Community Forum Guidelines

In order to ensure our members can find their answers quickly and everyone is having a good time, It's important to know and understand the Community Guidelines. We got everything you need to get started right here...

Mine takes a few seconds aswell and my co worker's does too. As far as battery life, I can usually make it a full day with moderate web surfing.
Adam
Best Buy Community - Retail, Americas
Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines
*Remember to mark your questions solved and click the star under the user's name to show your thanks!

Similar Messages

  • Welcome to Verizon Community Forums

    Welcome to the Verizon Community Forums
    Verizon Community Forums provided by Verizon Corporate Services Group Inc. is as an educational and support platform for people to exchange their experiences, tips, information and techniques with other members of this online community.
    Verizon encourages you to visit Verizon Community Forums often to read and participate in Residential Product and services discussions such as:
    Residential Phone
    High Speed Internet
    FiOS® Internet
    FiOS® TV
    Verizon.net Email
    Small Business
    Please be mindful of the rules while participating so that everyone here has a rewarding experience and feels encouraged, valued and respected. This is peer-to-peer forums in which the answers come primarily from people like you. 
    The Forums are now 7 years old, which means we have a wealth of information available for you. We urge you to search the boards before posting a new topic- you may just find the answers you need already! Here is a great blog post about how to do just that.
    We also suggest that you read through an entire thread before adding something new. Our members are fast & knowledgeable, so you may find that your question has already been asked and answered that way!
    Contacting Verizon
    If you have account specific questions or comments, please contact us directly using the information below:
    Residential Voice & Data; Contact Us
    Small Business: Local - Wireless
    Forums Technical Support - Click Here
    We hope you enjoy the Verizon Community Forums!
    - The Verizon Community Forums Team
    Message Edited by Jay-VzW on 03-26-2009 06:39 PM
    Kathleen
    Verizon Telecom
    Online Center of Excellence
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

    dslr595148 wrote:
    While I do not know the answer to your question, I can tell what I figured out.
    That link was to point to http://forums.verizon.com/t5/Terms-of-Service-and-User/Verizon-Community-Terms-of-Service/td-p/2
    ^^
    Not sure what link you are referring to. Out of curiosity I pulled up the page source, and the link I'm talking about directs to: http://forums.verizon.com/t5/Terms-of-Service-and-User/Welcome-to-Verizon-Community-Forums/board?boa...
    This appears that the link is supposed to go to the Forum Feedback and Suggestions board, which I already knew about. (Obviously, since this post is on that board.) So it looks like the link just needs to be updated.
    Unfortunately, I was hoping for an alternate route to support and/or a status post.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • BTCare Community Forums Terms of Use

    BTCare Community Forums Terms of Use
    The BTCare Community Forums site is provided by British Telecommunications plc (BT) whose registered address is at 81 Newgate Street, London EC1A 7AJ, registration number 1800000.
    1. Applicability and Acceptance
    The following Terms of Use (the “Terms”) apply to anyone accessing and using the BTCare Community Forums (the “Site”), or any part of it. Please note that if you choose other services from BT once you have registered with us then you may be asked to accept other applicable terms and conditions.
    2. Acceptance of Terms of Use
    By using the Site you agree to be bound by these Terms. BT may modify these Terms from time to time and you are therefore advised to keep up to date with any changes by regularly reviewing these Terms.
    3. Eligibility
    3.1 The Site is available to you for your personal use which may include posting your views or responding to the views of other users of the forum. We do not permit use of the Site for your direct commercial gain.
    3.2 You must be sixteen years of age or over in order to use the Site. By accepting our terms of use you confirm you are aged sixteen or over.
    4. Access, Account Security and Registration
    4.1 When you use the Site you may set up a personal profile where you can create threads/posts, contact other users using private messaging facility, perform searches and comment on other members’ threads/posts. It is your responsibility to ensure that you have an appropriate web browser or any other technical requirements in place in order to access and make use of the Site.
    4.2 In using this Site, you agree to:
    provide us with and maintain accurate, current and complete information about you on registration to the Site;
    maintain and promptly update any information you provide to us including registration information, where it may have changed, keeping it accurate, current and complete; and
    be fully responsible for all use of your account and for any actions that take place using your account.
    5. Ownership of Content that we provide
    5.1 Content provided by BT on the Site is protected by copyright, trademark and other intellectual property rights as applicable.
    5.2 Content provided by BT on the Site is owned by BT or licensed to BT by third parties, including information, text, designs, graphics, pictures, video, photographs, applications, software, audio and other files, and their selection and presentation (”Our Content”).
    5.3 You must not, without BT’s prior written consent, copy, publish, download, de-compile or modify Our Content or use any or part Our Content, unless otherwise agreed in writing by BT.
    5.4 You may download or print a copy of any part of Our Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright, trademarks, logos or other proprietary notices intact. BT reserves the right to withdraw its consent at any time.
    6. Content you post on the Site
    6.1 You are responsible for all content (including information, text, pictures, photographs, messages, reviews, notes, videos software, your name or company name and other files or material) that you upload or post on the Site or communicate to other users through the Site. If you did not create content that you post or otherwise make available to the Site, it is your responsibility to ensure that you have the necessary consent from the owner of the content to use it on the Site. You are responsible at your own cost for creating backup copies and replacing any content that you upload or post on the Site or provide to us.
    6.2 In order to ensure that the full benefits of the Site are realised by all users BT would encourage you to upload your content as you see fit. So that others (including potential customers) may access and benefit from your content, BT needs to ensure that it has your permission to make your content available. You therefore agree to give BT (as providers of the Site), a non-exclusive, transferable, royalty-free, worldwide licence to use any content that you upload, post or otherwise make available on the Site.
    6.3 You must not upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:
    a)       any personal information belonging either to the poster or another person, such as full name, address, phone number, personal email address, and BT reference numbers;
    b)       Spam, such as advertisements for other web sites and services, or other commercial solicitation; chain letters, or pyramid schemes, polls or petitions;
    c)       Flooding the forum boards with excessive posting or padding posts;
    d)       Profanity; material that is libellous, fraudulent, unlawful, defamatory, pornographic, obscene, profane, racist, sexist, abusive, offensive, threatening, hateful, or otherwise objectionable;
    e)       Discussion of illegal activities or providing links to other websites containing such information;
    f)        Discussions that veer off topic, are unrelated to resolving the issue at hand, are repetitive or campaigning, that promote products or services from other providers, or abuse any company or product;
    g)       Repetitive or continuous complaints about BT policy including allegations of abuse of privacy, use of third party suppliers or any other policy for any purpose;
    h)       Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;
    i)         Posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive component;
    j)        Posting a link directing users to any information or content that, if posted on the Site would constitute a violation of the Guidelines or Terms of Use.
    k)       "Bombing" the Site or individual threads with repetitive or meaningless postings, postings unrelated to the purpose of the BTCare Community Forums; excessive cross-posting;
    l)         Attacks, including "Flaming" another user or entity in such a way as to incite or perpetuate an argument or conflict; creating usernames to attack other users' identities; impersonating other individuals or falsely representing one's identity or qualifications; posts made under secondary user names or other aliases for the purpose of either endorsing or denigrating others; posts that breach any participant's privacy by including name, address, phone, email address, or any other identifying information.
    m)     Evading bans or suspensions or otherwise disregarding directions from moderators or administrators.
    BT will take action under paragraph 7.2. below if you carry out any of the activities described above.
    6.4 You agree to indemnify BT against all claims and proceedings arising from infringement of any third party’s intellectual property rights as a result of content that you have posted on or made available on the Site. This indemnity does not apply to claims or proceedings arising from BT’s use of your content other than in accordance with these Terms. BT can withdraw your content at anytime without notice.
    6.5 In exceptional circumstances it may be necessary to remove content which you post on our community because of legal or commercial reasons. i.e. if compelled to do so due to a court order, a contractual obligation with a third party, or a regulatory requirement. This may occur even if none of the above breaches in terms of use are applicable. A user will be informed via PM if a deletion (or edit) is carried out for this reason, but it will usually not be possible to explain the decision in these circumstances.
    7. User Conduct
    7.1 You agree not to use the Site (or any part of it) to:
    a) act in any way that is unlawful or defamatory, in contravention of any licence, third party rights, or in contravention of any guidance that BT may give to you , and you agree to comply with BT’s Acceptable Use Policy which can be found at www.bt.com/acceptableuse and which may be amended by us from time to time;
    b)    damage, disable, overload or affect the operation of the Site;
    c)    collect email addresses or other contact information of other users from the Site by any means for the purposes of sending unsolicited emails or other unsolicited communications;
    d)    solicit personal information, passwords or other personally identifying information for commercial or unlawful purposes;
    e)    solicit participation in public discussion, debate, comment or activity outside this Site;
    f)     register yourself for more than one account, or register on behalf of another individual or group without our written consent;
    g)    provide false or misleading information about yourself or your business, or create a false identity; or
    h)    use or attempt to use another’s account, service or system without BT’s prior written authorisation.  
    7.2 BT takes any misuse of the Site very seriously indeed, and therefore you agree to take all necessary steps to make sure that you do not misuse the Site. If BT reasonably believes that you have misused the Site (or any part of it) in any way, then BT may terminate your registration, remove your content, and/or suspend or terminate your access to the Site without notice. BT will be under no obligation whatsoever to reinstate your registration.
    7.3 You agree to indemnify BT and any affected 3rd party against all legal fees, damages and other expenses that we may reasonably incur as a result of any misuse of the Site (or any part of it).
    7.4 If you believe that any content displayed or made available on the Site includes any of the above offences, then please let BT know through our contact page which is displayed on the Site.
    7.5 BT reserves the right to manage the postings on the BTCare Community to provide an orderly presentation of this information. To effectively manage the site, BT may designate employees or others to act as moderators and administrators for the site ("Moderators"). These Moderators are the only representatives of BT authorised to manage the BTCare Community. Any BT employees who are not designated as Moderators or Employees are not authorised to represent themselves on the site as BT employees. Authorised BT Employees are distinguished by the Rank of "Employee" and/or an official BT logo as an Avatar.  BT is not responsible for content provided by any BT employee who is not designated as a Moderator or an Employee.
    8. Security
    8.1 You are responsible for the security and proper use of any user IDs, PIN numbers and passwords required for registration on the Site, and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people.
    8.2 Although we provide security measures to prevent access by unauthorised users to the Site, we do not guarantee that such security measures are fault free. You acknowledge that the site could be accessed by unauthorised users should they be able to break through or bypass our security measures.
    9. Liability
    9.1 BT accepts liability as set out in these Terms. BT does not guarantee that the Site will be fault-free.
    9.2 BT does not exclude or restrict it’s liability for death or personal injury caused by BT’s negligence or for fraudulent misrepresentation or to any extent not permitted by law.
    9.3 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any direct loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption or for any other direct loss.
    9.4 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any indirect or consequential loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, loss of or damage to physical property, business interruption or for any other indirect or consequential loss or punitive damages.
    9.5 BT accepts liability in contract, tort (including negligence) breach of statutory duty or otherwise for direct loss limited to £1,000 for all events in any 12 consecutive month period.
    9.6 BT excludes all liability of any kind (including negligence) in respect of any third party product, services, content, or other material made available on, or which can be accessed using, the Site or the validity of the provider of such product, services, content or other materials.
    9.7 Each part of this clause operates separately. If any part of a clause is held by a Court to be unreasonable or inapplicable the rest of the clause shall continue to apply.
    10. Disclaimer of warranties and representations
    10.1 BT excludes any and all warranties or representations whether express or implied, including without limitation any warranties or representations for merchantability, suitability, fitness for a particular purpose, non-infringement of proprietary rights or the accuracy or completeness of third party products, services, content or any other material made available on, or which can be accessed using, the Site, to the fullest extent permitted by law.
    11. Suspension, withdrawal and termination
    11.1 BT reserves the right to suspend or withdraw the Site at any time without notice.
    11.2 BT reserves the right to suspend or terminate any member’s registration and use of the Site.
    12. Personal Data
    In addition to our commitments under our Privacy Policy BT collects information from visitors to the Site to help us to make improvements to the forums and to the services we make available. We may keep any personal data that you disclose to compile statistics on community forums usage.  We know, for instance, how many visitors there are to the forums, when they visited, for how long and to which areas of the forums they went. This information is used for trend analysis purposes and we do not use this information to identify individuals visiting the community forums.It is your responsibility to ensure that you have the necessary consents if you pass on a third party’s email address to BT. We are not responsible for the security of any personal data that you chose to post on the site.
    In respect of any personal information which you may upload, post or transfer to any third party on the Site, whether your own or that of any third party in contravention of clause 6.3 a) above, you agree that you are acting as the data controller and that BT and any third party supplier to BT are acting as data processors. You agree to indemnify BT and any relevant third party supplier against all claims and proceedings arising as a result of personal data you have posted or made available on the Site.
    You accept that by using this Site that the storage of personal information including Customer Data will be carried out using facilities in the United States of America. The storage of Customer Data by BT will be in accordance with the EEA Safe Harbor Principles.
    YOU CONSENT TO THE TRANSMISSION OF CUSTOMER DATA AND TO THE STORAGE OF CUSTOMER DATA ON SERVERS LOCATED IN THE UNITED STATES.
    13. Changes to the Site
    BT reserves the right to modify, edit, delete, suspend or discontinue, temporarily or permanently, without notice, the Site (or any part of it) and/or the information, content, videos, materials, products and/or services (or any part of them) available through the Site at any time.
    14. Disputes
    You are solely responsible for your interactions with other Site users. BT reserves the right to (but has no obligation to) monitor disputes between you and other users.
    15. Applicable Law
    These Terms are governed by and will be interpreted in accordance with English Law and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the English Courts.
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

    Hi Kerry
    This link http://www2.bt.com/btPortal/application?pageid=pan_privacy_policy&siteArea=pan&s_cid=pan_FURL_privac... displays
    With a small blank section
    BT.com
    Contact BT
    Site map
    About BT
    Privacy policy
    Code of practice
    Find a number
    -+-No longer a forum member-+-

  • Forum Guidelines

    Introduction:
    Welcome to the Canon Forum!
    Sometimes the greatest resource we have is each other, and that's precisely why we've created the Canon Forum and invite you to utilize it, if not become an active member.
    The Canon Forum is a fast, convenient way to learn about Canon products as well as ask questions about them or share your knowledge with your peers.
    The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for the US market. If you live outside the United States, please click here and select your country or region for your support needs. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
    As a visitor you'll be able to view all discussions to find the information pertinent to you. The Forum is provided to our visitors for the purpose of assisting you with your product questions, along with providing tips, techniques, and how-to information.
    Or you can register to become an active member, allowing you the additional benefits to post questions or respond to other Canon Forum members with your own experiences.
    If Canon provides any responses, they will be clearly noted as such. All other responses will be the thoughts, ideas, and opinions voluntarily shared by registered Forum members.
    Please follow our guidelines regarding the use of or participation in the Canon Forum. Canon reserves the right to modify these guidelines at any time without notice.
    Thank you for your interest and we hope you enjoy your experience.
    The Canon Forum is operated by Canon USA, Inc. (“Canon USA”, “we”, “us”, and “our”).  By participating in the Canon Forum (“Forum”) you agree to these Canon Forum Guidelines (“Guidelines”) as well as the Canon USA Website Terms of Use (“Terms of Use”).  Usage of the Forum is further governed by the Canon USA Online Privacy Statement and any other terms incorporated by Canon USA on the Forum (“Additional Terms”).  In the event there is a conflict between the Guidelines and the Terms of Use, the Terms of Use will apply.  By accessing, registering and using the Forum, you agree to these Guidelines and the Terms of Use.
    Eligibility and Registration
    To contribute to the Forum you are required to register and create an account (“Account”).  You must be at least 13 years of age to register.  The Forum is not directed toward children under the age of 13.  You are solely responsible for all activity that occurs under your Account and it is your responsibility to alert us if you become aware of any unauthorized use under your Account.
    Participation
    Forums are a great way to communicate, facilitate help, and in general, interact with others who share similar interests.  With that in mind,
    Posts must be in the English language.
    Search before posting a new question as your question may have already been discussed.
    Post on the appropriate board
    Be respectful of one another
    Stay on topic
    Debate intelligently
    Do not post personal or private information of any sort
    We may remove posts that could be considered:
    Abusive, hateful, discriminatory, dangerous, defamatory, harassing, threatening, or attacking others.
    Vulgar, obscene, sexually suggestive, or otherwise offensive.
    Fraudulent, deceptive, misleading, unlawful, spam or solicitations of any kind.
    Violations of any laws or regulations.
    Deliberate disruption of discussions.
    Promotion of third party products, promotions, websites, organizations, goods or services.
    Do not post comments in ALL-CAPS. Canon reserves the right to remove or request changes to these comments.
    If violations to these rules are severe, or they continue after warnings, a user's privileges to the Forum may be suspended for any length of time, up to and including a permanent ban, at the sole discretion of Canon USA.
    For Immediate Response From Canon Support USA:
    We value our customers and want to make sure we address your questions or issues in the best way possible but the Forum is not intended for customer service and direct support. If you have a customer service or support issue for a product manufactured for the United States market, please give our award-winning customer support a call at 1 (800) OK CANON or contact us online at http://www.usa.canon.com/support.
    Proprietary Rights
    Please keep in mind that by posting any content to the Forum, you are indicating that your submission is voluntary, that you are the sole owner of the content and that you give Canon USA unrestricted, royalty-free, perpetual rights to publish, use, publicly perform such content, or any idea contained therein, or any portion thereof, in any way, in any and all media now known or hereafter developed, without territorial time or other limitation, for commercial, advertising/promotional or any other purposes, without consideration to you. 
    Community Leaders
    From time to time Canon USA may designate, or “rank”, certain Forum participants as valued contributors.  Any ranking designation does not create an employee, agency or independent contractor relationship between us and this participant, nor does it make this participant a Canon spokesperson.  The ranking simply allows other Forum participants and visitors to know which participants have provided constructive advice and routinely contribute in a positive way to the Forum.
    Employee Participation
    Employees of Canon USA, its subsidiaries, parent and affiliate companies may participate in the Forum in a personal capacity only.  Employees who have been tasked with Forum responsibilities will be identified by the following badges:    
    Disclaimer of Liability
    The views expressed in this Forum are not endorsed by Canon USA.  The content found in this Forum comes mainly from the community, not from Canon USA employees, representatives or agents.  Such third party content is the sole responsibility of the person originating the material.  Canon USA retains the right to reject or remove content in its sole discretion that is in violation of the Guidelines or otherwise violates the Terms of Use.  Canon USA is not responsible for any failure or delay in removing such material.  Canon USA also reserves the right to reject or remove content that may otherwise detract from the experience of other users or the purpose of the Forum.
    Canon USA does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears in the Forum, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. Canon USA will not be liable or responsible in any way for any content in the Forum, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material.  This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the Terms of Use.
    Changes to the Guidelines
    Canon USA and/or Canon USA’s agents will enforce these Guidelines and the Terms of Use at their discretion.  Canon USA may modify and supplement these Guidelines from time to time.  You are responsible for regularly checking the Guidelines for revisions.  All amended terms become effective upon our posting, and any use of the Forum after such revisions have been posted signifies your consent and agreement to the modified Guidelines.

    redfalconf35 wrote:
    Does this forum have the ability to create stickies or some other attention grabbers for certain threads? I have just noticed over the last month and a half of reading this forum that there are a lot of people that come on here with questions, and they just dont know how to phrase them correctly. If they were to see a thread that said something like "How to post to get an answer", many would probably read it and therefore not get flamed when they ask a bad question.Most people (of those who we flame) wouldn't read such threads. The forum software can handle stickies, but I never seen one in New to Java or Java programming.
    Kaj

  • BT community Forum - NOT BT ?????????????????

    My understanding is that BT do not moderate this site.
    So basically does that mean any issues go un-noticed ???????????????????????????

    Hello,
    Taken from:
    http://community.bt.com/t5/Terms-Guidelines/BTCare-Community-Forums-User-Guidelines/td-p/2
    If you are new to our forums – welcome. We hope that you enjoy being part of a community of people looking to help each other solve issues, ask questions, swap tips and give advice regarding BT products and services.
    While we have a Community Manager and Moderators, these forums are intended to be peer-to-peer community.
    There are Mods, they can and do fix problems which can't be solved by the community. There is a form to contact them here:
    http://bt.custhelp.com/app/contact_email/c/4951
    It's usually best to have exasperated the community first though ;-)

  • In attempting to export a simple 1-page PDF file to Microsoft Word, I incessantly get the following error message:  "An error occured [sic] while trying to access the service."  Nothing on any of the community forums has helped in any way.  I have downloa

    In attempting to export a simple 1-page PDF file to Microsoft Word, I incessantly get the following error message:
    "An error occured [sic] while trying to access the service." 
    Nothing on any of the community forums has helped in any way. 
    I have downloaded a free trial of Acrobat XI Pro  --  and that too makes no difference.

      while trying to access the service." 
    That'd be associated with trying to connect to the server(s) for one of the Adobe online subscription services.
    (Edit PDF or PDF Pack)
    These online services are separate and independent of the desktop application Acrobat.
    It appears that you have had / are having internet connection issues.
    Be well...

  • My password at the Community Forum is refused and no email is sent to fix it.

    I tried to ask a question at the Apple Community Forum and the password I ahve used for year is refused. When I click on "Forgot Password," NO email is ever sent to me. I can get into the general Apple site with that ID and password.
    I am looking for an application to open .wp files - I know the older version of Pages  will open .cwk files but don't know if it will open .wp as well.

    Pages will not open WordPerfect files. The formats Pages will support can be found here:
    http://support.apple.com/kb/HT4641
    The freeware LibreOffice will support WPD files. I'm not sure if WP is different.
    As to your password here, it's the same as the Apple ID, so if you have an ID for which the password is not working and the reset email isn't arriving, you'll need to call Apple Support, ask to speak with Account Security, and enlist their help.
    Regards.

  • After posting a question on the community forum page, will I be notified when an answer appears?

    After posting a question on the community forum page, will I be notified when an answer appears?

    Yes, it will be in your mailbox unless you setup not to receive.

  • Refund of $100 request {Removed per Forum Guidelines​}

    To whom it may concern,
    On Monday 11/24 I placed the following order from bestbuy.com after receiving an email for Black Friday early access:
    Order number: {Removed per Forum Guidelines}
    Apple® MacBook® Pro Intel Core i5 13334 Display 4GB Memory 500GB Hard Drive
    MODEL: MD101LL/A
    SKU: 5430505
    3Year Accidental Protection Plan Geek Squad
    MODEL: 3YR ADH 10
    SKU: 9977898
    I checked bestbuy.com today and the 3 year accidental protection plan is now listed at $409, instead of the $509 when I placed the order.
    I would like to request a refund for the difference ($100), as I feel somewhat cheated because I thought the early access was beneficial when it turns out to have only cost me more.
    Thank you,
    Chris {Removed per Forum Guidelines}

    Hi webgorgon,
    Thanks for your post. 
    I've reviewed all of the BestBuy.com orders placed on Thursday 11/27 and others throughout our Black Friday/Cyber Monday sale, and was not able to find any who received that sku for less than the $509.98 price. As product prices decrease, however, the Geek Squad Protection Plan price generally decreases - could you have been looking at the plan price from a different product? Or would you happen to have a screenshot?
    Thanks for letting me look into this.
    Elizabeth|Social Media Supervisor|Best Buy® Corporate
     Private Message

  • {Edited per forum guidelines} Need assistance NOW‏

    Best Buy
    I am appalled by the lack of empowerment your associates are given. After an hour of being told "no" by your in-store associates about a replacement phone which was approved for junk out replacement, I now have to deal with the product being shipped to my home. The subject line order number was shipped with UPS and delivery was attempted today. I am not home during the day because I WORK FOR A LIVING. Tracking number {Edited per forum guidelines}  
    After contacting UPS, they state only the shipper can change the terms for package to be held at a UPS facility for pick up. I called 888-best-buy and am now told UPS will not allow them to change the terms to be held at my local UPS facility. They tell me I MUST wait another 5 days until UPS makes 3 delivery attempts and then is obligated to hold for 7 days. I do not want to and cannot wait that long. 
    I should have been made whole the day I went to the store to pick up a replacement phone. I begrudgingly accepted it to be shipped to me and now look at where I am. I use this phone for my job and this is unacceptable. I need someone to take action immediately and have UPS hold the package. I also suggest changing your UPS contract to give your associates the ability to make this change.
    Who is going to fight for their customer's satisfaction and do everything they can to keep business profitable? Anyone care enough?
    Anthony {Edited per forum guidelines}

    Good afternoon Anthony,
    Having been without a phone for quite some time before due to theft, I know all too well the inconvenience of being without a working phone. It seems that we were able to provide you with a new phone under your Geek Squad Protection plan, which I’m glad to hear. Although it also seems we weren't able to provide you a replacement immediately in store, leading us to order one for you.
    After three failed delivery attempts, packages are typically sent back to the sender. When we receive items back, we would process a return and refund to the original form of payment. When placing an order, if you may not be available for the delivery, especially if the package would require a signature as it would for some cell phone orders, you may choose store pickup to avoid the item being returned to us due to failed deliveries. We typically hold items for 8 days before canceling the order and processing a refund. For more information on store pickup, you can visit the Store Pickup page on BestBuy.com.
    Using the information you provided, I was able to locate your order and see that it is on the delivery truck for a second attempt at delivery today. Unfortunately, we cannot modify orders in the way you are requesting. I apologize if this has caused you any inconvenience, as I can understand why this may be frustrating. I will be keeping an eye on this order, and should this order be sent back to us, I will work with you to see what options we have for you at that time.
    If you should have any questions, please let me know.
    Sincerely,
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Toshiba laptop c-55 Customer service PIN (edited per forum guidelines)

    I purchased my laptop for college on Sept 30, 2013.  I have had numerous problems with it, and have ALWAYS been helped by the Geek Squad!!!  Now, however, my keyboard is not functioning correctly. Keys keep getting jammed.  Will they fix that as well?  +
    I am also really upset that I was not offered the college student discount!  Sure could have used it!  Apparently the store was having a sale and the clerks were rushed and getting short-tempered...  I had to beg one to tell me the differences between the Dell and Toshiba I was trying to decide upon!  Then I did not trust his answer because he did not seem to know the differences/flustered.
    Thank you!
    Jerri (edited per forum guidelines)

    Hello jerriklewis1,
    Sorry to hear you're experiencing difficulties with your laptop! Being without a computer for any length of time can be difficult -- especially for full-time students or if you rely on it for business -- so I can imagine how anxious you must feel to have it back up and running again.
    Based on what you mentioned, it sounds like your laptop should be repairable under its factory warranty coverage. Just keep in mind that the final determination whether or not repairs can be covered must be made by a factory-authorized technician! Most computers also only feature a one-year factory warranty that starts on the day of purchase, so I'd strongly encourage you to visit your local store's repair counter as soon as possible.
    As far as savings are concerned, Best Buy does not offer an official student discount at this time. We recently introduced a number of college student-only sales offers though, full details of which can be found here. We're also able to match the sale price of most identical, in-stock items found at local retail competitors and those sold by and shipped from designated online retailers.
    BestBuy.com > Help Center > Low Price Guarantee
    http://bbyurl.us/LPGFAQ
    Let us know if you have any questions about the repair process! We'd be glad to help you out.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • My Oracle Support Community Forum

    Survey:
    Is anyone participating in the new "*My Oracle Support Community*" Forums? I'm a bit confused as to the purpose of the forum since they cover virtually the same topics that are discussed here. I did do some research and found the following answers....
    * The OTN (Oracle Technology Network) forums are not being replaced by the My Oracle Support Communities.
    * Oracle Support does not participate in the OTN forums.
    * Since the OTN forums are outside of My Oracle Support and used by participants who may or may not have Oracle Support, existing knowledgebase  articles and bug records may not be leveraged to answer your inquiries.
    * The OTN forum will continue and remain open to the public.
    * Oracle built the My Oracle Support (MOS) communities to specifically help customers and partners that have support contracts*
    * OTN is not part of customer support, though some of us support engineers have voluntarily contributed to it in the past.
    Personally, I see the same type of topics/questions being discussed in both forums! ?:|

    I believe the difference is that the Community Forum is moderated and you need a valid CSI number to access it. Overall this forum seems more active, but it looks as though Oracle Support Engineers may be more active in the Community one.

  • Have a community forum for JavaFX developers?

    have a community forum for JavaFX developers?

    There is www.javagaming.org which has a JavaFX board at http://www.javagaming.org/index.php/board,58.0.html

  • Mi order is {removed per forum guidelines} and I was already ok it say no ok now

    I chat with somebody in bestbuy and told that my order was ok, now I opened mi email and I found that my payment method is not Ok, mi order is {removed per forum guidelines} and I was already ok

    Hi GaloBaez,
    Thank you for your patience while I looked into your order with our support team. After reviewing the order, it was found that a payment authorization hold was mistakenly placed on your account and was causing a delay on your order. I'm truly sorry for the inconvenience.
    Please know that your computer is currently on its way to you and should arrive by the end of day Monday, July 21st. 
    If you have any further questions, please don't hesitate to ask.
    Enjoy your new computer,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Case ID (removed per forum guidelines) - Order Cancelled

    Hello .... I really need an answer ASAP ....could you tell me the staus about case ID (removed per forum guidelines)? regards

    Hello DarioParente-
    Thank you for contacting regarding your previous case.  I would be happy to look into this for you.
    It looks like you were trying to place an International Order with us, but entered in a Shipping Address that we cannot deliver to, which is why your order was cancelled.
    If you would like to try to replace the order with us, please make sure that you are selecting a valid US Mailing address to have the product shipped to our select to pick it up at one of our US Best Buy stores.  You can find more information on how to place International Orders here.
    Thanks for connecting with us!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

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