Are the activation servers still down for creative cloud subscription purchases?

Would like to know why I still can not open After Effects CC, asks for serial number even though I purchased membership.

Hi   es137,
Welcome to the Adobe Forums,
Refer to the steps in
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://forums.adobe.com/message/6181741
Hope it helps you.
Regards,
Rajshree

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