Fix Pack 3.3 Problem

I've just loaded Fix Pack 3.3 and when I attempt to open an existing Dashboard file, Excel opens and I receive the following message: "Microsoft Visual Basic File not found". I then get the following message from Xcelsius: "An error occurred while communication with Microsoft Excel. To prevent further data corruption, Xcelsius must close". I'm running Xcelsius Engage on Windows XP.
Anyone else have any ideas or experiencing similar problems?

Stratos,
I appreciate very much your help here. Since I do not see the Fix Pack 3.3 in the installed programs, it looks like I'll need to take your advice on reinstalling. Could you please confirm for me the following before I go forward:
I'll go to the Downloads page of SAP and re-download the Service Pack 3 ("Xcelsius Enterprise 2008 Service Pack 3"). I'll then uninstall Xcelsius 2008 from my PC and install the Service Pack 3 download.
Please let me know if my above is correct.
Thanks!

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The e-mail for World Strike support is: [email protected]
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Help: Problems accessing XML file in WebSphere 3.5 Fix Pack 4 on Solaris

We are having an emergent issue with WebSphere 3. 5 Fix Pack 4 on Solaris 2.6: The WAR file we deployed fails with runtime exception due to the inability
to access a local resource(XML file) in the converted WAR file's web directory.
The way we access this XML file is as follows:
ServletContext theCon = getServletContext();
URL u = theCon.getResource ("/web/test.xml");
String newPath = u.toExternalForm ();
InputStream is = new URL (newPath).openStream();
The InputStream returned from the URL object is NULL.
After checked the URL's externalForm string, we noticed that its protocol part is "classloader", e.g. the whole URL string is like "classloader:/opt/...../web/test.xml". However, if we replaced "classloader" with "file", the problem disappeared and the XML file can be read without error.
Anybody know why "classloader:" in the URL string cause this problem, and what is the solution without changing the URL string?
Thanks a lot!

Hi,
Can you try to replace the two last lines with:InputStream is = new FileInputStream (u.getFile());Hope this helps,
Kurt.

BO XIR 3.1 Edge- Problem installing Fix Pack 1.1

I am trying to install Fix Pack 1.1 for XIR3.1 Edge.
The BO installation is installed on c:\businessobjects
When asked for Server Instance and Service Name:
SERVER INSTANCE = Server name
SERVICE NAME = defaults to TomCat55
However, I get this error. Where am I going wrong?
Application server instance not detected in directory '$/conf/Catalina'.

Hi Joe,
try localhost as server name.
Regards,
Stratos

Fix Pack 3.3 Question/ Problem

Install Fix Pack 3.3 this week. Built a new model and everything worked fine. I opened a model built in a prior version. The model opened fine.
When I went to preview the model, I the following error:
Microsoft Visual Basic - File Not Found
Then a second error message:
An error occurred during SWF generation. For more information contact the file creator or your system administrator
Any idea on what might be happening and how I can get these to work with Fix Pack 3.3?

Stratos,
I appreciate very much your help here. Since I do not see the Fix Pack 3.3 in the installed programs, it looks like I'll need to take your advice on reinstalling. Could you please confirm for me the following before I go forward:
I'll go to the Downloads page of SAP and re-download the Service Pack 3 ("Xcelsius Enterprise 2008 Service Pack 3"). I'll then uninstall Xcelsius 2008 from my PC and install the Service Pack 3 download.
Please let me know if my above is correct.
Thanks!

Problem installing fix pack

corrupt files notice when in process of installing the fix pack 3.1?

When you download the file, there will be a file size shown. When you have downloaded the file, check the file size. If they're not identical, then the file isn't downloaded properly.
If your downloads keep finishing prematurely, try using the SAP download manager.
If you download is complete (the file size is right) please post back with the version.

Problem after installing upgrade to Fix Pack 2

Hi,
I have a formula which is performing differently after installing Fix Pack 2. The formula is being used within the spreadsheet component and I've selected the ignore blank cells in values on the behavior tab.
The formula works correctly with Fix Pack 1, but not with Fix Pack 2.
In Fix Pack 1, the spreadsheet component in design mode correctly displays one row of data (headers).
In Fix Pack 2, the spreadsheet component in design mode incorrectly displays multiple rows (this should still only show the header row).
My formula is:
IF(ISERROR(FIND($A$2,D23,1)),D23,REPLACE(D23,FIND($A$2,D23,1),1," "))
Basically what this formula does is replace a CR/LF in a field with a space.
We backed out Fix Pack 2, and the formula works correctly.
Anyone have any ideas on why Fix Pack 2 is causing this formula to behave differently?
Thanks.

Hi Jim,
Could you install FP3 for Xcelsius and see if this works fine?
Also try to create a sample model in FP2 with the similar formula and check if it works.Let me know what happens if you install FP3.
Thanks,
Amit.

Siebel 8.0.0.12 Fix Pack; Unable to get the seed from binary file.

Hello Folks,
Can anyone throw some light into what action is required on my scenario.
I have applied Fix Pack Siebel 8.0.0.12 on top of 8.0.0.11 SBA. After it is appled, I am facing a documented issue within the Release Notes for the 8.0.0.12 Fix Pack
The issue is "UNABLE TO LAUNCH URL AFTER APPLYING SIEBEL 8.0.0.12". I tried the steps given with the MR document, however, I am still having this issue.
I am also not sure what is expected at the step of; Run the following command: seedgeneratorutil myseed.dat abcdef .
It's asking me for a value to enter for seed at command prompt. "Enter the seed":
what I should give here. As an assumption values,I gave SADMIN and tried to launch but still shows up the same error
Please Assit
Steps Details from Release Notes:
UNABLE TO LAUNCH URL AFTER APPLYING SIEBEL 8.0.0.12
Component: Server Infrastructure
Subcomponent: SWSE
Product Version: Siebel 8.0.0.12
Base Bug ID: 11938270
**Users are unable to launch the URL after applying the Siebel 8.0.0.12 Fix Pack.
**Use the following workaround to address this issue:
Navigate to the eappweb/bin directory from the command line on the SWSE installation.
Run the following command:
seedgeneratorutil myseed.dat abcdef
NOTE: In the example, myseed.dat is a filename. You can give any file name you wish.
The myseed.dat file is generated in the eappweb/bin directory.
Edit eapps.cfg to include the following parameters under the SWE section:
seedfile = < complete path for myseed.dat >
Bounce the web server.
(For Linux only) Copy libmod_swe.so from the eappweb/bin folder to the web/ohs/modules folder
Thanks
Kumar

Wilson,
Thanks for your reply.I have repeated the steps and regenerated the error messages.
Browser
Message:
An error occurred while trying to process your request. This error indicates a problem with the configuration of this server and should be reported to the webmaster (along with any errors listed below). We apologize for the inconvenience
Initialization error:
Unable to get the seed from binary file.
Log
2021 2011-09-20 23:23:01 0000-00-00 00:00:00 +0530 00000000 001 003f 0001 09 ss110920_7068 7068 7852 E:\sba80\SWEApp\log\ss110920_7068.log 8.0.0.12 [20444] ENU
ProcessPluginState ProcessPluginStateError 1 000000024e781b9c:0 2011-09-20 23:23:01 7852: [SWSE] Unable to get the seed from binary file.
Eapps.cfg
[swe]
Language = enu
Log = errors
LogDirectory = $(SWSERoot)\log
ClientRootDir = $(SWSERoot)
SessionMonitor = False
AllowStats = true
LogSegmentSize = 0
LogMaxSegments = 0
DisableNagle = False
seedfile = E:\sba80\SWEApp\BIN\80012seed.dat
Thanks
Kumar

Crystal 2008 Fix Pack 1.2 Changes?

I have 2 questions.
1) What has changed in Crystal Reports Fix Pack 1.2 (Posted 01-13-2009)?
2) Is there a mailing list or RSS feed or something I can sign up to so that I am notified when a new HotFix / Service Pack is released for Crystal Reports 2008?

Naveen,
I did as you instructed but my problem is still unresolved...
I downloaded 'cr2008sp1_fp12.exe' from the [Business Objects Download Page|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
I ran the application and browsed to where the files were extracted in my case (C:\Documents and Settings\Administrator\Local Settings\Temp\package)
After investigating all the files I was unable to find a 'ReadMe' file.
Here is a summary of what I did find:
1) CrystalReports.msp
2) license_xx.xxx (License files in many different languages and in TXT, RTF and PDF)
3) What appears to be 'localized' versions of the same 'CrystalReports.msp' file
If anyone can give me a specific list of what is changed I would really appreciate it.

Fix Packs (4.1 & 4.2); Wont Install; Error message: CRC Failed in package

We receive the following message when we try to install fix packs 4.1 and 4.2. The fix pack will correct issues identified with the installation of service pack 4. The error message states: "Some installation files are corrupt. Please download a fresh copy and retry the installation".
I did a second download and receive the same error message. Has anyone else run into this problem while downloading the identified fix packs (4.1 & 4.2)?
Dooley

Are you downloading from the new SAP site or the older BO ESD site located at http://businessobjects.subscribenet.com?
I know on the ESD site there is a link for "more details". This will bring up a page with the md5 sum of the file.
After downloading to your workstation you need to run a md5sum program against the downloaded file and make certain that the md5 sum matches what is listed on the ESD site. If it does not match, then your downloaded file is corrupted.
If you search the internet there are many free md5sum programs. It is usually already included on most unix and linux platforms with the command md5sum.
Are you downloading windows or unix patches?
If unix, do not use a windows zip utility. Always transfer the files to your unix server via binary mode ftp and then unzip/untar using unix utilities.
--Jack

Finding Download for SAP Integration Kit Fix Pack 3.1 / ADAPT01412706

Hi all,
by using Crystal Reports 2008 V1 SP3 in combination with SAP Integration Kit 3.1 (SBOP INTEGRATION FOR SAP SOLUTIONS XI 3.1 SP3 WINDOWS (32B)) i get an error during the inportstep of the transports in our BW System.
This error is descriped and solved in Note 1484086
(https://websmp130.sap-ag.de/sap%28bD1kZSZjPTAwMQ==%29/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3134383430383626)
Following the Notesteps there is one conclusion using the transport files from the "SAP Integration Kit to FixPack 3.1" . My problem is to find these named Fix Pack in the download area of the Marketplace.
An Fix Pack for the SAP Integration Kit itself seems to be not aviable,
therefore I tried several downloads beginning with:
Crystal Reports 2008 Fix Pack 3.1 - Click Once
Crystal Reports 2008 Fix Pack 3.1 - Redist Install
Crystal Reports 2008 SP3 Fix Pack 3.1
there are no transportfiles in any of these packages.
If any from you have some idea where to find the right transport files, please let me know.
Regards
Marco

Hi Marco,
you can go in Sap Support Portal -> Software Downloads-> BusinessObjects Downloads
in the left select "Search for Software Downloads" then in "Search Term" input:
BOBJINTGRSAP03P
You'll retrieve all available versions of IK SP3 with related fixpacks.
Regards.
Roberto.

Xcelsius 2008 Fix Pack 3.5 (FP3.5) is now available

Xcelsius 2008 Fix Pack 3.5 (FP3.5) supports Windows 7, see notes section below
(Fix Pack 3.3 was the first version for Windows 7)
It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2, FP3.3 or FP3.4: See: Xcelsius 2008 SP3 is now available
u2022 The Xcelsius Present 2008 Fix Pack 3.5 patch is for Xcelsius 2008 SP3 Present only.
u2022 The Xcelsius Enterprise 2008 Fix Pack 3.5 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
Make sure you download the self extracting file and run it from your hard drive.
When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
After you have applied the Fix Pack the version number in the about box will be version: 5.3.5.0
The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.5
u2022 Xcelsius 2008 Fix Pack 3.5 Release Notes
There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms
Regards
The Xcelsius Team
Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
Support for Windows 7
Xcelsius 2008 Fix Pack 3.5 (FP3.5) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).
Installation on Windows 7 or Vista
When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
Turn off User Account Control on Windows Vista
On Windows Vista only you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off
How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
Every time (recommended):
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
One time only:
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
When to run Xcelsius 2008 as an administrator:
Before you try to set or change the Xcelsius 2008 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.
When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.
Please also see the SAP Crystal Solutions Support Portal: http://www.sdn.sap.com/irj/sdn/crystal-xcelsius-support
Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

Hi,
when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
Best regards,
Simon.

Xcelsius 2008 Fix Pack 3.4 (FP3.4) is now available

Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7, see notes section below
(Fix Pack 3.3 was the first version for Windows 7)
It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2 or FP3.3: See: Xcelsius 2008 SP3 is now available
u2022 The Xcelsius Present 2008 Fix Pack 3.4 patch is for Xcelsius 2008 SP3 Present only.
u2022 The Xcelsius Enterprise 2008 Fix Pack 3.4 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
Make sure you download the self extracting file and run it from your hard drive.
When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
After you have applied the Fix Pack the version number in the about box will be version: 5.3.4.0
The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.4
u2022 Xcelsius 2008 Fix Pack 3.4 Release Notes
There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms
Regards
The Xcelsius Team
Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
Support for Windows 7
Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).
Installation on Windows 7 or Vista
When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
Turn off User Account Control on Windows Vista
On Windows Vista only you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off
How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
Every time (recommended):
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
One time only:
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
When to run Xcelsius 2008 as an administrator:
Before you try to set or change the Xcelsius 2008 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.
When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.
Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

Hi,
when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
Best regards,
Simon.

Xcelsius 2008 Fix Pack 3.3 (FP3.3) is now available + supports Windows 7

Xcelsius 2008 Fix Pack 3.3 (FP3.3) is the first version of Xcelsius 2008 that supports Windows 7 (see notes section below)
It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads
This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1 or FP3.2: Xcelsius 2008 SP3 is now available
u2022 The Xcelsius Present 2008 Fix Pack 3.3 patch is for Xcelsius 2008 SP3 Present only.
u2022 The Xcelsius Enterprise 2008 Fix Pack 3.3 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.
Make sure you download the self extracting file and run it from your hard drive.
When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.
After you have applied the Fix Pack the version number in the about box will be version: 5.3.3.0
The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:
u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.3
u2022 Xcelsius 2008 Fix Pack 3.3 Release Notes
Regards
The Xcelsius Team
Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista
Support for Windows 7
Xcelsius 2008 Fix Pack 3.3 (FP3.3) is the first version of Xcelsius 2008 that supports Windows 7.
Make sure you apply Fix Pack 3.3 if you are using Windows 7.
Installation on Windows 7 or Vista
When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:
To do that right-click on setup.exe and select Run as administrator.
You will be asked if you want the setup program to make changes to your computer, select Yes.
When the Fix Pack 3.3 installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.
Turn off User Account Control on Windows Vista
On Windows Vista only you must turn off User Account Control.
If you do not then the Add-On Manager and Export to AIR menu items will be disabled:
Go to START > Control Panel > User Accounts > Turn User Account Control on or off
How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):
Every time (recommended):
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator
One time only:
Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.
When to run Xcelsius 2008 as an administrator:
Before you try to set or change the Xcelsius 2008 license key.
If you do not the license key will not be updated or you may get a message saying that the license key is invalid.
When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).
If you do not the Add-on Manager may crash or freeze.
When you want to export to Adobe AIR
If you do not then Export to AIR may crash or freeze.
Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius
Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

Hi,
when will IE8 be supprted with Xcelsuis 2008? I am having the problem that no new Connections (e.g. QaaWS) can be created... Thanks for a quick answer.
Best regards,
Simon.

Xcelsius 2008 Service Pack 1, Fix Pack 1 is now available

Hello,
FP1 is now available and posted on the Business Objects download support site. You can access it here: <a href="https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm">https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm</a>
It applies to Engage, Engage Server and Enterprise.
Fix Pack 1.1 Release Notes are now available online for download at [http://help.sap.com/content/bobj/overview/index.htm]
After the upgrade in Help > About your Xcelsius version number should be 5.1.1.0. Build 12,1,1,344.
You must already have SP1 installed before installing FP1. Customers buying Xcelsius after August would already have SP1. To confirm which version you have click on help -> about. The Build Number should be: 12,1,0,247.
Take care,
Saskia
Welcome to the Xcelsius Forum!
Please also see the [Xcelsius Community|https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius] and [SAP Wiki FAQ|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/wiki+faq] for extra help.
Use the search to find answers before you post.
More detailed [rules of engagement|https://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement], can be found on the SAP Wiki.
Happy posting!
The Community Team
Edited by: Andy Brathwaite on Dec 17, 2008 10:12 PM

I have installed Xcelsius 2008with SP1 and the FP1.
The problem I have is with all the versions.
If I open Xcelsius and click on File -> Manage Add-ons.., I get the following error message:
Microsoft Visual C++ Runtime Library
Runtime Error
Program C:\Program Files\Business Objects\Xcelsius\Xcelsius.exe
The application has requested the RunTime to terminate in an unusual way.
Please Contact the application support team for more information. OK.
Now after I click on OK, the computer completely freezes up and has to be restarted - with a hardware reset. Power Off and Back On.
I have the About screen with Xcelsius Version 5.0.0.99
Build Number 12,1,0,247
This occurs on a HP tablet AMD Turion X2 Dual-Core Mobile RM-72, Windows Vista Ultimate 32-bit SP1.
I have uninstalled and reinstalled the software 3 times, and still no luck.
The PC is less than a week old, and I am just configuring it and trying to ensure the software is functioning correctly.
During the restart of the PC, after I have requested restart windows normally, I get the message that flashes up sometimes, that states
441/441 / registry (or very similiar - it happens very fast)

Fix Pack 3.3 Problem

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