Finding product code for Creative Cloud subscription

I purchased a Creative Cloud 1-year subscription as a student. I sent in proof of my student status but now they are asking for my product code. How do I find that? Thanks in advance.

Thank you for your answer, May I know how long does it take to get my Redemption code after payment of purchased ?
I have insert the screenshot for the prove of purchased for ref.
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[This is an open forum, not Adobe support, please do not post personal information]

Similar Messages

  • Unable to find redemption code for creative cloud

    I was running trial for illustrator and photoshop then decided to join adobe cloud membership.
    However, my softwares will asked for serial number even after i signed in
    I realised my problem was that I didn't activate my membership through redemption code.
    However, I just cannot find redemption code anywhere. It's not in my confirmation email or in recipe.
    I cannot find any support of guide anywhere in adobe website.
    I am very very disappointed at how difficult it is to use adobe creative cloud.
    I'm thinking of cancelling my order and downloading crack files now
    any help?

    Have you contacted Adobe Customer Service?
    This is a user -to-user forum, and this type of thing is much better handled by the people you actually bought the program from.

  • Am i the only one who when trying to enter the code for creative cloud activation ?

    I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work.  I have used the chat live and spent about 3 hours already going nowhere.  I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

    I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off.  A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
    John McDonough
    Date: Wed, 1 Aug 2012 18:33:58 -0600
    From: [email protected]
    To: [email protected]
    Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
        Re: Am i the only one who when trying to enter the code for creative cloud activation ?
        created by David__B in Adobe Creative Cloud - View the full discussion
    Hey John,
    Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
    Might test entering it both ways if you have any suspect characters?
    -Dave
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  • How do I generate redemption code for creative cloud?

    how do I generate redemption code for creative cloud?

    On October 27th 2014, you have purchased two CC (one complete &one photography) under the same Adobe ID. That is the reason you are being asked for a code because under one Adobe ID only one CC can be activated(twice).
    Please contact Adobe Support or you can inbox me privately the CC order number  that you would like to cancel.
    You can also check if the host file has Adobe entry or not as if Adobe entries are there then also CC can ask for serial number. You can check the host by the followinh method.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
      Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
      Please refer to Creative Cloud applications ask for serial number
    Hope it helps you.
    Regards
    Rajshree
    Cannot license Illustrator CC after buying subscription

  • Your system cannot process payment for Creative Cloud subscription

    Greetings,
    your system cannot process my payment for Creative Cloud subscription.
    I'm using Citibank VISA card with 3D-Secure technology. Your system just responds - couldn't process payment...

    I've tried 4 of my credit cards. It doesn't work.

  • How could I redeem  a conversion code for Creative cloud?

    I bought Creative Cloud but I don't know how to unlock the Applications, please help me to unlock them.

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Cancel fee for Creative Cloud Subscription

    I want to purchase the Creative Cloud subscription for my current iMac but have plans to purchase a new computer in about 7-8 months. What would the fee be for canceling my subscription and going Creative Cloud on my next computer?

    You can use the one annual subscriptioin on two computers.
    From the Adobe Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html:
    On how many computers can I install the software I download from Creative Cloud?
    You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

  • Are the activation servers still down for creative cloud subscription purchases?

    Would like to know why I still can not open After Effects CC, asks for serial number even though I purchased membership.

    Hi   es137,
    Welcome to the Adobe Forums,
    Refer to the steps in
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://forums.adobe.com/message/6181741
    Hope it helps you.
    Regards,
    Rajshree

  • Can't find product code for my Lenovo Y40 Laptop?

    I can't find the requested Product Code on my Lenove Y40 Laptop.  I have the serial number.  I want to register the computer.

    Take a look at this page.
    Hoov
    Microsoft MVP - Consumer Security
    SpywareHammer.com

  • Creative Cloud subscription invoicing per email

    Is it possible to get invoices for Creative Cloud subscription periodically per email with pdf attached?

    Hi Jason,
    Unfornutaely, there is no such option to get the invoices in your e-mail. You can print the invoices under My Orders after logging onto www.adobe.com if you have an individual creative cloud membership
    Ankit Khurana

  • Problem changing credit card information on profile for Creative Cloud

    I was trying to update credit card on my account profile page for creative cloud subscription, on the Adobe.com site, but when I tried to change the credit card number on the web site, I got this error message:
    I then called customer service on 10/31/13, about the problem. I gave the representative my new card number over the phone to be updated on my account. He said that it would reflect on my profile within an hour or two. IT HAS NOT. The old number is still on my account.
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    Update on my previous post - I was in chrome browser when the error message came up. Switched over to Safari, and it now has worked.

  • Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7

    So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
    Photoshop 13.1 for Creative Cloud
    Installation failed. Error Code: U44M1P7
    Please Help, somebody!
    Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
    Very frustrated, here!  I have no updates on either computer, now!

    Hi Jules,
    Sorry to hear about your difficulties.
    My recommendation would be
    - Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
    - Create a new user with Admin rights, log out of your current account and into the newly created one
    10.7 http://support.apple.com/kb/PH4600
    10.8 http://support.apple.com/kb/PH11468
    - Reinstall Photoshop CS6 via Adobe Application Manager
    - Try to update to 13.1 using Help > Updates in Photoshop CS6
    -Dave

  • Where do I find the Creative Cloud Subscription Serial Number?

    I'm trying to add my subscription to my products and services and need the serial number for Creative Cloud? Within my Adobe products subscriptions and services there is no Adobe Creative Cloud subscription listed? In order to register this subscription I am required to enter a serial number for it to register? I do not understand why this subscription isn't automatically added to my accounts products and I'll be damned if I can find its serial number? Good Grief lets complicate matters, RIGHT? As simple as this wshould be, does anybody know where to locate it, please?

    Get in touch with support. CCM is automatically added on your account. If it isn't, then something went wrong.
    Mylenium

  • Acrobat X Pro Creative Cloud Subscription Asking for Serial Number

    I have a monthly paid acrobat x pro creative cloud subscription, but it keeps asking me to license my software and input a serial number. The trial period is done, so I cannot use this software that I am paying for.

    Hi Laura ,
    Please refer to the following link to find your serial number .
    https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    You can log in to Adobe.com with your credentials and you will be able to see the serial number of that particular products under My Products section.
    Regards
    Sukrit Dhingra

  • Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac

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    Can I get Document Cloud services if I’m an active Creative Cloud Member?
    Yes. Many Creative Cloud plans include Acrobat Pro DC with Document Cloud services. Explore Creative Cloud plans.
    However, if I follow the link to Creative Cloud plans, there is nothing to tell me whether Acrobat Proc DC is included in any of the plans. My plan is a yearly individual at $49.99/month.

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