Touchpad permanently not working after resuming from suspend

I lost touchpad and trackpoint functionality after resuming from suspend on my ThinkPad E530 (3259CTO).
Even after a complete power off (with the battery removed), the touchpad is detected but doesn't send any event, and the trackpoint is not detected.
In Windows, in the UltraNav control panel, the touchpad is marked as enabled and cannot be disabled, the trackpoint is grayed.
In Linux, I can see the difference is kernel traces when the driver is loaded.
Before : psmouse serio1: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x940300/0x120c00
Now : psmouse serio1: synaptics: Touchpad model: 1, fw: 8.0, id: 0x1e2b1, caps: 0xd001a3/0x0/0x0
After looking at https://gerrit.chromium.org/gerrit/#/c/31105/ and Synaptics public documentation, I was able to get more information : the device status register (F01_RMI_Data0) is 0x45, which means the touchpad is in flash programming mode since there is a firmware CRC failure.
It looks like http://code.google.com/p/chromium-os/issues/detail?id=24298, so it's probably not a Lenovo specific problem, but a bug in Synaptics firmware.
Can Lenovo provide the firmware to flash like http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-Touchpad-jumpy-response-when-used-with-90... which would hopefully make my touchpad working again ?
The original firmware should work, but an updated one would be better, if it avoids losing the touchpad again later.

I don't know why, but this made me think of the episode of the simpsons when home tries to get over 300 pounds so he can work from home. When he tries to dial the phone he hist all the buttons and gets a recording that says "We're sorry, you're fingers are too fat. To obtain a special dialing wand, please mash the keypad now."
BTW, sorry I can't help... but at least I am entertained easily.

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[SOLVED]
I downgraded to kernel 2.6.29 and the problem is gone.
Note: I also had X VT problems with 2.6.30.4 (xf86OpenConsole: VT_WAITACTIVE failed: Interrupted system call). Those were solved too by downgrading to 2.6.29.

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Go to Solution.

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Did someone help you today? Press the star on the left to thank them with a Kudo!
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Fingerprint reader not working after resuming from sleep

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Message Edited by Skurvy_Pirate on 09-22-2008 07:40 PM
Solved!
Go to Solution.

Well I got it working again but I'm not exactly sure how. I will go over what I went through so you guys can get an idea and possibly fix it. To start off I talked to MS support and I worked with them for a really long time. They tried intstalling different drivers (other then AuthenTec) and anytime we did that it would say "Fingerprint reader not available" at the login. They tried changing the power settings and which devices could wake up my computer and that had no effect either. I called Lenovo and they basically just told me to download the software that was already on the computer and change the option to have it wake up the computer, which doesn't exist. They were very unhelpful.
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Thank you for the link, unfortunally I don't have a NVIDIA card but use the Intel IGP (HD4600, Haswell) - maybe I should have mentioned that...
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This issue seems to be related to disk failures like bad sectors but I am quite sure, that my SSDs are in a good shape. I ran some SMART tests, they all turned out to be okay. Suspending from my dual-booted Windows works fine as well (although if the bad sector would be on the linux partition, it would probably not affect Windows).
Here's my setup:
$ lsblk -St
NAME HCTL TYPE VENDOR MODEL REV TRAN NAME ALIGNMENT MIN-IO OPT-IO PHY-SEC LOG-SEC ROTA SCHED RQ-SIZE RA WSAME
sda 1:0:0:0 disk ATA Corsair Force 3 2 sata sda 0 512 0 512 512 0 cfq 128 128 0B
sdb 7:0:0:0 disk ST1000DM 003-9YN162 NDP3 usb sdb 0 512 0 512 512 1 cfq 128 128 0B
sdc 0:0:0:0 disk ATA OCZ-REVODRIVE3 2.25 sas sdc 0 512 0 512 512 0 cfq 128 128 0B
sdd 0:0:1:0 disk ATA OCZ-REVODRIVE3 2.25 sas sdd 0 512 0 512 512 0 cfq 128 128 0B
sr0 2:0:0:0 rom TSSTcorp CDDVDW SH-222AL SB00 sata sr0 0 512 0 512 512 1 cfq 128 128 0B
$ lsblk -f
NAME FSTYPE LABEL UUID MOUNTPOINT
sda
├─sda1 ntfs Recovery 567437B974379B27
├─sda2 vfat DC2D-099E /boot
├─sda3
├─sda4 ntfs FEBED982BED933BD
├─sda5 ext4 arch 41bad924-84a2-4e0a-9cd4-4ea723a2a5a3 /
└─sda6 swap 793fb3c1-8bec-4023-a7c3-ee94eee2e67a [SWAP]
sdb
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sdc
└─sdc1 linux_raid_member home:0 208937dc-2904-e71c-435a-9928671e07a3
└─md0 ext4 revodrive ffe9d38f-87f2-44e1-ae26-f36c910af3c5 /home
sdd
└─sdd1 linux_raid_member home:0 208937dc-2904-e71c-435a-9928671e07a3
└─md0 ext4 revodrive ffe9d38f-87f2-44e1-ae26-f36c910af3c5 /home
I am not sure which one of the disks causes the freeze but I assume it's the revodrive because the logs talk about two drives. The Revodrive internally holds two drives, which are set up to operate in a RAID 0. Windows is installed on the Corsair drive, and has no access to the Revodrive. However, I used to run Windows on the Revodrive a few years ago, and it worked just fine.
Another interesting thing is that when I try to test suspend to RAM, the system does not freeze, nor produce errors. This only happens if none is written to /sys/power/pm_test (which means no automated wake-up, no testing).
Any ideas on how I could narrow down this issue? Thanks a lot!
EDIT
I just checked and confirmed that this issue is originating from the OCZ Revodrive:
$ dmesg | grep ata7.00 | head
[ 7.136432] ata7.00: ATA-8: OCZ-REVODRIVE3, 2.25, max UDMA/133
[ 7.136436] ata7.00: 234441648 sectors, multi 16: LBA48 NCQ (depth 31/32)
[ 7.146442] ata7.00: configured for UDMA/133
$ dmesg | grep ata8.00 | head
[ 7.310018] ata8.00: ATA-8: OCZ-REVODRIVE3, 2.25, max UDMA/133
[ 7.310023] ata8.00: 234441648 sectors, multi 16: LBA48 NCQ (depth 31/32)
[ 7.320022] ata8.00: configured for UDMA/133
Last edited by tuttiarch (2015-01-31 15:54:29)

Thank you for the link, unfortunally I don't have a NVIDIA card but use the Intel IGP (HD4600, Haswell) - maybe I should have mentioned that...
And other than in this bug report I cannot kill X or anything because neither other TTYs work - I cannot input anything (although the hotkeys work weird enough) nor is SSHD running because the system is completely frozen...
Very funny thing is that for the last 2 days my system didnt freeze once (suspended about 6-7 times during one boot), even though for the 2 weeks prior to that, it froze EVERY SINGLE TIME I resumed from suspend, it didnt work once...

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i'm a happy user of arch and i3, one and only thing that is not working correctly is that sometimes after resume from sleep (closing the lid, and then opening) I am not able to start any programs. this happens about 50% of the time. when it happens i have to exit i3 and login again, and everything works ok then.
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y
Last edited by yemu (2014-04-09 08:53:12)

the error was, after running xterm:
No protocol specified
xterm: Xt error: Can't open display: :0.0
after running scrot
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giblib error: Can't open X display. It *is* running, yeah?
after running firefox
(process:2559): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
No protocol specified
No protocol specified
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but I think I was able to fix the problem.
when I was browsing the internet for solution, I stumbled upon an info about similar problem caused by the hostname set to localhost. I checked my system, and apparently I haven't set my host name during install, and it was still localhost, so I changed it. and after that I tried suspending several times, and the problem never occured. I'll test in upcoming days, and if it works I will change the thread title to [SOLVED].
Last edited by yemu (2014-04-10 07:40:47)

Touchpad permanently not working after resuming from suspend

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