Flash Player continually crashing.

When in Firefox trying to read Yahoo Flash crashes within a few seconds. Reset page, crashes again within a few seconds. Go to another page, crashes within a few seconds. Have to go through a "close" selection process each time. Vista home occurence report says " ShimEng.dll_unloaded" as cause. How to fix? Where is this dll available, where to load it? No luck so far with Adobe advice. Fresh reload of Flash Player still crashes. Yahoo videos cannot be viewed, etc. Am an elderly dummy with PC's. need help in basic plain language please.
I suspect that the trouble initiated by trouble makers trying to load a bad Trojan by offering to "update Windows Drivers???" . Luckily Kaspersky stopped them. Any help very much appreciated. Roy.

Unfortunately, this isn't a Flash Player crash. It's crashing down in the guts of your operating system.
When I see operating system files start getting corrupted on my own computer, I usually operate on the assumption that either my hard disk is on it's way out, or I have a malware infection. Since you're talking about Trojans, I'm thinking there's a good chance that you're in the second camp. If it's been a while since you've backed up your important data, I'd make that your first priority. I wouldn't bother backing up the operating system and applications, but all of your photos and documents, etc. USB memory sticks can also be infected with malware at the hardware level and can re-infect your computers, so I'd go with an external hard disk or something.
Once you've got your stuff backed up, I'd spend an evening reinstalling the operating system. You haven't mentioned it specifically, but I'm thinking that you'e on Windows Vista. If you're taking the time to reinstall the OS, I'd recommend thinking seriously about upgrading to Windows 7 as part of that process. The Win7 upgrade is less than $100 on Amazon. The vast majority of Windows users are on Win7 at this point (Vista is < 10% last time I checked), so much more effort goes into making sure that software works well on Win7.

Similar Messages

Adobe Flash Player continuously crashing!

The flash player is constantly crashing on every site I go on! Any site that has even an ad that required the flash player, it will crash and slow down. It started 11/1/13 and It has been doing it non-stop since! I have updated flash, firefox, and shockwave; nothing helps!

Hi EZorb, your wish hopefully will come true in the new year: http://mozilla.github.io/shumway/
To all using Windows Vista, 7, or 8: make sure you take the time to disable the protected mode of the Flash Player plugin. Although it provides theoretical security benefits, it is buggy.
See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
More detailed steps if you run into permission issues editing the mms.cfg file:
(1) In a My Computer or Windows Explorer window, open this folder:
C:\Windows\SysWOW64\Macromed\Flash
If that folder does not exist, then you are using 32-bit Windows, and you can open the following folder instead:
C:\Windows\System32\Macromed\Flash
''(Note: This folder exists on both 32-bit and 64-bit Windows, but on 64-bit Windows Firefox uses the Flash player in the SysWOW64 folder instead.)''
(2) Check for a file named mms.cfg:
(A) ''If mms.cfg exists,'' drag it to your '''Documents folder''' where you can edit it without being bothered about administrator privileges
(B) ''If mms.cfg does not exist,'' open your '''Documents folder''', right-click > New > Text File and name the new file "mms.cfg" (putting quotation marks around the file name help prevent Windows from tacking .txt onto the end)
(3) Open mms.cfg from Documents into a text editor such as Notepad. Add this on its own line (I put it last):
ProtectedMode=0
Save the file and close Notepad.
(4) Hold down the Ctrl key and drag the mms.cfg file back to the Flash folder to make a copy there, keeping the original in Documents
This change should take effect the next time you exit and restart Firefox.

Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions

Flash Player sometime activates and then crashes after a few seconds.

Thanks for responding Chris. Flash Player consistently crashes no matter what site I am in. I've tried all of the suggested fixes in Flash Player help and nothing has been successful. The computer confirms that I have downloaded the most recent file but Adobe Flash Player doesn't show in the Firfox Add Ons. I also tried Firefox flash player suggestions but none worked. It crashes no matter what page I am on. If flash player is required, it crashes. It also crashes in Internet Explorer. I am a novice so please bear with me. Thanks for any help you can offer.
Jim
From: chris.campbell <[email protected]>
To: Jim Jones <[email protected]>
Sent: Monday, March 16, 2015 4:26 PM
Subject: Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
created by chris.campbell in Using Flash Player - View the full discussionHello,I'm sorry you're encountering these problems. I'll try what I can to help. 1. Have you tried any browser other than Firefox? It would be helpful to know if these same types of crashes occur with Internet Explorer or Google Chrome.2. Did this crashing behavior just start occurring? If so, was there a particular update or event that preceded the crashing?3. Does the crashing happen consistently? Ie. If you go to the same web page that contains Flash content, does it crash every time you visit? Does it crash when you visit this page? Flash Player Help What pages does it crash on?4. Can you visit about:crashes within Firefox and submit some of the most recent crashes. Once submitted, please post back with the crash URL's.4. Can you try resetting your Firefox profile? Refresh Firefox - reset add-ons and settings
Firefox Help5. Finally, can you try temporarily disabling protected mode to see if that makes a difference (this will be the last step in the faq)? How do I troubleshoot Flash Player's protected mode for Firefox? Thanks,
Chris If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7304505#7304505 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7304505#7304505 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Using Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

My adobe flash player keeps crashing. Why?

I use Mozilla Firefox exclusively as my browser. When I am connected to Facebook and playing their casino games, the Adobe Flash player keeps randomly crashing. When it crashes, it locks up the computer and I have to shut down and reopen the browser. Recently, an information box has been opening up in the upper left corner of the screen called the Adobe Flash Player action box or something like that. The context is filled with lots of computer jargon I don't understand. At the bottom of the box there are 2 options to pick from, either dismiss or continue. Most of the time the screen freezes up before I've had the chance to pick one. After I go to the Windows task manager and shut down the boxes that were open, I get the normal gray "Adobe Flash Player has crashed" screen. The really odd thing is that there is no prompt allowing me to send a crash report to Mozilla. I have uninstalled and completely reinstalled the latest version of Mozilla Firefox. Just in case these might be a problem, I have the following 3 "add-ons" loaded in to the browser: Quick Time Plug-in 7.7.6 7.7.6.0, Shockwave Flash 16.0.0.305, and Shockwave for Director 12.1.7.157. As well, in case they might be the problem, I have the following 2 programs installed into my computer are: Adobe Flash Player 16 NPAPI and Adobe Shockwave Player 12.1. FYI: I am running Windows 8.1 64 bit. Hopefully I have given you enough information to make an assessment. If you need anything from me, please let me know. Thank you in advance for your time and assistance.

Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Adobe Flash plugin has crashed - Prevent it from happening again]]

Please tell us if this helped!

Logging into frontierville on facebook i get a message that says "adobe flash player has crashed" so i installed the latest version & it says the same thing - what to do?

logging onto frontierville on facebook i get a message that says "adobe flash player has crashed" so I downloaded the latest version & installed it & I still get the same message & i cant play my game - what to do?
== URL of affected sites ==
http://apps.facebook.com/frontierville/?crt&aff=bookmarks&src=bookmark&newUser&sendkey&ref=bookmarks

I have had the same problem with firefox on facebook. It has happened for the last couple weeks. I can receive gifts under requests and every game I try crashes. I can usually read my homepage. this is getting really bad. I have cleared caches,downloaded what I am told to download to update, and cleared history and cookies and still happens , and have been told to get rid of firefox. what is the problem? and when I sent reports , nothing. and sent emails to all the games and told them and asked for help and never get responses. should I through the computer out the window, or delete you? I know they keep changing things on the games and that usually crashes stuff on mine, but all the time? this sucks. and I probably won't get a response from you either,but if this continues I will have to say, bye bye.It's ridiculous..before the crashes, it would take me over 2 hours to do a game and work on it. there was life before this and will be afterwards. it also happens on my regular email..not the crashing, but so slow and the download goes up and goes way down to almost nothing and keeps doing that.please help us all..thanks.

Why does adobe flash player keep crashing? Very anoying during a game.

I play a game on Facebook and the Flash player continues to crash and tells me to restart my page. Only this one game, the rest of the games I play, there is never a problem.

From System Preferences > Preference Pane click on FlashPlayer > Storage and see what you have selected for options.

Adobe Flash player keeps crashing, but it's up to date on my computer. So is Firefox. Help?

For some reason, starting today, every page I visit on Firefox (no matter what) comes up with a notification that the Adobe Flash Player plugin has crashed. It started when I was trying to attach a word document to an email to one of my professors on my Google-supported school email account. Every time I tried to attach the document, Flash Player crashed and it wouldn't upload. I finally had to send it using my Live email, which worked, but now Flash Player crashes on every webpage I visit in about 2 seconds. My Flash Player is up to date, as is my version of Firefox. What's going on here? (Note: None of the information of the "Adobe Flash Player has crashed" page was helpful at all.)

Yes, this has been a problem for a lot of people. ADOBE just released Flash Player 11.0.1.152, and that seems to have fixed the problem. It still am finding it a bit laggy to load Flash scripts, but it no longer displays the crashed window.
You can download the file from the official Flash website here: http://get.adobe.com/flashplayer/

Flash Player 13 crashes with Mac OS X 10.6.8

Any version of Flash Player 13 crashes on activation.
Installing FP 12 as suggested allows Flash Player to work, but FF 28 plugin check complains "Out of Date" plugin. Update.
How serious is the security issue of running this older version of Flash Player?
(How serious is tricking the Java Installer to ignore the >OS 10.7.2 restriction?)
Thanks.

Adobe is aware of this problem. Unfortunately, in order to make both Firefox and Safari happy, you probably do have to use Firefox 12. This thread has more info and links:
[https://support.mozilla.org/questions/994401 Firefox crashes - FlashPlayer 13.0.0.182 issue on older Mac]

Flash Player 9 Crashes Without An Error Message

Hello,
Since I downloaded the latest update of Flash Player 9
(december 2007?), my problems started. Flash Player 9 crashes (IE7)
without an error message at sites like:
Zoo Tycoon.com
My own site
And many more.
To give you guys as much information as possible about the
problem:
- The first site shouldn't give a warning, and it didn't,
till I downloaded the update of Flash Player 9. It now looks like
this >
Screen
- The second site is my own site, which should look like this
>
Screen
(Screen is made at an older PC, which hasn't got the update of FP9
installed!)
- It now looks like this>
Screen
(Screen is made at my current PC, Windows XP with the update
installed.)
- I also can't upload pictures at some sites, because they
require Flash >
Screen
- Adobe says I've succesfully installed the latest version of
Flash Player, version 9.0.115.0 >
Screen
My system is:
- Microsoft Windows XP
- Home Edition
- Version 2002
- Service Pack 2
- Intel Pentium 4 CPU 3.00GHz
- Clock Rate 3.01GHz, 1.50GB
- Internet Explorer 7
I'm now forced to use an older machine, Windows 2000, to
update my site and view other sites, because that PC doesn't have
the Flash Player update installed. ;)
Things I tried to solve the problem:
- Uninstall and reinstall
- Read and tried all the Troubleshooters at this site
- Adobe's uninstall program
- SubInACL
- Installed an older version of Flash Player (7 & 8)
- Regedit
- Manually renamed the files in the SYSTEM32/Macromed/Flash
folder (like explained on the forum)
Could someone please help me? I'm probably not the only one
dealing with this problem...
Regards,
Sophie
P.S.: I'm Dutch, so please don't mind my English....
:)

Is there no-one who knows the answer? And nobody who has the
same problem? :(

Adobe Flash Player Update crash

"Adobe Flash Player Update Service 11.3 r300 has encountered a problem ..."
I'm trying to answer this question, but don't know how to do it. So I'm starting new discussion.
I’ve had this problem for over a month and have reinstalled adobe flash player multiple times.
But now, I think I finally have the answer.
My tech downloaded the adobe flash player “installer” today.
But I think the key is to
1) start / run,
2) enter “services.msc,
3) go to adobe flash player update services
4) right click to get to properties
5) change startup type to ‘Automatic” and service status to “Stopped”.

I stumbled upon something that worked although I don't know why the two items are related. I was resetting FireFox in another attempt to get the latest Flash player to work and noticed that my Java Console was disabled. I don't remember ever disabling it but I turned it back on and suddenly, the Flash player stopped crashing.
Maybe this will help someone else.

Flash Player 10 crashing. simple language please.

Hi I know you have answered this a million times but i dont understand all the tech language so here goes. my flash player 10 crashes when i play zynga games. I run a 32 bit, Internet Explorer 8 can u help?

Hi, you'll need to post back your operating system of Windows. Do you use any other browsers? If so which and what version?
Go to this test site and what version of Flash Player is indicated and can you see the animation?
http://www.adobe.com/software/flash/about/
What Anti-Virus program do you use and version if you have it. Does it have a Firewall and if not do you use any Firewall other than Windows Firewall?
Thanks,
eidnolb

Flash Player 10 Crashing/Freezing IE 8

I've recently upgraded my laptop to Widows 7 and everytime I go to a site supporting Flash Player it crashes my Internet Explore 8 (The browser just freezes and is "not responding). I've tried the following:
1. Uninstalling and reinstalling Flash Player. I do use http://kb2.adobe.com/cps/141/tn_14157.html to unistall.
2. Tried both 32 bit and 64 bit version of Internet Explorer. I know Flash Player only supports 32 bit.
3. Tried using Google Chrome. Browser still freezes.
4. Tried different sites. I've tried a number of sites and same issue reoccurs. In fact, when I go to www.adobe.com the current video clip ("Avatar") freezes the browser.
Any suggestions?
Thank you

I was growing tired of hearing this question, so I checked in with management and wrote a technote about the topic.. Generally IE8 is fine, but as with any new release there could be issues, so this doc covers how you'll deal with those:
"Flash Player 10 and Internet Explorer 8"
http://kb2.adobe.com/cps/493/cpsid_49384.html

The new flash player update crashes internet explorer and firefox

The new flash player update crashes internet explorer and firefox, please send a new release to fix the problem ASAP!

ok   here's more mystery. i just uninstalled and reinstalled flash player using the adobe uninstaller and rebooting after each step. aqlso installed latest java. i started looking at videos and here are the ones that worked: you tube
                                                                                       imdb
                                                                                       hulu
                                                                                       ebaumsworld
                                  here are the ones that didn't work:    yahoo
                                                                                       msn
                                                                                       reuters
                                here are the ones that partially worked: the blaze (works on videos that originate from you tube, but not from news stories)
                                                                                          bing (work on videos from their video section - entertainment type, but not from news videos)
the common thing here seems to be that news type videos crash and entertainment type don't. also videos seem more likely to crash on internet portals like yahoo

Adobe flash player keeps crashing after everything listed in the help page was applied

My Adobe flash player keeps crashing regardless that all steps listed in help menu were applied several times.

Try to uninstall and reinstall Flash
See this about uninstalling Flash players:
*http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Note that this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page:
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting

Flash content causing Adobe Flash Player to crash in FireFox

Adobe flash player is crashing when even visiting YouTube's home page.
I am using Linux Mint Debian 64 bit.
I have the latest FF and FP versions, here is the crash file:
https://crash-stats.mozilla.com/report/index/8a074d64-2c1a-468d-8760-87eef2150105
I have tried safemode with no success. (flash works flawlessly in Chromium)

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:
* http://forums.adobe.com/thread/1018071#TemporaryWorkaround
* http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
(See [http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html this Adobe blog post] for technical details about Flash protected mode.)
For recent updates for Adobe Shockwave Flash, please update your version to 14.
Please refer to the security updates [http://helpx.adobe.com/security/products/flash-player/apsb14-18.html and Adobe Security Bulletin] for more information.


Please tell us if this helped!

Flash Player continually crashing.

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