FedEx Home Delivery issues

All FedEx Home Delivery drivers are contractors and get paid by the delivery attempt, has anyone had issues with the delivery drivers making a bump and run by leaving a call tag on your door without knocking or ringing the doorbell?
This has happened numerous times to me and I think they are milking the system at the consumer's expense.
Is there any way to assure that I will not get any deliveries from FedEx Home Delivery when ordering through Apple?
After doing some research online, I noticed a disturbing trend that this is a normal occurance.

This would not seem to have anything to do with the iTunes Store which has no shippable products of any kind. I presume you're referring to the Apple Store.
Most carriers are supposed to get signatures for any delivery. If your local FedEx office is not doing so, I'd suggest you call them and discuss the issue with their local management. There is no way you can choose a particular carrier for an order, though if you have an Apple Store in your area, you may be able to place your order for in-store pickup.
If you have further questions about ordering from the Apple Store, I'd suggest you call them directly. =
Regards.

Similar Messages

Confirmed Pre-order (home delivery) + Apple store reservation

I am eligible for upgrade & was lucky enough to get both a confirmed Pre-order w/ home delivery & a confirmed reservation at the local Apple store - my question is, Can I get them both at the $299 price OR will the instore reservation @ Apple see that I have already paid the discounted price for my home delivery?
I originally did this becuase of all the issues, i wasn't 100% sure that things had went through smoothly (mostly becuase they went TOO smooth - I was done w/ both processes in under 5 minutes).
If I could get a 2nd phone at discounted price, I'd likely sell it. If I can't, does anyone know if I can give my reserved phone @ the store to someone else? Do I have to wait in line & get the phone only to hand it off to someone else for activation OR could I just send someone else w/ my e-mail confirmation of the reservation?

It all depends on if they check the ATT system again or not. I ordered for Apple delivery, but ATT knows that. I'm assuming when you go in the store, they check your ATT account once more, since they ask for your information to confirm what price you qualify for.
I suppose you can try it and see, but I wouldn't count on it.

My wife's new iphone4 (a replacement for a 5 month-old iphone 4 with home button issues) is not recognized by itunes. Every other ios device in the house using that computer and Apple ID is. Any suggestions?

My wife's brand new iphone4 (which was a replacement for a 4month-old iphone4 with home button issues) is not recognized by itunes. Every other ios device on the computer/Apple ID in question is recognized and syncs perfectly. Any suggestions?

If the new phone has already been setup, make sure the phone and iTunes are both set to the same account.
You might also have to authorize this computer for the new device under the store menu.

More Home Share Issues

Been browsing all the home share issues here but not seeing this symptom. I have 4 comps on the same wired network. Upgraded all to the newest itunes and activated home share with the same account on all...sharing options all checked and turned on.
This issue is on one of the 4 comps. I can see the other 3 home share libraries, but when I click on one it says "loading xxx library" but then after a few seconds the window goes back to the music library on that computer...it never shows the other libraries on any of the other home share comps. I can access the folders on those machines directly over the network...even can play the songs on them using Tunes as the music player. But I can not get those libraries to show up from the home share function.
Any ideas out there ?. I don't even know what to tinker with at this point.

Same issue for me. 3 pc's running iTunes 9.0.1, two on Vista and one on XP. My daughter's PC (running Vista) can see the other libraries on the Home Share but clicking on it only briefly shows my Library and then the focus returns to her Library. Additionally she can no longer connect to the iTunes store as the progress bar simply stalls at around 50% when clicking on the iTunes store icon.
No internet issues from her laptop - she's able to do everything (and see our network) as she always has been.

User exit -Item Category Determination for a Home Delivery Shipping Condn

Hi All
1.     A Standard Order is created in ECC and if the shipping condition is HOME DELIVERY the default site that gets determined will be a HUB and if it is an UPS shipping condition the default site that gets determined is the PDC
2.     The default Item category determined for the delivery relevant items (Box1 and Box2) will be ZSNP which is fine if the Shipping condition is UPS and the site is PDC.
3.     However if the Shipping condition is HOME DELIVERY and the site is a HUB then the ZSNP Item Category has to be flipped to ZTBB which then will determine the correct Schedule line category ZB and triggers the IPO process. This in turn auto creates a purchase requisition on the PDC when the Sales Order is saved
plz help
thnx
rohit

Hi Lawrence Tam,
         If you are going to create a new item category usage to determine an item category, you need to add a new line in transaction VOV4 for the new combination of sales document type + Item Cat. group + usage + high leve item cat. to determine the item category.
Thanks in advance,
Mariano.

Survey: TV Shipping vs. Home Delivery

Shipping = via UPS or other carrier
Home Delivery = via Best Buy delivery from a warehouse truck on a scheduled date
What's your preference - shipping or home delivery - for large television purchases? If shipping is preferred, what's the maximum size TV you would select for shipping versus home delivery?
Elizabeth|Social Media Supervisor|Best Buy® Corporate
Private Message

Delivery.
And as rwillen said I never take custody of the TV until I can remove top half of packaging, check for cracks and plug in for a few seconds to Make sure it powers up with no extremely major screen defects. This takes less then 5 minutes as long as you have the extension chord ready.
Delivery people once told me that I couldn't do that before and to just "sign here". I told them that unless I did then they might as well just load the TV back up on the truck as I will refuse delivery. They changed their tune fast. I don't expect them to wait 20 minutes while I check every minuscule detail, but less then 5 minutes is more than reasonable. Oh and I do tip if I see them properly taking care of the TV when unloading from the truck and for the patience of waiting 5 minutes for me to check.

Apple TV Home Sharing Issue (SOLVED for me)

I had been having problems with Home Sharing while other functions (Netflix etc) worked fine. My setup is wireless using Time Capsule. My network was "open" (password not needed). I had tried everything from recycling my DSL modem and Time Capsule and turning Home Sharing off and on (on my computer and the Apple TV) without success.
My Time Capsule has the ability to connect at 5GHz or 2.4GHz. Additionally, my networks may or may not be password protected. I finally changed to a network that required a password and my Home Shareing issue ended. Since that network change everything works fine.

I was going crazy trying to play music from my Itunes library and watch slideshows of my photos as, once started, the application would quit within a minute of starting. I called Apple Support and tried everything they sughgested - restart, restore etc. Finally, I turned my router off and let it reset. When I turned it back on. everything worked. I could have saved a lot of aggravation had I been instructed to do so originally.

Ipad 3rd generation, iOS 8, home button issue, with fix

I have seen a lot of iOS 8 home button issues on phones but not much on the iPad. But I started having problems right away. Clicking would not get be back to the home screen. Clicking did not get me out of program. It was all intermittent too.
I found a good you tube video about ipad home button issues. First I tried recalibrating the home button. You hold the power switch down till you get the slider to turn off the iPad. then let go and hold down the home button till the screen changes. that seemed to fix most of the problems for a couple hours. But then it came back.
Next tried putting a drop of isopropyl Alcohol on my finger tip and pushed down and up on the outside edge of the home button, all around the circumference. Then did the cal again. That seems to have worked permanently.
iOS 8 is still slow but I guess everyone has that on anything older than a year.

Christopher Doryan wrote:
Hi Hexonxonx, thanks for trying to help, but next time please read the entire discussion, in oder to better comprehend what is being asked. The reason being is that your answer added nothing to what had already been mentioned.
Like I said, I was aware it was possible to access the apps through the finder, but the question revolved around how to recover the quick launch app icons for certain vanished apps.
Wow, kind of a snotty response to someone who was taking their own time to offer help. Whether you thought it was helpful or not, didn't deserve such an unkind retort. Maybe when you realize we all just users here trying to help others like you, who have issues and we don't get anything in return for the countless hours some people here spend offering that assistance, you'll maybe be a little less quick to be critical.
Just sayin.......
Oh and Meg offered the right answer. Put your Apps in Folders, which will create extra space for the apps which have disappeared.

Potential Solution: Home Sharing issues with iTunes 10.6

TL;DR: On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
Folks,
Wanted to share my experience with Home Sharing issues after upgrading to iTunes 10.6. These forums a rampant with reports of the issue, so I'll defer to the search field above if you don't know what I am talking about. In short: iTunes 10.6 seems to have busted Home Sharing.
For those who do, here's what I found:
For some reason, is saw a very large number of established sessions from my Apple TV (ATV) into port 3689 on my Mac. This is the port that ATV uses to query iTunes to see what's available via Home Sharing (e.g.: what movies, songs, pictures, etc are available for display on the ATV).
A sniffer cap and some observation of the power indicator on the ATV indicated that while it was sleeping, the ATV was querying iTunes. It would power on for a sec (wake on LAN, maybe?), issue some queries, then sleep.
When this happened, the TCP sessions created were never town down. As such, I would eventually see 200+ established sessions on port 3689. I don't know exactly how many it took to make this happen, but when I saw this, iTunes stopped accepting new connections.
Of course, bouncing iTunes would remedy the issue for a while, but it would return.
On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
I would be interested to hear if it works for others.
Happy viewing,
Chris

Thanks for posting this.
I've been searching for an option of how to approach this problem.
I picked up the new AppleTV when it was released, but it has made iTunes fairly useless from a Home Sharing standpoint.
I also observed the massive number of TCP connections being opened against iTunes, but never closed.
As expected, I could manually kill a few of these connections, and then could connect again, even without closing iTunes.
I performed most of my testing with Windows 7, but while troubleshooting I had the same issue with iTunes on an old Mac Mini I had sitting around.
I will try your solution, which makes a lot of sense, but it would be nice if Apple fixed the real problem.
Thanks again.

Post delivery Issue

hi,
post delivery Issue and delivery means can u explain?

Hi,
Delivery is the one which is created when a sales order is geneated. Delivery indicates that the mentioned quantity in the sales order item will be delivered.
post goods issue (PGI) - When a delivery is created. Then post goods issue is done. This is done to indicate Finance that delivery has been made hence payment has be collected from the customer
Reward points if useful,
Regards,
Niyaz

POD And Tracking status update (e.g from FEDEX) onto delivery

Dear ABAPers,
Here's the problem:
A third party carrier like FEDEX sends in constant updates about our shipment referencing our delivery number via EDI214. I have to find a way to update this information ( Tracking Status, Tracking Text, etc) onto the delivery using an IDOC(delvry03). The information will be on GOTO->HEADER->PARCEL TRACKING on the delivery.
Has anyone done this before, please let me know.
Thanks in advance

Hey Suresh,
Did you find a solution to this issue that you had....I am trying to acheive a similar result. Please let me know.
Thanks,
Ravi

Delivery issue - damaged appliance, rubbish, incorrect installation ...

Today I received a delivery of a samsung washer and dryer, well I was supposed to. The dryer arrived with a cracked door and so was not delivered.The washing machine was installed but once we removed the protective tape tonight there is a dent/scratch on the front corner of that one as well.The shipping bolts were removed but the bolt hold covers not installed, corner cover pieces from the pedestal were also not installed. These are a quick fix but show a lack of care in the installation.There were small peices of packing foam and plastic left in the street behind where the truck was packed.The delivery arrived 40 minutes before the scheduled window, not a big issue as I was just arriving home to be ready but the deliveriers were sitting outside waiting.... And now the next delivery date offered for the dryer is either next tuesday (about a week away) or if a saturday is needed then not until the saturday following that which leaves us without the use of the appliances for 1 1/2 weeks.... With these sort of issues I would think an effort would be made to accomodate the best time for the customer to fix them which would be this weekend to avoid extra time off work?

Hello austaz,
I was without a washer and dryer for a little over a month sometime last year, and I certainly didn’t enjoy having to lug my laundry baskets from my apartment building to the local laundromat. Not only can costs quickly add up, it’s awfully bothersome and inconvenient, so it’s regrettable to hear of struggles you’ve run into when attempting to have your new washer and dryer delivered to your home.
Please know we want to be scheduling a delivery date with our customer’s schedule in mind; however, we aren’t always able to accommodate all scheduling requests. Upon review of your delivery date using the email address you supplied when registering for the forum, I see that we currently have you scheduled for Saturday, August 15th. While it seems we may have sooner dates available in your area, the 15th is the earliest weekend date possible. I truly apologize for any inconvenience this delay may cause, especially as I realize this leaves you and your family without a dryer for quite some time.
Having said this, if you wish to reschedule your delivery for any reason, please feel free to call us at 1-800-GeekSquad or visit your local store to receive assistance in the moment. Alternatively, you may of course reach out to me directly so that I may assist in facilitating the reschedule. With that said, please keep in mind that the Geek Squad phone agents may be reached much later than I can be, but I will do my best to assist you as soon as possible.
Respectfully,

BestBuy Washing Maching LG Delivery Issue

I ordered my LG washer/dryer set with Bestbuy on 11/29/09 and they scheduled a delivery for 12/6/2009. The delivery driver came and setup the dryer only, but the washer was damaged out of the box. They told me they cannot install it and took it back. I got a call from BestBuy they the new one will be delivered on 12/10/2009. The delivery driver called on 12/10/2009 that he cannot find my home and I have to meet him, where he can follow me back. I did that and he installed the washer, but as soon as he turned it on, the power button fell inside and we couldnt even turn it on. He took it back. I got a call from BestBuy that they will deliver it the 3rd time on 12/14/09 between 1-3:00. I got a call at 2:00 PM on the delivery day, that they will not be able to deliver it because they havent received the washing machine from their warehouse in Dallas. Now they are saying that they are delivering it on 12/15/09, which is tomorrow for the 4th time.
I just wanted to see, if anyone is having similar issues with BestBuy delivery or LG washers?

Its not always Best Buy's fault that the product comes damaged. The product, in this case a washer, is manufactured overseas and shipped to an LG warehouse. Then its shipped to a Best Buy warehouse. In some cases, its shipped to the stores, which then do the delivery. So there are a lot of non-Best Buy stops along the way where things can get damaged.
Its not a frequent issue; my store is a Self Delivery store, meaning all the product gets that extra step of being shipped here before we deliver. Based on the amount of LG product I sell and deliver, the amount I hear about being damaged (which is 100% of the ones that are damaged) is incredibly minimal. Anything can happen, I will tell everyone that, since we aren't going to open your box and inspect it before delivery because most customers dont want something out of the box before it gets to their house. But, on a whole, LG does a very good job of protecting their product, and Best Buy does what it can to make sure we don't damage product.
I work for Best Buy, but I am not Best Buy. I post off of my personal knowledge and opinions, which may not always be correct.
- Best Buy Appliance Specialist, Melbourne, FL -

Delivery issues in 5c

I preordered a 5c with a promised delivery of 9/20. No word on shipping as of 9/18. Anyone have the same issue??

Turned, I managed to get home just in time

Washer / Dryer Order & Delivery Issues

On 2/23/2014 I went to the Beaufort SC Best Buy store and purchesed a stack LG Washer & Dryer set (model WM3470HWA/DLEX3470W). The Transaction Number is: {removed per forum guidelines}. Upon returning home, I realized I should have measured the space first and after measuring realized the fit would be doable but very tight and went back to the store for an exchange. I exchanged the two units for an LG Compact Washer / Dryer Combo (model WM3455HW). This transaction number is:{removed per forum guidelines} The following morning after purchasing the W/D Combo, I received an email from Best Buy stating the unit was on backorder and I could return/exchange it. At this point I called the 800 number and discussed with a representative. The representative said while I had received a refund, the original order was never cancelled in the system. He said for inventory reasons, I should return back to the store. At the store, they discovered the accociate who had done my return/exchange had created a 3rd order. Order number: {removed per forum guidelines}. By creating the 3rd order, the associate trying to untangle the mess had to get assistance by calling a Help Desk. I was informed at this time, that I could receive a gift card or credit back to my Best Buy card but would have to wait 48-72 hours for the refund to be processed. Due to the delay, I had to wait before ordering a replacement. After 24-hours, I called the Best Buy Credit Card 800 number and learned the store had given incorrect information and that they could have processed a credit on the spot had the sales agent taken the time to call the credit office. I then went to a different store on 03/07/2014 and placed order {removed per forum guidelines} for LG Washer $ Dryer (model WM3250HVA/DLEX3250V). The reason for the model change was due to a sale that had ended which I completely understood. I was told that the washer was in stock but dryer would have to be ordered and my delivery date would be on 03/15/2014. The sales agent who was very nice and very helpful explained that I would be contacted prior to delivery by the store to schedule an appointment. On 3/13/2014, I contacted the Blufton SC store and asked to speak with someone who could schedule delivery. I was informed that calls are placed 24 hours in advance and it was recommened I call back on 3/14/2014. At about 2:30pm on 3/14/2014, the store had not contacted me so I called them and was told the delivery drivers schedule their own appointments and would be calling after 5:00pm. At 6:30pm, I called the store again and was told that the deliver drivers might not have retured to the store and would be calling to schedule an appointment before the store closed. At this point, I chose to go to the store. I arrived just prior to closing and at 8:50pm walked up to the Customer Service register and requested a refund. I explained that promised calls had not been made. One of the cashiers stated that if I was calling the local store that I was using the wrong contact information and should have been calling Geek Squad. In my opinion, the store had 4 missed opportunities to provide this important bit of informaiton and did nothing. I insisted on a full refund. At this point another representative came out from an office and explained that the delivery team returned to the store late and went home with the intention of scheduling delivery's on 3/15/2014. I explained that this is not what I was told at time of purchase and it is unreasonable for the store to expect a customer to wait for a phone call. Same day scheduling is NOT acceptable and very poor customer service. Store misinformation, tired workers and scheduling is the responsibility of the chain and manager who is staffing the store, this should never me made a customer problem. What Best Buy does between the time I sign the credit card receipt and they arrive at my door is not my issue, it's Best Buy's issue and responsiblity. As a consumer I want to pay my bill and receive what I paid for without hastle or issue. If Best Buy can not be responive and take phone calls and provide accurate informaiton, I will do business elsewhere. I will be contacting Best Buy Credit and closing my account. I'm done.

Hello Brian29935,
Thank you for being a My Best Buy member, and thank you for visiting our forum. I am very sorry to hear of the experience you had with your washer and dryer purchase. After reading through your experience I can understand your frustration. If I had to make multiple purchases and reschedule deliveries I too would be upset at not learning when my final delivery would even take place.
Scheduling for deliveries should be completed the day before the delivery, and customers should expect a call the evening before the work is completed to provide you with a 2 hour time window when the service is to be completed. I am very sorry this was not completed for you.
I see that you also called in and spoke with a member of our phone support team last night who also documented your concerns. I am glad you were able to have your voice heard in that area as well. I understand this purchase was cancelled, but if you should ever have any other questions or concerns please know we'd be happy to assist you here.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

FedEx Home Delivery issues

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