Firefox crashes with Knowledgebase Manager Pro
On a certain view in Knowledgebase Manager Pro (unfortunately you have to be logged in to the system to get to this view), Firefox version 10.0+ and now 11.0 crashes when trying to display the page. Have re-installed version 9.0, and Firefox is stable in this view. Please can you suggest how I can simulate the conditions for you (will not be allowed to send you login details for Knowledgebase).
This also happens on other users' computers (running Win 7).
Ok, let's try a few things here:
Please read [[Firefox crashes|Firefox crashes]], which has some troubleshooting methods to determine what might be causing the crash and how to work around it.
Update your graphics driver. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
And, read through the [[Basic Troubleshooting|Basic Troubleshooting]] guide. Let me know if any of this helped you out a bit.
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The crash occurs on installation of JMF when the installer tries to detect my capture devices.
Windows also crashes when i open the JMF Registry Editor and tell it to search for my capture devices.
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Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl
Why does this constantly occur?'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences'''<Enter> in the address bar
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See Help > Troubleshooting Information > Profile Directory > Open Containing folder
If you do not have a sessionstore file in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] then your crashed session is lost.
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Firefox crashes with update to version 37.1
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When you started in Safe Mode*, did you get the Safe Mode dialog or Firefox never got that far? Did you ever get to your home page?
BEX = Buffer Overflow Exception or Data Execution Prevention (DEP) exception. DEP is a security feature that seeks to prevent exploits that inject program code into Windows memory. Firefox doesn't trigger this error on its own, but add-ons or external programs that tweak Firefox might.
Are you using any special configurations to run Firefox, such as virtual machines or sandboxing?
If not, it sound suspicious. You may want to run some supplemental scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/
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(process:9881): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed
###!!! ABORT: X_GLXDestroyPixmap: GLXBadPixmap; 7 requests ago: file /build/buildd/firefox-25.0+build3/toolkit/xre/nsX11ErrorHandler.cpp, line 157
###!!! ABORT: X_GLXDestroyPixmap: GLXBadPixmap; 7 requests ago: file /build/buildd/firefox-25.0+build3/toolkit/xre/nsX11ErrorHandler.cpp, line 157
Segmentation faultThank you for your replies everyone.
mats_b_tegner's reply sort of solved the issue. I'm going to try to patch and compile Firefox as the current NVidia drivers provide needed functionality. Hopefully the devs will see fit to include the patch in future releases. -
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Hi,
i'm having some problems with Mozilla Firefox, every time i visit maps.google.be, Firefox crashes!
Following action have been taken:
- disabling hardware acceleration
- cleared all history
- disabled all plugins
- uninstalled Firefox and deleted all folders and then reinstalled Firefox
- latest version of flash player and java are installed
- installed the bèta version 38.0
- installed the latest video driver
- changed layers.d3d11.disable-warp pref to true as a suggested solution in a similar question on this support page
nothing seems to solve my problem
it also crashed when trying to ask this question, so i had to do it with internet explorer!
I use windows 7 sp1 home 64bit on a intel i7 with 8GB RAM
Here are my crashreports
Rapport-ID Verzenddatum
bp-0c9cf2f3-98f0-4b68-83fb-73a7e2150429 29/04/2015 16:30
bp-70602eb9-d966-4c54-9f24-74bd72150429 29/04/2015 16:22
bp-49f71cb8-cdc9-40a9-9380-2e6f52150429 29/04/2015 16:18
bp-8eb20894-b7bc-41c0-a75b-5c16e2150429 29/04/2015 16:09
bp-02bb105d-a69e-4d37-8ec5-789d02150429 29/04/2015 16:08
Hopefully you can help me solve my problemThis crash should have been fixed in Firefox 36, it's a bit worrisome that it has come back. I've notified engineering and hopefully we will get a fix for this in soon.
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'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences'''<Enter> in the address bar
Select '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart. -
Firefox crashes with an extension
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Informazioni di base
Nome
Firefox
Versione
15.0.1
User agent
Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
Cartella del profilo
Mostra cartella
Plugin attivi
about:plugins
Configurazione build
about:buildconfig
Segnalazioni di errore
about:crashes
Utilizzo memoria
about:memory
Estensioni
Nome
Versione
Attiva
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownThemAll!
2.0.15
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
Firebug
1.10.3
true
[email protected]
FireFTP
2.0.7
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
FoxTab
1.4.5
true
{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}
Greasemonkey
1.1
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
User Agent Switcher
0.7.3
true
{e968fc70-8f95-4ab9-9e79-304de2a71ee1}
PDF Download
3.0.0.2
false
{37E4D8EA-8BDA-4831-8EA1-89053939A250}
Preferenze importanti modificate
Nome
Valore
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage
www.google.it
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d9
3
gfx.direct3d.prefer_10_1
true
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
53648
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
Grafica
Descrizione scheda grafica
ATI Radeon HD 5450
ID produttore
0x1002
ID dispositivo
0x68f9
RAM scheda grafica
2048
Driver scheda grafica
aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
Versione driver
8.982.0.0
Data aggiornamento driver
7-27-2012
Direct2D attivo
Bloccato a causa della versione dei driver della scheda grafica.
DirectWrite attivo
false (6.1.7601.17789)
Parametri ClearType
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
Rendering WebGL
Google Inc. -- ANGLE (ATI Radeon HD 5450) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
Finestre con accelerazione GPU
0. Bloccato a causa della versione dei driver della scheda grafica.
JavaScript
GC incrementale
0
Versioni librerie
Versione minima prevista
Versione in uso
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC -
Firefox crashes with an empty folder
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What is the folder called?
Google doesn't report any similar bugs...
My FF from default repos v3.5.4 doesn't create any folders. Try 'pacman -Syu to upgrade to latest and greatest version'.
It crashing at all is a problem. Can you reproduce crashes consistently (there is currently a problem with bookmarking).
If the up-to-date version still has this problem, please submit a bug report to ArchBugs @ [urk]bugs.archlinux.org[/url] or the upstream mozilla bug tracker @ bugzilla.mozilla.org
ziarkaen -
Firefox crashes with facebook upload
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== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also http://kb.mozillazine.org/Firefox_crashes -
Firefox 30 recurrently crashes with Windows 7 Pro
Recurrent crashes since update to Version 30. Safe mode and complete clean reinstall no help. Recent crash reports noted below:
Submitted Crash Reports
Report ID Date Submitted
bp-a039fa0c-59a6-4458-a9c6-89c0b2140710 7/9/2014 6:12 PM
bp-f35fc21e-e285-46e1-a537-ca8732140709 7/8/2014 10:43 PM
bp-efb52d24-577c-4be5-b93b-1b1572140709 7/8/2014 10:42 PM
bp-bcd4e6c0-b733-42b9-a197-43c462140709 7/8/2014 10:23 PM
bp-a768d046-1ce3-4b84-a5c6-4b44f2140709 7/8/2014 10:23 PM
bp-9b38a594-77d4-42c9-b77f-aed7a2140709 7/8/2014 10:15 PM
bp-f3f5024f-6c53-464b-8e9a-7fd222140709 7/8/2014 10:15 PM
bp-86706471-f2c6-421f-9ed3-17ce72140709 7/8/2014 10:15 PM
bp-5ebe6060-8518-42a7-969c-088d52140709 7/8/2014 10:14 PM
bp-3d7fb1ad-2385-406b-a4b7-bbcfb2140709 7/8/2014 10:14 PM
bp-1b3d88b0-9ddb-4ceb-b756-ee5112140709 7/8/2014 10:13 PM
bp-23c5f974-1dc5-40c5-8ff0-d8ba02140709 7/8/2014 10:13 PM
bp-0caba52a-37bf-4573-9dfa-685cf2140709 7/8/2014 10:13 PM
bp-08fec85c-9079-41aa-b54f-57e552140709 7/8/2014 10:13 PM
Any ideas to help would be appreciated. ThanksThe only steps on that page is how the computer crashes.
'''https://support.mozilla.org/en-US/forums/contributors/709022'''
A long lasting, small crash we've seen has been nmsvc.dll (which is Bug 738661). This is a crash in Firefox caused by Covenant Eyes (a content filtering application). Unfortunately Covenant Eyes hasn't fixed this issue, and there isn't a good option to fix this in Firefox. For any users coming to our forums, the best thing they can do is to either remove Covenant Eyes and use another content filter, or switch browsers. -
Java applet crashing with Workgroup Managed machines
Hi,
One of my clients uses a Java-based online proofing system for their publications which consistently crashes. We have narrowed the problem to machines that are or have been under Workgroup Management (the problem persists even after machines are unbound). We have eliminated other culprits such as Netinstall, Radmind, browser and Java versions and so on. The applet consistently gives the following output in console log (where the reference to the display profile is specific to that machine):
2008-11-10 13:54:03.239 Safari[672] * _NSAutoreleaseNoPool(): Object 0x55a68c0 of class NSView autoreleased with no pool in place - just leaking
2008-11-10 13:54:03.239 Safari[672] * _NSAutoreleaseNoPool(): Object 0x67d13f0 of class NSConcreteValue autoreleased with no pool in place - just leaking
2008-11-10 13:54:03.240 Safari[672] * _NSAutoreleaseNoPool(): Object 0x40c140 of class NSCFNumber autoreleased with no pool in place - just leaking
2008-11-10 13:54:03.240 Safari[672] * _NSAutoreleaseNoPool(): Object 0x4ee7e0 of class NSConcreteValue autoreleased with no pool in place - just leaking
2008-11-10 13:54:03.240 Safari[672] * _NSAutoreleaseNoPool(): Object 0x6727190 of class NSCFDictionary autoreleased with no pool in place - just leaking
2008-11-10 13:54:03.243 Safari[672] Path /Library/ColorSync/Profiles/GENDISP7.icm
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2008-11-10 13:44:43.004 Safari[672] * Assertion failure in -[NSViewHierarchyLock unlockTopMostReader], AppKit.subproj/NSViewHierarchyLock.m:444
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Check the boxes to enable.
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