Fax no longer works in Leopard

I have used the fax on my PowerBook for years up through Tiger and it continues to work on my iMac with Tiger. But neither of two machines with Leopard will answer the phone anymore (except manually with "Answer Now").
I posted this previously, sorry if this is bad etiquette, but in my business I really need the fax and also from the replies I received previously, I decided I wasn't clear enough ...
- The ONLY change I have made is changing to Leopard.
- I do not dial in to the net.
- I have no external modems.
- I have not changed anything about the way I (now try to) receive faxes.
- I can manually answer on both machines and hear fax tones. It's the auto pick up that's not happening.
- The ONLY change I have made is changing to Leopard.
Does anyone know what the problem is?
Thank you very much in advance for any help.

I had the same problem and found this thread while looking for the answer. After some troubleshooting I looked at the system log and found the following errors messages:
Aug 14 21:38:23 silverbox com.apple.efax[73412]: /usr/bin/fax: line 537: cd: /var/spool/fax: No such file or directory
Aug 14 21:40:23 silverbox com.apple.efax[73462]: /usr/bin/fax: line 563: /var/log/fax/tty.modem.log: No such file or directory
I created these two directories:
/var/spool/fax
/var/log/fax
They are both owned by root, permissions 755. Now it automatically answers incoming faxes.
If you are still having problems, check your log for those error messages, or just try creating those directories. Hope that helps!

Similar Messages

  • HP OfficeJet 6500A fax no longer works after Mavericks update

    After updating to Mavericks and installing the HP software drivers, the fax component no longer works.  I installed the fax part of the update, and when I print to fax, instead of triggering the machine to dial a number like it did in Mountain Lion, the printer prints out garbage text.  There's no relevant support page on HP's website about this issue.  Anyone got their HP fax to work via print to fax from their Mac?

    Hello Peter,
    It sounds like you are not able to fax from your HP OfficeJet 6500A.  I recommend the following steps for the issue you described:
    Follow these steps until the issue is addressed:
    Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    Reset the printing system, then add the printer again.
    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    Contact the printer vendor or visit their website for further assistance.
    Additional Information
    Note: If your printer is wireless-capable, you should first add the printer to your network. Use the printer's control panel, or temporarily connect the printer to your Mac via USB.  For more details, see this article.
    You can find the full article here:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/TS3147
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How to update screensaver that no longer works with Leopard or Snow Leopard

    Hello. I have a favorite screen saver that would no longer work when I installed Leopard...and it also does not work with Snow Leopard either.
    Can anyone tell me if I might be able to fix it and make it Snow Leopard compatible? Could I possibly open it up in Xcode or some other program, and make the appropriate changes?
    I also have several iTunes plugins that quit working when Leopard was installed...and I'd like to do the same for them.
    Thanks!

    atrofix wrote:
    Hello. I have a favorite screen saver that would no longer work when I installed Leopard...and it also does not work with Snow Leopard either.
    Can anyone tell me if I might be able to fix it and make it Snow Leopard compatible?
    check with the vendor of that screensaver to see if there is a SL compatible version.
    Could I possibly open it up in Xcode or some other program, and make the appropriate changes?
    only if it's an open source screensaver with source code included. impossible otherwise.
    I also have several iTunes plugins that quit working when Leopard was installed...and I'd like to do the same for them.
    Thanks!

  • I wiped my computer, and now iTunes doesn't work. Does iTunes no longer work with Leopard, or did I do something wrong?

    I wiped the computer using the original OS disk so I could give it to my mom in July. iTunes worked when I did it. I just updated the system and tried logging onto iTunes for the first time since I wiped the memory. I can log on, but nothing appears on the home screen. It looks like I can download files from the internet and import them into iTunes, but I can't access the stuff I've purchased from Apple. Is the iTunes Store no longer compatible with Leopard? Do I have to purchase a newer OS to access my purchases? Or did I do something wrong?

    Hi, likely something else isn't updated, maaybe Safari?
    Is his he version you have, & Safari 5.0.3 or more?
    http://support.apple.com/kb/DL1575

  • Resetting PRAM no longer works using Leopard

    It seems that Leopard has changed the way to reset PRAM. Holding down the command-option-p-r keys no longer works on my iMac and PB. Anyone know the new way to reset PRAM in Leopard?
    Thx
    lenn

    Hi! A pram reset is at the hardware level before the OS starts to load so leopard isn't apt to have killed it. Are you using a keyboard other than an original? I just tried resetting mine on my G4 with leopard and it worked fine. Tom

  • VNC no longer working after Leopard install

    I have been running Vine Server on my machine for several months now without a hiccup, and I've really gotten used to being able to access my home machine from work. However, after upgrading to Leopard last weekend, my remote access no longer works. The Vine Server application appears to be running just fine, but when I try to access the VPN from work (using TightVNC - same as I've always done) it just hunts for a few minutes and then tells me it can't find the network.
    I haven't changed any settings on either the router or the Mac. Any idea what's going on here? How can I get my remote access back?

    Screen sharing is broken for me as well, trying to access a mac mini server (was snow leopard - is now Lion) from an iMac using the Lion server admin tools. It says "Connecting to "192.168.1.7"" but never connects.
    SSH connects though so perhaps you can wrestle control of the server using the terminal.
    I can't use the machine locally, the keyboard and mouse are unresponsive and there is no hdmi output to the Sony Bravia that its connected to.
    I'm pretty close to doing a full re-install but I need to track down some urls posted on one of the blogs that the server was running first.

  • Since installing Mt. lion our FAX no longer works

    We have a Canon Pixma MX860 All in One which has worked like a charm for printing, scanning and faxing until installing Mt. lion.  Now the outgoing FAX does not work.  We have two phone lines and one is a dedicated fax line with a distinctive ring sound.  When we now try to FAX, everything starts out fine.  There is a ring and then a fax noise, but it interrupts immediately thereafter before a connection is made.  We then get a printed report, Incomplete Transmission and a result of NG.

    As sig has mentioned, the fax component of the MX860 is totally independent of the Mac. Canon does not make a fax driver for the MX series for OS X, so the failure of the machine to send is a conincidence, not a result of upgrading to Mtn Lion.
    With regards to the fax issue, have you still been able to receive faxes?
    And for the sending of faxes, are you getting the same NG result to all destinations?

  • Automator workflow no longer working under Leopard

    Here's what I had - I use the Sonos music system which has a limit on total metadata. The longer the file path the more data was used. Therefore the folder system set up by iTunes (which I could not get rid of no matter what I tried) would end up using a lot of the data limit.
    I created an Automator task that did the following:
    1. Looked through my iTunes Music folder (on an external hard drive) for any folders.
    2. Took the contents of the folders and moved them to the iTunes Music folder.
    3. Searched through the iTunes Music folder for the now-empty subfolders
    4. Moved these empty subfolders to the trash.
    Using Leopard's Automator, I tried running my old workflow and got several error messages. Worse, it appears to have deleted my old workflow (can't find it anywhere) - whether or not Automator deleted it or I did accidentally, I no longer have it.
    Trying to replicate the old flow, I simply cannot put together instructions that work. I can't seem to empty the folders out, so that the folders in the trash are filled with the songs. Once I even accidentally moved the whole iTunes folder into the trash. I can't get the last "move to trash" command to work without an error message though it seems to actually work no matter that there's an error message.
    This shouldn't be too hard, but maybe I'm forgetting something simple. Anyone have any ideas?
    Thanks,
    Stu

    Adam,
    Numbers 3 should be free if you had it on your machine before (you were using Numbers 3 before, right?).  In App Store you might try clicking 'Account' under Quick Links and Reset all warnings for buying and downloading. And, if necessary, also contact Apple to get that charge reversed.
    I can't reproduce the script problem here. The fact that the Paste and Match Style is greyed seems to suggest that your copy of Numbers thinks there is nothing in the clipboard... Are you sure you don't have one of the many clipboard enhancement type applications on your machine?
    To test that you could try manually copying text into the clipboard (from say, TextEdit) and check to see if Numbers accepts a paste.
    Another thing to try: run the script from AppleScript Editor to see if you get the expected results from there.
    And also try this:  Open Terminal and at the ~ prompt type this command:
        date +%H:%M
    It should respond immediately with the time in 24-hour format.
    If you do get the time as expeced and you can't the the original script to work again,  then try the script below, which avoids the clipboard.
    SG
    tell application "Numbers"
              set t to front document's active sheet's first table whose selection range's class is range
              tell first cell of t's selection range
                        set value to do shell script "date +%H:%M"
              end tell
    end tell

  • Previous Automator task no longer working in Leopard

    Here's what I had - I use the Sonos music system which has a limit on total metadata. The longer the file path the more data was used. Therefore the folder system set up by iTunes (which I could not get rid of no matter what I tried) would end up using a lot of the data limit.
    I created an Automator task that did the following:
    1. Looked through my iTunes Music folder (on an external hard drive) for any folders.
    2. Took the contents of the folders and moved them to the iTunes Music folder.
    3. Searched through the iTunes Music folder for the now-empty subfolders
    4. Moved these empty subfolders to the trash.
    Using Leopard's Automator, I tried running my old workflow and got several error messages. Worse, it appears to have deleted my old workflow (can't find it anywhere) - whether or not Automator deleted it or I did accidentally, I no longer have it.
    Trying to replicate the old flow, I simply cannot put together instructions that work. I can't seem to empty the folders out, so that the folders in the trash are filled with the songs. Once I even accidentally moved the whole iTunes folder into the trash. I can't get the last "move to trash" command to work without an error message though it seems to actually work no matter that there's an error message.
    This shouldn't be too hard, but maybe I'm forgetting something simple. Anyone have any ideas?
    Thanks,
    Stu

    It sure does appear that somehow the parental controls are linked to the widget issue in some fashion. I have two different accounts for my children (each with parental controls), one for my wife (no parental controls), a guest account and of course my administrative account.
    After reading your replies I solved my problem (at least for now) by: 1) turning off the parental controls on my children's accounts; 2) logging into each existing account and; 3) logging back into the administrative account. When I finally got back into my own account, the widgets were all working again just like they did before. We'll see if this resolves the issue for the long-term (or at least until Apple can patch Leopard a little bit more).
    Hope this helps.
    Thanks

  • Keyboard command to shut down no longer works after Leopard & 10.5.1

    I recently upgraded to Leopard and 10.5.1 (all at once) and now the Ctrl-Opt-Cmd-Eject shortcut to shutdown doesn't work.
    Any ideas or maybe a preference setting somewhere?

    MacSavage wrote:
    I cannot create a new thread on this forum in Safari, however. It works in Firefox, but in Safari there is no button (link) to create a new thread.
    *Hi M'S', Welcome* to Apple's Users Help Users Forums.
    A bit of a puzzler there. The button to create a new thread is *not in Safari, it's on the forum page.* (Not the Categories page, a bunch of folders, a level too far back.)
    Good Luck, JP

  • HP Photosmart scan and fax no longer working

    Has anyone had their hp photosmart scan and fax stop working after installing lion os x? And, if so, what can be done to fix it? Thanks!

    Download and run the HP 2.8 update.
    27" i7 iMac 10.6.8 , Mac OS X (10.7.3), G4 450 MP 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)

  • Garageband no longer works, after Leopard install

    Anyone else have this problem? I installed Leopard. Of course, supposed to be THE up-to-date thing, now Garageband won't let me do a thing. It opens, but not before stating "possible conflict with 3rd party MIDI drivers" ...No idea. That error box will keep popping up, so that I cannot do a THING. I could care less for Midi, just want to record. Any help on what the deal is with Leopard and Garageband?

    I was annoyed by the same problems.
    But All you want is on the Mac OSX install disc 2.
    I think that you may choose the install option from DVD.
    Direct internet up-grade option didn't work.

  • Shared Canon MP390 no longer works with Leopard wirelessly

    Please Help. I previously had Tiger on my new Macbook and setup a Canon MP390 through Windows SMB. The Printer is connected to a XP machine and shared. Once I upgraded to Leopard, the printer is gone, and I cannot re-install it. I have connected it directly to test the Leopard drivers and the printer was detected and printed right away. I have called Apple Support. They had many suggestions, but none of them worked. If anyone has successfully setup a network printer in Leopard that is physically connected to a windows xp machine, Please Reply. Thanks.

    Fixed. Add the TCP/IP print server service on the windows XP machine. Set the service to start automatically. Share the Printer. Then go to IP Printing in Leopard Print Setup and put the desktop's IP address, Printer name, & driver. It worked right away.

  • IChat video no longer working after Leopard upgrade

    I always used to be able to video chat with everyone and then after my Leopard upgrade, no such luck... I looked through the user tips and here is what I have done.
    1) Have you done the Quicktime Streaming setting ?
    Yes, I have it set
    2) Are you running your Mac with the Firewall On ?
    Nope
    3) Did you upgrade from Panther ?
    Nope
    4) How are you connected to the internet ?
    Airport Extreme. Do I need to do set anything? We use it in 802.11n and nothing else.
    5) Do you have any iChat Add-Ons ?
    Nope
    7) Does it have anything to do with connecting to a PC ?
    See Here and here
    8) List your Connection speed
    6.7Mbps
    Any ideas??
    Thanks.

    Hi,
    2) Set the Firewall in Leopard to Allow Specific applications and service and add iChat to the list.
    With an Airport Extreme I expect you have been getting Error 7
    If the Modem is a Cable modem then nothing should be done to the Airport
    If the modem id SDSL and routes then the Airport should not Share An IP and also the ports in the modem need to be opened with UPnP or pointing at the IP the computer has after you stop it Sharing an IP.
    3:28 PM Sunday; December 9, 2007

  • DVD-r's that played w/panther no longer work with leopard

    Since installing loepard on my G5, dvd-r's wont mount, the machine ejects them after about ten seconds. I have found no updates to help thus far, and could use suggestions. thanks

    dwwave,
    I'm not aware of any OS X system setting or user preference that would distinguish between a commercial (pressed) CD and a burned (dye layer) CD-R. The is a physical difference in that the two types of discs reflect the CD laser LED light slightly differently; commercial pressed discs are in general more reflective. If there's a thin coating of grome or dust on the CD optics, especially the lens, that could account for reading commercial CDs but failing on burned CD-Rs. A pass or two (or three) with a CD lens cleaner kit may suffice to restore operations. If a lens cleaner doesn't help, then by all means contact an Apple Authorized Service Provider since the Mac is under warrenty. If the drive's LED power putput is failing, that would give the same symptoms and no amount of lens cleaning would help; replacement of the drive would then be called for.

Maybe you are looking for