Font Conversion issues from Word to PDF

I'm using Acrobat Pro 9 and Word 2007. My Word document has Heading styles with numbers, and a table of contents is built upon the styles. Every font is Arial. When I convert the Word document to PDF, the numbering all turns to Times New Roman, but the text remains Arial. Help. How can I fix this?
Linda

You were right, it was a Word numbering style issue. I have finally figured it out and it appears to be working correctly now.
Thanks,
Linda

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Mac OS 10.6.7 corrupt font on export from Word to PDF

Hi,
I have a library of Word documents that use our corporate font: Officina Sans ITC Pro Book. I have previously saved these as PDF using Word for Mac and opening in Acrobat Pro 9 without any difficulty.
Today however, while Word will export and create the PDF. When the PDF is opened in Acrobat it comes up blank and crashes Acrobat. I have tried exporting from Word to PostScript, but this fails: "Stack:/Font-dict-/ZCYKUX+OfficinaSansITCPro-Book".
The font is avialable on the Mac. I have validated the font and using Font Finagler I have cleared the cache. All without success.
One pointer is the additional six digits in the PS log, which is in front of the font name.
Anyone got any ideas on how to clear the problem and start export cleanly from Word to PDF again?
Thanks,
Niall

Thanks Steve,
The link described our situation. You are correct: yes our font is OpenType PostScript and, yes I had updated to OS 10.6.7.
I have been busy reading. For other readers there is a long thread here: http://discussions.apple.com/thread.jspa?threadID=2792142&start=0&tstart=0, where I see that you have also participated.
I have posted constructive critisim to Apple on the OS update. However I don't think there will be a quick fix.
I will probably downgrade back to 10.6.6, but need to steel myself for the task.
Thanks also to Larry and Michael!
Niall

Why am I having conversion errors from Word to PDF using the CreatePDF printer?

I just subscribed to PDF Pack. I downloaded and installed the Adobe CreatePDF printer under Administrator. When I print a Word document, I select the CreatePDF Printer and it appears to work. However, when I open the CreatePDF queue, the document is in the queue flagged with an Error but no error message. The document never appears in my file list at the PDF Pack service site when I login. What's going on?

HI,
Please restart your Windows then try to print your file to CreatePDF Desktop printer. If you still see the same error in Status please let me know what OS you are using with the printer.
If your system is Win 7 SP1 then please see about a hotfix to update inetpp.dll file.
For the hotfix :http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html.
If Adobe PS pringer driver is not yet installed on your system then see below:
1. Open Start menu > Devices and Printer ( or from control panel) and select "Add a printer"
2. Select "Add a local printer"
3. Select "Use an existing port: LPT1: (Printer port)
4. Select any company and any PS printer with Adobe PS printer driver(not clone) such as Xerox and Xerox Phasor 6120PS
Note:If you have Win 7 on 64 bit PC, Adobe PS printer drivers(PSCRIPT5.DLL and a few other files) are installed at C:\Windows\System32\spool\drivers\x64\3 folder
Hisami

How to use .joboptions file while converting from Word to PDF

Hi,
I'm pretty new to Acrobat. I'm using Acrobat XI. I need to convert a word document to a PDF file which conforms to certain requirements described by a given .joboptions file. The .joboptions file can be opened by distiller, but as far as I know distiller is not invovled in the conversion (Word to PDF) process. So how can I make sure the converted PDF file meets the requirement described by the .joboptions file?

Distiller is used when converting from Word to PDF, if you do it via the Acrobat panel, not the Adobe PDF printer or Word's internal Export to PDF command. If you've loaded your joboptions file in Distiller (via Settings - Add Adobe PDF Settings), then you will see it in the drop-down of Conversion Settings when you click the Preferences button in the Acrobat panel in Word.
After you've selected your job options profile click the Create PDF button, and the file will be converted using the selected options.

Black Pages - Convert from Word to PDF

When I convert a Word document to a PDF, the pages on the PDF document are black. This only happens on select Word document that use a specific cover graphic. I've sent the same document to a co-worker and they were able to convert the document to PDF with no issues. I have verified my preferences with my co-worker and these are the same. I have the latest version of Adobe Reader (10). I was previously able to convert a Word document with the same graphic to PDF without any issues. Any ideas on how to fix this?

Adobe Reader can't convert from Word to PDF.

Batch conversion of Microsoft word to PDF?

Hi Gang,
I'm not sure which forum to put this in, but I've been all over google and can't find a solution. I'm hoping someone here has a suggestion.
Does anyone know a way to do a batch conversion of MS word to PDF? I installed adobe acrobat pro, and it looks like it will do batch conversions, but only of post script files, not MS word. Which is a waste, because if I can save the files as post scrip, I might as well just save as PDF.
I also tried acrobat distiller, but it tells me it can not read the file type.
I know how to print, save to pdf for a single file, but I'm trying to streamline this process.
I'm not familiar with command line or scripting... I was hoping for an app.
Anyone have ideas?
thanks
Ethan-

Hi Ethan
Have a look at creating a WorkFlow with Automator which comes with your Mac.
You should be able to modify one of the batching routines in Automator to open folders of Word files and print to .pdf.
Get onto the Automator forum and see what specific assistance they can offer:
http://discussions.apple.com/forum.jspa?forumID=1261
Peter

Hypertext links are not always preserved from Word to PDF, using Aperçu or Adobe, depending on OS 10 or Lion. Why? This generally works perfectly in Windows. Why are Apple and Adobe unable to correctly handle links when converting from Word to PDF?

Hypertext links are not always preserved from Word to PDF, using Aperçu or Adobe, depending on OS 10 or Lion. Why? This generally works perfectly in Windows. Why are Apple and Adobe unable to correctly handle links when converting from Word to PDF?
Depending on the system version, and Office Word version:
- a pure URL link starting with http or even www sometimes works in PDF, either produced by Aperçu or Adobe, sometimes does not work;
- other kind of links where the text under display is not a URL, never work!
I like everything with Apple computers and software, except PDF generation. Output files are usually bigger in size, and no better quality, than under Windows. Furthermore, it is weird that something as common as hyperlinks does not work correctly!
I related this question with Mac OS X Snow Leopard, but the problem is still there with Mac OS Lion.
This problem seems to have been around for years, without any proper solution from Apple and/or Adobe! To me, this is very embarrassing!

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

How do I save bookmarks from word to pdf?

How do I save bookmarks from word to pdf?

Eustace Mendis wrote:
Not convinced it can't be done... but then I'm not sure I understand exactly what you want to do.
I believe what the original poster wants to do is preserve the bookmarks of a Word file into the interactive bookmarks feature of the PDF specification, so that the bookmarks appear as a clickable linked table of contents when that Word file is converted to PDF. You see this in every ebook or iBook. This is easy to do when converting Word to PDF in Microsoft Windows, but I am not sure it is possible from Mac Word because everybody complains about it on the Mac side.
Converting bookmarks to a clickable PDF TOC is easy to do in other software on the Mac, like InDesign. Apple Pages might do it too, but I'm not sure.

Since 11-4-14 every convert from Word to PDF has failed online or desktop - when will this be sorted

Since 11-4-14 EVERY convert from Word to PDF either online or desktop has failed, when will this be fixed?

No replies on here so went online and tried various options including "repair reader installation" plus uninstall and reinstall etc, some posts suggested a repair from the Printers file (Vista) so installed AdobeCreatePDF desktop printer plus Xerox Phaser PS printer as advised. All without any obvious sucess ie still no word docs converted after hours of trying. Then unexpectedly a further test convert attempt succeeded; tested again on desktop plus online and now all works fine as it did before. Who knows why - possibly only Adobe know. Will leave this thread here just in case the fail reappears over next few days!

Acrobat Pro 9 - Conversion Error from Word 2007

I do not want to hijack the thread or question raised by another poster a short time ago but I cannot figure out how to correct the below.
Office 2007 fully updated
Vista 32-bit
Acrobat Pro 9.3.4
I have to provide data for someone else to assemble and publish and have been attempting to convert some Word documents nearly full of tables to press quality .pdf. Whenever I try the conversion, Acrobat Pro seems to re-center the tables both horizontally and vertically forcing the misalignment of the rows of data although any repeating headers remain properly placed. I can even see the table shift downward slightly when using the Acrobat conversion macro within Word. It may be adjusting the margins instead of re-centering.
I have tried using the macro within Word 2007, Create PDF within Acrobat Pro and Print to PDF as well as tweaking some of the settings such as lowering resolution and turned off unused settings such as enable fast web view, etc. The glitch also occurs with High Quality Print. Standard used to work but after the update to 9.3.4 that conversion shows the same problem. I even tried saving in Word 97-2003 format with the same results.
The documents in question do have custom page sizes and margins but do not use any abnormal fonts. I have tried changing the margins but the conversion to .pdf still changes the information and/or magins as described above. Row height seems to be correctly maintained.
I realize that a knowledgeable user can export the .pdf back into Word or other program but am trying to make it more difficult for someone to edit information which has always had extremely negative consequences in terms of data organization, layout and even integrity.
There has to be something really silly that I am overlooking.
Thank You

Thanks Bill.
Sorry for the delay, Verizon dumped its DSL +service to Frontier so we had one of the bi-weekly extended outages.
No changes occurred when I changed the default printer to Adobe PDF. All of my printers are new enough so that they can handle the current margins so I do not think that they is a problem there but changing the default as suggested by you and Michael eliminates that as the source.
I had previously been able to convert using the built-in converter in Word but was unsure whether or not the result would be press quality and was unable to find this information in my searches. I retested this and conversion using Word’s built-in converter works without a problem.
The conversion using Combine Miles > Merge Into A Single PDF also works without a problem with the highest quality setting. It took several hours to run but I guess or assume that it was because of the number of tags as this is a quick setting and therefore I could not disable the tagging which is not needed in this case.
I was also able to convert the same file which had been saved from Word 2007 into the 1997-2003 format as described above but the same problem came up when using the Acrobat macro and Create PDF from File. I had even created a modified press quality settings to modify settings like disabling autorotate, Object Level Compression, changed the binding option, lowered resolution, bumping the format up to PDF 1.7, etc., but all produce the same result. I have tried changing the document margins in case the conversion process rounded these but all produce the same artifact/problem except when I use Combine Files or the converter built into Word.

Cannot Read Font Metrics Issue on Save As PDF

Hi All
On saving a document as PDF, the FrameMaker Console displays the message:
The font file may be damaged.
maker: Cannot read font metrics from font file named Tahoma-Bold.
The PDF is created but it contains squares in place of letters.
This only happens for one document within my book.
I have removed and reinstalled Tahoma, with no effect.
What has happened and what do I need to do to enable save to PDF for this document.
I am using FrameMaker 9.0 installed as part of Technical Suite 2 and running on Windows 7 professional.
Thank you for your help.
Claire

I'm on FrameMaker 10, installed about a month ago, and suddenly, yesterday, I started getting this exact error on PDFing a book I'd previously had no trouble with. Nothing apparently changed in my setup between everything working fine and getting these "the font file may be damaged" console errors. Interestingly, it's on exactly the same font as reported by Claire and MichaelH; Tahoma and Tahoma-Bold are listed as the troublesome fonts. These are not the commonplace Frame console "missing font" errors -- they totally mess up the PDF.
Both these fonts work perfectly in Word. We tried reinstalling, with no change, and I was about to call Adobe support, as recommended by our IT desk, but checked this forum first. A million thanks, Michael Müller-Hillebrand, for posting the exact solution to the problem. I cleared the Convert CMYK to RGB box and everything is fine now. Thank you SO much.
Adobe, could you please fix this? First message on this thread was almost a year ago and my copy of Frame was purchased last month. The issue should have been fixed by now. This has cost me about three hours, plus the time of the IT desk reinstalling FrameMaker.

I'm getting # marks when printing from Word to .pdf; what's going on?

I recently reinstalled OS and all software, including Acrobat 9. (No virus, just like to freshen things up on the system.) Now, when I print from Word to a .pdf file, I get # marks inserted near header and footer. This never happened before. I unchecked the box (under properties) that says, "rely on system fonts only; do not use document fonts" and that made them go away, but I never had to mess with that previously. Is that, in fact, the solotion, or is there something else going on that needs to be corrected?
Thanks

The check box was checked by default. I made no revisions to the settings after reinstalling Adobe.
As noted, this had never happened before. The document was a letter with a letterhead graphic inserted (.png I believe). When I pulled up various old letters I prepared using the letterhead template or even the blank letterhead template itself and printed to .pdf, the # marks showed up, whereas that had never happened previously. Again, though, I made no changes to the default settings, so I'm wondering whether unchecking the check box really did take care of the problem or is just "masking" or "hiding" some other issue.

Font Rendering issues in export to PDF-SSRS

Hi,
Its a very strange issue,I am facing from last two days.
I have created a report having text with Gill Sans MT font.I am able to see the text in the mentioned font properly on report server as well as on my development machine.
Issue occurs when I export the report to PDF, as when i open the report in acrobat reader to view the font of the rendered text,it shows the font as Gill#20Sans#20MT which causes the text rendering up in Arial(default font).
If I Export from Word document the font is set as GillSansMT i.e name without spaces and text is rendered in correct font.I have installed the required font on both the locations i.e. report server as well as Development environment.
Thanks & Regards,
AS

Hi Anand Sardesai,
Since the Gill Sans MT font is not been installed on the production server at first. Please make sure the font is installed correctly and that font embedding is granted font. If the referenced font is not installed on the report server, the resulting PDF
file might not contain the correct mappings and might not display correctly when viewed.
Reference:
http://technet.microsoft.com/en-us/library/ms159713(SQL.100).aspx
Alternatively, I recommend you reboot the server try to resolve the issue. There is a similar issue for your reference:
http://social.msdn.microsoft.com/Forums/sqlserver/en-US/6a6cc993-e5bc-4919-9a27-d0b177402c6f/ssrs-r2-font-not-persisting-when-exporting-to-pdf
Regards,
Alisa Tang
Alisa Tang
TechNet Community Support

From Word to PDF without changing the Number of pages

When I convert a document of 320 pages from Word 2013 to PDF using Acrobat, the number of pages jump to 331, changing the footnotes, sections...How to fix it? Tx

To expand on Michael Kazlow's response, the problem isn't caused by Windows, but rather how Microsoft Office applications format their text. The issue isn't only with Word, but also with every other Office application as well. Furthermore, it isn't a matter of whether you create the PDF using the Adobe PDF PostScript printer driver instance, but rather, when you compose the document while the Adobe PDF PostScript printer driver instance is the default/current printer within Word!!!
These applications format text using font metrics normalized to the resolution of the current output device. Thus, if you are displaying a document in Word and the current printer selected (usually the default printer you have selected in Windows when you start up Word) has a device resolution of 600dpi, the document is formatted with each character's space measured in units of 1/600 of an inch. If you change the current printer or print to a printer that has a different resolution set, Word reformats the document using font metrics based on the new resolution. In the case of the Adobe PDF PostScript printer driver instance, by default, the resolution is 1/1200 of an inch. Typically, more text will fit on a page with long text lines when higher resolution is used and less text will fit on a page with long lines when a lower resolution is used. If your default printer is a high resolution inkjet printer, you may see resolutions as high as 2400 dpi, for example.
Microsoft Office applications are also known to reformat pages based upon other metrics such as printable area.
These issues don't just affect PDF creation, but also printing to different devices yielding different line endings and pagination.
To further complicate matters, when you either Save as PDF using Office's own PDF creation facility or even Save as Adobe PDF using Acrobat's PDFMaker facility (part of Acrobat), Office uses yet a different mechanism to reformat the page, also yielding inconsistencies in line ending and pagination from what you see on the screen and/or in print directly from Word to a particular device. (We don't know exactly what mechanism Microsoft is using in these cases to cause the discrepancies.)
Users of Office and Adobe have complained to Microsoft about this general behavior for over 20 years and apparently it is not of any priority to Microsoft to resolve this.
- Dov

Trouble with Bookmarks from Word to PDF

Use Windows 7; Office 2007; Acrobat Pro 9.0.0
Problem: Word document has numbered scheme, with blue font to signify a link in resultant pdf. Set
Preferences to capture level 1 and 2 for bookmarks in pdf. Create PDF. Resultant pdf doesn't hold the blue font from within Word.
Pdf is all in black. Bookmarks are sometimes renumbered; i.e. A1, B2, etc. instead of 1., 2., etc. Bulleted list has different symbol font applied. Why?

Hi,
function(){return A.apply(null,[this].concat($A(arguments)))}
dragonfly52 wrote:
Use Windows 7; ---; Acrobat Pro 9.0.0
Acrobat compatibility for Windows 7 starts with Acrobat 9.2.
See: http://www.adobe.com/products/acrobat/faq/
The first step may be to place the installed Acrobat 9.x to the current dot release via sequence install of available updates, .
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
Be well...

Font Conversion issues from Word to PDF

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