Forum Guidelines

Introduction:
Welcome to the Canon Forum!
Sometimes the greatest resource we have is each other, and that's precisely why we've created the Canon Forum and invite you to utilize it, if not become an active member.
The Canon Forum is a fast, convenient way to learn about Canon products as well as ask questions about them or share your knowledge with your peers.
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As a visitor you'll be able to view all discussions to find the information pertinent to you. The Forum is provided to our visitors for the purpose of assisting you with your product questions, along with providing tips, techniques, and how-to information.
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Please follow our guidelines regarding the use of or participation in the Canon Forum. Canon reserves the right to modify these guidelines at any time without notice.
Thank you for your interest and we hope you enjoy your experience.
The Canon Forum is operated by Canon USA, Inc. (“Canon USA”, “we”, “us”, and “our”).  By participating in the Canon Forum (“Forum”) you agree to these Canon Forum Guidelines (“Guidelines”) as well as the Canon USA Website Terms of Use (“Terms of Use”).  Usage of the Forum is further governed by the Canon USA Online Privacy Statement and any other terms incorporated by Canon USA on the Forum (“Additional Terms”).  In the event there is a conflict between the Guidelines and the Terms of Use, the Terms of Use will apply.  By accessing, registering and using the Forum, you agree to these Guidelines and the Terms of Use.
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To contribute to the Forum you are required to register and create an account (“Account”).  You must be at least 13 years of age to register.  The Forum is not directed toward children under the age of 13.  You are solely responsible for all activity that occurs under your Account and it is your responsibility to alert us if you become aware of any unauthorized use under your Account.
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Forums are a great way to communicate, facilitate help, and in general, interact with others who share similar interests.  With that in mind,
Posts must be in the English language.
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Post on the appropriate board
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Do not post comments in ALL-CAPS. Canon reserves the right to remove or request changes to these comments.
If violations to these rules are severe, or they continue after warnings, a user's privileges to the Forum may be suspended for any length of time, up to and including a permanent ban, at the sole discretion of Canon USA.
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The views expressed in this Forum are not endorsed by Canon USA.  The content found in this Forum comes mainly from the community, not from Canon USA employees, representatives or agents.  Such third party content is the sole responsibility of the person originating the material.  Canon USA retains the right to reject or remove content in its sole discretion that is in violation of the Guidelines or otherwise violates the Terms of Use.  Canon USA is not responsible for any failure or delay in removing such material.  Canon USA also reserves the right to reject or remove content that may otherwise detract from the experience of other users or the purpose of the Forum.
Canon USA does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears in the Forum, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. Canon USA will not be liable or responsible in any way for any content in the Forum, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material.  This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the Terms of Use.
Changes to the Guidelines
Canon USA and/or Canon USA’s agents will enforce these Guidelines and the Terms of Use at their discretion.  Canon USA may modify and supplement these Guidelines from time to time.  You are responsible for regularly checking the Guidelines for revisions.  All amended terms become effective upon our posting, and any use of the Forum after such revisions have been posted signifies your consent and agreement to the modified Guidelines.

redfalconf35 wrote:
Does this forum have the ability to create stickies or some other attention grabbers for certain threads? I have just noticed over the last month and a half of reading this forum that there are a lot of people that come on here with questions, and they just dont know how to phrase them correctly. If they were to see a thread that said something like "How to post to get an answer", many would probably read it and therefore not get flamed when they ask a bad question.Most people (of those who we flame) wouldn't read such threads. The forum software can handle stickies, but I never seen one in New to Java or Java programming.
Kaj

Similar Messages

  • Refund of $100 request {Removed per Forum Guidelines​}

    To whom it may concern,
    On Monday 11/24 I placed the following order from bestbuy.com after receiving an email for Black Friday early access:
    Order number: {Removed per Forum Guidelines}
    Apple® MacBook® Pro Intel Core i5 13334 Display 4GB Memory 500GB Hard Drive
    MODEL: MD101LL/A
    SKU: 5430505
    3Year Accidental Protection Plan Geek Squad
    MODEL: 3YR ADH 10
    SKU: 9977898
    I checked bestbuy.com today and the 3 year accidental protection plan is now listed at $409, instead of the $509 when I placed the order.
    I would like to request a refund for the difference ($100), as I feel somewhat cheated because I thought the early access was beneficial when it turns out to have only cost me more.
    Thank you,
    Chris {Removed per Forum Guidelines}

    Hi webgorgon,
    Thanks for your post. 
    I've reviewed all of the BestBuy.com orders placed on Thursday 11/27 and others throughout our Black Friday/Cyber Monday sale, and was not able to find any who received that sku for less than the $509.98 price. As product prices decrease, however, the Geek Squad Protection Plan price generally decreases - could you have been looking at the plan price from a different product? Or would you happen to have a screenshot?
    Thanks for letting me look into this.
    Elizabeth|Social Media Supervisor|Best Buy® Corporate
     Private Message

  • {Edited per forum guidelines} Need assistance NOW‏

    Best Buy
    I am appalled by the lack of empowerment your associates are given. After an hour of being told "no" by your in-store associates about a replacement phone which was approved for junk out replacement, I now have to deal with the product being shipped to my home. The subject line order number was shipped with UPS and delivery was attempted today. I am not home during the day because I WORK FOR A LIVING. Tracking number {Edited per forum guidelines}  
    After contacting UPS, they state only the shipper can change the terms for package to be held at a UPS facility for pick up. I called 888-best-buy and am now told UPS will not allow them to change the terms to be held at my local UPS facility. They tell me I MUST wait another 5 days until UPS makes 3 delivery attempts and then is obligated to hold for 7 days. I do not want to and cannot wait that long. 
    I should have been made whole the day I went to the store to pick up a replacement phone. I begrudgingly accepted it to be shipped to me and now look at where I am. I use this phone for my job and this is unacceptable. I need someone to take action immediately and have UPS hold the package. I also suggest changing your UPS contract to give your associates the ability to make this change.
    Who is going to fight for their customer's satisfaction and do everything they can to keep business profitable? Anyone care enough?
    Anthony {Edited per forum guidelines}

    Good afternoon Anthony,
    Having been without a phone for quite some time before due to theft, I know all too well the inconvenience of being without a working phone. It seems that we were able to provide you with a new phone under your Geek Squad Protection plan, which I’m glad to hear. Although it also seems we weren't able to provide you a replacement immediately in store, leading us to order one for you.
    After three failed delivery attempts, packages are typically sent back to the sender. When we receive items back, we would process a return and refund to the original form of payment. When placing an order, if you may not be available for the delivery, especially if the package would require a signature as it would for some cell phone orders, you may choose store pickup to avoid the item being returned to us due to failed deliveries. We typically hold items for 8 days before canceling the order and processing a refund. For more information on store pickup, you can visit the Store Pickup page on BestBuy.com.
    Using the information you provided, I was able to locate your order and see that it is on the delivery truck for a second attempt at delivery today. Unfortunately, we cannot modify orders in the way you are requesting. I apologize if this has caused you any inconvenience, as I can understand why this may be frustrating. I will be keeping an eye on this order, and should this order be sent back to us, I will work with you to see what options we have for you at that time.
    If you should have any questions, please let me know.
    Sincerely,
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Toshiba laptop c-55 Customer service PIN (edited per forum guidelines)

    I purchased my laptop for college on Sept 30, 2013.  I have had numerous problems with it, and have ALWAYS been helped by the Geek Squad!!!  Now, however, my keyboard is not functioning correctly. Keys keep getting jammed.  Will they fix that as well?  +
    I am also really upset that I was not offered the college student discount!  Sure could have used it!  Apparently the store was having a sale and the clerks were rushed and getting short-tempered...  I had to beg one to tell me the differences between the Dell and Toshiba I was trying to decide upon!  Then I did not trust his answer because he did not seem to know the differences/flustered.
    Thank you!
    Jerri (edited per forum guidelines)

    Hello jerriklewis1,
    Sorry to hear you're experiencing difficulties with your laptop! Being without a computer for any length of time can be difficult -- especially for full-time students or if you rely on it for business -- so I can imagine how anxious you must feel to have it back up and running again.
    Based on what you mentioned, it sounds like your laptop should be repairable under its factory warranty coverage. Just keep in mind that the final determination whether or not repairs can be covered must be made by a factory-authorized technician! Most computers also only feature a one-year factory warranty that starts on the day of purchase, so I'd strongly encourage you to visit your local store's repair counter as soon as possible.
    As far as savings are concerned, Best Buy does not offer an official student discount at this time. We recently introduced a number of college student-only sales offers though, full details of which can be found here. We're also able to match the sale price of most identical, in-stock items found at local retail competitors and those sold by and shipped from designated online retailers.
    BestBuy.com > Help Center > Low Price Guarantee
    http://bbyurl.us/LPGFAQ
    Let us know if you have any questions about the repair process! We'd be glad to help you out.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Mi order is {removed per forum guidelines} and I was already ok it say no ok now

    I chat with somebody in bestbuy and told that my order was ok, now I opened mi email and I found that my payment method is not Ok, mi order is {removed per forum guidelines} and I was already ok

    Hi GaloBaez,
    Thank you for your patience while I looked into your order with our support team. After reviewing the order, it was found that a payment authorization hold was mistakenly placed on your account and was causing a delay on your order. I'm truly sorry for the inconvenience.
    Please know that your computer is currently on its way to you and should arrive by the end of day Monday, July 21st. 
    If you have any further questions, please don't hesitate to ask.
    Enjoy your new computer,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Case ID (removed per forum guidelines) - Order Cancelled

    Hello .... I really need an answer ASAP ....could you tell me the staus about case ID (removed per forum guidelines)? regards

    Hello DarioParente-
    Thank you for contacting regarding your previous case.  I would be happy to look into this for you.
    It looks like you were trying to place an International Order with us, but entered in a Shipping Address that we cannot deliver to, which is why your order was cancelled.
    If you would like to try to replace the order with us, please make sure that you are selecting a valid US Mailing address to have the product shipped to our select to pick it up at one of our US Best Buy stores.  You can find more information on how to place International Orders here.
    Thanks for connecting with us!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • David {removed per forum guidelines}: need help regarding new phone

    Hi everybody,
                            I am David {removed per forum guidelines}.I want to buy a new phone having latest features of business applications.There are many brands in the market. So I am confused .Will you guys please help me regarding this?
    Thanking you.

    David,
    I have two smartphones for you to compare. Both are safe to use as a business tool. They are both very popular smartphones which is why they are my first suggestions to you.
    Samsung - Galaxy S III 4G with 16GB Memory Mobile Phone - Marble White (T-Mobile)
    Model: Samsung T999 Galaxy S III 16GB White | SKU: 5715328
    Stay in contact on the go with this Samsung Galaxy S III mobile phone that features 4G speed for fast data transfer. The 8.0MP digital camera lets you capture crisp, clear photos. Requires a minimum $10/month Web access fee with all Classic voice plans. Early termination fees may apply.
     4.8 Read reviews (5)
    Sale: $699.99
    The Samsung Galaxy S III is one of the newest Android phones and it's made a huge bang in the mobile phone market. Please note that the price with a contract is actually around $179 for this exact model. The prices are dramatically decreased when purchased with a 2-year service agreement.
    The other phone I reccomend is the iPhone 5. The iPhone 5 will be unveiled tomorrow shortly after 10:30 AM PST and I cannot discuss the details of this phone until they are official. I do know that iOS is extremely secure, and there are many features that make this phone great for business and also leisure. One thing to consider is the huge difference between Android OS and iOS.
    I hope this has given you something to think about. I'm off to bed now, but I will be back tomorrow to provide you details on the iPhone 5.
    Devon - Best Buy - San Diego, CA
    To show appreciation -or- to mark my response as a solution, please use the kudos function. NOTE: Providing kudos for appreciation does not automatically mark a response as a Solution! Thanks!
    I am a Best Buy Employee. However, my opinions and views are NOT an official representation of the company.
    I will try my best to help. My knowledge is based off of my personal experiences, research, and training. I may not always be right... Just most of the time!

  • Order (removed per forum guidelines) Not Showing in My Orders

    I made Order (removed per forum guidelines) at about 1:00 AM EDT this morning and it is not showing up in the "My Orders" list on my account.  I did not recevice a confirmation email but my new Best Credit card account has been authorized.  I am supposed to picking up 4 of the 5 items (including a Smart HDTV) today at the Ann Arbor, Michigan store.  Did this order process or not?

    Hello dremmoms66,
    I can understand wanting to know what’s going on with your online purchase, especially if it’s not appearing underneath your online account’s purchase history and you didn’t receive a confirmation email as you should have.  This is certainly odd, and I’m sorry for any confusion this caused.
    After pulling up your order number, I was glad to see that you successfully picked up three out of the five items you ordered and that the other two are in acknowledgement status. You should receive an email once they ship, but in case you don’t, please know that you may check up on your last two items here using information from your online order number.
    I hope this helps,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Removed per Forum Guidelines

    Estimados señores:
    Estoy muy disgustado con su comportamiento en relación con la compra en la ref. Cuando hice el pedido y recogida de la impresora, nadie informa de que va a honrar la garantía sólo por 15 días. Si esta es la mala política, usted es responsable en la tienda para probar que la impresora está funcionando. Parece que lo que usted está tratando de hacer es vender y conseguir el dinero para los productos en mal estado y después de evadir la responsabilidad de la garantía. Usted hace la venta y se obtiene el margen de la venta por lo que es usted responsbility para cumplir con la garantía. Yo no  compro  la impresora para Epson i  compré  a usted pensar que usted es la  mejor  manera, pero ahora me doy cuenta que estoy equivocado. Voy a apreciar que alguien en su departamento de la satisfacción del cliente se toman el tiempo para responder a este correo y explicar por qué si yo  compré  directamente a usted, no para epson u otro distribuidor que tengo que iniciate este proceso complican directamente a epson para obtener la nueva impresora.
    I se espera de su repetición pronto.
    Evelyn {Removed per Forum Guidelines}
    {Removed per Forum Guidelines}
    Evelyn {Removed per Forum Guidelines}
    {Removed per Forum Guidelines}

    Estimada Evelyn,
    Gracias por visitar el foro. Siento mucho saber que está teniendo problemas con su impresora Epson. Usando el correo electrónico que nos proporcionó para crear su cuenta aquí en el foro veo que mi compañera Helen ya ha contestado a su correo.  Le pido que continúe trabajando con ella ya que será la respuesta final que recibirá de nosotros.
    Saludos cordiales, 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Vadim {remove per forum guidelines}: Recommendation required for purchasing laptop

    Hello everyone,
    i am Vadim {remove per forum guidelines}. I am planning for purchasing a new laptop. Can anyone here please recommend me the best brand to purchase the laptop.
    Help me with quick responses.
    Thanks
    Vadim {remove per forum guidelines}

    NoNoBadDog wrote:
    A not about the chart above: it may be a little misleading, as there are fewer Apple products sold compared to PC's, so they would by default have "fewer problems".  Add to that the notariety that Apple has about not reporting issues and problems with it's hardware...you get the picture. 
    I work on both PCs and MACs.  Neither is superior to the other, they both suffer about tha same percentage of hardware and software problems.  Now the Apple bots will flame me for saying so, but it is true.  Apple is no better than the better PCs when it comes to problems. 
    Hey, as a quasi-official Apple bot I resemble that remark! Prepare for flames to emanate from my post!  
    "...there are fewer Apple products sold compared to PC's..." is your go-to explanation for fewer problems with Apples, fewer Apple viruses in the wild, and probably why the weather has been so warm recently. It may also have something to do with the hardware and software being made (and joined seamlessly together) by the same company which can result in fewer driver and other sorts of compatibility glitches. On top of that, maybe some people just prefer Apple products and one of the reasons why is that they <gasp> have fewer problems with them.   
    Btw, in your haste to post your customary "Apple is no better" diatribe did you happen to notice in my post above that (contrary to what the chart suggests) I stated that Dell and HP are capable of cranking out good machines? That I've heard good things about ASUS? The OP was just looking for recommendations about a laptop here (which you didn't offer), and not a PC vs. Mac debate.
    So, start recommending or muzzle it.          
    This message was transmitted on 100% recycled electrons.

  • Community Forum Guidelines

    In order to ensure our members can find their answers quickly and everyone is having a good time, It's important to know and understand the Community Guidelines. We got everything you need to get started right here...

    Mine takes a few seconds aswell and my co worker's does too. As far as battery life, I can usually make it a full day with moderate web surfing.
    Adam
    Best Buy Community - Retail, Americas
    Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines
    *Remember to mark your questions solved and click the star under the user's name to show your thanks!

  • Moderators please remove TV/movie promotions from the forum - breaching forum guidelines

    Moderators please remove TV/movie promotions from the forum - breaching forum guidelines

    I am more then happy for you to private message me with user names related to spammers and I will try to get to them ASAP.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • OTN Forum Guidelines

    Shay Shmeltzer, who hangs out on the JDeveloper forum, has posted his suggested guidelines for OTN: http://blogs.oracle.com/shay/2007/03/02
    Share and enjoy,
    -- cj

    The space required for archive logs does not depend on the size of your database. It is dependent on 3 factors.
    1. The size of your redo log members. Each archive log will be the same size as a redo log file.
    2. The number of transactions you do in the database. Each transaction writes information to the redo logs, and each redo log is archived when it is full.
    3. How laong a period you want to keep the archive logs available on disk for.
    For example, one of our systems is a very active OLTP system with about 500 users at peak times and around 100 fairly constantly. The database is about 40Gb, but it spins 15 - 20 64Mb archive logs each day. Typically, we keep 2 days worth of logs on-line at any given time. so, this system requires between 1.8 and 2.5 GB for archive logs.
    Another system, used mostly for reporting purposes, is over 100GB, but typically generates 5 - 6 32MB archive logs each week. So, it requires less than 200Mb for archive logs.
    HTH
    John

  • Is it possible to learn and make website from the forum guidelines?

    I have never used Dreamweaver and have a little knowledge on Photoshop. Will I be able to learn these softwares and use them to make a website if I have to do all the leaning from the Adobe forum?

    Start with these resources and bookmark them for future reference.  At a minimum, you need a working knowledge of HTML, CSS and to some extent JavaScript.  Later, as your coding skills improve, you will probably want to learn server-side programing (PHP) and databases (MySql), too.
    HTML, CSS & Web Design Theory Tutorials -
    http://www.html.net/
    http://w3schools.com/
    http://www.csstutorial.net/
    http://phrogz.net/css/HowToDevelopWithCSS.html
    http://webdesign.tutsplus.com/sessions/web-design-theory/
    Photoshop Tutorials for Beginners
    http://design.tutsplus.com/series/photoshop-tutorials-for-beginners--psd-12643
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  • Laptop Purchase {removed per forum guidelines}

    Just wanted to share my recent experience with a laptop that I ordered on 3/14/2015, an Asus G751JYDH71.  Since the laptop is not carried at Best Buy stores, the order was placed via bestbuy.com. I received my laptop last evening around 6PM via UPS and have many concerns.
    To provide some context, the laptop that I ordered is not a "marketplace" item, and is listed on Best Buy as a "new" item. However, the laptop that I received yesterday is anything but "new" and instead is a "refurbished" computer.  For instance, when trying to register the device on Asus' website, Asus' website indicated that the serial number on my unit had previously been registered. Skeptical of this fact, I called Asus and spoke with a customer service representative whom had indicated that the laptop was previously registered by another user!  Also, upon further inspection of the box that the laptop was shipped in, it is readily apparent that this laptop was previously used. Further inspection of the underside of the laptop reveals that the rubber grommets protecting the screws to the bottom of the case are also loose. Interestingly, the laptop that I ordered from Best-Buy was shipped from D&H Industries, a known liquidator of refurbished and previously used laptops!
    To add insult to injury, the speakers on the laptop do not properly work and distort when the volume is turned up to roughly 35%, and the subwoofer on the bottom of the laptop is the only speaker (out of the 3 total) that outputs any discernable like sound.  Also, the wireless connection drops intermittingly and after applying updates and restarting the computer, the laptop presents with a "black" blank screen, necessitating that I power-down and then power-back up the computer. I have removed and re-installed all drivers on the computer and restored the computer to the original factory settings and all problems continue to persist.
    Very upset at the situation, when I called best buy last night, I was told that the only option that I have to remedy the issue is to send the laptop back to Best-Buy (via a preapaid label that was sent to me last night at 1:30 AM) or return the laptop to a store.  I was instructed that once Best-Buy receives the laptop, my credit card will be credited and I will be able to "reorder" the laptop on Best-Buy.com.  The only rationale that I was given for this course of action is because the item is "special order". The laptop is in fact "special" in that not only is it defective, but is also previously "used" or "refurbished".
    In addition, I disagree with the course of action that I have been provided with by Best Buy and just want to warn other consumers to be careful with "special order" laptops that are ordered from bestbuy.com.  If you happen to be provided with a "refurbished" and "defective" computer like I was that is advertised as "new", Best Buy's will only offer to "expedite" the shipment of a new laptop only after they have received your laptop and only after you have placed a new order online.  Since the laptop is $2269 (pre-tax), the laptop will need to be received by Best-Buy, and you will have to wait for your credit card to be credited for the price that you paid for the original laptop before you can reorder (unless you have another $2300+ dollars of available credit on your credit card). If you happen to have to wait to reorder your laptop until your credit card for the original order is processed, be prepared for the price of the laptop to possibly increase (since laptop prices tend to flucturate widely over a short-duration of time).
    The paradox of this matter lies in the fact that I am classified as an "elite" member.  However, through the experiences that I have had with this laptop, Best Buy has demonstrated that I am anything but "elite", by selling me a "refurbished" and defective laptop and providing no-customer service to remedy the issue.  As is clearly evident, Best Buy is not only engaging in the false marketing of its products, but it is also placing consumers in a precarious situation by sending them "refurbished" and "defective" laptops that are advertised as "brand new". 

    Good afternoon ntschneider,
    Purchasing such a valuable laptop is a huge investment, and I'm glad that you trusted Best Buy with this purchase! I'm disheartened to find that this trust may have been impacted due to the experience you had upon finding you may not have received what you purchased, leaving you feeling like a less than valued customer.
    We strive to ensure each order that is placed in our care is fulfilled accurately to prevent disappointments that can lead to such a hassle. I am truly sorry that you may have received a unit that seems to clearly be used or refurbished given its condition as you described it, rather than a new unit you expected.
    Using the email address you registered with the forum, I can confirm that this order would have been fulfilled via a vendor rather than directly through us. Unfortunately, this would make an exchange for the exact same item in stores much more difficult. With having said that, we do have a few options available to you. To clearly define the options available to you, I’ve listed them below.
    You may find another unit that is in stock at your local store that you find suitable to perform an exchange
    You may be able to return the unit in store for a refund to the original form of payment
    You may return the unit via the return shipping label you received for a refund to the original form of payment once received and processed by our Findlay, OH returns center
    Whether you receive a refund to the original form of payment in store or via our Findlay, OH returns center, it may take 3-5 business days to receive depending on your financial institution. While I understand that these options may be less than ideal, as the entire situation is less than ideal, I apologize if you feel these options are not adequate.  
    Feel welcome to also review our Return & Exchange Promise and please let me know if you should need further assistance!
    Respectfully, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

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