Follow-up question to thread 'Sort by "total" in Answers'

Seems I was a bit too quick in closing.
Sorry for opening two threads on this, but I need to get this solved as I'm on a tight deadline here...
The answer that pretty much solved my issue on sorting columns on sub-totals in Answers was:
if you want to sort on sub-totals, follow this:
i'm assuming that for that profitability column sub-total is sum of individual values for that segment..
create other column in criteria tab:
change it's fx to: sum(Profitability by Year, Sector)
then, keep first sort order asc/desc on this column
hide this column
apply 2nd sort order asc/desc on normal profitability column..
hope it resolve your issue.... I just have one more quick question:
I can now sort according to sub-total, but how can I hide this new column from my table view? Clicking on the red 'x' button totally removes it as a filter.. The "hide" checkbox in the properties of the column simply grays the column out and shows it without any numbers.
Thanks in advance
- Magnus

go to column properties (first option) > Column Format tab
you find hide check box.. select and save.
grays out the values in the column, which is correct and the same what we want..
But, you should look at that in compound layout, not in edit properties of table...
in compound layout, appears like it's hidden
or
achieve everything in pivot then exlude that particular column
Edited by: Kishore Guggilla on Nov 29, 2010 7:18 PM

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Sort by "total" in Answers

Based on a star schema model in OBIEE, i create the following report in Answers:
Year > Customer Sector > Customer Ranking > Number of Customers > Profitability
I want to display the report so that, for a given year, sectors are displayed in order of overall profitability. After adding sub-totals on the "Customer Sector" level in the Answers report, and then sorting by profitability just sorts the profitability per customer ranking in ascending/descending order, but it doesnt sort on the total sum of profitability per sector.
Would anyone be able to provide some insight on how to go about this?
best regards
- Magnus

that sort is for individual values for that measure, but not for sub-totals.
if you want to sort on sub-totals, follow this:
i'm assuming that for that profitability column sub-total is sum of individual values for that segment..
create other column in criteria tab:
change it's fx to: sum(Profitability by Year, Sector)
then, keep first sort order asc/desc on this column
hide this column
apply 2nd sort order asc/desc on normal profitability column..
hope it resolve your issue....

View follow up questions in Q&A pod in a threaded or some other related view

Currently when a question is answered it will be linked to the question. We sometimes have participants requiring further information about the same question, but Adobe Connect does not seem to allow participants to click the response and add follow up questions. As a presenter you can click on answered questions and add more but participants always have to submit new unlinked questions. Is there a way for participants to ask follow up questions in Q&A pod so that they are threaded to their original question?

Currently when a question is answered it will be linked to the question. We sometimes have participants requiring further information about the same question, but Adobe Connect does not seem to allow participants to click the response and add follow up questions. As a presenter you can click on answered questions and add more but participants always have to submit new unlinked questions. Is there a way for participants to ask follow up questions in Q&A pod so that they are threaded to their original question?

Showplan follow up question

Follow up on question regarding thread:
showplan questions
The second query (after updated index), any reason why the operation is TblLkTtreeScan instead of RowLkTtreeScan? I updated the optimizer stats and it still shows up as a TblLkTtreeScan.
What's the difference between TblLkTtreeScan and RowLkTtreeScan and why would one be used over the other?
Thanks.

Hi Beejal,
Whether it uses TblLkTtreeScan and RowLkTtreeScan also depends on how many rows you have in the table and how many rows the query returns. The algorithm is a little complicated. Are you sure you want all the details? :)
"It will use a table level lock if it is more efficient that using multiple row locks." As Chris mentioned in the other thread, the optimizer chooses the most efficient plan if it has the latest stats.
Andy

Less dumb follow-up question about super/sub classes in WDJ?

This is a follow-up question to the question which Maksim answered in this thread:
Dumb question about super/sub classes in WDJ
Question:
Is there any kind of weird C++-like statement that you can put at the top of a WDJ module to force the module to interpret any reference to superclass A as a reference to some specific subclass B of A ???

David,
1. Java has no preprocessor, so C++ tricks are not available. Also I would not recommend such tricks even in C++ if you don't want to turn your colleagues working with same code into personal enemies.
2. The phrase "easier to create a WDJ custom class loader " makes me smile. First, it's not that simple to interfere WDJ class loading scheme. Plus custom class loaders is not trivial Java topic per se.
3. The problem "replace all A-s with B-s" is typically solved using one or another GoF creation patterns, like <a href="http://en.wikipedia.org/wiki/Abstract_factory_pattern">Abstract Factory</a> or <a href="http://en.wikipedia.org/wiki/Factory_method_pattern">Factory Method</a>. You may use them with custom class loader, if you really want to
By the way, all UI controls in WD are created using Abstract Factory (role played by view). So you may use this as good example.
Valery Silaev
SaM Solutions
http://www.sam-solutions.net

Follow up question about image not looking good in canvas-Shane?

I guess this is a follow up question for Shane....
You wrote this in response to someone a year ago which helped me out.
Shane's Stock Answer #49 - Why is the quality different between what I see in the Viewer and what I see in the Canvas?
Well... the viewer is just that-- a viewer. It will display anything that fcp will recognize as usable video or graphics. The canvas is a viewer too, but at the pixel dimension specified by the settings of your project and sequence.
For example, if your graphic or footage is much higher resolution than your 720x480 DV sequence, FCP is interpolating down your file to fit the settings of the sequence. Usually this makes it look not so hot. DV is a 5:1 compression working with a 4:1:1 color depth. Your pristine picture images and graphics are being crushed.
Same with picture files. HIgh res pics now adopt the sequence settings and will render to those specs, and most likely they are not as high quality.
So, based on your answer, I made an HDV sequence, dropped my DVCPro50-NTSC footage and my tiffs into the sequence and now the stills look great. Is this an okay workaround or do you have another suggestion? I'm worried about this HD sequence taking too long to make a compressed QT from in the end.
Thanks!

Photo JPEG is a good option. But this all depends on what your final output will be. If you are going to make a DVD, then that is SD, so using an HD sequence setting makes no sense. Photo JPEG is good, but not realtime in FCP. DV50 or ProRes NTSC are good options.
Unless you are making an HD master...in which case ProRes 422 for HD is good

IMovie and external hard drive: follow up question

This is a follow up question from the iMovie 6 forum. Hopefully, this question will help the poster on that forum as well. I, too, am working on multiple iMovie 5.0.2 projects at the same time and am running out of hard disk space. I would like to transfer remaining miniDV tape to an external hard drive and, when finished, transfer these clips from the external hard drive to the current iMovie project in my Powerbook, one project at a time. Is this possible ? Will I transfer files from the external hard drive to the Powerbook hard drive and then to iMovie, or directly from the external hard drive to iMovie ? Do I have to format the external drive to Mac OS Extended as advised in iMovie 6 forum in order to transfer miniDV tape to the external hard drive ? When pressing the erase tab to format the external hard drive, will this erase files already on the hard drive before formatting ? Can I transfer projects I am not working on from iMovie to the external hard drive and then transfer them back to the Powerbook when it is time to work on them ? Sorry about all the questions but I need to think very simple-minded when it comes to computer related issues. Thanks for your help.

I was able to use and store iMovie in the external hard drive using my Powerbook as a monitor, so I presume it is formatted correctly
Sorry, but you cannot assume the drive is formatted correctly. iMovie doesn't tell you the drive format is incompatible with iMovie. (it should, but it doesn't.) Some iMovie project features can be saved and some cannot.
It's easy to check the disk format. In the Finder, click on the drive icon and choose File > Get Info from the Finder menubar. The window that opens shows the disk Format. You want it to say "Mac OS Extended". "(Journaled)" is optional.
With some drives, sometimes even that can be wrong. To be sure, use Disk Utility to check the format. When you click on the drive in the list along the left side of the Disk Utility window, the format is displayed at the bottom of the window.
Always, always, always check the disk format before using a drive with iMovie.
Karl

Follow up question...

I just purchased a Airport Extreme from the Apple Store yesterday. I purchased it to extend/share my iPhone 5 hotspot. I have figured out how to have AEBS join my hotspot, but it does not seem to have access on the Ethernet ports in the back?? This is my needed feature, unfortunately I live in an area that only offers DSL and only 2.5mbps.. . Using my phone I'm able to receive 10-20mbps on LTE/4G, and fortunately for me I have unlimited data on my hotspot. So I'm set for the wireless devices in my home, but struggling getting wired devices working....
Any help will be greatly appreciated!
Thanks,
Tim
Info
iPhone 5 iOS 7.0.4
Windows 8
Linux Ubuntu 12.10
Airport Extreme Base Station, iOS 7.0.4
This solved my question by Bob Timmons on Nov 28, 2013 3:33 PM
No, only the AirPort Express. There are 2 Ethernet ports on the Express. If you need more, you can add an Ethernet switch.
The Express has a special feature called ProxySTA that allows it to join a network and the Ethernet ports will be enabled when it does this.
Might be fun to ask one of the sales guys what exactly ProxySTA is and what it does before you explain it to them. Even the "genius" may not know.
See the answer in context
Follow Up Question----
I asked the apple salesperson about proxySTA, first I got a blank stare then, some nonsense to attempt they knew what it was.
So I picked up the Express, set it up to join my hotspot and it works really well!!! The only problem is the hotspot only allows five connections. The express eats one, that only leaves four! Is there another way to set up the express so it can handle the dhcp so my hotspot only sees the one connection to the express??
Thanks,
Tim

Now please perform a hard reset on the second Express by holding in the reset button for 10 seconds, then release. Allow a full minute for the Express to restart to a slow, blinking amber light.
Make sure that the Ethernet connection from the first "joining" Express goes to the WAN "O" port on the second Express creating a wireless network.
Don't worry about the Double NAT message for now, just make sure that you can now log on to the Internet through the second Express wireless network.
You may need to power off both Express devices and restart the "joining" Express first, then start up the "creating" Express.
Once you verify that everything is working, you can go back in using AirPort Utillty and click to ignore the Double NAT so that a green light will be displayed on the second Express.

Follow-up question on ZXM08U16 table E_TDRSEG (function group XM08)

Rich's suggestion worked (on how to retype the E_TDRSEG table received from MIRO by include ZXM08U16 in the function group XM08.
Before asking my new follow-up question, let me recap the original SAP typing of this table and the way I've retyped it (following Rich's instructions):
The original SAP typing is:
E_TDRSEG TYPE MMCR_TDRSEG
TYPES: mmcr_tdrseg TYPE mmcr_drseg OCCURS 0,
TYPES: BEGIN OF mmcr_drseg_co.
        INCLUDE STRUCTURE cobl_mrm_d.
TYPES: cr LIKE drseg_cr    OCCURS 0,
       unpl_refwr TYPE refwr,
       END OF mmcr_drseg_co.
TYPES: BEGIN OF mmcr_drseg.
        INCLUDE STRUCTURE drseg.
TYPES: cr LIKE drseg_cr OCCURS 0,
       co TYPE mmcr_drseg_co OCCURS 0,
       sm LIKE drseg_sm OCCURS 0,
       charact TYPE rbcharact_instance OCCURS 3,
                                       "instances of characteristics
       uebgmat TYPE matnr,
       uebrblgp TYPE rblgp,
       selkz_db TYPE selkz,
       rblgp_old TYPE rblgp,           "rblgp before aggregation
       END OF mmcr_drseg.
I retyped this as follows:
TYPES:
ty_cobl_mrm_d        TYPE cobl_mrm_d,
ty_drseg_cr          TYPE STANDARD TABLE OF drseg_cr with DEFAULT KEY,
ty_drseg_sm          TYPE STANDARD TABLE OF drseg_sm with DEFAULT KEY,
ty_charact           TYPE STANDARD TABLE OF rbcharact_instance with DEFAULT KEY,
BEGIN OF ty_mmcr_drseg_co.
    INCLUDE            TYPE ty_cobl_mrm_d.
    TYPES:
      cr               TYPE ty_drseg_cr ,
      unpl_refwr       TYPE refwr,
END OF   ty_mmcr_drseg_co,
ty_co                TYPE STANDARD TABLE OF ty_mmcr_drseg_co
                       WITH DEFAULT KEY,
BEGIN OF ty_mmcr_drseg.
    INCLUDE            TYPE drseg.
    TYPES:
      cr               TYPE ty_drseg_cr,
      co               TYPE ty_co,
      sm               TYPE ty_drseg_sm,
      charact          TYPE ty_charact,        "instances of characteristics
      uebgmat          TYPE matnr,
      uebrblgp         TYPE rblgp,
      selkz_db         TYPE selkz,
      rblgp_old        TYPE rblgp,             "rblgp before aggregation
END OF   ty_mmcr_drseg.
DATA:
    x_mmcr_drseg       TYPE mmcr_drseg,
    x_mmcr_drseg_oo    TYPE ty_mmcr_drseg,
    it_mmcr_drseg      TYPE STANDARD TABLE OF ty_mmcr_drseg,
    x_drseg_cr         TYPE drseg_cr,
    x_drseg_sm         TYPE drseg_sm,
    x_drseg_co         TYPE ty_mmcr_drseg_co.
But here's my question. To load the new table from the SAP table, I've had to use the code below. Is there any way to simplify this code? (I don't think there is because the drseg structure is included in the old and the new, so you can't simply say new-drseg = old-drseg. But maybe there's another way to do it and I'm not seeing it. Also, note that I had to loop on each of the inner three tables because it wouldn't compile when I tried statements of the form "new-table[] = old-table[].)
LOOP AT e_tdrseg INTO x_mmcr_drseg.
    x_mmcr_drseg_oo-anln1     = x_mmcr_drseg-anln1.
    x_mmcr_drseg_oo-anln2     = x_mmcr_drseg-anln2.
    x_mmcr_drseg_oo-aplzl     = x_mmcr_drseg-aplzl.
    x_mmcr_drseg_oo-arewr     = x_mmcr_drseg-arewr.
    x_mmcr_drseg_oo-areww     = x_mmcr_drseg-areww.
    x_mmcr_drseg_oo-aufnr     = x_mmcr_drseg-aufnr.
    x_mmcr_drseg_oo-aufpl     = x_mmcr_drseg-aufpl.
    x_mmcr_drseg_oo-basme     = x_mmcr_drseg-aufpl.
    x_mmcr_drseg_oo-bedat     = x_mmcr_drseg-bedat.
    x_mmcr_drseg_oo-begru     = x_mmcr_drseg-begru.
    x_mmcr_drseg_oo-bewae     = x_mmcr_drseg-bewae.
    x_mmcr_drseg_oo-ekgrp     = x_mmcr_drseg-ekgrp.
    x_mmcr_drseg_oo-bpmng     = x_mmcr_drseg-bpmng.
    x_mmcr_drseg_oo-bprme     = x_mmcr_drseg-bprme.
    x_mmcr_drseg_oo-bpumn     = x_mmcr_drseg-bprme.
    x_mmcr_drseg_oo-bpumz     = x_mmcr_drseg-bpumz.
    x_mmcr_drseg_oo-bpwem     = x_mmcr_drseg-bpwem.
    x_mmcr_drseg_oo-bprem     = x_mmcr_drseg-bprem.
    x_mmcr_drseg_oo-bsmng     = x_mmcr_drseg-bsmng.
    x_mmcr_drseg_oo-budat     = x_mmcr_drseg-budat.
    x_mmcr_drseg_oo-bukrs     = x_mmcr_drseg-bukrs.
    x_mmcr_drseg_oo-bwtar     = x_mmcr_drseg-bwtar.
    LOOP at x_mmcr_drseg-cr INTO x_drseg_cr.
      APPEND x_drseg_cr TO x_mmcr_drseg_oo-cr.
    ENDLOOP..
    LOOP at x_mmcr_drseg-co INTO x_drseg_co.
      APPEND x_drseg_co TO x_mmcr_drseg_oo-co.
    ENDLOOP..
    LOOP at x_mmcr_drseg-sm INTO x_drseg_sm.
      APPEND x_drseg_sm TO x_mmcr_drseg_oo-sm.
    ENDLOOP..
    x_mmcr_drseg_oo-charact   = x_mmcr_drseg-charact.
    x_mmcr_drseg_oo-uebgmat   = x_mmcr_drseg-uebgmat.
    x_mmcr_drseg_oo-uebrblgp = x_mmcr_drseg-uebrblgp.
    x_mmcr_drseg_oo-selkz_db = x_mmcr_drseg-selkz_db.
    x_mmcr_drseg_oo-rblgp_old = x_mmcr_drseg-rblgp_old.
ENDLOOP.

Hi
I don't think, I'm agree with you, u can only replace some statament:
LOOP AT E_TDRSEG INTO X_MMCR_DRSEG.
X_MMCR_DRSEG_OO-ANLN1     = X_MMCR_DRSEG-ANLN1.
X_MMCR_DRSEG_OO-ANLN2     = X_MMCR_DRSEG-ANLN2.
X_MMCR_DRSEG_OO-APLZL     = X_MMCR_DRSEG-APLZL.
X_MMCR_DRSEG_OO-AREWR     = X_MMCR_DRSEG-AREWR.
X_MMCR_DRSEG_OO-AREWW     = X_MMCR_DRSEG-AREWW.
X_MMCR_DRSEG_OO-AUFNR     = X_MMCR_DRSEG-AUFNR.
X_MMCR_DRSEG_OO-AUFPL     = X_MMCR_DRSEG-AUFPL.
X_MMCR_DRSEG_OO-BASME     = X_MMCR_DRSEG-AUFPL.
X_MMCR_DRSEG_OO-BEDAT     = X_MMCR_DRSEG-BEDAT.
X_MMCR_DRSEG_OO-BEGRU     = X_MMCR_DRSEG-BEGRU.
X_MMCR_DRSEG_OO-BEWAE     = X_MMCR_DRSEG-BEWAE.
X_MMCR_DRSEG_OO-EKGRP     = X_MMCR_DRSEG-EKGRP.
X_MMCR_DRSEG_OO-BPMNG     = X_MMCR_DRSEG-BPMNG.
X_MMCR_DRSEG_OO-BPRME     = X_MMCR_DRSEG-BPRME.
X_MMCR_DRSEG_OO-BPUMN     = X_MMCR_DRSEG-BPRME.
X_MMCR_DRSEG_OO-BPUMZ     = X_MMCR_DRSEG-BPUMZ.
X_MMCR_DRSEG_OO-BPWEM     = X_MMCR_DRSEG-BPWEM.
X_MMCR_DRSEG_OO-BPREM     = X_MMCR_DRSEG-BPREM.
X_MMCR_DRSEG_OO-BSMNG     = X_MMCR_DRSEG-BSMNG.
X_MMCR_DRSEG_OO-BUDAT     = X_MMCR_DRSEG-BUDAT.
X_MMCR_DRSEG_OO-BUKRS     = X_MMCR_DRSEG-BUKRS.
X_MMCR_DRSEG_OO-BWTAR     = X_MMCR_DRSEG-BWTAR.
X_MMCR_DRSEG_OO-CR[]      = X_MMCR_DRSEG-CR[].
X_MMCR_DRSEG_OO-CO[]      = X_MMCR_DRSEG-CO[].
X_MMCR_DRSEG_OO-SM[]      = X_MMCR_DRSEG-SM[].
X_MMCR_DRSEG_OO-CHARACT   = X_MMCR_DRSEG-CHARACT.
X_MMCR_DRSEG_OO-UEBGMAT   = X_MMCR_DRSEG-UEBGMAT.
X_MMCR_DRSEG_OO-UEBRBLGP = X_MMCR_DRSEG-UEBRBLGP.
X_MMCR_DRSEG_OO-SELKZ_DB = X_MMCR_DRSEG-SELKZ_DB.
X_MMCR_DRSEG_OO-RBLGP_OLD = X_MMCR_DRSEG-RBLGP_OLD.
ENDLOOP.
If you want to use APPEND statament u need to refresh the target table at very loop:
LOOP AT E_TDRSEG INTO X_MMCR_DRSEG.
X_MMCR_DRSEG_OO-ANLN1     = X_MMCR_DRSEG-ANLN1.
X_MMCR_DRSEG_OO-ANLN2     = X_MMCR_DRSEG-ANLN2.
X_MMCR_DRSEG_OO-APLZL     = X_MMCR_DRSEG-APLZL.
X_MMCR_DRSEG_OO-AREWR     = X_MMCR_DRSEG-AREWR.
X_MMCR_DRSEG_OO-AREWW     = X_MMCR_DRSEG-AREWW.
X_MMCR_DRSEG_OO-AUFNR     = X_MMCR_DRSEG-AUFNR.
X_MMCR_DRSEG_OO-AUFPL     = X_MMCR_DRSEG-AUFPL.
X_MMCR_DRSEG_OO-BASME     = X_MMCR_DRSEG-AUFPL.
X_MMCR_DRSEG_OO-BEDAT     = X_MMCR_DRSEG-BEDAT.
X_MMCR_DRSEG_OO-BEGRU     = X_MMCR_DRSEG-BEGRU.
X_MMCR_DRSEG_OO-BEWAE     = X_MMCR_DRSEG-BEWAE.
X_MMCR_DRSEG_OO-EKGRP     = X_MMCR_DRSEG-EKGRP.
X_MMCR_DRSEG_OO-BPMNG     = X_MMCR_DRSEG-BPMNG.
X_MMCR_DRSEG_OO-BPRME     = X_MMCR_DRSEG-BPRME.
X_MMCR_DRSEG_OO-BPUMN     = X_MMCR_DRSEG-BPRME.
X_MMCR_DRSEG_OO-BPUMZ     = X_MMCR_DRSEG-BPUMZ.
X_MMCR_DRSEG_OO-BPWEM     = X_MMCR_DRSEG-BPWEM.
X_MMCR_DRSEG_OO-BPREM     = X_MMCR_DRSEG-BPREM.
X_MMCR_DRSEG_OO-BSMNG     = X_MMCR_DRSEG-BSMNG.
X_MMCR_DRSEG_OO-BUDAT     = X_MMCR_DRSEG-BUDAT.
X_MMCR_DRSEG_OO-BUKRS     = X_MMCR_DRSEG-BUKRS.
X_MMCR_DRSEG_OO-BWTAR     = X_MMCR_DRSEG-BWTAR.
REFRESH: X_MMCR_DRSEG_OO-CR,
           X_MMCR_DRSEG_OO-CO,
           X_MMCR_DRSEG_OO-SM.
APPEND LINES OF: X_MMCR_DRSEG-CR TO X_MMCR_DRSEG_OO-CR,
                   X_MMCR_DRSEG-CO TO X_MMCR_DRSEG_OO-CO
                   X_MMCR_DRSEG-SM TO X_MMCR_DRSEG_OO-SM.
X_MMCR_DRSEG_OO-CHARACT   = X_MMCR_DRSEG-CHARACT.
X_MMCR_DRSEG_OO-UEBGMAT   = X_MMCR_DRSEG-UEBGMAT.
X_MMCR_DRSEG_OO-UEBRBLGP = X_MMCR_DRSEG-UEBRBLGP.
X_MMCR_DRSEG_OO-SELKZ_DB = X_MMCR_DRSEG-SELKZ_DB.
X_MMCR_DRSEG_OO-RBLGP_OLD = X_MMCR_DRSEG-RBLGP_OLD.
ENDLOOP.
Max

Keymapping (follow up from another thread)

To follow up on another thread, I checked out the keymappings and found most of what I was looking for.
Only a couple of things I miss:
1. SHIFT + TAB doesn't pull the text back with it if the text is not selected. I am convised most editors do this and I keep find myself trying to do it in JDev and it doesn't work, and then I go in a huff.
2. Ctrl+K, Ctrl+L to perform a word match forwards or backwards, based purely on text in the document, ie. not syntax/context sensitive. This was one of my most used/most time saved features in Netbeans.

Hi,
don't understand what 1) is supposed to do. Can you explain this further? Winword and TextPad behave differently. I tried NetBeans and shift+tab is doing nothing.
For 2) Is it the same as
pressing ctrl+f to enter a search string and then continuing with F3 for forward matches and shift+F3 for backward matches? If you select a string before pressing ctrl+f then this string is added to the search list.
If yes, then you can change the key mapping in Tools-->Preferences --> Accelerators to the keyboard combination you are most familiar with (look for "find").
Frank

How to follow a question and not a whole community?

How to follow a question and not a whole community?
THanks.

If that's not the problem turn off all the blue checks and bookmark the question. To view tap your name then bookmarks, unfortunately with this method you don't get the email updates.
Michael Vallance

Why can't I ask any follow-up questions?

Why is my earlier message marked 'Read Only' . . . it's the only one I can find that is. I have follow-up questions, and can't find anything in the Help section that addresses 'Read only'.

deweyrich, I don't know how it got marked as such, but I've fixed it.
Thanks for bringing it to my attention, Jerry.
- Peter

TS2446 I forgotten your answers, I Verify your identity by answering the following security questions before I can complete your purchase.

I forgotten your answers, I Verify your identity by answering the following security questions before I can complete your purchase.

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Question on threading in Java Pet Store

In the Java Pet Store, the MainServlet pulls the RequestProcessor and ScreenFlowManager objects from the ServletContext object. Once returned, the request is processed by methods in these objects. Since the ServletContext object and the objects that it contains are considered not to be thread-safe, how does the utilization of these shared objects not cause thread issues? Thanks for your help.

These objects are used in a read-only fashion, hence there should be no problems related to thread-safety.

A Question Of Album Sorting

Is there any way I can get albums to sort chronologically on my iPod Touch when I select an artist, instead of alphabetically? If so, how?

That is not a sorting option

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