FCPX becoming unresponsive while editing audio...

Hello to all,
I have been facing this problem after the recent FCPX upgrade to 10.0.6.  This has happened to me twice, once yesterday and once today.On both these occasions I happened to be editing the audio on my timeline. The beachball appears and refuses to diappear despite my giving it many glaring stares. The keyboard and mouse lose their functions and I the only way I can get back to editing is doing this: cutting off the power supply from the wall outlet [cannot shut off the power by pressing upon the power button at the back of the Mac].
Is anyone experiencing this unruly behavior? After yesterday's incident, I had unchecked background rendering guessing it could be the culprit. Today, I had the background render on while this incident took place.
Would like to know how I should deal with this type of situation. I know that shutting off the power supply from the wall outlet is bad, but because of not knowing how else to deal with this situation, I had acted so.
Can anyone please guide me as to how to deal with this situation [getting out of the grip of the spinning beachball]?

Thanks Tom. Shall try whether this will work, God forbid, if the FCPX misbehaves yet again.

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