FM for getting the Service Ticket Details

Hi Group,
I have a requirement wherein, I need to get the Service Ticket(s) for the system when I pass the Status of the Service Ticket.
The query is like:
<b>Import </b>-> Passing the <b>Status</b> of the Ticket (like : <b>Assigned/Closed/Resolved </b>).
<b>Export-</b>> Get the details of all the <b>Service Tickets</b> whose status is mentioned in the
<b> Import</b> Parameter..
So please let me know of the <b>FM/BAP</b>I to achieve this task.
thanks in advance.
Regards,
Amit.

Hi Amit,
You can use FM
'CRM_SERVICE_PROCESSES_SEARCH'
Here in 'Export' Parameter:: STATUS specify the status required
Parameter: FROM and TO for dates.
and collect the result from Import parameter: BUSINESS_PROCESSES_LIST
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

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