For some reason my I phone 4 is get n hot and battery will die within 6 hrs.Anyone know why?

My iPhones been working great intell a week ago my battery will only stay charged for about 5 hrs and it gets real hot anything I can do ?

Read this: http://www.apple.com/batteries/iphone.html. Try out what it says. Compare what your getting vs what the design specs are. If none of the suggestions work, restore as new. Test. Get battery replaced if issue persists.

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HT1688 I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account. But my phone will not delete a mail account. And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account. But my phone will not delete a mail account. And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.

I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card.

I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card. Please help to solve this problem.

Return it and get your money back. Virgin does not offer official unlocking, thus there's no way to get the phone officially unlocked for you to use it.
Sorry, but you wasted your money.

I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?

I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?

I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?

I just bought my first iphone 4 actually i bought two and for some reason on both phones one of the speakers does not work im just wondering if this is normal because i took it back to the store and they told me all of the phones are the same?????

i just bought my first iphone 4 actually i bought two and for some reason on both phones one of the speakers does not work im just wondering if this is normal because i took it back to the store and they told me all of the phones are the same?????

There is only one speaker, what looks like another speaker is actually a microphone. All iPhones only have one speaker down by the dock connector.

TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB. It has worked for years, now I get an error message stating "unknown device"

For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device". Any ideas for a fix?

HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

I would say to start by looking on their web site... unfortunately, that appears to be dead.
Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well.

Hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

Reset your modem.

I need to download my Verizon bill. For some reason my account says I'm a "Member" and not the "Manager" or "Owner" so I can't download the bill. I AM THE ONLY PERSON ON THIS ACCOUNT. I AM THE ONLY PERSON WHO HAS EVER BEEN ON THIS ACCOUNT. ONLY ME. JUST M

I need to download my Verizon bill. For some reason my account says I'm a "Member" and not the "Manager" or "Owner" so I can't download the bill. I AM THE ONLY PERSON ON THIS ACCOUNT. I AM THE ONLY PERSON WHO HAS EVER BEEN ON THIS ACCOUNT. ONLY ME. JUST ME.

Prepaid accounts don't have Account Owners/Managers, they just have Account Members (and prepaid accounts have less options regarding changes via their My Verizon account as a result).

HT1766 Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help pleas

Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help please.
Thank you Callum Gordon

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

Recently changed my apple ID, both email and password. For some reason icloud is on the old email account and i do not remeber that password to log out and login with new credentials

I recently changed my apple ID, both email and password. For some reason icloud is on the old email account and i do not remember that password to log out and login with new credentials.

I have the EXACT SAME PROBLEM and have been researching the past 2 hours!!!! Aaargh!

HT201269 I am trying to restore my phone from the backed up information on my computer. It is asking me for a password. I tried my screen lock code and my apple id. Does anyone know what password it wants?

I am trying to restore my phone from the backed up information on my computer. It is asking me for a password. I tried my screen lock code and my apple id. Does anyone know what password it wants?

recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808
if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

Only getting first 30 seconds of Kings of leon album, anyone know why?

Only getting first 30 seconds of Kings of leon album, anyone know why?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

IPhone 5 getting really hot and battery charge not lasting very long at all??

iPhone 5 getting really hot and battery charge not lasting very long at all??

Try some of these to save battery time:
Settings>Notifications>[Turn off any notifications you don't need]
Settings>General>Software Update (Make sure you're up to date)
Settings>Brightness & Wallpaper> Auto-Brightness on (And that your brightness is not to the max)
Settings>Privacy>Location Services>Turn off/Stop apps from using it
Settings>Bluetooth>Off
Settings>Mail, Contacts, Calendars>Fetch New Data>Manually
Settings>Wi-Fi> Off (When you don't need internet when you're out and about)
To stop overheating, note these:
Operating Temperatures: 0° to 35° C (32° to 95° F)
Non-Operating Temperatures: -20° to 45° C (-4° to 113° F)
Hope this helps!

Hi, i get the error -49 when trying to Export a Movie edited in iMovie and recorded with Elgato Video Capture anyone know why i get this Error and can help me?

Hi, i get the error -49 when trying to Export a Movie edited in iMovie and recorded with Elgato Video Capture anyone know why i get this Error and can help me?

Read this
http://support.apple.com/kb/ts1583

For some reason my I phone 4 is get n hot and battery will die within 6 hrs.Anyone know why?

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