False Advertising: Selling Used Tablet as New and Personal Information to the Public
So last week I purchased an LG G Pad 7.0 for my wife. It was on sale for $126.99. I purchased this tablet as I bought one for myself months back and have been very happy with it. This past Monday it was delivered. My wife called me at work and told me it arrived. I told her that she should open it up and plug it in as most manufacturers say you should give it a full charge before use. I told her that I would get her started on it when I came home.
Later that evening, I came home and checked to make sure it had a full charge. It did. I then powered up the tablet only to find a message on the lock screen saying, "Contact 865-XXX-XXXX if you find this". Immediately I was puzzled. When I first bought my tablet, it took me through a basic set up of the tablet. Not to a lock screen. I then opened the tablet up to the home screen. Numerous user downloaded apps were installed on the tablet. Ebay, Amazon, Yahoo mail, Home Depot, Holy Bible, etc. After paging through the tablet for a few minutes it was clear that this tablet belonged to someone prior to me purchasing it.
I'm assuming that "Jeffrey XXXXXX" purchased this tablet and returned it for whatever reason. Needless to say, if I were ever to return a tablet that had personal information on it, I would make sure I did a factory reset on it and make sure all my personal data was removed before returning it. Not to mention if I was the business that planned on reselling this tablet, I would make sure all devices were "clean" of any personal information prior to reselling it to avoid liability issues. This tablet not only has personal information on it but also has this man's private business information on it. The "Quick Start Guide" also has sensitive info written on the back of it.
Now I purchased this item as "NEW". Not used, not refurbished, not from a "Marketplace" seller. From BestBuy.com themselves. Not at any given point did it state that it was used. In fact, after I realized it was used, I went back to BestBuy.com to see if any changes were made. NONE. I took screenshots of the page. Now it did have options to buy it as "Open-Box" for $117.99 but I never selected it. I then checked my paper invoice and my order details online. Not anywhere was it listed as some type of used product.
This is now the second time in about a month that I have had issues with BestBuy.com. See below link:
http://forums.bestbuy.com/t5/Delivery-Installation/Won-t-Deliver-Front-Loading-Washing-Machine-But-I...
I have spent about $2000 in the past few months at Best Buy. And apperently they want me to take my money elsewhere. I expect to get the new tablet that I purchased and would appreciate a response as soon as possible.
Dear User123727,
I find a lot of joy in opening a new product; breaking the seals on the box, taking the protective plastic off the screen and seeing the first setup screen. If I had been in your situation, I am sure I would have shared your distaste in discovering the tablet was previously used. I am sorry for any inconvenience and doubt your recent experiences have caused you.
Using your email address you provided here on the forums, I was able to pull up the order in question. It appears this item shipped from one of our stores. There is a chance all the steps were not followed if this item was previously returned to that store location and was later shipped to you. When a customer returns any product, a thorough inspection should be done by the Best Buy associate that is performing the return transaction. They should be checking for things like accessories, physical condition and functionality, to name a few. However, if the packaging appeared to be sealed and unopened, an employee would not typically open the product as it would then have to be sold as such. Even if you had purchased an open item version of this particular tablet, it still should have been tested, reset by to the default factory settings, and wiped of any existing data before being resold.
In an effort to look into this situation for you more, I have sent you a private message to acquire some more information from you.
Sincerely,
JD|Social Media Specialist | Best Buy® Corporate
Private Message
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http://support.apple.com/kb/ht1386
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I think you are over-reacting over what is most likely a misconception on your part.
If you do feel like it is "used" and may be have a bit more evidence, why don't you take your complaint to either apple Web sales or the apple store in which you purchased it?
That way, they can provide a reasonable explanation as to why you are having this problem.
But then after re-reading your post:
Or maybe then again, you have joined a network on a wireless router and you are merely seeing all of the other networks.
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What is use of AT NEW and AT CHANGE
what is use of AT NEW and AT CHANGE
Using AT NEW
Use at new to detect a change in a column from one loop pass to the next. This statements enable you to execute code at the beginning of a group of records.
Syntax for the at new Statement
sort by c.
loop at it.
at new c.
endat.
endloop.
where:
it is an internal table.
c is a component of it.
The following points apply:
This statements can only be used within loop at; it cannot be used within select.
at new does not have to come before at end of. It can appear in any order.
This statement can appear multiple times within the same loop. For example, you could have two at new and three at end of statements within one loop and they can appear in any order.
These statements should not be nested inside of one another (that is, at end of should not be placed inside of at new / endat).
There are no additions to these statements.
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A control level is the component named on a control break statement; it regulates the control break. For example, in the following code snippet, f2 is a control level because it appears on the at new statement.
loop at it.
at new f2.
"(some code here)
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endloop.
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A control break is also triggered if any of the fields prior to the control level in the structure change. Therefore, you should define the internal table structure to begin with the fields that form your control levels. You must also sort by all fields prior to and including c.
Between at and endat, numeric fields to the right of the control level will be zero and non-numeric fields will be filled with asterisks.
Using ON CHANGE OF
Another statement you can use to perform control break processing is on change of. It behaves in a manner similar to at new.
Syntax for the on change of Statement
The following is the syntax for the on change of statement.
on change of v1 or v2 .
else.
endon.
where:
v1 and v2 are variable or field string names.
any number of or conditions might follow.
The following points apply:
If the value of any of the variables (v1, v2, and so on) changes from one test to the next, the statements following on change of are executed.
If no change is detected and else is specified, the statements following else are executed.
on change of differs from at new in the following respects:
It can be used in any loop construct, not just loop at. For example, it can be used within select and endselect, do and enddo, or while and endwhile, as well as inside get events.
A single on change of can be triggered by a change within one or more fields named after of and separated by or. These fields can be elementary fields or field strings. If you are within a loop, these fields do not have to belong to the loop.
When used within a loop, a change in a field to the left of the control level does not trigger a control break.
When used within a loop, fields to the right still contain their original values; they are not changed to contain zeros or asterisks.
You can use else between on change of and endon.
You can use it with loop at it where . . ..
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Each time on change of is executed, the contents of its fields are compared with the contents of the global auxiliary fields. If they are different, the on change of is triggered and the auxiliary fields are updated with the new values. If they are the same, the code within on change of is not executed
Because global auxiliary fields do not exist outside a loop, you cannot use on change of outside of a loop.
I hope it helps.
Best Regards,
Vibha
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