Fingerprin​t reader not working after resuming from sleep

Question

I kind of mentioned this problem in a previous post and was directed here http://www-307.ibm.com/pc/support/site.wss/documen​t.do?sitestyle=lenovo&lndocid=MIGR-67245 which is a patch that could possibly fix it.This patch didn't work. What is happening is when my laptop comes back from sleep either the fingerprint reader is unresponsive, it says "waiting..." at the top of the screen instead of the normal scan message and is unresponsive, or in some cases when I click other credentials it shows a third account (first is my account, second is the reader account,and the third is a stop sign thing that says the fingerprint reader isn't attached). When I sign in with my normal password and try to go to the fingerprint software it pops up a little window that is labeled Lenovo Fingerprint 2.0 and the message is "Pleae wait...".
Other then returning from sleep the fingerprint reader has been working fine. Any suggestions are greatly appreciated, thanks.
Edited to add patch link.
Message Edited by Skurvy_Pirate on 09-22-2008 07:40 PM
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Answer 1

Well I got it working again but I'm not exactly sure how. I will go over what I went through so you guys can get an idea and possibly fix it. To start off I talked to MS support and I worked with them for a really long time. They tried intstalling different drivers (other then AuthenTec) and anytime we did that it would say "Fingerprint reader not available" at the login. They tried changing the power settings and which devices could wake up my computer and that had no effect either. I called Lenovo and they basically just told me to download the software that was already on the computer and change the option to have it wake up the computer, which doesn't exist. They were very unhelpful.
What eventualy got it working (and it's been working so far), is uninstalling the driver and software. Then reinstalling it all and installing the patch linked above. The first time I installed it I just double clicked it and went through the installation process. But you need to go into the folder it installs it into (C:\DRIVERS\VISTA\FPIRPON\) and double click FPIRPOn.reg which will add the fix to the registry. On top of this I also went into Device Manager and unchecked the box that allows the computer to turn of the fingerprint reader under Properties->Power Management for the device. The last thing I did was do a registry edit to force the USB to reset when waking from sleep. I found the registry edit here http://support.microsoft.com/kb/928631/en-us.
So I am pretty sure it was the patch that fixed it when I correctly installed it because I had tried both the power management thing to keep it from getting turned off AND the registry edit and it didn't work. I also thing that Vista SP1 fixes what the registry edit does, but I tried it anyways because I was desperate haha. I'm going to undo the registry edit and power management thing one at a time and see if it still works. If it doesn't keep working I'm guessing it's a hardware problem and going to call Lenovo to get it fixed.
 Anyone who is having this problem I would suggest they try the patch in the link that I first posted (http://www-307.ibm.com/pc/support/site.wss/documen​t.do?sitestyle=lenovo&lndocid=MIGR-67245)and follow the installation instructions carefully. Good luck!