Flashback support in 10.5 seems unreasonable
I understand that Apple want to forget older versions of the OS but simply because a newer version comes out doesn't mean we all have to run out and spend thousands of dollrs to replace perfectly good SW. The SW I have currently does everything I need and I don't see a compelling reason to replace all of my photo and video SW. I'm also not interested in turning my 3 headed mac into a glorified iPhone.
Am I alone in this or being unreasonable? The update is not complex so why won't they do this?
I also like how the communities no longer support this version.
I agree, iOS is terrible on a Desktop Computer, & now Windows & every flavor of Linux is going that way.
I also like how the communities no longer support this version.
Huh, I'm here everyday trying to help!???
ClamXAV, free Virus scanner...
http://www.clamxav.com/
Free Sophos...
http://www.sophos.com/products/enterprise/endpoint/security-and-control/mac/
Little Snitch, stops/alerts outgoing stuff...
http://www.obdev.at/products/littlesnitch/index.html
Disable Java in your Browser settings, not JavaScript.
http://support.apple.com/kb/HT5241?viewlocale=en_US
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
The most current flashback removal instructions are F-Secure's Trojan-Downloader:OSX/Flashback.K.
https://www.securelist.com/en/blog/208193454/Flashfake_Removal_Tool_and_online_c hecking_site
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I changed my ID due to an email accessibility issue and I lost access to all my purchased music for the last few years. Been browsing through the support area and it seems like everyone is saying I will have to rebuy everything. Is this really true?
Apple has to be more user friendly than to let something like this happen, right?Did you change the ID, or did you create a new Apple ID? If you had simply changed the ID then what I suggested above should work as the ID itself is the same (even though the name of the ID - the address - has changed).
However if you created a new ID, logged in with that, and purchased items on it, then you have two separate IDs each with purchased associated with them. You say that you can't log in to the original account with the 'alternate' email - have you tried logging in with the original email address? It doesn't matter if it doesn't actually work to receive mail, as far as logging in is concerned it's just a text string. -
Digital Camera Raw Support 1.0.1 seems to fix some DNG Problems
The actual Update seems to fix some DNG Problems , after the first Update i converted some d2xs files into dng an the look very strange ,now after this
update , the dng files from d2xs are working ...
does anyone has some raw files from cameras with are not support in native raw , who could try this out ...
bye
herbertI was hoping that it would cover the Leica M8 DNG files - the update means that you can see (and even modify) the thumbnails, but the full file still doesn't come up.
kind regards
jono slack -
University tech support says their online course system prefers explorer to firefox, and something they and the java download site both say about allowing pop-ups and disabling the firewall make me thing that part of the problem is with firefox's compatibility. But honestly, I don't know. I just know that I'm following all the directions I can find and it doesn't seem to be working.
#Download and SAVE the Java installer to your hard drive,
#*SAVE the installer to your Desktop so that you can easily find it
#exit Firefox (Firefox button > Exit '''''OR''''' File > Exit if using the Menu Bar),
#click or double-click the Java installer that you downloaded to start it
#Using Java with Firefox and Download link: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]
#Test your Java after installation: https://www.java.com/en/download/testjava.jsp
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] -
Is there any live chat with adobe support? no one seems to be able to answer my question.
no one can ever answer my question. how can i message an actual adobe person?
so frustrating.Chat and Phone support is usually available for licensing and installing issues especially for Cloud applications because they garner the most income. Support for other things like How Tos and Troubleshooting, like your XMP reading issue, or obsolete products is only available from the user-to-user forums.
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How do i get online support from rogers- doesnt seem to work with the rogers download
How do I get online support from rogers- the bridge wont download that they expect you to use?
Contact them. Or have you?
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Ipad 2 storage size seems unreasonable
I have an ipad2 with 32GB storage. I'm having trouble saving any new video or picture because according to the settings-usage my remaining storage is only 1.6gb. My storage used is 26.9gb. But looking at the list of all the apps, they don't add up to even close to 5gb. So what is using the storage up to 26.9gb?
Your iPad 2s capacity is 28.6GB when you have the 32GB. Based on what you have described you can't fit near anything on it. As for what your space is being taken up by, check the usage section of your general settings. If you have already done so and actually added all the apps up and it dosent make sense, then check the about section. Notice there is a new area that includes photos. Photos should be your answer, but if not check your capacicity by connecting to iTunes.
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Why does Acrobat tech support seem to know nothing about shared reviews?
Venting, but also asking honestly why Adobe has to suck so bad in their support of Acrobat....
I was on the phone with Acrobat tech support today (outsourced team perhaps?) to ask about another issue I'm having with disappearing comments. I can't see the comments, but another reviewer can. I can see on the webDAV server that the comments are there, sitting in the XML file under the reveiwer's name, but when I open the PDF, it won't grab those comments.
Not one but TWO tech support guys at Adobe seemed bewildered by these XML files that they think I created. I had to explain that I created nothing; that's what Acrobat does when one creates a shared review. It makes an XML file for each reviewer, and sticks it in a shared folder of your choosing, whose URL name is baked into the PDF. I had to walk each of them through the process of creating a shared review, and they both acted as if it was some mysterious weird process that I'm jerryrigging.
They said it was "unusual" that I am using a webDAV server, but I told them that webDAV is one of the three options provided by Adobe's wizard when setting up a shared review. (The other options are Network Folder and Sharepoint.) I told them it's not unusual at all; in fact, I got all the original setup instructions FROM ADOBE.
They kept putting me on hold for three to five minutes to apparently try looking stuff up, or maybe just to avoid my growing wrath.
I had another hunch that the problem might be that my synchronized folder may need to be cleared out (gotten from this thread: http://forums.adobe.com/message/3596773) and asked them if they could tell me where to find the synchronization folder on Mac, as that thread refers to Windows only. He had no idea. I asked him that surely, somewhere at Adobe where he works, somebody knows where that's set up on the Mac.
He put me on hold for three to five minutes and said he didn't know, but he'll "escalate" this and get back to me in 24 to 48 hours, which is the fastest turnaround time they can muster, apparently.
The only soultions I ever find to my Acrobat woes are from the beleaguered users themselves. I also suspect that only users (not Adobe's tech support, who don't seem to care about anything) will ever even read this.We had the same problem in Germany... Turns out that the Regional and Language settings in the Client OS is causing the problems. If you change the decimal format from a , to a . it will solve the problem.. all comments will be places and vieable by all... pls clear all cache and profile settings first to start with a clean test... i hope this helps your situation..
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what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.
i tried to re download a purchased audio book after i contacted apple support team for iTunes they said it would be ready for re download or they said id have to re download it from iTunes store i cant remember, so i tried both couldn't re download it from purchased menu and the book id have to re download from iTunes store costs money as if i have never purchased what do i do? I don't have any warranty any more or money to purchase another warranty.Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure but I do not recall ever doing what you are telling me in your reply. When you get a extended car warranty, you don't sign up for it.. it is just there and is included in the sale. You don't buy this warranty to use it.. You buy it, in case something happens. Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not. Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system. I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it. Regardless, my request does not seem unreasonable.
Thank you -
H8-1260t / IPISB-CH2 (Chicago) - Can HP add support for Ivy Bridge processors?
The latest UEFI BIOS upgrade for this Sandy Bridge H67-based motherboard is 7.12, dated 10/12/2011. The chipset has the capability to run Ivy Bridge CPUs (released Q4 2011) with a BIOS update to the microcode table (add the CPUID table entries for the 306xx CPUs to the 209xx Sandy Bridge CPUs already in the table, that's all!). I have checked the BIOS using AMI's MMtool, and BIOS ver 7.12 only supports Sandy Bridge CPUs. Can customers using the IPISB-CH2 motherboard, like me, get a BIOS update to support IvyBridge CPUs? -imsai8080 ref:http://www.asrock.com/news/events/2012ivy/ Please note that ASRock is the end-user sales department of Pegatron, which made the IPISB-CH2 motherboard for HP.H67DE3 looks very like the "Chicago" board. further ref:https://en.wikipedia.org/wiki/LGA_1155http://www.techpowerup.com/153756/ivy-bridge-quad-core-to-have-77w-tdp-intel-plans-for-lga1155-ivy-bridge-entry.html
Big_Dave wrote:
Hi, The HP H8-1260t PC was Introduced on 13 January 2012. HP generally will only post BIOS updates when needed within twelve months from the Introduction Date (1/13/2012). Some manufacturers have furnished BIOS updates to support IVY Bridge processors for retail motherboards but has has not posted an IVY Bridge BIOS update for the "Chicago" motherboard.Big_Dave wrote:
Hi, The HP H8-1260t PC was Introduced on 13 January 2012. HP generally will only post BIOS updates when needed within twelve months from the Introduction Date (1/13/2012). Some manufacturers have furnished BIOS updates to support IVY Bridge processors for retail motherboards but has has not posted an IVY Bridge BIOS update for the "Chicago" motherboard.VH2:BIOS 7.12A does NOT support Ivy Bridge. I have examined the microcode and there is no support for it, though there is pleanty of room to add it. The BIOS itself is dated 10/12/2011. Simply download the update, change the file extension to .zip, look in the zip, and you'll see the actual mod date for CHG_712_Signed.rom file is 10/12/2011. All they did was update the sp56123.rtf file on 2/14/2012, and later moved it the newer Support format in 4/21/2013 (no files were changed internally). I don't know why they improperly dated it for 4/13. Hope that answers your question, although not the answer either of us wanted.Just to confirm, that's what I'm currently running on a h8-1260t, and 10/12/2011 is the date embedded in the BIOS as well.Big_Dave:Both of us understand that Pegatron is not a retail supplier, and requests for BIOS updates come from the customer, HP. The Ivy Bridge processors were released April 2012, 4 months after the intro of the Chicago board, and ASRock, the *retail* side of Pegatron, announced that all 2nd gen Sandy Bridge mobos (including the H67 motherboards) would have Ivy Bridge support added. IMHO, HP should have requested a BIOS upgrade for their 2nd gen Sandy Bridge Pegatron-based HP motherboards. Obviously, that didn't happen, since their only update is actually dated 10/2011 (see above).It doesn't seem unreasonable to me for HP to drop an request to Pegatron, a *current* motherboard supplier for HP, to cut an upgrade to support the HP motherboards derived fom the retail motherboards Pegatron already have upgraded circa 3 months after the release of the HP (Pegatron) "Chicago" motherboard, which looks AMAZINGLY like the ASRock (Pegatron retail) H67DE3 with the dual graphics support removed (standard for HP), SATA 4 & 5 moved to board edge, and HP proprietary frontpanel connector added in the original place for the H67DE3 SATA 4 & 5 <grin>. Probably a couple minutes with the right BIOS tools and updated microcode from Intel (which I also have!), to support all Chicago-based systems. I'm hoping that maybe a HP Support rep can chime in on this, or someone can tell me where to find tools to recompile to add the SAFUWIN-compatible checksums to a modded BIOS? -Imsai8080 P.S. If it wasn't for the code checksums and the nonstandard SAFUWIN flash programmer, I would already have added the Ivy Bridge microcode myself. Gave it a try, no go so far, but I might keep trying. -
Mac OS 10.4.11 Acrobat CS4 - Can Acrobat support an animated gif.
Seem to be unsupported, sorry.
See this thread:
Re: I can't seem to get my GIF files on iBook. Anyone else having this problem?
Try a simple movie in a media widget or keynote slideshow widget instead. -
Double-charged, 3 support tickets in and still trying to get refund, please help!
Could someone point me towards an Adobe support manager/supervisor with an email address? I believe the support chat employees may be causing more issues than resolution in my case.
My issue: On 12/26/12, attempting to reactivate an existing subscription, I was double-charged and ended up with two active subscriptions (the re-activated one and a new one). I have spent the last 3 weeks attempting to get this corrected to one active subscription and the second charge refunded, and it appears that on 1/03/12 I received an email saying that I was being refunded, but a couple weeks later I still see no funds in my bank account.
What should I do? I feel like I'm on this wild and crazy goose chase to get my $80.46 back. Every time I open a support ticket (I'm on my third one right now) I end up calmed by statements of 'I truly understand your problem' and then no follow up or resolution, the support technicians don't seem to comprehend me, leaving me very confused and frustrated, it's a mess!
The last person (a couple hours ago) said he couldn't help me and that he would escalate the issue - At this point, would I be best off to ask my bank if they can cancel one of the two charges? I'm digging around for a support email, in an attempt to circumvent the live chat technicians and get to someone who will understand me, but I can't find any way to get support from Adobe outside of that horrible live chat system.
I just sent the following complaint through the BBB:
When I re-activated my Creative Cloud subscription on 12/26 I ended up with two charges on my credit card and two active subscriptions. I needed 1 active Creative Cloud subscription, but ended up with 2. Since then, I have opened 3 support tickets to fix this, and the whole ordeal has turned into a nightmare.
- The first ticket was opened the very next morning explaining the problem and requesting the the duplicate charge to be cancelled.
- The second ticket was opened another day later to ask when the refund would come through and to let them know I was concerned that my account showed both subscriptions still active. I was shocked when the agent said that there was no refund pending, and that I had to specifically state to her that 'I would like a refund' in order to receive one. Even after this, I don't believe she ever put in a refund request because that ticket auto-closed itself and I STILL had two active subscriptions showing in my account.
- The third support ticket was opened today, 3 weeks later. This time the support employee said he cannot help, seemed very confused, said the product had been returned, that a refund CANNOT be issued, and that he would have to escalate the issue. The first and third people I talked to did not seem to comprehend me very well, and I almost wonder if the first or second person made a mistake somewhere that lead to all of this confusion.
I am frustrated, don't know what to do, and have ended up paying for two subscriptions this month, one of which was not used, intended, or needed. I received an email on the third saying that funds had been released, and that it may take 5 days to receive them, but I never received any funds back in my account. The support employees I talk to barely seem to comprehend me and don't have any follow through. I don't know where to go from here. I would like to walk away with one active subscription and one refund for the second one that I was mistakenly charged for, promptly cancelled, and never received a refund for.
I'm not certain why this has become such a complicated matter. Please, help! There is currently one open support ticket regarding this case, but I am sending this email (also sending to the BBB) because I do not feel that support employee understood my issue or what I'm going through.
Thank you,
Order History: [removed, shows home address] - shows 2 subscriptions for the Creative Cloud ordered on 12/26. This was supposed to be 1 subscription re-activated. I ended up with the existing subscription re-activated and a NEW subscription activated.
Bank Statement: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DZ1JZbFltQ01pVDQ/view - shows TWO charges on 12/26 instead of one.
First Contact Transcript: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DdnRic2VTWkZBdG8/view - Explaining the issue and asking for a resolution.
Second Contact Transcript: (not saved)
Third Contact Transcript: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DRHY1c1pIemM3azg/view - Support employee saying I cannot receive a refund, and that he has to escalate the issue.
Email stating a refund has occured: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DdmNybjlHQ2pwM00/view - I found this today, but in reviewing my bank statement no funds were ever credited back to the account for RMA:0065706197.Hi Artinreality,
Someone will be contacting you shortly to help get things sorted out.
-Dave -
When I opened a walkthrough on the game 'Thief', it was written with DHTML, and the author correctly warned me that my browser, i.e. FireFox5, does not support DHTML, and that was the reason I was reading ALL of the hyperlinked paragraphs at once, instead that having them collapsed and only expanded when I clicked the links; not much of a problem; but he warned me that also some of the links redirected to material in other pages, so I was unable to access them, for the same reason: FireFox does not support DHTML. It seem odd to me, given that DHTML is a fairly common script, and old too! Is there any particular reason for this lacking? And there is some other one? I noticed that also with other not so common features, Firefox is missing something, sometime. Thanks so much for any response, and also I would like to see some sort of tech manual on this and other issues, explained.
All the best, apart from these problems, FF is really stunning.When I opened a walkthrough on the game 'Thief', it was written with DHTML, and the author correctly warned me that my browser, i.e. FireFox5, does not support DHTML, and that was the reason I was reading ALL of the hyperlinked paragraphs at once, instead that having them collapsed and only expanded when I clicked the links; not much of a problem; but he warned me that also some of the links redirected to material in other pages, so I was unable to access them, for the same reason: FireFox does not support DHTML. It seem odd to me, given that DHTML is a fairly common script, and old too! Is there any particular reason for this lacking? And there is some other one? I noticed that also with other not so common features, Firefox is missing something, sometime. Thanks so much for any response, and also I would like to see some sort of tech manual on this and other issues, explained.
All the best, apart from these problems, FF is really stunning. -
i got an itunes card and i cant read the letter i wasted 25$ for nothing since i cant use it i called customer support they said they sent me a form in my email to fill out there was no form in my email to fill out just a bunch of links that brought me to the main screen in the support page ive went all throughout the support page and cant seem to find this form or something that will help me all i want is a new code so i can use this card can you please just send me a new 25$ code
See:
iTunes Store: Invalid, inactive, or illegible codes -
I have just bought an airport time capsule and i am trying to install an airport utility programme to support this
However, it seems the version 6 which came out last year - i can't use on my Mac - Snow Leopard -
So tried to then install version 5.6.1 and although this installed properly, it says this will not support my capsule
2. I have BT home hub 2. I presume I cannot bypass this as the internet router? I bought the time capsule for its capability to back up . The router was a byproduct. But am I correct in thinking that it acts as a secondary router or a booster rather than a primary router . I still need the BT homehub?
if anyone can help that would be great
CS JYou should either return the Time Capsule or upgrade your Mac at least to OS X 10.7.
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