Filter Data with Merged and non merged columns in one

Hi there,
I have an excel spreadsheet that has got merged and non merged columns. What I want to be able to do is, filter a row that has got merged column and non merged columns. But when I filter it only takes the first line, rather than the merged and non merged
columns.
With this data I have one merged column which spans 6 rows, and then in the same row I have 6 rows with different points in, and what I want to do is filter my list, but be able to see the merged coloum aswell as the 6 points.
Any ideas are much appriciated.
Cheers
SAN

You cannot filter across a row - so I have assumed that what you mean is that some cells in columns are merged to serve as the headers, and the data is in the came columns but in the row(s) below the header. If this is incorrect, ignore this post.
For this example, I have assumed E to J are the column of data and merged cells, column K is free, and the first merged header is in row 1:
In K1, enter
=E1
in K2, enter
=IF(COUNTA(E2:J2)=1,E2,K1)
and copy down. Then filter based on column K, and it will show the headers and the data for the selected header value.
HTH, Bernie

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    We believe that our agent inbox configurations are correct, because it is working fine for NON-ERMS emails.
    There is some trick to make the generated ERMS workitens be shown in the IC Web Client Inbox?
    Thanks in advance!!!

    Hi Julio,
    You will NOT be able to get the workitems created by the standard ERMS wokflow (WS00200001) into your inbox, because SAP's assumption is that ERMS precisely replaces manual inbox assignment work by some automation (Response Management).
    Even if you add the ERMS task 207914 in transaction CRMC_IC_AUICOMM, this configuration will be made inactive by the workitem search-engine. You can observe this in method CL_CRM_IC_AUI_WI->IF_GENIL_SO_HANDLER~GET_LIST, around line 210:
    read table lt_wflows with key object = co_erms_email_task into ls_wflows.
      if ls_wflows is not initial.
        delete table lt_wflows with table key object = co_erms_email_task.
      endif.
    If you still want to see ERMS WIs in your inbox, make a copy of WF WS00200001; in copy, replace task 207914 with your own one, that you add in trx CRMC_IC_AUICOMM. Deactivate triggering event of WF WS00200001; activate triggering event of your own one. No changes in SO28 necessary.
    But you may then think about what should happen when one wants to postprocess an ERMS WI displayed in inbox; because some ERMS processing may already have taken place: incoming e-mail may already have been linked automatically to an existing service ticket. You should then support easy navigation to that ticket, and forbid e-mail is linked again manually.
    Hope this makes topic clearer
    Kind regards
    Walter

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