Firefox cancells Mac shutdown, cannot quit Firefox.
I tried to save web page. Got unresponsive script message.
PROBLEM; cannot stop script or continue, cannot close this tab or any other, or the window, or Firefox. it is all locked.
When I try to shut down iMac get message; "Firefox cancelled shutdown, quit Firefox and shut down on Apple", but I cannot quit Firefox, a day later same.
Only escape to switch computer off.
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes
Similar Messages
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I am running osx 10.5.8, i updated firefox , then was advised to up date flash player , i did that update, since then i cannot just quit firefox, i have to force quit firefox???? I am using firefox 6.0.2
Flash Player (Mac OS X)
That's the FULL offline installer. That link will be good until Flash Player 13 is released, which'll be a while. -
Firefox crashed, when I tried to restart firefox the crash reporter dialogue box opens. Only 2 choices are offered, restart firefox and quit firefox. Neither option will work. I cannot quit firefox and when I opt to restart firefox the only thing I get is another dialogue box opening.
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes -
Cannot quit Firefox until another user account owner also quits his Firefox
Admin user can't quit his Firefox until user (having only Standard privileges) quits his Firefox. What I can see is that both users are utilizing same Firefox process I assume.
Mac 10.8.5.
Situation was same also on 10.7 (did upgrade from 10.7 -> 10.8).When you install Firefox did it ask you do you want to give permissions to Standard users??
try this again
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
'''For Firefox versions previous to 29.0:'''
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox"[[Image:Button reset]] button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
'''For Firefox 29.0 and above:'''
#Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.Now, a new tab containing your troubleshooting information should open.
#At the top right corner of the page, you should see a button that says "Reset Firefox"[[Image:Button reset]]. Click on it.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Cannot quit firefox and none of its features are responsive
I have few tabs open in firefox and two of them shows spinning wheel sign. I am trying to close firefox but it doesnt close. none of the tabs are closing none of the features work in file, edit, view, history, bookmarks, help, etc. Tried downloading it again but unsuccessful. More over I cannot restart or shut down my computer.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
As stated, I was required to change a password, yet the old password still appeared in the field, so I went into settings and deleted the old one, but now I cannot get Firefox to save the new password. And yes, I have wasted a lot of time attempting the "solutions" on the help sites, but nothing has worked. Thank you for any help.
Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never remember history).
*https://support.mozilla.org/kb/Private+Browsing
The website may be using autocomplete=off to prevent Firefox from saving form data like name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox store form data like names and passwords.
*http://kb.mozillazine.org/User_name_and_password_not_remembered
Note that Firefox won't auto-fill saved form data automatically when autocomplete=off is used, so you need to double-click the empty name field to get a drop-down list. -
I have used Firefox without problem, on my Mac, for several years. I recently updated to v22.0. Now every time I open Firefox, there is a dialog box (marked "Firefox , 2 items") that appears, with the Firefox icon, and arrow pointing right, and a folder icon. It looks like I am asked to install Firefox again. I've done this several times, but the dialog box never disappears. I have right-clicked, and hit "eject firefox only." The dialog disappears, but then reappears the next time I open Firefox. Firefox seems to be functioning normally, but this installation glitch is annoying. How can I resolve this?
More info, in case it helps anyone else with this problem:
I got a PM from waycool007 on 10/12/13 which said,
Hi Alice -
Thanks for trying to help me - regarding the question regarding the firefox dialog box.
I am opening firefox from the icon on my dock. It then opens the annoying installation/dialog box.
If I open firefox from the applications folder, it actually opens properly.
... to which I answered,
You need to close Firefox if open and then delete the Firefox icon that is in the dock. You can then start Firefox from the applications folder and, when the new Firefox icon shows up in the dock, use the control click option to keep it there.
Let me know if this fixes it.
I just got this reply:
I followed your instructions, and Firefox is now working normally. This has been bugging me for at least two months, and you solved it in a minute. Wow. Thanks!
(You're welcome!) -
here are my most recent crash reports:
Date Submitted
bp-da1998e7-6252-40a4-8638-6809a2150324 3/24/15 6:29 PM
619A9D8B-AD87-4301-B257-DDB17193476F 3/24/15 6:07 PM
AED1E921-0AF6-4424-A50F-EFA694A5746B 3/24/15 5:42 PM
bp-d502dd39-9eac-4b8e-a02e-8ffbb2150324 3/24/15 5:41 PM
B6B43039-95DA-4840-8C84-689A1D28B6B7 3/23/15 6:11 PM
0ECA54F3-9DC0-4936-B915-B2EA90FD1759 3/23/15 6:09 PM
E07BFB34-70C8-4EFD-B9D3-217D13A898F0 3/23/15 6:02 PM
856B58AA-26EC-44DB-90DD-4FD454B7ECC6 3/23/15 11:39 AM
CF15349D-C359-4BEB-8DD7-48F56C2582DD 3/19/15 11:43 AM
C64F11BD-E836-460C-86A2-DF03B443B2CE 3/18/15 4:22 PM
6EF71792-A53B-447C-A76F-7A9119AB8BC9 3/18/15 11:23 AM
8FF94A5E-C816-41DC-93A6-11CF0B9AF0AA 3/9/15 11:11 PM
336B8AD2-67F1-4201-9DE7-EB83231A98B8 3/9/15 11:07 PM
5944594D-C04C-4B03-9DA1-B19B4B0D5B01 3/6/15 2:27 PM
A58DFCC6-C437-4D93-9E83-81F5414C5196 3/6/15 1:58 PMIs it possible that there are more than on installation of Flash?Hello,
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox. -
Firefox completely unresponsive - cannot Quit, use Safe Mode, Reinstall OR Uninstall
I installed Firefox less than a month ago. Two days ago it suddenly quit while browsing. This didn't seem like a problem, really - I thought I'd just restart it - but it REMAINS open. The icon shows in my dock (on Mac) and the menu bar appears when I click the icon. I can browse menu selections but cannot choose one.
I CANNOT:
- Quit Firefox - either from the menu or with Ctrl+Q
- Open New Window
- Open Help
- Access "Troubleshooting Information"
- Select "Restart with Add-Ons Disabled..."
- Use Safe Mode
Because I cannot use Safe Mode, and cannot Quit the program, I CANNOT:
- Uninstall (it refuses to delete, because the program is "open," as it won't quit)
- Reinstall (I cannot override the existing because the program is "open")
- Remove it from my Dock
- ...pretty much anything else.
I've read many articles discussing Troubleshooting, Safe Mode, Clean Reinstalls, etc., but unfortunately I cannot do any of these because Firefox remains open but completely unresponsive.
(PS - I tried to install the Troubleshooting Information below, but, again, because Firefox is unresponsive, I couldn't open it lol - there was "no available application" to read it. I cannot go through the manual steps because I cannot access the Troubleshooting Information on the Help menu and so cannot even begin step 1.)
If anyone has any suggestions, I would GREATLY appreciate it! Thank you very much for your time and help!If qutting it is cause issues try holding the option key while you click the icon on the dock and choose force quit from the list!
Also have you tired the Rest fire fox feature (that is if your able to get to it)
To do so:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied. -
I have Mac OS 10.4.11. My Mac Laptop Pro has a new hard drive and has been completely refurbished by Apple. However ever since, I have not been able to obtain the correct Firefox. Prior to the replacement of my hardrive, I had Firefox and used it for many years. Not being able to download the correct Firefox is frustrating. Firefox 4 will NOT work on Mac OS 10.4.11. But every time I click on a download of 3.5 or 3.6 the download turns out to be Firefox 4. I cannot use Firefox 4, do not want Firefox 4 but it keeps trying to plant itself on my computer even though it will NOT work on my computer. YIKES!!!!
There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
Trying to update adobe flash player and it keeps saying "Quit Firefox" but I did.
trying to update adobe flash player on firefox and it keeps saying "Quit Firefox" but I did.
Hello,
Welcome to Adobe Forums.
Do you have a MAC or Windows ?
For Windows, you can launch Windows Task Manager and go to Processes Tab, kill "Firefox.exe"
For MAC, you can launch Activity Monitor and Force Quit "Firefox"
Thanks,
Vikram -
Firefox is not responding at all. Would like to delete it and reinstall, however when trying to uninstall a message appears that I first have to close firefox! In short: cannot delete firefox, cannot reinstall, cannot use it. Operating system Windows 7, 64 bit, Sony VAIO Laptop PCG 81213M. Firefox has been working fine before. IE is working fine.
This may help if you have had the same problem as me on occasions.
Right click on a blank area of the Task-Bar. Select "Start task manager" from the menu that appears. Along the top of the "Task manager window" select the "Processes" tab. You will see a list of running processes. Scroll down the list until you see Firefox. Highlight it and click on the "end process" button at the bottom right. Click "end process" on the warning popup that appears. Firefox should disappear from the list. Now you should be able to start it or uninstall. If Firefox doesnt appear in the list at all then this fix is not for you. Hope this helps.
Lozz -
Bug under firefox with mac version
There is a pb only under firefox for mac and not in firefox for windows, neither under safari, chrome and ie on both version.
When i'm using a usual class like that :
.diapo{
/*height: auto;*/
width: 90%;
max-width: 675px;
max-height: 450px;
with that usual php code:
echo "\r\n";
firefox don't resize the pictures of the diaporama when you shorten or enlarge the windows
Please have a look on the index.php of my web site and compare with the others navigators
== URL of affected sites ==
http://www.yachter.frsorry the php code is:
with that usual php code:
"echo "\r\n";" -
Where is the 'firefox for mac' download button?
Hi,
I've read the mozilla article on downloading firefox for mac, and it shows a download firefox for mac button. As suggested I went to http://mozilla.org/firefox , but there is no such button there, nor was there any indication that the promised 'detecting the right firefox version for your computer' took place. Do I just go ahead with the install or do I need to look elsewhere on the mozilla site for that firefox for mac button?
Mozilla Firefox please update your 'firefox for mac' article!
Thanks in advance to anyone able to advise me.That page will suggest to you automatically download the last version or you can download from here:
*https://www.mozilla.org/firefox/all/ -
When I close the firefox browser but I do not quit the program entirely, the app tabs remain as I had originally set them up.
But when I fully quit firefox. All the app tabs I set up are gone and I have to set them up all over again every time.Here's what happened in safe boot mode.
I click on apple logo > software update > see's that Super Drive 3.0 is checked > click install
I wait for the install to go through.
First pop up says " There was a problem installing this update" Quit all apps before installing bla bla bla... I noticed a sound when this pop up appeared. It's the sound of when you restart the macbok. There is another popup behind this saying that software update has been sucessfully installed.
So what I did first was click "quit" on the popup saying "There was a problem installing this update".
then I clicked "ok" where it said that the software installation update was successfully installed.
I get another pop up which is the Software Update window. I let it look for any updates and it then says that my software is up to date. I noticed that Super Drive 3.0 is listed and cannot be checked [x]. There's a Check mark with a green circle around it.
I quit the software update window and click on apple logo > software update and let it do its thing. Next thing you know, It says that Super Drive 3.0 needs to be updated. I also checked the SERIAL ATA and still shows rev. CP06.
I just recently installed this mac os X so there is no "important" data on this laptop. I don't have any money for OS Lion or Mavrick nor meet the system req to run it. 2gb to 4gb is expensive for a ddr2 800 200 pin ram
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