Firefox won't open after updates, unless I start it in safe mode

If Firefox has an update, and I let it update, it will not restart in regular windows. If I click the icon, nothing ever happens. This has been going on for awhile now, it is not a new problem for me. I'm running Windows 7.
The only way for me to fix this issue is to go into SAFE MODE and open Firefox from there, then it finishes the update and will let me load it in regular windows. It is extremely annoying, I have done fresh installs of the program multiple times, that doesn't help.
Any help would be appreciated.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Similar Messages

Firefox won't open after update/upgrade--how do I correct this?WinXP SP3

I got a message saying I should update/upgrade. I did AFTER SETTING RESTORE POINT. After this Firefox will not open (I have tried several ways). I went to restore point and restored. Still will not open. If I can't get it working I will look for another browser. I am now using IE and it is too slow. Thanks for help.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Firefox won't open after update, black screen, beep and "do you want to allow program to make changes..."

Updated Firefox yesterday and now the program will not open on my desktop. Screen goes black for a second, issues a beep and then get box asking if I want to allow Firefox to make changes to my computer. Does not matter if I click yes or no, box disapears and nothing happens. Willing to remove and reload the program but hate to lose all my bookmarks.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox won't open after update

I recently upgraded to the latest version of Firefox, 3.6.6. Since then, I cannot open
the program. I have discarded the old version, and reloaded - still no luck.

Some basic troubleshooting steps here.
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Makea_newprofile
Support
http://support.mozilla.com/en-US/kb/
You can ask for help on the Firefox forum, no registration needed. Mention you are using Mac OSX.
http://forums.mozillazine.org/viewforum.php?f=38

How come my apps won't open after updating to ios5

how come my apps won't open after updating to ios5?

Thanks for the feedback. This is a custom enterprise application. So there is not an update yet. It will take our developer a little time to get it IOS 5 compatiable. So unless I can change the IOS we can't use application until we get upgrade of the custom app.

ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
step one-
Back up your iTunes Library.itl file, found under ~/Music/iTunes
(even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
step two-
download itunes 10.7 from apple. i used this link Download it from Apple here
(i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
step 3-
open Terminal
step 4-
enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
killall iTunes
killall "iTunes Helper"
sudo rm -rf /Applications/iTunes.app/
step 5-
drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
step 6-
install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
step 7-
go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either.

I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either. Anyone have an idea as to what to do?

I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

[SOLVED] Firefox won't open after restart..Until I updated everything

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it
UPDATE:
I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.

Firefox won't open following update. Can't open Profile Mgr, even when using entire directory path in cmd line

I'm running Firefox on a Windows 7 machine. Firefox won't open following the latest update. I've read the help articles and it seems like I need to create a new profile because my settings have likely been corrupted. I'm unable to open Profile Mgr, even when using entire directory path in cmd line. I've tried the following commands in the command line:
firefox -p
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
Nothing happens with either command.
I'm also running Norton Internet Security. I read a help article Re Virtual Browsing features possibly causing a problem. The article said to check the virtualization setting in the internet security software and to clear the virtual cache. I went thru all of the settings menus in Norton Internet Security version 21.6.0.32 and I didn't see anything that looked like 'virtualization" settings, so I assumed that this doesn't apply to me.
If you have any ideas, I'd sure appreaciate your expertise!!

''arcandl [[#question-1038482|said]]''
<blockquote>
I'm running Firefox on a Windows 7 machine. Firefox won't open following the latest update. I've read the help articles and it seems like I need to create a new profile because my settings have likely been corrupted. I'm unable to open Profile Mgr, even when using entire directory path in cmd line. I've tried the following commands in the command line:
firefox -p
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
Nothing happens with either command.
I'm also running Norton Internet Security. I read a help article Re Virtual Browsing features possibly causing a problem. The article said to check the virtualization setting in the internet security software and to clear the virtual cache. I went thru all of the settings menus in Norton Internet Security version 21.6.0.32 and I didn't see anything that looked like 'virtualization" settings, so I assumed that this doesn't apply to me.
If you have any ideas, I'd sure appreaciate your expertise!!
</blockquote>
''philipp [[#answer-670108|said]]''
<blockquote>
hello arcandl, when firefox isn't launching after you double-click on the shortcut this is sometimes also a sign of malware being active on a system.
you might want to try running a scan with some different other security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] which are specialised in removing adware and browser hijackers.
[[Troubleshoot Firefox issues caused by malware]]
</blockquote>
Phillip - You're a genius!!! I ran malwarebytes and it resolved my problem. Thank you so much!!!

Firefox won't open after re-installing and can't remove from control panel. What do I do?

After a storm and short power failure, I started having trouble with certain sites loading, and pages moving slower. I emptied my cache and defragged and ran total virus/ malware scan, but still had problem. (Pages loaded fine on AOL) I decided to uninstall Firefox and re-install to help fix problem. I did this, and now Firefox won't open, no matter if I double click, right click (open), or go through "all programs". I tried to uninstall and re-install again, but now I can't get it to respond through my control panel, either.

Try the procedures in the [[Firefox will not start]] article.

Itunes won't open after update to 11

I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11. The update appeared to complete successfully (no error messages). But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
Some troubleshooting steps I've already tried:
Same thing happens if I try to start itunes in "safe mode".
Same thing happens if I try to start itunes from a different user account.
I've repaired permissions.
I've restarted a few times since installing Itunes and since repairing permissions.
Quicktime starts fine.
I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc. I want to be quite careful not to lose any of those.
One thing that looks suspicious to me is that it looks like in some way version 10 is still installed. At the end of the install, installd wrote both of these lines to the log in the same second:
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
Also if I open Software Update, under "Installed Software" it also shows both versions:
Thanks!

After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

Firefox won't open after i downloaded a Page Speed browser add-on

I went to Google Webmaster Central. To check my site performance it asked me to :
Install the Page Speed browser add-on
Use Page Speed to evaluate the performance of your pages and get suggestions on how to improve them. Learn more
Install Page Speed
Install while using Firefox
The "Install Page Speed" being https://dl-ssl.google.com/page-speed/current/page-speed.xpi
It then asked me to restart firefox. I said ok and firefox switched off but never started again. It won't open when i try to start it again.
I have a lot of saved bookmarks and don't want to loose them. Will this happen if i uninstall and reload firefox or is there a way to get this version working again.

Try opening Firefox in [[safe mode]], whilst in safe mode you can access the add-ons manager and uninstall the Page Speed Browser extension. Hopefully this will resolve your problem.

Firefox won't open after last update on a Snow Leopard Macbook Pro

Hi there,
I just updated Firefox and it now bounces in the dock and then stops bouncing and the little dot below disappears. I've tried restarting the machine and downloading Firefox again. There's no error message given. Does anyone have any ideas ?
Thanks,
Ben
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

I had the same problem. I took the advice to start in safe mode and tested out my two add-ons (Greasemonkey and AdBlock) to see which was the problem. Firefox started perfectly when I disabled Greasemonkey. Hope that helps other people with this same frustrating problem.

Firefox won't open after restart

After I updated Firefox, it will work until I restart my computer. Then it simply won't open at all and will eventually come up with a blank window that doesn't respond. I've had this issue for months and have simply switched to Google Chrome because I didn't have the time to deal with it anymore. I'm not a novice user and I've tried everything:
It won't start in safe mode.
I've done a complete clean install, even deleting the profile information.
I've checked my firewall and my antivirus programs, and they're not the culprit.
I've fully scanned my computer for viruses/malware.
My computer is completely up to date.
I don't really know what else to do. It will only work on a fresh install before I restart my computer. There are no crash reports I can give because it's not crashing..It simply won't open. I'm running Windows 7 on a Thinkpad Edge.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 22.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Aperture won't open after updating iPhoto

I have been running Aperture 3.3.1 for months (and using Aperture since v3.0) on OS-X 10.7.5 (and a few previous versions) without a hiccup. In a comedy of errors a couple nights ago while trying to AirPlay a project on my Apple TV, I launched iPhoto instead of iTunes and fell for the request to update iPhoto. That update in turn asked to update my library which I unfortunately approved. Now when launching Aperture I get the following warning:
Opening Aperture by holding the Option and Command keys while clicking on the library file works and I have tried all three options (permissions, repair and rebuild), but Aperture still won't open from the dock. The images I displayed with AirPlay were added after the iPhoto update fiascso, so if I restore from Time Machine those edits will be lost. At this point that isn't sounding so bad. Am I down to that as my best option? Thanks.

At this point you have two options, roll back the Aperture library or update Aperture.
I don't see a downside to updating Aperture so unless there is some other reason why you don't want to or ca;t update that's the way to go.
If you can't or won't update you'll have to restore the Aperture library from your backups and loose the recent edits.
regards

Firefox won't open after updates, unless I start it in safe mode

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