FLB2- Payment Applied to Incorrect Customer

Hi,
During FLB2 upload, the payment is applied to incorrect customer B than what it should apply based on customer A's bank details. Upon investigation, it was known that the lockbox file contains wrong invoice # which accidently belongs to customer B. Moreover, there is NO bank details maintained for customer B.
Now, my question is-
1) Does the Invoice # supercede the bank details of customer during FLB2 upload?
2) What if in above case, I maintain the bank details for customer B. Will it then go "On Account" to Customer A coz it had not found the correct invoice #, or it will still try to apply to customer B?
Thanks in advance for your help,
Nirav

Contact Facebook.

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FLB2- Payment Applied to Incorrect Customer

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