FAQ: What do I do if I'm having trouble signing in with my Adobe ID?

Click here, scroll to the bottom of the page and click “Chat Now” to get help from a customer service agent.

No, adobe never supports any version of PSE after a new one comes out, and it doesn't support the current version much.
The only updates for PSE 8 are manually installed, so go to help>updates and when the updater tries to run, set it  not to check again. I'm assuming you're using the windows version, so the ACR updates (all the updates there are) are here:
http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Windows

Similar Messages

  • What ports need to be open in order to sign in with my Adobe ID?

    I keep getting an error when attempting to log in to activate Photoshop CS6 Beta.  The error says, "Please connect to the internet and retry".  I suspect my corporate firewall is to blame, but I need to know what ports I need opened in order to make my request.

    All Experiencing this issue. Please try these steps.
    Let's see what we can see here:
    1. Try going into a web browser and connecting to both of these addresses:
    https://www.adobe.com/
    https://www.acrobat.com/
    Let us know if you can get to those ok! Testing firewall functionality with Adobe.com addresses.
    After that, please let us know the results of clicking these links in succession
    2. Try going into a web browser and connecting first to
    https://ims-na1.adobelogin.com/
    and secondly to:
    https://ims-na1.adobelogin.com/status
    Let us know what you see, or if you get errors.
    It would be nice to have all responses show up here:
    http://forums.adobe.com/message/4285499#4285499
    Thanks!
    Pete

  • I'm having trouble with my  Ipad. It cant find any networks around it. What do i do?, I'm having trouble with my  Ipad. It cant find any networks around it. What do i do?

    I'm having trouble with my  Ipad. It cant find any networks around it. What do i do?, I'm having trouble with my  Ipad. It cant find any networks around it. What do i do?

    Start here:  iPad: Troubleshooting Wi-Fi networks and connections.

  • I have downloaded Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failed. What am I doing wrong?

    I have downloaded and istalled Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failure, what am I doing wrong?

    Thanks for the quick reply.
    Do you have any examples of system extensions or accessibility features that might be the culprit?  I have actually never heard of those terms before.

  • I'm having trouble making calls with my Iphone 4. When I try to, the person on the other side can't hear me, and all I can hear are noises. But when I use apps like Viber or Facetime, I can make calls just fine! What may be the problem?

    When I try to, the person on the other side can't hear me, and all I can hear are noises. But when I use apps like Viber or Facetime, I can make calls just fine! What may be the problem?

    Did you fix the problem? I have the same problem and it has been pain in the neck.

  • What is closing skype, internet exployer and alotwidgets have to do with installing adobe flash play

    i am unable to install adobe flash player because i don't know what closing skype, internet exployer and alotwidgets mean or how to do it.  Please help.  i chatted online with three people yesterday, Tammali, Ajeet, and Himaushu for a total of four hours , and got registered and followed their instructions but am stuck on how to close the three items.  Please help.

    How to close Internet Explorer and other programs running on Windows
    Thing is: ANY program that uses Flash CANNOT be open while you install Flash Player. It's like trying to change your oil while driving down the highway.
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    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)
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    Reboot, and BEFORE you open anything at all, run the installer(s).

  • I am having troubles when I save my Adobe illustrator file as a PDF file. The file contains some objects that are made by the mesh tool. When I save my illustrator file as a pdf, the meshed objects don't show. What should i do????

    I am using Illustrator CS5

    Please show a screenshot of the meshes
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    Which app do you use for viewing the PDF?

  • I have a MacBook Air, OS 10.8.5 I am having trouble sending attachments with Mail. Even small (130K) files don't go. It tries to send then gives up. What can I do to fix this?

    I am having trouble send messages with attachments in Mail. Even small attachments (130K) Mail tries to send, then gives up and the message sits in my out box. How can I fix this?

    1. You need an external DVD drive.
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    (116312)

  • TS2634 I have an apple Id and I am having trouble signing in to I message I click sign on but it keeps sending me back to the sign in page what do I do

    I tried to sign in to my I message and I typed everything in correctly and when I touched sign in it went to choose and email page and before I got to click anything it went back to the sign in page so I'm wondering why this is happening

    Try this...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I'm having trouble signing in to iMessage, but I'm using the correct password. What should I do?

    I can sign in to iTunes, etc., but my password isn't working with iMessage on my iPad. Any suggestion?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • FAQ: What do I do if I have sign in or activation errors?

    After installing the Photoshop CS6 beta, on first launch you are prompted to sign in with your Adobe ID. The Sign In button becomes unresponsive and you receive the error, "Please connect to the Internet and retry." It may be followed by "Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the internet or adjust your clock and try again."
    You can receive these errors if your computer has problems connecting to the internet, your firewall is blocking access, or if the host file on your computer has been modified.
    Please go to the following link if you are having sign in or activation errors:
    FAQ: What do I do if I have sign in or activation errors?

    1. Launch System Information into its 'report' mode. (A quick way to do this is by holding down the option key while clicking on the Apple menu item, which causes "About this Mac" to change to that.)
    2. From the list on the left, under "Software" click on "Applications." (If you don't see the Applications item, click on "Show more information" from the "File" menu.)
    3. Wait a minute or so for the report to finish.
    4. The last column in the report is "64-bit (Intel)." (You may need to scroll the window to the right to see it.) Click on that heading to sort the list alphabetically. Anything with a "no" is 32 bit.

  • FAQ: What are the best resources for After Effects CS6?

    Listed are select troubleshooting and "how to" resources for After Effects CS6.
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    I'm having trouble downloading and installing After Effects. What do I do?See troubleshooting documents, post in the Downloading, Installing, Setting Up forum, or contact support. For details, see this blog post or this FAQ.
    What are the system requirements for After Effects CS6?See this article.
    Does After Effects CS6 work with Mac OS X 10.9 (Mavericks)?Yes, update to After Effects CS6 (11.04) for that capability. More info in this blog post.
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    I can't open the composition mini-flow chart. What do I do?See the workarounds in the following blog post.
    Is there a 30 day trial available for After Effects CS6?Yes, subscribe to the free version of Creative Cloud, then download After Effects CS6. More info here.
    I'm getting errors related to QuickTime. What do I do?See this blog post for troubleshooting items related to QuickTime.
    What are the GPU related features in After Effects CS6?See this blog post for details.
    Do I need new plug-ins for After Effects CS6?See this blog post for information.
    I'm getting errors after applying the 3D Camera Tracker or Warp Stabilizer to a long clips in After Effects CS6. What do I do?See this blog post for more information.
    After Effects CS6 Tutorials
    How do I get started with After Effects CS6?See this blog post.
    Where can I find tutorials for learning After Effects CS6?
    See this blog post.
    See also this collection of tutorials.
    Issue: What are the top new and changed features in After Effects CS6?See this blog post.
    Issue: How do I optimize After Effects CS6 for best performance?See this article.

    Hi ..
    GO to website www.Apache.org
    down load Apache tomcat server .
    install it ...
    Go to sun site
    c and download jsp tutorials ...
    Go to
    (www.coreservlets.com)download book core servlets
    u can find lots of nice books supported by sun on sunwebsite ...
    Now u r equipped ....
    start doing everything (R &D) on server ..
    Join This JSP forum and ask any thing u didnt got ..or learn or get confused..
    I thing once u go through this ..it will do all what u want
    Hope it helps
    Best of Luck :)
    regds & take care

  • FAQ: What are the system requirements for GroupPix?

    FAQ: What are the system requirements for GroupPix?
    Answer:
    iOS:   minimum iOS version is 6.0           GroupPix 1.x runs on iPhone 4, 4s, iPhone 5, or iPod touch (5th generation or later)
    Android: minimum OS version 4.0         GroupPix 1.x is designed for Android phones
    Message was edited by: Pattie F 11/7/13

    For Mac:
    http://support.apple.com/kb/SP663
    Software:
    Mac OS X version 10.6.8 or later (intel-based hardware)
    400MB of available disk space
    iTunes in the Cloud and iTunes Match availability may vary by country.
    Hardware:
    Mac computer with an Intel Core processor and 512MB of RAM
    To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor and 1GB of RAM is required.
    To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required.
    Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
    Broadband Internet connection to use the iTunes Store
    Apple combo drive or SuperDrive to create audio, MP3, or back-up CDs; some non-Apple CD-RW recorders may also work
    Apple SuperDrive to back up your library to DVDs; some non-Apple DVD-RW drives may also work.
    You can run OS X 10.6.8 in an Intel-based MacBook w/ first model, in retail DVD.
    But it won't work in a power-pc architecture Mac... see specifications:
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Hopefully this helps.
    Good luck & happy computing!

  • FAQ: What is Auto-Analysis, or Why does Organizer freeze?

    What is the Auto-Analyzer?
    The Elements Organizer has the ability to scan your videos and look for certain characteristics that may help you choose what will work best for you projects in Premiere Elements. This Auto-Analysis runs in the background of your system, scanning the video files in your catalog and applying Smart Tags when it finds certain criteria have been met. There are over 50 Smart Tags that can be applied, including whether the footage is blurry, includes a zoom or pan, has people's faces, etc. Additionally, it will break up your video up into individual scenes. It will also check your image files for people’s faces so you can identify in which pictures your friends and family appear.
         Smart Tags
    While Auto-Analysis can be very useful for digging through your footage and breaking it down into more digestible bits, video files can be very large. Thus the system resources needed to analyze some video files can cause the rest of your system to perform slowly. Additionally, poor compression or incompatible codecs within the video files can cause errors with the Auto-Analyzer.
    How do I customize Auto-Analysis?
    The Auto-Analyzer can have its behavior modified in the Organizer Preferences (Mac OS: Adobe Elements [Version] Organizer > Preferences, Windows: Edit > Preferences > Media Analysis). Pictured here:
         The Auto-Analysis Preferences
    How do I turn off Auto-Analysis?
    To completely disable the Auto-Analyzer, uncheck all of the options in the Media Analysis Preferences.
    What if Elements Organizer is crashing or freezing?
    If Auto-Analysis is really struggling with your files, it may cause the Elements Organizer to crash. And the crash may occur faster than you can get to the Preferences to disable it. In these cases, here are the steps you can follow to disable the Auto-Analyzer.
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    Give the new catalog a name (it doesn’t matter what it is, just something you can identify later, such as “Test”). Click OK.
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    Go to the Media Analysis settings in Preferences and uncheck all options.
    Go to File > Catalog and in the Catalog Manager, select your original catalog from the list (default name is “My Catalog”) and click Open.
         The Catalog Manager
    If these steps do not address your Elements Organizer crashing or freezing issues, then you are dealing with a problem that doesn’t involve the Auto-Analyzer.
    What if Auto-Analyzer is having trouble in Elements Organizer but I still would like to scan some files?
    If you’ve had to disable Auto-Analysis because of some trouble with certain files, but you’d like Auto-Analyze other files, you can do so. Simply select the files you would like analyzed and go to Edit > Run Auto-Analyzer.  This will just scan the files you have selected.
    Why won’t Auto-Analysis work with my files?
    As previously mentioned, Auto-Analysis may have issues with the way your video files have been compressed. Additionally, there is a file size limitation to what can be analyzed.  The upper limit is about 4000 x 4000 pixels, or around 15.6 megapixels. While the Organizer will import much larger files and even generate thumbnails for them, the Auto-Analyzer will not read them. They will merely be skipped over. If you try to analyze a single file of such large size, you will be informed of this skipping due to potential errors.
         Media skipped warning message

    '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • FAQ: What font is used by the London Underground (London Transport)

    This summer, while on vacation in the UK, I spent a few hours in the London Transport Museum. Surprisingly enough, in their gift shop, two items for sale attracted my attention. One was a book and the other, a collection of fonts!
    Every so often, the question comes up on this forum and others as to exactly what font is used in the London Underground. The book in question,
    Johnston's Underground Type by Justin Howes definitively answers that question and provides quite a bit of background on the subject.
    To summarize, the basis of the font used today is
    Johnston Sans, dating back to 1916. Johnston Sans also had an upper case-only bold face. These two faces were used with various modifications until 1988 when the font was modernized with the release of
    New Johnston, a family of nine typefaces based upon Johnston Sans. The family includes light, light italic, medium, medium italic, medium condensed, bold, bold italic, bold condensed, and stencil weights / styles. New Johnston Medium most closely resembles the original Johnston Sans face in terms of weight and style.
    Neither the original Johnston Sans nor the current New Johnston are licensed by London Transport for any external use.
    However, at the London Transport Museum (and I believe on-line from the P22 Type Foundry), you can purchase a license and media for P22's rendition of Johnston Sans including three faces - P22 Underground, P22 Underground Bold (uppercase only), and P22 Underground Extras (symbols associated with London Transport over the years). Included on the CDROM are both Type 1 and TrueType versions of the typefaces in both Windows and Macintosh formats. The designs were officially licensed from London Transport. The EULA (End User License Agreement) carries some
    very strict restrictions with regards to embedding in PDF or any other file type as well as commercial use of any printed output formatted with these typefaces.
    A fairly close (and less restrictively-licensed alternative) to the P22 package or for Johnston Sans and New Johnston (neither of which are available for license) is ITC Johnston, available in Type 1 and TrueType versions in both Windows and Macintosh formats. Fifteen individual typefaces are available including old style figures and small caps, italic styles, as well as light, medium, and bold weights. Alas, they are not (yet) available in OpenType format.
    In any case, further information and background is available in
    Johnston's Underground Type by Justin Howes.
    - Dov

    RedHavoc wrote:
    I'd like to hear the rest of this. Were you there yourself?
    I was. I have to say as much as there is a lot of negativity towards Larry Jordan, I really respect him for not shying away from adversity and talking about the issues quite Frankly. I mean, his talk was laced with quite a lot of rhetoric ("it's not the end of the world", etc etc), but he didn't decline to answer any questions (including my own: "what were they thinking").
    RedHavoc wrote:
    Having spent the past three days on this forum, I think that list only covers about half of the gripes people have and the problems people are facing!
    These are just the things I remember off the top of my head. Sadly I didn't make any notes, in all honesty because I was expecting the whole thing to be a whitewash. Remind me of anything I've left out and I'll try to cover it.
    I'll try to transcribe the recording today as it was the only thing that's come close to an official word on the situation from Apple, though I have to say the recording is not particularly good :/

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