FM 10 xref format changes when updating file

Question

I'm authoring in structured FM 10 using a DITA 1.2 application on Windows 7, but working with FM documents rather than XML files. I was having problems updating cross-references in my existing (structured FM 7.2) files after upgrading to FM 10 -- FM was changing all xref formats to DITA Default Format, which blew away all of my defined formats. So I opened one of the standard structured templates included with FM 10 (DITA_1.2/app/technicalContent/template/topic.template.fm), thinking that I set up my structured application incorrectly.
I know I must be missing something simple, but this is what happens when I create and update a cross-reference:
Using the unmodified structured  template and the unmodified DITA 1.2 application that comes with FM 10, add an fm-xref element.
Using the DITA-Cross-Reference dialog box, create the xref (doesn't  matter if it's an internal or external xref).
Select See_Title_and_Page xref format. Xref looks fine in the source document.
Select Edit > Update Reference, and select All Cross-References.
When I click Update, FM updates the xref but changes the xref format to DITA Default Format. I can see that the See_Title_and_Page format included in the template uses the <$paratext> building block instead of <$elemtext>, but  I can't delete or modify this format and I can't create a new xref format, either, since the DITA  Cross-Reference dialog box doesn't give me those options.
However, if I create a new FM book and add this file to it, and then  select Edit > Update Book, and select All Cross-References, FM  updates the xref and maintains the xref format I chose.
So, why does updating a file remove the selected formats from all xrefs and replace them with DITA Default Format, while updating a book does what I'd expect (and what FM has always done)? And why can't I modify an xref format using the template/DITA 1.2 application that comes with FM10?
Thanks for any assistance.
  --Steve

Answer 1

Hi Saurabh,
Thanks for the reply. I guess it's reassuring to know that the automatic reformatting of xrefs by FM isn't due to something I've overlooked. As long as there's a workaround, I'll keep updating xrefs from a book. Not a great workflow, but it won't block our writing for now.
On the other issue: Thanks, I do know how to edit xref formats and import them from a template. My confusion, however, stems from two things:
I can't edit xref formats in the DITA Cross-Reference dialog box, which is all you see if you're using the DITA 1.2 template that ships with FM 10. I can edit the formats from the Cross-Reference dialog box, but I can't figure out how to access that when using Adobe's template. Adding a new xref or selected an existing one just activates the DITA dialog box, which doesn't have an Edit Format option (shouldn't it? wouldn't you want to be able to edit those formats? or do you always have to do that from one of the application files?).
The DITA Default Format won't go away. In my own docs (DITA 1.1 FM files), I can get to the Cross-Reference dialog box and edit xref formats. If I delete the DITA Default Format, save the file, close it, and then reopen it, the unwanted DITA Default Format is back. I can reapply the formats and element defintitions from the template as much as I like, but any time the file is reopened the deleted format reappears. It won't die, and I have no idea where it's coming from (definitely not the template or the EDD, which I've checked and reimported). Is this some odd default behavior of ditafm_app.dll?
Again, thanks for responding.
  --Steve