Getting error in return order as free goods are not copying

Hi
We are facing error as free goods are not copying in return orders,We have done upto the billing and creating return order with the reference of billing
Many Thanks
Rakesh Naveen

Hi,
Kindly check the copying control at IMG->Sales and Distribution->Basic Functions->Free Goods->Maintain Copying Control.
Thank You,
RB

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Free goods are not copying in credit memo from invoice

Dear Gurus,
I have made a invoice having two line items 1.normal goods with sale price and 2.free sample goods(part of promotional scheme) without any sale price.
but while making credit memo for receiving goods back in cancellation of invoice , i am facing problem for free goods. system is not copying the free goods in credit memo and copying only normal goods.
what can be problem for not copying? whether i am following some wrong procedure or some configuration is missing.
please advise me with your valuable suggestions.
Thanks in advance
Parag

hello, friend.
first of all, the free goods are not relevant for credit memo since the customers never paid for these in the first place.
however, i observed that after cancelling the invoice, you still issued a credit memo? this may not be the proper process. when you cancel the invoice, entries into the customers Accounts Receivables are reversed as well (we are assuming no payments are posted yet). so there is no need to issue credit memos.
if you are referring to another process, please clarify the same.
regards.

Return order in free Goods

Dear Friends,
Got a situation, where I created a sales order using Free goods (Inclusive) Concept. For every 10 goods you get 2 free ( 8+2).
Delivery and billing is done. Customer returned the entire order. Then while creating return sales order with reference to standard order, only 8 goods are copied and 2 free goods are not copied.
In Copy controls VTAA (RE - OR), Item category TAN and TANN, I checked the box related to free goods return. Even then free goods are not triggered in the Return sales order.
Please let me know how to solve the issue.

Tryt to take return form the original Invoice itself.Please Specify the reason if you are not able to take Re from the actual Invoice.
Also you can check for the copy control settings in vtaf. for the relevant item category

Free Goods are not getting exploded in to Sales Return Order

Dear All
I have created one order in which I am giving 13:1 (inclusive) free goods using VBN1.
Order Qty               Converted to             Item Category
288 (13:1)              266 (With Price)      ZTAN
                               22 (Free)               ZTNN
I am having no problem upto Invoice. But while making return sales order with ref. to the invoice, it's throwing a message 'The system didn't find a valid bill of material' and free qty of 22 pcs are not getting imported into the return order.
Please help

Hi
Returns Orders has document category H where the free goods are not supported may be because of this it is not get imported.See details below.
http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm
Regards
Ramesh

Return Order for Free Goods

Hi
We need to put Returns order for Free good items with reference to the Billing document number which has the free goods item category. We created on item category copying ( RENN ) and assigned to (RE) . We made copy control for Bill doc to return order and copy control for item category ( TANN to REN ). When i create a Return order w.r to billing document no, free good item is copying with no price with item category "REN" instead "RENN" . Why "RENN" is not determining in return sales order?
Please help us on this
Anis

Hi Anis,
As I understand you've: "created on item category copying ( RENN ) and assigned to (RE) . We made copy control for Bill doc to return order and copy control for item category ( TANN to REN)".
So how will the system determine RENN if you've cnofigured TANN to REN in the copy controls?
You've to configure for TANN to RENN between F2 and RE.
Regards,
Raghu.

Return order for free goods item

Hello
I created a consignment fill up with free goods items
Now I want to make return order with reference to the consignment issue made as subsequent order form the consignment fill up order
I made return order but it returns all the free goods not depends on the return quantity that means if I made a condition record for the free goods that if the quantity more than 100 give 1 pc free for every 10 pcs and the order was 150 pcs with 5 pc free goods and I want to return 10 pcs the sytem should return only 1 pc as free goods return
The current setuation it returns the 10 pcs
Regards
Jacopo Frascois

Hello Friend,
As you are telling the issue, I think u should go to IMG> SD>basic function> free gods determination>Activate free goods determination.
There you need to activate the same free goods determination procedure at all required sales area level with document pricing procedure and customer pricing procedure.
Now you assign the same document pricing procedure for your return document as you have assigned in issue document. You do it in both sales document type in VOV8.
In one sentence go to VOV8 and there go to document type of consignment issue and return and there you will find one field document pricing procedure, and that should be same for both of them.

A problem with return order with free goods

Hello
I am working on ECC 6.0
I am facing a problem with the return order the case is I created an order of 1000 pc with inclusive free goods (w/o item generation) condition record that for every 10 pc over the 100 the customer will take 1 free pc
1 pc = 10 $
100 pcs = 900 $
120 = 1080 $
the problem when I am creating a return order with 30 pcs the system calculate the price as if there are free goods the system returns the 30 pcs with 270 $ instead of 180 $ and it should not calculate the free goods because the remaining items are 90 pcs that should not take a free goods discount
Regards
Jacopo Francios

hi ,
Such scenerios can be tackled by different pricing procedure in return scenerio.
See Pricing procedure Depends on sales area + customer pricing procedure + Document pricing procedure .
So for Return document type please maintain different pricing than the normal scenerio this will solve ur problem.
This is generally done also for tackling such scenerios.
Thanks & Regards

Return Order WIth Free Goods

Dear friends,
Given below is a scenarion which needs suggestion.
Product " X " is billed to a customer with Free 10 + 2.
After 2 months he returns 6 nos of the same product.
Return Order is made with reference to earlier billing document.
( where the billing is done as 10 +2 )
When I enter 6 in the Return Order , the system should take
5 + 1 automatically .
Is it possible ?
If so , please send your suggestion in detail.
With regards,
K G Unni

Hi,
Your requirement is not clear
as per my understanding plz maintain the freegods masterdata as EXCLUSIVE.
Ex:10 + 2(same product or different)
and maintain another freegoods Master data with another
pricing procedure
which is inclusive
Ex:6 ( 5 + 1)
then assign this free goods pricing procedure
Sales area + Doc Pr.Proc+Cust Pri.Proc = Freegods Pricing Procedure(Assign freegoods pricing Procedure)
here we have different document pricing procedures for both
returns and the normal order.
This might be help full to you
Thanks & Regards,
mahesh

Return Order against Free Goods.

Dear All,
We have raised one Invoice with Free Goods (Item Category TANN), while creating return order, if we delete main line item i.e zero quantity line item then all lines of Free Goods (RENN) is deleting,
please advice us how we can take return against Free Goods.
Thanks
Prashant

HI,
As i understand you want to return the free goods which delivered through BOM material via sales order.
the behavior of the system you mentioned is because of item category determination for BOM materail. the main item with the zero quantity must be the higher level item.
to return this free goods you need to delet all line items from the return order and then manualy add the free goods item and change the item category to TANN.
Regards,

Free goods are not determining access sequence like......

HI,
What could be the reason free goods determination is not happening with access sequence like sales orgPlantmateril. At the same time freee goods are determiing at customerMaterial level. I have generated new access sequnece like sales orgPlant+material and assinged and configured properly. Also maintained condtion record accordingly. Is there any programme error or need to apply any SAP note in this regard.
Do reply on this reasonbly.

Hi gridsleep from somewhere,
I presume you visit the US music Store. As far as I know that Music Store is the only one to offer free songs. The CC information is needed to verify you're in the US of A.
I for example can't buy from other Stores than the Dutch one.
The deal with the record companies/right holders don't allow cross-border sales. The same is true for free songs (I can't get them).
That's why they need the CC information.
Hope this helps.
M

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Free goods price discount when free goods are not required by customer

Hi
In a promotional activity for purchase of 10 items 2 free goods (which are different) have been determined, which is exclusive.
The customer wishes not to take the free goods and asks for a discount equivalent to the value of free goods, please advise on steps to be undertaken in this scenario.

Why dont u use "Pricing For Inclusive Free Goods Without Item Generation"
To do this, you can use the standard condition type NRAB. It is set up as follows:
It does not determine the discount from the condition record. It uses condition basis formula 029 in the pricing procedure to determine a discount from the free goods factor.
The condition receives the new pricing requirement 059 in the pricing procedure. This requirement checks whether free goods have already been determined.
The condition type receives condition category f. This condition category ensures that the condition is redetermined every time the quantity is changed, since this can also mean a change to the free goods quantity.
Hope this helps & Rewrad if does
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Free goods are not transferred from ECC to GTS correctly

Hello All,
We have a proforma invoice with multiple items with one of the item as a free goods item ( item category TANN). We are encountering the following issues when this proforma invoice transferred to GTS,
1. The "Free of Charge" check box is not selected for the TANN item in GTS (in the line item "Cust.Value" tab)
2. The currency field for the "Value of Goods", "Value for Foreign Trade Statistics (Statistical Value)" is not populated at line item
3. The currency field for the "Value of Goods" is not populated at header level ( Logistics Costs tab)
4. Amount field is not populated for "Value for Foreign Trade Statistics (Statistical Value)" at line item.
Am I missing any configuration in GTS?
Thanks,
Venkat

Hi Venkat,
There is nothing wrong in GTS. I think the configuration problem is in your ERP system. The "free-of-charge" indicator is set if:
- there is a Statistical Value but no Net Value, OR
- there is no Net Value but the Foreign Trade data is missing.
You should make sure that your TANN Item Category is configured with Pricing Type 'B' (pricing for free goods), and receiving 100% discount on the standard price. In that way, a positive Statistical Value should be determined, and the FoC indicator will follow the first rule above.
Best regards,
Dave

Getting Error - Dimension has multiple leaf levels which are not identical

Hi All,
While creating two hierarchies with in same dimension , i am getting error like - Dimension has multiple leaf levels which are not identical.
Does this error mean , the number of levels in both hierarchies should be same or it has some thing else meaning.
I was creating hierarchies like below -
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Return Item and Free goods check box in purchase order

Hi Guru:
I just got the question regarding the return item and free goods check box,my question is that if I check the free good check box,then the price of the matieral will be charged to zero,however,if I want to issue the return purchase order to the vendor,does I need to check the return box first and then issue the return order to the vendor? Then go to MIGO transaction to select the movement type 122 to return the goods,what's the whole precedure for returning the goods to the vendor,can anybody tell me,very appriated!

Hi,
Retun to vendor through have two types....
One is you have Po created, vendor send the item in that few items have rejected so you need to return the item to vendor......
here in MIGo chose returrn to vendor selce the PO numbere.... system automaticaly take the movent type 122....
sencond type is Retun PO..... In Po while creting the PO tick the return indication..
If you do the GR system will pick 161mopvent type.. ( GR returns)...
REgards
anand

Getting error in return order as free goods are not copying

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