Fillable Saveable Form - Fields appear to be blank but aren't

We have a fillable savable form created with Adobe Acrobat 8 Professional. Sometimes the form emailed back to our office and opened in Reader Version 9 and it the form appears initially to be blank unless you click into the field - you can then see the data. However, you can't print the form with the data displayed. If using Reader version 8, then if you click the highlight button it acts like a toggle switch to view the data in the fields; however you still can't print.
Any ideas on what is causing this and how we can fix it?

We are having the same issue, but ALL fields on a large-ish form. Also this form was widely distributed for email responses - so re-distributing it will be challenge.
We are using Acrobat 9.10 with livecycle to create/publish. All works well, except that we are getting occasional returns where all data is hidden, unless we 'click' inside the field - then it appears. If we export data it is empty.
I cannot see any pattern re: version of acrobat reader or Mac vs. PC that the recipients are using.
This is a serious issue for us, and any help would be greatly appreciated.
Dave B.
Toronto.

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My apologizes for posting this question in the wrong forum. Since I have already started the discussion here I will ask you my question here still. I put in the lines of code you suggested however when I go to the drop down list and select "Commercial" no text input box appears for the Company Name field. If you have a min I will post my code below. Your help is very much appreciated. I should let you know I also tried adding the on change to the actual option tag for commerical i.e <option onChange...>Commercial</option> and still did not appear. I put the work area in red text hope it helps.
<cfif IsDefined("FORM.username")>
<cfquery name="MM_search" datasource="Access">
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<cfif MM_search.RecordCount GTE 1>
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</cfif>
<cfset CurrentPage=GetFileFromPath(GetBaseTemplatePath())>
<cfif IsDefined("FORM.MM_InsertRecord") AND FORM.MM_InsertRecord EQ "customer">
<cfif IsDefined('form.propertytype') and len(form.propertytype) NEQ 0>
<cfset #CustomerTypeRefFullName#=form.propertytype/>
</cfif>
<cfif IsDefined('form.companyname') and len(form.companyname) NEQ 0>
<cfset #CompanyName#=form.companyname/>
</cfif>
<cfif IsDefined('form.salutation') and len(form.salutation) NEQ 0>
<cfset #Salutation#=form.salutation/>
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<cfif IsDefined('form.firstname') and len(form.firstname) NEQ 0>
<cfset #FirstName#=form.firstname/>
</cfif>
    <cfif IsDefined('form.lastname') and len(form.lastname) NEQ 0>
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    </cfif>
<cfset Name=#FirstName#&''&#LastName#/>
<cfset BillAddressAddr1=#Salutation#&' '&#FirstName#&''&#LastName#/>
    <cfif IsDefined('form.streetaddress') and len(form.streetaddress) NEQ 0>
    <cfset #BillAddressAddr2#=form.streetaddress/>
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    <cfif IsDefined('form.city') and len(form.city) NEQ 0>
    <cfset #BillAddressCity#=form.city/>
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    <cfif IsDefined('form.state') and len(form.state) NEQ 0>
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<cfif IsDefined('form.zipcode') and len(form.zipcode) NEQ 0>
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<cfset Contact=#FirstName#&''&#LastName#/>
<cfif IsDefined('form.dayphone') and len(form.dayphone) NEQ 0>
    <cfset #Phone#=form.dayphone/>
</cfif>
<cfif IsDefined('form.eveningphone') and len(form.eveningphone) NEQ 0>
    <cfset #AltPhone#=form.eveningphone/>
</cfif>
<cfif IsDefined('form.email') and len(form.email) NEQ 0>
    <cfset #Email#=form.email/>
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<cfquery datasource="QBs">
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<cfqueryparam value="#CustomerTypeRefFullName#" cfsqltype="cf_sql_varchar" maxlength="41"/>,
<cfqueryparam value="#CompanyName#" cfsqltype="cf_sql_varchar" maxlength="41"/>,
<cfqueryparam value="#Salutation#" cfsqltype="cf_sql_varchar" maxlength="15"/>,
<cfqueryparam value="#FirstName#" cfsqltype="cf_sql_varchar" maxlength="41"/>,
<cfqueryparam value="#LastName#" cfsqltype="cf_sql_varchar" maxlength="41"/>,
<cfqueryparam value="#Name#" cfsqltype="cf_sql_varchar" maxlength="50"/>,
<cfqueryparam value="#BillAddressAddr1#" cfsqltype="cf_sql_varchar" maxlength="50"/>,
<cfqueryparam value="#BillAddressAddr2#" cfsqltype="cf_sql_varchar" maxlength="50"/>,
<cfqueryparam value="#BillAddressCity#" cfsqltype="cf_sql_varchar" maxlength="50"/>,
<cfqueryparam value="#BillAddressState#" cfsqltype="cf_sql_varchar" maxlength="25"/>,
<cfqueryparam value="#BillAddressPostalCode#" cfsqltype="cf_sql_varchar" maxlength="13"/>,
<cfqueryparam value="#Contact#" cfsqltype="cf_sql_varchar" maxlength="41"/>,
<cfqueryparam value="#Phone#" cfsqltype="cf_sql_varchar" maxlength="15"/>,
<cfqueryparam value="#AltPhone#" cfsqltype="cf_sql_varchar" maxlength="15"/>,
<cfqueryparam value="#Email#" cfsqltype="cf_sql_carchar" maxlength="75"/>
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<cfif IsDefined('form.firstname') and len(form.firstname) NEQ 0>
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<cfif IsDefined('form.lastname') and len(form.lastname) NEQ 0>
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<cflocation url="login.cfm">
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">

<title>TS Landscaping LLC</title>

<link href="styles/Main.css" rel="stylesheet" type="text/css">
<script src="SpryAssets/SpryMenuBar.js" type="text/javascript"></script>
<link href="SpryAssets/SpryMenuBarHorizontal.css" rel="stylesheet" type="text/css">

<script type="text/javascript">function showHideInput(ddValue,txtFld) {
if(toLowerCase(ddValue) == "commercial") {
     txtFld.style.display = '';
else {
     txtFld.style.display = 'none';
     txtFld.value = '';
</script>
<script src="SpryAssets/SpryValidationTextField.js" type="text/javascript"></script>
<script src="SpryAssets/SpryValidationPassword.js" type="text/javascript"></script>
<script src="SpryAssets/SpryValidationSelect.js" type="text/javascript"></script>
<script src="SpryAssets/SpryValidationConfirm.js" type="text/javascript"></script>
<link href="SpryAssets/SpryValidationTextField.css" rel="stylesheet" type="text/css" />
<link href="SpryAssets/SpryValidationPassword.css" rel="stylesheet" type="text/css" />
<link href="SpryAssets/SpryValidationSelect.css" rel="stylesheet" type="text/css">
<link href="SpryAssets/SpryValidationConfirm.css" rel="stylesheet" type="text/css">
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<body>
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<div id="header"><img src="Images/Website-Image.gif" width="393" height="217" alt="TS Landscaping Logo and Name of company"></div>
<div id="menu_bar1">
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          <li><a href="#">Item 1.1</a></li>
          <li><a href="#">Item 1.2</a></li>
          <li><a href="#">Item 1.3</a></li>
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      </li>
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      <li><a href="#">Services</a></li>
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          <li><a href="registration_page.cfm">Register</a></li>
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      <li><a href="contact_us.html">Contact Us</a></li>
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</div>
<div id="Main">
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    <div id="main_body">
<h1>Welcome to our sign up Page!</h1>
<p>Please fill out the form below to register with out site and gain access to our members account page.</p>
<form name="customer" action="<cfoutput>#CurrentPage#</cfoutput>" method="POST" id="customer"><table width="auto" border="0" align="center">
<tr>
<td><label for="propertytype">
<div align="right">Property Type:</div>
</label></td>
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</tr>
<tr>
<td><label for="companyname">
<div align="right">Company Name:</div>
</label></td>
    <td><span id="sprytextfield11">
      <input type="text" name="companyname" id="companyname" accesskey="n" tabindex="03" style="display:none;">
</span></td>
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<tr>
    <td><label for="salutation">
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        </label>
      </div></td>
    <td><select name="salutation" id="salutation" accesskey="n" tabindex="04">
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</tr>
<tr>
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    <td><span id="sprytextfield1">
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<tr>
    <td><label for="lastname">
      <div align="right">Last Name:
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      </div></td>
    <td><span id="sprytextfield2">
      <input type="text" name="lastname" id="lastname" accesskey="n" tabindex="10" />
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<tr>
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    <td><span id="sprytextfield3">
      <input type="text" name="streetaddress" id="streetaddress" accesskey="n" tabindex="15" />
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</tr>
<tr>
    <td><label for="city">
      <div align="right">City:
        </label>
      </div></td>
    <td><span id="sprytextfield4">
      <input type="text" name="city" id="city" accesskey="n" tabindex="20" />
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</tr>
<tr>
    <td><label for="state">
      <div align="right">State:
        </label>
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    <td><span id="sprytextfield5">
      <input type="text" name="state" id="state" accesskey="n" tabindex="25" />
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</tr>
<tr>
    <td><label for="zipcode">
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        </label>
      </div></td>
    <td><span id="sprytextfield6">
      <input type="text" name="zipcode" id="zipcode" accesskey="n" tabindex="30" />
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</tr>
    <tr>
    <td><label for="dayphone">
      <div align="right">Day Phone:</div>
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    <td><span id="sprytextfield8">
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<tr>
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    <td><span id="sprytextfield7">
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</tr>
<tr>
    <td><label for="password">
      <div align="right">Password:
        </label>
      </div></td>
    <td><span id="sprypassword1">
      <input type="password" name="password" id="password" accesskey="n" tabindex="45" />
      <span class="passwordRequiredMsg">A value is required.</span></span></td>
</tr>
<tr>
    <td><label for="passwordconfirm">
      <div align="right">Confirm Password
        </label>
      </div></td>
    <td><span id="spryconfirm1">
      <input type="password" name="passwordconfirm" id="passwordconfirm" accesskey="n" tabindex="50">
      <span class="confirmRequiredMsg">A value is required.</span><span class="confirmInvalidMsg">The values don't match.</span></span></td>
</tr>
<tr>
    <td colspan="2"><div align="center">
      <input type="submit" name="submit" id="submit" value="Register" accesskey="n" tabindex="50" />
    </div></td>
    </tr>
</table>
<input type="hidden" name="MM_InsertRecord" value="customer" />
</form>
<script type="text/javascript">
var sprytextfield1 = new Spry.Widget.ValidationTextField("sprytextfield1");
var sprytextfield2 = new Spry.Widget.ValidationTextField("sprytextfield2");
var sprytextfield3 = new Spry.Widget.ValidationTextField("sprytextfield3");
var sprytextfield4 = new Spry.Widget.ValidationTextField("sprytextfield4");
var sprytextfield5 = new Spry.Widget.ValidationTextField("sprytextfield5");
var sprytextfield6 = new Spry.Widget.ValidationTextField("sprytextfield6");
var sprytextfield7 = new Spry.Widget.ValidationTextField("sprytextfield7");
var sprypassword1 = new Spry.Widget.ValidationPassword("sprypassword1");
var spryconfirm1 = new Spry.Widget.ValidationConfirm("spryconfirm1", "password");
var sprytextfield8 = new Spry.Widget.ValidationTextField("sprytextfield8", "none", {isRequired:false});
var sprytextfield9 = new Spry.Widget.ValidationTextField("sprytextfield9", "none", {isRequired:false});
var sprytextfield10 = new Spry.Widget.ValidationTextField("sprytextfield10");
var sprytextfield11 = new Spry.Widget.ValidationTextField("sprytextfield11", "none", {isRequired:false});
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</div>
<div id="footer">
    <p>Home | About Us | Site Map </p>
    <p>© TS Landscaping LLC 2010</p>
</div>
</div>
<script type="text/javascript">
var MenuBar1 = new Spry.Widget.MenuBar("MenuBar1", {imgDown:"../SpryAssets/SpryMenuBarDownHover.gif", imgRight:"../SpryAssets/SpryMenuBarRightHover.gif"});
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Hi,
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Open form with hidden data.
Go to Forms>Manage Form Data>Export Data
Save the file as XDP. Close the form.
Reopen and go to:
Forms>Manage Form Data>Import Data
--import the XDP file you just created.
All your fields should now be showing. Saves time when you have an extensive form. Keep in mind some of your data may not have auto formatting since the user did not use Adobe to fill in the form and some fields may require "cleaning up."
Brenda

Text in fillable text form gets cut off and appears only in the lower half of the text form?

I'm trying to create a text-fillable PDF form. However, when I add a text form, the text I test in it gets cut off and appears only in the lower half of the text form by default (see 2nd photo below). How do I correct this and make the text take up ALL the space in the form like the 1st photo?

Have you set the text field properties options to multiline? Is so, please attach a screen shot of that dialog box so we can see how it is set.

Blank form fields with data?

I've created a form in Acrobat and sent it to a few people to test. When they send it back to me, some people say even though they saved their data, when it's previewed in their browser (email) it looks blank. When I receive forms sent back to me, the form appears blank, but when I click in the field, the answer appears.
How can I fix the form so that no one is confused by a blank form after they fill it out? I'm not concerned about receiving the blank forms since there is data, I'm more concerned that a customer will see a blank form after they've filled it out and get frustrated.
BTW, we've tried opening the forms returned to us in MAC and PC, same problem.
Thanks,
D

The problem occurs when the Preview application on a Mac is used to fill-in the forms. It is well known the Preview corrupts PDFs in a number of ways and it should be absolutely avoided when using PDF forms. The damage it does to a document cannot be repaired, but you can open the corrupted form in Acrobat, export the form data (to an FDF or XFDF file), and import it back into a blank form. Then inform your users to use Adobe Reader and not Preview.
Also, some PDF viewers (e.g., iOS's built-in viewer) have no support for PDF forms at all, so forms will appear blank when opened. The fix for this is to have them open the form in Adobe Reader. This is assuming the form was not corrupted with Preview.

Fields appear as "Read Only" in an Int.Form called from a WD

Hi Experts!
I am having a doubt in an Adobe Int.Form, that is called from a WD application.
The fields that are in my Form, always appear as a "read only". It is not possible to modify anything there.
Here, I describe the steps that I follow.
I create a very simple WD application. In its WD View, exist an unique Object (Adobe Interactive Form).
In that object, I set the properties:
"Data source": a context variable type "my structure". "My structure", is a simple structure with a couple or three fields, let´s say PERNR, BUKRS, WERKS... It is linked to the Form Interface (ABAP DICTIONARY-BASED INTERFACE). So in this way, the link between my WD and the AdobeInt.Form is working.
"PDF Source": a context variable type XSTRING.
"Template Source": here I have set my Int.Form. Currently, it only contains a couple of fields
"Enabled": True.
"Read Only": False.
In the AdobeForm, I have drag & droped those 2 or 3 fields, save it, and activate it. I guess nothing more is needed, for my test.
And at last, in the View´s method WDDOINIT, I am reading one of those fields, let´s say the employee number (PERNR), and I set by hardcoding its number (let´s say -> 00000001).
Until here, everything seems to work fine. When I launch the WD test, the Adobeform appears, at the moment, with only one of my fields (Employee - PERNR), and its value is filled in with '00000001'.
But now, I would like to write something by myself. And when I try to do it, it is not possible! Field PERNR, is displayed as a "READ ONLY".
Someone knows what is happening here? I guess it should be possible, to activate as a "EDITABLE" that field in my Form.
So here is my doubt.
Am I doing anything wrong? Or am I doing any mistake?
Thank you very much in advance!

Finally I think I have found the problem.
In the View where I am printing the ADOBEFORM, it is needed this code under the method WDDOMODIFYVIEW.
method WDDOMODIFYVIEW .
DATA: LV_INTERACTIVE_FORM   TYPE REF TO CL_WD_INTERACTIVE_FORM,
             LV_METHOD_HANDLER     TYPE REF TO IF_WD_IACTIVE_FORM_METHOD_HNDL.
LV_INTERACTIVE_FORM ?= VIEW->GET_ELEMENT( 'INT_FORM' ). "   adobeform object in view
IF LV_INTERACTIVE_FORM IS NOT INITIAL.
      LV_METHOD_HANDLER ?= LV_INTERACTIVE_FORM->_METHOD_HANDLER.
      LV_METHOD_HANDLER->SET_LEGACY_EDITING_ENABLED( ABAP_TRUE ).
      LV_METHOD_HANDLER->SET_HIDE_NAVIGATION_PANEL( ABAP_TRUE ).
      LV_METHOD_HANDLER->SET_DISABLE_PRINT_BUTTON( ABAP_TRUE ).
      WD_THIS->M_METHOD_HANDLER ?= LV_INTERACTIVE_FORM->_METHOD_HANDLER.
      WD_THIS->M_METHOD_HANDLER->SET_HIDE_TOOLBARS( ABAP_TRUE ).
    ENDIF.
endmethod.
Regards,
Carles

Fillable Saveable Form - Fields appear to be blank but aren't

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