Firefox does not recognize SSL Certificate issuer Entrust Certification Authority – L1K, but Entrust Certification Authority – L1C is ok?

We have a new Entrust SSL Certificate with issuer Entrust Certification Authority – L1K which Firefox does not recognize. Internet Explorer and Chrome are ok.
On a different system we have an Entrust SSL Certificate with issuer Entrust Certification Authority – L1C which is ok with Firefox.

Did you verify that all intermediate certificates are installed on the server?
You can inspect the certificate chain via a site like this:
*http://www.networking4all.com/en/support/tools/site+check/
*https://www.ssllabs.com/ssltest/

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Untrusted server cert chain & does not recognize the certificate authority

I have java code that makes an ssl connection to an HTTPS server.
The code workes fine when I connect to a server that has a
certificate that was issued by a recognizable authority.
But when I try to connect to our test HTTPS server which has a
certificate that was created by ourselves for debug, I get this
java exception: "untrusted server cert chain".
When I connect to our test HTTPS server with a browser, I get
this message from the browser in a popup window:
"www.xyz.com is a web site that uses a security certifcate to
identify itself. However netscape 6 does not recognize the
certificate authority that issued this certificate."
At this point I am able to accept the certificate in the popup
window and continue.
Question: In my java code how can I accept a certificate
that was signed by an unrecognizable authority just like the
browser can. Or during debug, how can I set an override
to accept ALL certs no matter what.
Thanks.....Paul

You will have to import your server test certificate into your client machine keystore. By default the keystore will be the 'cacerts' file in JAVA_HOME/jre/lib/security, get your server certificate in .pem format and use keytool to import it to the client.
keytool -import -alias <anything> -file <full path of .pem file> -keystore <full path of cacerts file>
The keystore password is 'changeit' by default, keytool comes with the JDK.
The reasoning behind this is to prevent the misuse of test certificates, the client has to consciously import an untrusted certificate. When you install a real certificate on your server the client will be automatically validated if bought from a trusted CA (Thawte, Verisign).
Take a look at the java.security.KeyStore class, you can use it to view your certificate chain.
Ronny.

I installed to Java 7 Update 13 64 bit today but firefox does not recognize

I installed to Java 7 Update 13 64 bit today but firefox does not recognize it. I have removed all older versions of Java from my Windows 7 64 bit Laptop.

Install the 32bit version. FF is a 32bit application even on a 64bit platform.

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

When I try to click on a download link for a .pdf file Firefox does not recognize the MIME type and tries to download the file as "index.php"

When visiting a site I frequent I tried to download a linked .pdf file. Previously I've used Firefox 7.0.1 to download the link with no problem. Using Firefox 8 however I the browser does not recognize the .pdf link's mime type. Instead of recognizing the download link as a .pdf file Firefox 8 tries to download it as "index.php". Firefox 8 does this with .doc files and .txt files as well. When I downgrade to 7.0.1 again the problem disappears.

Hi hakmacpace,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You could also try [https://support.mozilla.org/en-US/kb/Managing-profiles?s=create+a+new+profile&r=2&e=es&as=s#w_creating-a-profile Creating a new profile].
Hopefully this helps!

Latest version of Firefox does not even start up, it just stays in Processes but refuses to be shut down or started up. Same with Beta.

I've had an old firefox installer which I have been using for some time, though a few days ago it tried to update to a new version. Up comes an update bar as usual. Problem is when it is done firefox does not start. Left in processes in task manager is a firefox which refuses to be killed. Any further tries to start firefox will just add another process also unable to be killed. Before I had to reboot the computer every time it tried to update, just to be able to uninstall firefox and install the older version I had. Now, unfortunately, I deleted that old version, so now I have no functioning firefox at all. Same thing happens with the latest beta version.

i forgot the exact text of the original error message, but it was looking for a *.dll that was not there - as if the install had not completed.
tried re-installing & it would stop in the middle of the download with a completely different error message - i was going to screen grab it, but then i got it to work!
Anyway, after uninstalling everything related to iTunes, emptying my recycle bin, cleaning up a bunch of unnecessary files, and stopping some programs that were running in the background (using task manager) - i did a complete re-install from the Apple iTunes website & it worked fine.
thanks!
dw

When using (web accessed) yahoo email, firefox does not recognize my jump drive on my computer (but i can see when in file manager). Driver issue? Help/links?

I'm using windows 8 and try to attach a file from my jump, but it is not recognized, although I can see it in file manager.

Additional info. After restarting firefox and my computer, I was finally able to get to recognize the device, but now when I upload the file, it says file error and does not properly attach it. Ideas?

Firefox does not recognize my finger print reader for passwords

My lap top has a finger print reader into which I code all my passwords. When I use Explorer my finger print reader works fine, but when I use Firefox as my browser the finger print reader does not work

I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.

Firefox does not recognize the last java update and some videos cannot be played and some sites do not load. What to do?

After the last update of Java, whenever checking addons, the report that is given is that the plugins "Java Deployment Toolkit 7.0550.13" and "Java(TM) Platform SE 7 U55" are outdated. Some videosites don´t load at all and some videos simply are not played. Any ideas of what goes on? (BTW, have already checked if the sites are down and no, they are not down).

To avoid confusion:
*http://kb.mozillazine.org/JavaScript_is_not_Java
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have Windows XP,Firefox does not recognize my Adobe flash player.How doI fix this.

I have the latest version of Adobe flash player,It works with IE,it will not work with Firefox.It will not download flash player,because it is already installed,How do I get to work with Firefox?Thank you for your time.

There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]'

Firefox does not recognize links to send URL or link to Outlook Express when it is the default mail program. The articles do not work. CUSTOM settings in XP do not take. And Non-Microsoft setting block access to Outlook Express. Please help!!!

I am running an up to date XP machine. This problem started after I D/L v. 3.6.10 and it is a real PITA not having FF recognize these links!!!

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

In Windows 7, I have two alternative languages available. however, Firefox does not recognize the alternat keyboards when I choose them. Does Firefox have the ability to add other language keyboards to be available when selected?

Windows 7 and previous versions gives the ability to add additional keyas validboard selections to be available when selected. The command logo is located on the bottom right of the bottom command bar. I have tried several times to type emails in my Yahoo Mail program while in Firefox, and though the selection shows on the bottom bar, the keyboard is still in English. I do not wish to change the operating language. I just want to have the availability when needed.

Easiest to switch the keyboard layout is to assign a specific shortcut key to each layout (e.g. Shift+Ctrl+9)
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
*http://support.microsoft.com/kb/258824 - How to change your keyboard layout

Firefox does not recognize a redirect for my website

I have a business website and I have two domain names. I've set up a redirect but it's not working with Firefox. It works well in Internet Explorer. How do I fix this so that Firefox users will be redirected to my website?
== URL of affected sites ==
http://www.atstractorservices.com

No problems here with that site.
It is possible that an extension or security software is preventing the redirect via a location field in the response headers.

Firefox does not recognize the global "advanced appearance" background color setting although IE and all other apps seem to.

The background color of the little mouseover info text boxes is a dingy manila (yellowish) with black text. How do you change this color? The color specs in XP seem to work most everywhere except Firefox.

This works in modern CSS3 supporting browsers. But not pre-IE9.
http://alt-web.com/TEST/Resizable-BG.shtml
Nancy O.

Firefox does not recognize that I already have add-ons installed (prompts to install add-ons I already have installed AND turned on). Why?

Add-ons, which are updated and already installed and running (and have been for some time), seem to think they are not added. When looking at my add-ons in the Tools menu, they are listed as enabled. However, clicking to go to their information page on the web (where you can read reviews, and where you originally chose to add them to Firefox), the "add to firefox" button is available. (As opposed to some sort of "already installed" or "uninstall" or "reinstall" button) I tested the button to see if pressing it would THEN tell me "you already have this", but it didn't! It started downloading the plug-in I already have! What is going on?

hello Amsuko, the "+ Add to Firefox" button on addons.mozilla.org and similar sites is just a normal static element on the website. websites don't have the possibility to query which extensions a user has already installed (this would probably be seen as a privacy/security breach). in case you install an addon that is already present on your system, it will simply get replaced...

Firefox does not recognize SSL Certificate issuer Entrust Certification Authority – L1K, but Entrust Certification Authority – L1C is ok?

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