproduce:
Sync a playlist as offline and then play the track. No artwork is displayed
Workaround:
None
Additional information:
If you are having this issue, could you please let us know:
Model of device and iOS version
Whether the affected playlist contains only local files, a mixture or is all streaming only content
Any particular artists/tracks being affected
Format of the local file including encoder (if known)
Thanks!
When posting in this forum please make sure you have read these guidelines.Issue exists for all Spotify content when synced to offline mode. iOS 8.1, iPhone 6 Plus 64gb, latest version of Spotify from the App store as of Nov 11, 2014. Synced content from computer also fails to display album artwork.
Maybe you are looking for
-
I have an iPhone 4 and a camera card connector (bought from apple) which worked fine together, then I updated to iOS7 and now when I plug it in it says " This accessory is not supported by this iPhone." Any suggestions on how to get my certified appl
-
How to choose which calendars are in notification center?
I have just installed Mountain Lion, and am finding that notification center will notify me when someone adds an event on an iCloud calendar that has been privately shared with me. I would rather just receive notifications about my own calendars (and
-
Purchasing for client's customer
Hi Experts, We have the following business scenario. Client (say company ABC) buying parts (raw matl/ bought/ Semifinished) to repair the customer (say CUST1) returned finished product on behalf of customer. These parts received by the client (ABC),
-
BizTalk 2013 R2 Always-On support
Hi, BizTalk 2013 does not support SQL Server AlwaysOn feature because SQL Server AWO does not support MSDTC. What about BizTalk 2013 R2 (which supports SQL 2014)? Thanks.
-
Can I configure TFS express 2013 in ms visual studio 2013 express edition?
Hi, I downloaded Microsoft visual studio SHELL only to realise that I cannot create WebApplication. my team wants to work on the .Net application integrated with tfs for development, version control and building. Its on trial basis. So we want to cre