FF4 final release: Click the Firefox menu, then choose "Start Private Browsing." Once in private mode, click the Firefox menu again and instead of displaying "Stop Private Browsing" it still displays "Start Private Browsing."

I think this is a regression as I'm pretty sure it was correct in previous beta versions.

Seems to be working fine here.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Create a new profile exclusively for the Firefox 4 version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

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I am on windows 7 and I upgraded to 10.0.2 and now it will not open. I have removed firefox completely and uploaded it again and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version and once again nothing.

I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?

I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation.

Hi - I cannot upload my emails through the mail icon. The first time I tried it only loaded very old emails, I then tried the whole process again and it has not imported a single email. I use hotmail, and have had no problems with my iPhone or iPad.

Hi - I cannot upload my emails through the mail icon. The first time I tried it only loaded very old emails, I then tried the whole process again and it has not imported a single email. I use hotmail, and have had no problems with my iPhone or iPad. So the only way I can check my emails on my mac is to go through the internet. Can anyone help?

Hello, do you mean Download?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.

Iphone 4s touchscreen stops responding after a minute or so, I then have to wait at least a minute before the touchscreen works again but soon after it stops responding. I have tried hard reset, turning it off over night, etc

Iphone 4s touchscreen stops responding after a minute or so, I then have to wait at least a minute before the touchscreen works again but soon after it stops responding. I have tried hard reset, turning it off over night, etc

Hello,
I had that problem as well and the apple support suggested to turn off the LTE-mode to have a running system and try to exchange the micro-sim by my provider.
THAT was not an option!
BUT it seems to solve my problem in the following way after trying a lot of possibilties:
In the menue properties/help (don't know the exact english word, because I run my phone in german)
I switched on the nice feature 'flash LED' by incomming calls, msgs, and push infos.
Today the flash feature was responding to different push notes very slowly.
By switching this feature off the LTE-mode-tochscreen-not-responding-problem disappeared.
We tried this on a other iphone, not having the metioned problem, and switched the LED-flash:
the problem appeared. Switching the LED-flash off: problem disappeared!
It seems to be a bug that the LED will hint Calls and MSGs in combination with the LTE mode!
treated my phone very hard today to double check, but its still ok.
@Apple:
Please fix that issue in the next update.
Hope, this helps you guys as well.

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode.

I restored my ipod, but when the process finishes, apears a message saying ihave to restore again, then i restore, and the message appears again, and again.

I restored my ipod, but when the process finishes, apears a message saying ihave to restore again, then i restore, and the message appears again, and again.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT3964 Finally got to the reset SMC step and this worked. Powered the Mac Book Pro A1150 on the following morning and again grey screen and this time the SMC reset refuses to work!

After following the Apple knowledge base support notes on resetting the SMC I finally got to the reset SMC step and this worked. Powered the Mac Book Pro A1150 back up on the following morning and again grey screen and this time the SMC reset refuses to work!
The battery still as before indicates not charging and no lights on the battery pack confirm this along with the system profiler which suggests the battery should be replaced. The charger itself actually works ok.
Any further advice would be useful.

Replace the battery.
AHT http://support.apple.com/kb/HT1509
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

My wifi usually automatically hooks up my other home's wifi, but i went away for a while and it hasnt connected so i tried to put the password in again, and it said it was connected but then it just lets it go. And it is refusing to work.

My wifi usually automatically hooks up my other home's wifi, but i went away for a while and it hasnt connected so i tried to put the password in again, and it said it was connected but then it just lets it go. And it is refusing to work.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

My macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?

my macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?

If you haven't already done so, try this simple step first.

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck.

HT1645 I did step 2 but my computer isn't giving me the pop-up in step 3 so i can't push an OK button. I waited 15+ hours for it to burn and it sent me to this page. I have tried to change the encoding settings again, and it adjusts the capacity but no

I did step 2 in the "iDVD: Setting Encoding preferences" but my computer isn't giving me the pop-up in step 3 so i can't push an OK button in regards to the message. I waited 15+ hours for it to burn and it sent me to this page. I have tried to change the encoding settings again, and it adjusts the capacity but no message pop-up appears.

You can undo your permission changes. Probably the most relevant one is cookies. Try one or both of these methods:
(1) Page Info > Permissions tab
While viewing a page on the site:
* right-click and choose View Page Info > Permissions
* Alt+t (open the classic Tools menu) > Page Info > Permissions
(2) about:permissions
In a new tab, type or paste '''about:permissions''' and press Enter. Allow a few moments for the list on the left to populate, as this information needs to be extracted from a database.
Then type or paste ''rcn''' in the search box above the list to filter it to the most relevant domains. When you highlight a domain, you can adjust its permissions in the right pane.
Any luck?

I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?

Help
I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files. do not migrate adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My iPhone 4s hasn't given me the option to Download and Install iOS 8.1.2. I still have iOS 7.1.2. How can I get the new version

My iPhone 4s hasn't given me the option to Download and Install iOS 8.1.2. I still have iOS 7.1.2. How can I get the new version

Try updating it on your computer. If you get a message that your iPhone is up to date then you actually have an iPhone 4, not a 4s.
Settings > General > About > Model number. What does it show?

FF4 final release: Click the Firefox menu, then choose "Start Private Browsing." Once in private mode, click the Firefox menu again and instead of displaying "Stop Private Browsing" it still displays "Start Private Browsing."

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