Flash 10 ExternalInterface and AJAX issues in IE

Our site has been working fine for a year with Flash Player
9.
After we install Flash Player 10 the Flash to JS interface
(ExternalInterface) appears NOT to work after new page content is
loaded via an AJAX call.
Example:
1. Load site with Flash content - all is good and
ExternalInterface works fine
2. Click to load new content area containing Flash via AJAX
call - page content loads ok
3. The SWF's in the loaded content cannot use
ExternalInterface. Even ExternalInterface.addCallback() call fails
Only thing that changed appears to be the Flash version 10.
We have founf one vista machine with Flash 10 that does work.
All XP and other Vista machines fail. Firefox works just fine with
Flash 9 and 10!

I'm having the same exact problem. I've uninstalled,
reinstalled, the works. Flash works great in my alternate browser,
Opera, but not with IE.

Similar Messages

CS5 Flash Brush Tool and Stage Issue

http://oi44.tinypic.com/fooozl.jpg
I have two issues while using CS5 Flash right now and it's driving me crazy.
For the first issue. (Number 1)
How do I make it so that the dots do not appear after I draw something with the brush? Whenever I draw something with the brush and select it with the mouse, it goes into a, "Dot" image that is shown in the image. This should not happen. I remember there was a setting that made it so that all objects drawn by the brush are completely solid when you select it with the mouse tool. Which setting is this?
For the second issue, (Number 2)
How do I expand the overall working stage that I use within my image? Whenever I click and drag and object to the right, it gives me a bit more room to see the overall object when I zoom out. But than it stops. How do I make the overall stage larger so I can see all of my objects that I have?
Please, someone help me out here.
Thank-You.

select the brush tool. in the properties panel is a smoothing parameter that you can adjust from 0 to 100. try 0 and see if that's what you want.

Flash player crashes and other issues.

My wife is having issues with Zynga Bingo and Flashplayer. Over the past 3 days (starting approx 20 July) she will be able to play for a bit and then it will just lock up on her. Now it won't run at all, Flashplayer keeps giving an error stating it is unresponsive.
What is odd is that it is only occuring on her account. When I get on my account or our daughter gets on her account on the same laptop we do not have any of these problems.
In researching this issue I have seen so many suggestions for fixing it, I have tried to run it on Google Chrome, Internet Explorer and Firefox. It does the same thing on all browsers, and the other 2 accounts do not have any issues on any of the browsers.
I have uninstalled and reinstalled the graphics drivers, sound drivers, Flashplayer and Java.
Why? If this is a hardware or software issue, is the problem only occurring on one account out of the three when they are all three played on the same laptop.
After starting the game on her account it comes to the screen where you select how many Bingo cards you want to play and the music and screen freezes a couple seconds after loading and you can't select anything on the screen.
I should add, we have had many problems with her Zynga account in the past, she had a stroke last year and there was several hundred dollars worth of charges at a time when she was in the hospital and didn't have the laptop with her. Just a couple months ago her laptop and my laptop both crashed and had to have the operating systems reinstalled (recovery programs failed to work). This was just after a major windows update, both laptops would not boot up after installing the same updates. During the week the laptops were being worked on we did not have access to a computer and yet there were "again" hundreds of dollars in Zynga charges which we could not explain.
Is it possible that her account has somehow been hacked by someone thru the Zynga service, as that is the only place she is having problems...and would explain why only her account locks up and not the other two?
Attaching a DirectX file so you can see the system setup....what else can I add to help in troubleshooting? No antivirus programs or spyware has been detected and the operating system is a fresh install. All she uses the laptop for is her facebook games and email.
Thankyou for your help.
System Information
Time of this report: 7/23/2012, 19:59:46
       Machine name: DEX-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Dell System XPS L702X
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8086MB RAM
          Page File: 2096MB used, 14073MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
          Card name: Intel(R) HD Graphics Family
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04B81028&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMO1720
        Native Mode: 1920 x 1080(p) (60.010Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2455 (English)
     Driver Version: 8.15.10.2455
        DDI Version: 10.1
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 7/20/2011 08:39:56, 8310272 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-3669-B424B7C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0116
          SubSys ID: 0x04B81028
        Revision ID: 0x0009
Driver Strong Name: oem79.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2455:pci\ven_8086&dev_0116&subsys_04b81028
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
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                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
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                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
Sound Devices
            Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0665&SUBSYS_102804B8&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6312 (English)
      Driver Attributes: Final Retail

Thank you for providing all details in your first post; very few posters do that.
Two things to try:
disable hardware acceleration on the affected account; see http://forums.adobe.com/thread/891337
if that improves the situation, then updating the graphics drivers would be advised; see http://forums.adobe.com/thread/945765 - you can re-enable hardware acceleration after that

Flash Builder 4 and facebook issue

Hi,
I've implemented the facebook files neccecary for the facebook & application integration correctly.
Once I've done it with the tutorial's project it worked perfectly.
However once I tried doing the same proccess for my latest project and after I've uploaded the project to my website
all it gave me was a blank white page with nothing in it.
important notes:
* - The application IS registered with facebook.
* - The project has the SAME files as the first project I did with the tutorial (except the main application ofcourse).
* - Using Flash Builder 4 (flex 4).
Link to the black white project:
http://www.sagiyo.com/facebook/userpong/
Any suggetions?
Thanks in advance,
Sagi.

again, anyone?

Flash CS3: Buttons and Button issues

Hello,
I am currently using flash CS3, and going at my 1st attempt at making a flash website for my screenprinting business. I am using action script 2. I created the buttons (Button Symbols) in flash and am having difficulty with them. When I go to test the movie I get this error message "Mouse events are permitted only for button instances". Once again, I have created these buttons as button sumbols in flash and they are all not working properly as I have a error message for each button symbol. What might be going on, and what can I do to resolve it?
5 button instances
Location is scene 1
Sourse is On Press
This is how I am coding the buttons
on (press) {
gotoAndStop(1);
6 page flash site

What you should do is take a different approach and not use code that gets attached to objects--it's an old practice that unfortunately couldn't be dropped due to the need to support old designs.
Give each button on the stage a unqiue instance name and assign code for them using their names. So if you have a button that you assign the instance name "btn1", then you can assign its code in the timeline using...
btn1.onRelease = function(){ // recommend using onRelease over onPress
gotoAndStop(1);

Adobe Flash IDE: Migration/Compatibility issues between Adobe Flash Professional CS3 and CS5

Hi,
Adobe Flash IDE: Adobe Flash CS3 Professional and Adobe Flash Professional CS5
I am facing some migration/compatibility issues between Adobe Flash CS3 Professional and Adobe Flash Professional CS5:
I am working on a project that has been completely developed in CS3 earlier. When I am using CS5 (Flash Player 9 / Flash Player 10) to compile the FLA files, it is creating some new issues like some customized radio buttons are getting disappeared while viewing the SWF on a web page etc.
So, I would like to know:
1) Is there any migration/compatibility issue between Adobe Flash CS3 Professional and Adobe Flash Professional CS5?
2) If yes: Is there any patch available from Adobe for it?
3) If no: What could be the causes and the best possible solutions for it?
Any help and support would be highly appreciated. Many thanks in advance!
Thanks & Regards
Amit

Apparently some people have issues, but I don't think it is across the board. Here's a link to another recent posting that may or may not prove helpful to you...
http://forums.adobe.com/thread/776615?tstart=60

Firefox 3.6.23 having freezing and rebooting issues with Adobe Flash Player 11 Plugin

Firefox 3.6.23 is experiencing constant freezing and rebooting issues with Adobe Flash Player 11 Plugin, not sure if it is a conflict issue or not.
Since the update there had been no reported issues till today when the blue screen came up on me, this issue prior to plug in 11 had occurred at least 6 times, this issue only happens on firefox.
I do not wish to update since recent firefox browsers seem to have a lot of ongoing issues.

Anyone able to help please?
Thanks.

I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)

I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)

fyfesa1970 wrote:
Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
We all can learn from this. Whenever you get stuck in a customer-service situation that goes nowhere, as soon as you become aware of the futility, get the name and employee ID of the person, then say, "I don't mean to be rude, I think we're both wasting our time. Perhaps you weren't trained for this issue, or perhaps your system isn't displaying the correct information. It doesn't matter, because I'm not getting proper customer support this way. Please ESCALATE this to your highest-level manager IMMEDIATELY. If that person isn't availabe, ESCALATE me to that person's highest-level manager. If you haven't been given the proper training, you can use this to inform your manager that you need the training. Thanks for trying to help. I appreciate it. I have copied and saved this chat session. NOW PLEASE ESCALATE THIS CASE AS I HAVE REQUESTED ABOVE. I'm waiting now... "
The point is that you're a customer, and the company needs customers, so the individual who's failing to deliver good service needs to be identified so they can be properly trained, and so that problems in the system can also be identified, but more important is that you get the service you're entitled to.
If you search the forum for similar questions, you'll see the kind of information that the volunteer users like yourself on the forum need to know about your system and files involved, so they can help you better.
Good luck.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

To Bentley Wolfe, Adobe, re: Locked [ADOBE FYI] : Getting Support for Flash Player 10 and Issue Tracking post

Hi Bentley,
I wanted to tell you that an important link you posted does
not work and says "Sorry, this page is not available".
It is in your post entitled "Locked [ADOBE FYI] : Getting
Support for Flash Player 10 and Issue Tracking post", and is at
http://www.adobe.com/cfusion/webforums/forum/messageview.cfmforumid=44&catid=184&threadid= 1400586&enterthread=y.
The link that is non-functional is "If you have issues
installing Flash Player 10, first troubleshoot your issues using
http://www.adobe.com/support/flashplayer.
Read the technotes, do some testing.".
I just wanted you to know, since you have gone to all of the
effort of posting it. I apologize for having to start a new thread,
but I was unable to post to your thread, since it is locked and
read-only.
This is the issue I am dealing with myself, and desperately
need help with. :)
Thank you so very much,
Karen

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

AIR with JavaScript and AJAX (noob design issues)

Okay, so as the subject states, I'm a noob when it comes to designing an AIR app. My question is kind of two fold:
First, as a matter of design, I've got a main window that has several drop-down type menus "File", "Preferences", "Help" that kind of thing. My plan was to keep reusing the main window for each of my different screens (unless a pop-up/dialog type screen was called for)
Anyway, the application I'm writing will, in part, handle a database of patrons. So under one of the menus (File in this case) I've got a "Patron" option. Clicking on "Patron" fires a function called newPatron() which in turn calls my function ebo.displayScreen('patron.htm'). This latter function takes the filename passed in and reads that file then dumps it's contents out to the main screen.
So, my main window consists (in part) of the following html:
<body onload="ebo.doLoad();">
     <div id="content"></div>
</body>
then my displayScreen function looks like this:
function displayScreen(filename){
     var my = {};
     // get a handle on the file...
     my.file = air.File.applicationDirectory(resolvePath(filename);
     // get a handle on the stream...
     my.stream = new air.FileStream();
     //open the stream for read...
     my.stream.open(my.file, air.FileMode.READ);
     // read the data...
     my.data = my.stream.readUTFBytes(my.stream.bytesAvailable);
     // close the stream...
     my.stream.close();
     // update the screen (I'm using jQuery here)
     $("#content").empty().append(my.data);
So anyway, this works like a champ. I click on "Patron" from my file menu and the screen changes to display the contents of patron.htm.
Currently, patron.htm just contains the following:
<div style="text-align:left;">
     <input type="button" value="add" onclick="ebo.add(1,2);" />
</div>
<div id="result"><div>
ebo.add looks like this:
function add(a,b){
     var my = {};
     my.result = a + b;
     $("#result").empty().append(my.result + "<br />");
So, if anyone hasn't guessed by now, the code contained in the ebo namespace gets included on the main screen when the application loads, and my problem is that despite the fact that once the patron.htm file is loaded in the content div by clicking on the menu option, my button on that screen refuses to work. I've even tried just having the button do an alert directly,
<input type="button" value="add" onclick="alert('AIRRocks!');" />
but even that fails!
So, I added some code to the main page to test a button from there...
<body onload="ebo.doLoad();">
     <input type="button" value="add" onclick="ebo.add(1,10);" />
     <div id="result"></div>
     <div id="content"></div>
</body>
So, now when the main screen loads, I get an "add" button and when I click it the number 11 appears in the "result" div. When I click on the Patron menu option, the new html and javascript are loaded into the "content" div, but the add button in that area refuses to work!
What gives? I'm sure I'm missing something. So I guess the two questions are: is my scheme of loading new content into the main window by reading the contents of a file, flawed in some way? Or am I just missing something about making calls from this dynamically loaded content? It *looks* like it should work fine, but if I can't make javascript calls from the resultant content, then the concept is no good.
I realize this has been a somewhat long winded post, but hopefully it describes in enough detail the problem I'm having. I should maybe add that I've looked at what's in the DOM using the AIR HTML/JS Application Inspector and it looks like everything should work perfectly.
I hope someone out there can help me and might have the patience to explain where I've gone wrong. I might also mention that the only book I've read (or am reading) on AIR with JavaScript and AJAX is "Adobe AIR (Adobe Integrated Runtime) with Ajax: Visual QuickPro Guide"... it really hasn't covered aspects of what makes good design (like what's the best way to reuse the main application window to hold interactive content)... but anyway, there you have it.
Again, I hope someone can help me out.
Thanks!
Chris

Thanks for responding, Andy. I don't think I'm losing my namespace. That
thought had crossed my mind, which is why (and I thought I put this in my
original post) I tried putting a somple alert in the onclick event of the
button in my "patron.htm" file... but that simple alert doesn't even work.
:o(
Do you still think it's an issue with the namespace?

Flash Player linux, grey box issue (youtube vids and some applets do not display)

I posted this question on my distro-specific forum as well as linuxquestions.org, however it appears to be a unique problem, so here it is:
When viewing videos on youtube.com, most other websites, and when trying to run certain flash games, the flash applet will not display (though the audio will play). Instead of displaying the flash applet, there will be a grey box where the flash video or applet would normally be.
This problem occurs on Firefox and Chromium, but not on Opera.
My Specs are as follows:
Distro: PCLinuxOS 2010 (32-bit)
flash-player-plugin: 10.1-2pclos2010
firefox: 3.6.6-1pclos2010
swfdec has never been installed (to my knowledge)
I did a lot of investigating about the problem but have turned up no solutions thus far. Here are my results.
Flash videos and applets which allow access to the settings menu (like youtube played from their website) do not display, however flash videos and applets which do NOT allow access to the settings menu (including youtube videos embedded in other websites) WILL display.
Reinstalling flash-player-plugin and firefox through synaptic does not solve the problem (though note that PCLOS works with rpm files, not deb files. apt4rpm does not support the remove --purge operation, however reinstalls are said to overwrite custom configs with stock ones.)
Creating a new firefox profile and/or starting FFox in safe-mode does not solve the problem
Creating another user and running FFox from that user will properly display flash videos
Comparing default plugins between my main user and new user shows that there is no difference. So this likely rules out a defective extension or plugin binary.
Deleting ~/tmp/plugtmp* folders when FFox is closed does not solve the problem.
Removing the ~/.macromedia and ~/.adobe folders does not solve the problem. (have checked permissions between the new test user and main user, and they are equivalent)
Downloading libflashplayer.so from the Adobe website and copying it to /usr/lib/mozilla/plugins has no effect on the problem.
I'm thinking that there might be somewhere else that flash stores configurations for my user, and that maybe the settings there are corrupted and would need to be purged. However frantic googling has turned up nothing useful so far.
Does anyone have any suggestions for me?

The problem, at least in my case, was QtCurve's opacity. If I have opacity set to less than 100%, flash would not display for sites like Youtube and Vimeo, but worked elsewhere.
The solution for me was to go into qtcurve's settings, and put npviewer.bin in the application exceptions section for window and menu opacity. Doing that, I was able to keep my transparent menus, and also use flash everywhere.
You can find out what the application name is by launching your browser of choice in a terminal with qtcurve debug turned on, like so:
QTCURVE_DEBUG=1 firefox
If you watch through the lines that start with "QtCurve" you'll see "Application name". Look for the one that shows up when you try to load a video. In my case it was npviewer.bin. In yours, it might be nspluginviewer or something else. If you add an exception for that specific application, you'll fix your problem without having to compromise on your theme.

Flash and Firefox issue

I have a flash file that uses an AS3 script to jump to random labels in order to play a different movie clip on each keyframe. The file works great in Safari and even Explorer, but for some reason it will not run in Firefox. Any ideas? I have attached the script-
function getRandomLabel():String {
var labels:Array = new Array("patients", "renters", "subscribers","members", "applicants","guest","drivers","customers","tourist","registrants");
var index:Number = Math.floor(Math.random() * labels.length);
return labels[index];
this.gotoAndStop(getRandomLabel());
Thanks

Here is the embed code. This is the flash generated html file. The file loads and will play after a couple refreshes however, it only plays the movie clip on one frame. I dumbed the file down to AS2 Flash Player 8 and it loaded and played without the refresh but it still only plays the same frame.

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>final_revise</title>
</head>
<body bgcolor="#ffffff">
<script language="JavaScript">

</script>


<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0" id="final_revise" width="950" height="500" align="middle">
<param name="allowScriptAccess" value="sameDomain" />
<param name="movie" value="final_revise.swf" /><param name="loop" value="false" /><param name="quality" value="high" /><param name="bgcolor" value="#ffffff" /><embed src="final_revise.swf" loop="false" quality="high" bgcolor="#ffffff" width="950" height="500" swLiveConnect=true id="final_revise" name="final_revise" align="middle" allowScriptAccess="sameDomain" type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/go/getflashplayer" />
</object>
</body>
</html>

BIOS Flash Recovery and Boot Issues

Im sure that you've heard this a thousand times but you gonna have to hear it one more time. On my K8T Neo I Flashed BIOS 1.20 through LiveUpdate. When I went into the startup I entered the setup and it said that it was going to perform a flash recovery. I put what I thought was my flash recovery disc and went and took a shower and ate. When I got back 30 minutes later nothing had happened. So I restarted my computer and I got a boot error. I can still get to the setup screen but thats it. What do I need to do?

ok noob just get your floopy disk,then reboot as soon as u start to reboot put floopy in then bam let it flow but first go to bios by PRESSING DELETE keep press it intill the bios come on then look for loaad default bios hit enter then as it reboot do what i said above hope that doest cause it did for me

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Unable to log into iMessage and intermittent issues with FaceTime

Late 2011 MacBook Pro, OS X 10.8.4. I'm an admin level Windows guy but a relatively new (and otherwise very pleased) convert to Mac OS.
This morning Messages started repeatedly prompting me for my iMessage password and FaceTime has starting working only intermittently. Both work fine from my iPad and iPhone 5. Both have been working from my MacBook Pro for months.
This morning when I tried to fire up Messages on the MacBook I got an error saying "The server encountered an error processing registration". After doing some Googling, I noticed that many folks said that when they had this problem they also had an issue with FaceTime. I confirmed that FaceTime was indeed giving me the same error as iMessage. After trying some solutions from past threads that didn't work, I rebooted. Now instead of throwing an error, Messages just keeps asking me for my iMessage password again and again. FaceTime works occasionally but sometimes when I get a call and click answer, I get "call failed" as my iPhone and iPad continue to ring and then I'm asked to re-enter my password on the MacBook. If I enter my password it just sits and spins. If i quit FaceTime and start it again, it'll usually log in successfully but calls may or may not work (following the same pattern I just mentioned).
The odd thing to me is that when I tested FaceTime on my iPad, I got notifications on my iPad and iPhone and my primary and alternate email address were now registered with FaceTime. They have been for over a year so I'm not sure why I'm getting those notifications again.
I'm able to log into the Mac App store without a problem using the same AppleID
What I've tried so far based on Google results:
1. In Keychain Access, reset my default keychain - No improvement
2. In Keychain Access, selected Keychain First Aid, repaired and verified - No improvement
3. On my iPad, turned iMessage off and back on - No improvement, though iMessage on the iPad still works fine
4. Confirmed that my primary and secondary AppleID email addresses and password are correct. The email address associated with my AppleID is not associated with any other AppleIDs.
Thanks!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 6
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 9
Reset the NVRAM.
Step 10
Reinstall OS X.
Step 11
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Flash 10 ExternalInterface and AJAX issues in IE

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