Form fields appear normal on my computer, but are too large on client's computer

I recently created a fillable PDF using Acrobat Pro for a client. I have done this many times before, and never had any issues with formatting. On my computer, the fields appear perfect, but on the client's computer they are too large and obscure the surrounding text. Please see the first screenshot for reference. Notice the large white form field on the left side. He has viewed the document both on a Mac (in Preview) and on a PC (Acrobat Reader) and had the same problem. The following is a screenshot of the same file on my computer:
On my computer, the name field appears to fill normally. Does anyone have any idea why this is happening, and what I can do to fix it?
Thanks!
Jeanne

That person is using Preview and not Adobe Reader or Acrobat. Preview's support for PDF forms is dismal and it should not be used. It actually corrupts PDF forms (and other PDFs) in a number of ways, so that particular file should not be used again. If they don't want to install Reader, there's not much you can do.

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">

<title>TS Landscaping LLC</title>

<link href="styles/Main.css" rel="stylesheet" type="text/css">
<script src="SpryAssets/SpryMenuBar.js" type="text/javascript"></script>
<link href="SpryAssets/SpryMenuBarHorizontal.css" rel="stylesheet" type="text/css">

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var sprytextfield2 = new Spry.Widget.ValidationTextField("sprytextfield2");
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It is covered in the manual> Zoom feature
iPhone User Guide (For iOS 4.2 and 4.3 Software)

I saved my raw images as jpeg but they are too large to upload to photbox? I have 475 images.

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KATIEBAILEY222 wrote:
....what should the pixel width be? The trouble is I dont know what size these images are going to be printed. I know they want some images enlarged onto canvas so the4y will need to be a very good quality?
The workflow I was suggesting doesn't need you to specify pixel dimensions: you specify the print size, in inches or whatever measurement is required (but usually it is inches for prints), along with the appropriate ppi and LR will do the math for you and re-size the image so that the pixel dimensions fit those criteria. Doing that, even for reasonably large prints, should see the JPEG file sizes drop quite a bit I would imagine; I use a 16MP D7000, and when I use PhotoBox I often print at 12"x8" (300dpi), which usually means that LR has to do a fair bit of downsizing (maybe -25%) in order to fit that output size; even with a very detailed image (e.g. a landscape with a lot of fine detail such as tree branches, leaves, etc), I rarely go over 15MB with the JPEG (very different story for a TIFF of course!).
What camera are you using here? I'm intrigued.
I think it's rather unfortuate that you have no idea what sizes your photos will be printed at, and if I were you, I'd try to get that sorted out before uploading anything to PhotoBox. Speak with the couple, show them the pictures you have, and get them to select the sizes they want them to be printed at - maybe a default size for the majority might suffice, and then they can pick out the favourites for larger sizes/canvas prints, etc. Make a note of all the sizes PhotoBox offer and show them your list whilst they look through the photos on-screen. IMHO, if you're unsure of the final print size then you're going to be making compromises by going for a "generic" size and then relying on the PhotoBox staff to up/downsample the images on the fly, and you'll definetely be compromising the output sharpening that LR has to offer. I'd personally much rather send them a finished file that's ready to go, without the need for them to start messing around re-sizing it. But if you really can't establish an intended print size before uploading, then I think DJ_paige is spot-on with his advice - but it is a compromise.
On a side note, if you've gone to the trouble of processing these images in LR, then do make sure you turn off their "auto-enhancement" option in your account preferences. This is switched on by default for new accounts, and it will ruin all you hard work developing/processing your photos. I speak from experience: I use them every once in a while for prints, and they once mistakenly overlooked my "don't use auto-enhancement" preference setting - the photos I got were junk. Happily, they admitted their mistake when I complained and sent me a fresh set within 24-hours.
M

Form fields appear normal on my computer, but are too large on client's computer

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