For what ever reason I cannot locate my favorites, and cannot see my web browser on my firefox. My grandson used the computer yesterday and many of the usual thing are missing. Browser bar, favorites tools etc. Can you help

The line where the browser bar would ordinarily be is just a black space. My favorites list, browsing history and most of the firefox toolbar is missing.

It sounds like he hid the menu bar. Press either Alt or F10 to temporarily display the menu bar, then in the view menu select Toolbars, then click on "Menu Bar" in the list of toolbars to display it permanently. Active toolbars have a tick by their name. For more details see the [[menu bar is missing]] article.

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I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe

I loaded iTunes on a new laptop. I copied and pasted my albums to a 4G stick and down loaded them to the new laptop. Placing them in, Libraries – Music – iTunes and than in Itunes used File – add file to library. So far so good. For what ever reason one o

I loaded iTunes on a new laptop. I copied and pasted my albums to a 4G stick and down loaded them to the new laptop. Placing them in, Libraries – Music – iTunes and than in Itunes used File – add file to library. So far so good. For what ever reason one of the CDs would not load onto the stick. I got the orginal CD and loaded directly to Itunes. Now when I look in Libraries – Music – iTunes it’s not there but it is in and plays in iTunes. What should I have done or should I be doing? Thanks.

It's not a unique situation - happens all the time, smaller hard drives getting filled up.
It's also easy to fix. I just moved my itunes content to a bigger hard drive.
First I made a backup of the itunes database file - iTunes Library.itl. Just in case anything went wrong.
Nothing did go wrong, but I'd have it in case anything DID go wrong. That file holds ratings, playcounts, Date Added, and other metadata.
Second, in itunes change the preferences > advanced tab to tell itunes to put everything on G:
Set the itunes folder location to something like G:Media or G:iTunes
This will affect all FUTURE additions to itunes and not do anything to the existing locations.
Make sure the checkbox for "Keep itunes organized" is NOT checked. I also left the "Copy files when adding" unchecked.
Third, to move all the files to G: without itunes losing the paths, run the File > Library > Organize > Consolidate command. This will need to run a while, so be patient as it copies all the files to the new G: location. This does NOT delete the originals. You will have to do that.
Fourth, make sure everything in itunes is OK and you can play stuff in your library. If you're really cautious you can run a script to check for missing/dead tracks.

I have a MacBook Air and for what ever reason, the print settings have gone out of whack. I am not sure how to set to print a normal A4 paper size or a standard envelope. These settings were working O.K., but not now

I have a MacBook Air and for what ever reason the print settings for envelopes and normal A4 paper size changed from printing correctly each time I wished to print. Now, each time I wish to print either, I have to rest paper size and or Envelope vertical or horizontal. Can anyone assist with how to reset in order to print correctly without the need to rest each time please?

Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.

Subject: Tabs - Show tab previews in the Windows taskbar. For what ever reason, this option doesn't show up for me to select. Why, or was this feature moved or removed?

I'm running FireFox 10 and I have Windows 7 Ultimate on my PC. I would like to have the ability to select an open tab from the Windows taskbar. For what ever reason, this option is not showing in the Tools - Options - Tabs window. So, I can't select it. Why? Has this feature been moved or removed?

The "Show tab previews in the Windows taskbar" does not appear as an option. in Options - Tabs.
I Toggled the browser.taskbar.previews to True in About:Config, but it made no difference.
So, no go on either solution.
I am running Windows Ultimate 64bit. I don't know if that makes a difference.

Mozilla "unable to detect plug-in version", click "rsearch" and get myriad sies offering stuff I have no hope of understanding. Can you help?

Want to update plug-ins as I've been getting script errors, usually involving chrome and what may be java script, advisories of virtual memory being too small, etc. Nurse indicates some "Up to date" in green box. Others indicate "unable to detect plug-in version. I click "research" and get myriad sites offering options I've no hope of understanding. Can you help? L

What are the names of the plugins that show up as "Research" on the [https://www.mozilla.com/plugincheck/ Mozilla Plugin Check] page?
For example, I only have one like that, Microsoft® Windows Media Player Firefox Plugin np-mswmp ... and the Research button lists a Microsoft page as the first link.
For script errors, maybe this will help? [[Warning Unresponsive script]]
For troubleshooting plugins, read [[Troubleshooting plugins]].

HT1918 I updated my payment method because I changed my Internet MasterCard of the same number but new expiry date but not accepted , can you help me

Please I need help regarding this problem I faced today.
I updated my payment method because I changed my Internet MasterCard of the same number but new expiry date but not accepted , can you help me?

Is the iPhone jailbroken or was jailbroken?. In the article " http://support.apple.com/kb/TS3694 " it says:
Errors related to downgrading iOS
The required resource can't be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it's newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version isn't supported.
Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state.

Hi, I would like to synchronize the calendar's items of my iPad Mini with my MacBook Pro. At today I can only do the reverse operation (from MacBook Pro to iPad Mini). Can you help me maybe with a little tutorial or something? Many Thanks.

Hi, I would like to synchronize the calendar's items of my iPad Mini with my MacBook Pro. At today I can only do the reverse operation (from MacBook Pro to iPad Mini). Can you help me maybe with a little tutorial or something? Many Thanks.

Hello there Tonynos.
The following Knowledge Base article should help with guiding you on how to synchronize information from your iOS device to your computer:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D.

I just updated my iphone4 to iOS5.1 and now I cant use my 3g, everything on my cellular data's right but I cant activate my 3g anymore, can you help me please? thank you! i really need it

I just updated my iphone4 to iOS5.1 and now I cant use my 3g, everything on my cellular data's right but I cant activate my 3g anymore, can you help me please? thank you! i really need it

Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset.
If this does not work, set it up again as new device, without using the latest backup afterwards.
How to back up your data and set up as a new device

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

Check your junk or spam mail folder. Also, if you established a rescue email, it could be going to that email address. If all else fails:
Contact applecare and ask for account security.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

HT4759 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. thanks

Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
Grateful

If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.

HT2497 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. Grateful

Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanks

If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.

The guides all say when using the iCloud photos are shared across all devices. Why can't I see my photos from my iPhone on my iPad when it settings on both devices the iCloud for photos is on?

The guides all say when using the iCloud photos are shared across all devices. Why can't I see my photos from my iPhone on my iPad when it settings on both devices the iCloud for photos is on?

When you enable Photo Stream on your devices, only new photos you take or import to those devices will be automatically added to your Photo Stream. Existing photos won't.

HT1338 I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode.

I have a mac pro wich will not open windows in boot camp i get to the two options select windows but iyt will not load can you help please

i have a mack pro which will not open in windows from boot camp get to the two options and select windows drive but it will not open can you help Please

Hi there, Well, i thing i might have had the same problem (if you dont mean the selecting part, then try keyboad with usb and without if u dont have a macbook pro or so), i did the same and after selecting windows it said "No bootable disk" or " no boot disk" or something like that and the installer wont start when i was trying to install via CD/DVD.
The sulution is to use 2 usb-drives, one for the support drivers from apple and one for the windows it self after burning the CD/DVD to the usb on a PC using the windows own tools and creating a ISO file.
(there might be problems whit CD/DVD install sometimes)
The ISO file on a own USB is the most importat thing!! (and even apple and windows didnt know that but me and a technikal support guy from the store i bought it managed to fix it after like 4 days )
Hope it work now mate!

For what ever reason I cannot locate my favorites, and cannot see my web browser on my firefox. My grandson used the computer yesterday and many of the usual thing are missing. Browser bar, favorites tools etc. Can you help

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