Fingerprint Utility on Portege Z30-A-12Q is not working

Hello,
I need help regarding this issue :
I performed a fresh windows 8.1 install, the same version as before, but this time i chose UEFI over BIOS. When i used BIOS the fingerprint sensor was working fine, but now it says "Failed to connect to the sensor".
I am using Toshiba Portege Z30-A-12Q i5-4200 256 GB SSD, or the PT243E model. I searched the forums and i found a issue similar with another Toshiba R product which was resolved by adding a firewall exception.
I added fingerprint utility in firewall exception, even disabled firewall all the way, but still the same problem. Also in device manager i have under Biometric devices Validity Sensors (WBF) (PID=0010).
I also checked in BIOS to see if it it enabled and it is.
The only thing i changed in BIOS are Secureboot (made it on) and chose CSM (for UEFI), but i think these settings have no relevance to the problem since they are used for booting.
I tried uninstalling and reinstalling the driver 3 times.
Please help me with this problem.
Thank you very much,
Andrei Chitescu

This is very interesting : what do you mean by "Installed the chipset driver two times" ?
I have exactly the same problem with a Portg R30A-19Q.
Changed over from Win 7 to Win 8.1 (one of the worst decisions in my life ! What a disappointment !
Productivity down by a factor 3 or 4 ! But this is another subject !).
Tried to reinstall the fingerprint recognition, which did not accept my fingerprints (because "already used on another account").
Called French technical support, who recommended uninstalling the fingerprint recognition software, which would erase my previous Win 7 fingerprints, left over in the BIOS.
Then after reinstalling the software, it did not work any better.
Called again technical support, who gave me a "confidential" link to a fingerprint clean up software, that would remove the fingerprints left over in the BIOS.
This did not work either, because the installation could not find ATWBFClient.dll.
Called again technical support, and was told that there was no other solution than reinstalling Win7, then erasing my fingerprints under Win 7, then reinstalling Win 8.1, and recreating new fingerprints ! What a nightmare !
If anything can be done Under Win 8.1, I shall try ten times !
Thanks !

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