Firefox won't let me update. It tells me I have to reboot each time to finish a earlier update. I tried three times.

When I try to update a popup screen tells me that I need to reboot to complete a previous update. I have rebooted three times and keep getting the same message.

Wow that was really quick, thank you so much.  Im not sure at all which version it was because i said it was around 4 years ago he bought it.  I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names.  isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

Similar Messages

  • Firefox won't let me update Flash

    firefox won't let me update adobe flash, I do not get the warning bar that will allow me to edit the allowed sites software instalation
    == This happened ==
    Every time Firefox opened

    You have the latest Flash Player: Shockwave Flash 10.1 r82
    See http://www.adobe.com/software/flash/about/
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding"

    I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.

    The application Safari can't be opened -1712
    What to do about "The application 'Safari' can't be opened" -1712 ?

  • Firefox won't let me Update my SYNC, SYNC'ing old Data

    I had an old version of Firefox Sync, however I have recently updated my settings and would also like to update the sync as well, however The Sync program keeps loading in the old sync data and I see no way to update the sync data.
    Please help

    Ahhh ok I see. sorry for the misunderstanding :)
    [[Firefox Sync troubleshooting and tips]] should be able to help you, specifically try clearing your sync data and the steps for if sync won't update.

  • I tried to update to Firefox 3.6.13 yesterday, but the "volume" is still on my desktop although i have the updated 3.6.13, but nowI can't get new update that Firefox won't let me get because I don't have permission, although I do.

    The problem is that I don't now what to do with the blue "volume" and also now I can't get the next update to 3.6.14 because Firefox says I don't have permission to make updates on this computer. But I do! I am the person who uses this computer and there is no "system administrator" to go to and there is no different account from which to do the update. I am 74 years old and this all very hard for me, but shouldn't leave me stranded with no updates.

    I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
    I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

  • When I try to open/print or save to hard drive /print a PDF sent me as an email attachment, Firefox won't print. I WILL tell me what top do to FAX something, which is not what I was trying to do.

    I opened this same PDF a week ago and was able to print it. I was just trying to print a spare copy today. I was able to get it to work by accessing my email through another browser. But, in Firefox, it didn't want to print. It was only interested in telling me what I needed to do uin order to fax something.

    Ok two things based on the crash report and the steps you took right before the crash:
    # Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
    # Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
    # Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
    # Try to clear out the downloads folder and update flash to version 14 (that should do it)
    IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-(

  • Firefox won't let me open new tabs. I have restarted, I've done the drop down, I've clicked on the "+" but nothing happens.

    I cannot open new tabs & it is really frustrating. I've tried the drop down to open new tab, I click on the + but nothing happens. Can anyone help?

    Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
    There are a couple of places to check for the Ask toolbar:
    * Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
    * Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

  • My iMac won't let me update to OS X v10.6 Snow Leopard.

    My iMac won't let me update to OS X v10.6 Snow Leopard. It's year of manufacture is 2007 and when I try to install Snow Leopard it now says that it cannot be upgraded on the iMac. Normally it wouldn't bother me but Chrome and Firefox no longer support 10.5! Do I need a new Mac?

    Are you using gray system disks from another mac? Normally that message means you're trying, for example, to use disks delivered with a MacBook to install on an iMac. The system disks are locked to the systems they are delivered with and can't be used on other mac hardware.
    If that's the case here, call the online Apple store, which in the US is at 800-MY-APPLE, and order a retail copy of Snow Leopard 10.6.

  • Firefox won't let me upload files to nearly any Web site, so how can I fix this issue?

    Whether it is gmail, Facebook, or more specifically this site (http://www.carnivalentertainment.com/index.htm), Firefox won't let me upload any type of file. Of course, if the Web site offers a standard uploader then I have a better chance of having a successful upload, but if it is not offered, then I am basically out of luck.

    Dmitri2217Did you notice that the post you are replying to is almost a year old?
    Apple is not reporting any problems currently.
    http://www.apple.com/support/systemstatus/
    Dmitri2217 wrote:
    Mine won't let me buy apps sign in to my iTunes account on iTunes or update them so I did some research an found out there is a corrupt iTunes site that apple is trying to fix. Hope this helps :)

  • Firefox won't start after update - nothing in support pages helps

    windows 7 - firefox won't start after update - no support pages are relevant

    -> [[Firefox will not start]]
    Check and tell if its working.

  • HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

    I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool  to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

    Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to  'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
    The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
    Thanks for the info.

  • I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.

    I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.

    You won't be able to open it on your computer, ibooks can currently only be read in the iBooks app on an iPad, iPhone and iPod Touch. How were you trying to get it to your phone, syncing it by selecting it on the iPhone's Books tab when connected to your computer's iTunes, or by dragging-and-dropping it from the Books part of your iTunes library over and onto the iPhone 'device' ?  Another option is to try re-downloading it directly in the iBooks app on your iPhone via the Purchased tab in the ibookstore in it (re-downloading).

  • TS1702 I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is w

    I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is wrong?

    My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine.  We always manually manage our music (no auto sync).  iTunes is up to date on the PCs.  My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines.  He can't load any music from his PC to his iphone 4.  I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s.  How can I switch my main library that it syncs with from the mac to the pc?
    Thanks

  • I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why?

    I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated.  Am I just SOL??

    The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.

  • My phone won't let me update or download apps. We've tried resetting it. I think I need to take my card off my account. How do I do that??

    My phone won't let me update or download apps. How do I fix this?

    Hi Jbcarver09,
    If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Regards,
    - Brenden

Maybe you are looking for

  • IC intermittent SAPSQL_ARRAY_INSERT_DUPREC error after changing business partner

    Hello, after upgrading from CRM5 to CRM7 (Service for Employee), our Interaction Centre users started getting intermittent SAPSQL_ARRAY_INSERT_DUPREC screen dumps when clicking on the 'Save' button after having changed a partner number in the Partner

  • Warning  on use of the 'subtable' keyword

    I have previously given advice on this list about the use of the "subtable" keyword which could lead to kern pairs being unavailable. If you have used this keyword, please review the following. Background. Class pairs in a kern feature are compiled a

  • Actionscript  1.0 not working

    Hello! I've never seen this issue before.... I have a swf main file, which at one point loads another swf (with a movie embeded to it) into an empty mc. Everything works well when I test the swf file. Now, once I embed the main swf file into a index.

  • Failure: "oleautomg​r.cpp" line 364 (LabView 6.0)

    This failure occurred when I try to print a graph. It was working properly before. Does anyone have this failure before or know a remedy to the failure? Thanks in advance.

  • Solaris 10 x86 u6

    Hello. Has anyone succeeded in getting Solaris to recognize disks attached in a Dell PowerVault MD1000 connected through a PERC5/E controller? These disks arent found during installation. If anyone could give me some pointers I'd gladly appreciate th