FIX ADOBE SEND NOTIFICATIONS & Other features

I would love for us to select which notifications do we want when we use the adobe send product. In the previous version (sendnow) we used to receive notifications when the file was actually sent out, and downloaded. In this version we only receive when the file is downloaded which is terrible. Moreover, it would be great to have a CC option in an email too. Lastly, I cannot view my history of files that I have sent but instead I just see a history of files available but no record on what that file is associated with, etc.. TERRIBLE. Please fix these things in the future release.

Hi Donegergroup,
This is all very valuable feedback. To make sure that the right folks see it, I'm going to forward your post to the Adobe Send Ideas forum.
Maybe I'm misunderstanding your last point, but if you look at the Sent Files list in your account at https://cloud.acrobat.com, you can see what files have been sent, and to whom. And, if you click in the far-right column for a particular file, and then click View Full Activity, you can see when the file has been previewed and downloaded, and by whom.
Best,
Sara

Similar Messages

  • FIX ADOBE SEND NOTIFICATIONS AND OTHER FEATURES

    I would love for us to select which notifications do we want when we use the adobe send product. In the previous version (sendnow) we used to receive notifications when the file was actually sent out, and downloaded. In this version we only receive when the file is downloaded which is terrible. Moreover, it would be great to have a CC option in an email too. Lastly, I cannot view my history of files that I have sent but instead I just see a history of files available but no record on what that file is associated with, etc.. TERRIBLE. Please fix these things in the future release.

    Hi Donegergroup,
    Please see my response in your other post on this topic: FIX ADOBE SEND NOTIFICATIONS & Other features
    Best,
    Sara

  • Adobe Send has less features than Adobe SendNow. Is there a way to enable email notification of sent and downloaded files?

    I have just recently switched (forcibly) from SendNow to Adobe Send. I was using the service in order to securely send records to clients and the send receipts as well as the download receipts have proven in-vaulable later down the line. Is there a way to enable such functionality in the new Adobe Send product?

    Hi cmagroup,
    Kindly refer this Faq: Adobe Send | Getting started
    I hope this would help you.Let us know for further assistance.
    Regards,
    Florence

  • I can't send a video from Adobe Send

    I purchased Adobe Send 19.95 yesterday to send a video. But when i sign in it tskes me to Send/Now and will not let me send the video.

    See: FAQ: SendNow transitioning to Adobe Send and Adobe Send FAQ
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    How do I get my money back? Adobe Send feature set not even close to Send Now. No password protected download link option, poor contact management, no branded sending, no Outlook add-in / support. Wow. Talk about killing an excellent product.

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    The problem is the same as described in other similar threads.
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    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
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    ~~~~~~~~~~~~~~~
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     Cheers, Tom

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    how to check if Adobe send now system is down or not

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    Tom Gewecke wrote:
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  • Adobe sending false information on subscription change

    I've been trying out Adobe Create Cloud on a monthly basis. I quit in the middle of the second month only because I don't need creative software at the moment (95% of my work is programming).
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    Damaging Adobe's conversion of month-to-month subscribers to yearly subscribers.
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    I've been trying out Adobe Create Cloud on a monthly basis. I quit in the middle of the second month only because I don't need creative software at the moment (95% of my work is programming).
    I then got an email from Adobe stating the following:
    Since we were unable to bill the payment method on file, your subscription to Creative Cloud has expired and we have deactivated the paid features on your account. If you did not intend to cancel and wish to reactivate your subscription, please update your billing information.
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    I run my own business, so I wanted to let Adobe know what was going on. I think it highly likely that I am not the only person to get erroneous emails with false information upon changing their month-to-month subscription status. I figured this email probably just has the wrong content in part of the email--an email template probably got copied and not adequately edited for this specific use case. I also figured this was probably
    Soaking up support call time with people wanting to know about their credit card and paid features
    Damaging Adobe's conversion of month-to-month subscribers to yearly subscribers.
    During my phone call to support, I clearly detailed the contents of the email.
    Here's what support had to say about these emails: "Don't pay attention to those emails, they are mostly spam". Yep, that's what the support supervisor had to say to me. He said don't pay attention to any email Adobe sends you.
    I figure the right thing to do is for someone at Adobe to open a ticket on the erroneous messages being sent to month-to-month users who change their subscription status. And, since support obviously had no interest in these emails going out, I'm hoping that by posting this message here, that someone who cares will see this and open a ticket to fix these emails.
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  • Why does Adobe sendnow work and the newest and greatest Adobe Send does not work?

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    Funny how you answer to "troll". (What's your handle on AT&T forums?)
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  • Is there a way to view the messages I sent along with files in Adobe Send?

    Is there a way to view the messages I sent along with files in Adobe Send?

    Too bad...I wish that feature was still there that was in SendNow...I also have to go and get the recipients email each time I send a file instead of Send remembering the email addresses I have sent to in the past.
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    Can we have a Signature in the Adobe Send? also can it remember our passed email recipients address like SendNow did?

    Hi there,
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    New one:
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    Have you checked out the guide section and faq section on these forums as well? Lots of cool stuff.
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