Freepost Repair service: Some Information?

Hey :-)
My N95 is acting really weird and i'm 99% sure its not just a software issue.
People at my local carphone warehouse are competely 100% useless, I wouldn't trust them with anything. So I was looking at using the freepost repair service but theres very little info on it? Have any of you guys used it before?
Was wondering mainly:
- How long till i get my phone back?
- How much is it likely to cost?
- N95 manual says theres a 24 month warranty, so will mine still be covered and repaired for free?
Any feedback would be appreciated!
Thanks,
Ste

I just found out something thats really annoyed me. I bought it new from ebay, was advertised as being bought sim free.
The serial number is that of an O2 upgrade though on the sticker, and the guy had changed the serial number on the device then updated through nokia's updater and sold it to me
I upgraded it to 20 myself, which may of caused the problems I guess. I first noticed the problems just before I updated to 20 though from 12, as i backed up the phones memory to my media card and it went into a reboot fit half way through the backup.
I thought it was sim free from new as even the box has no mention of O2. Pretty sure that means my warranty is shot
Any idea how much a repair might cost?

Similar Messages

I am getting an email from Apple (INC) wanting Thank you for using Online Service. Some information on your account appears to be missing.You need to verify your account information." Is this legitimate?

I am getting this email from Apple (INC) with the subject: Verify missing information. The message is saying
"Thank you for using Online Service.
Some information on your account appears to be missing.You need to verify your account information."
Is this a legitimate email from Apple?

No. Forward it to [email protected] and then delete it.
(122778)

What should I do!? - Sketchy Apple Repair Service

What should I do about this? Should I contact Apple Support or Verizon and let them know what has happened? Please help!
I have just been through a horrible repair service request. I sent my iPhone 5S in for service about two weeks ago because there has been dust trapped under the backface camera lense since I got the phone. The dust sometimes causes problems with the photos, and disrupts the autofocus function. I had previously sent my iPhone 4 in through Apple's mail-in repair service two years ago, as the mute-switch did not work out of the box. The service was excellent, the phone was replaced, and I had clear instructions on what to do in order to get my device working again when the new one was received. This time, this was not the case. Not at all.
I got my comfirmation email from AppleCare for the service request, which listed the "reported issue" as "device will not power on", after I had just reported it as "dust under camera lense". A red flag immediately went up for me; this was not the issue I had just submitted! They also listed my product as "iPhone 5" in the first email, then "iPhone 5S" in a second email saying a box was on its way.
So I got the box, followed the instuctions to back up the phone, erase all content and settings, and pack it into th box. I soon noticed the issue on the box was listed as "iPhone will not power off". The funny thing is, I had just got a third email saying the issue was "Dust under camera lense". I was so incredibly confused, but I packed the phone up and sent it anyways.
I got another email when the device was received by the AppleCare screening facility. It said diagnostics would begin. That very same night, I got another email saying "Despite rather extensive testing by our team, we were unable to duplicate the reported issue 'Dust under camera lense'. Please provide us with additional information to duplicate the issue."
I was a little bit dissapointed, because I thought my initial description to "replicate the reported issue" was pretty clear. So I elaborated. I explained what types of light the dust and small fiber under the bakcface camera could be seen in. AppleCare asked me "what software does this affect?" So I explained how it affected the camera apps. They then told me they would do additional testing.
After one more day, I received an email stating "We have determined your issue is not covered under warrenty, and it would be less expensive for you to simply purchase a new device, rather than have us repair your current one." There was no way I was paying $700 for a replacement, when in my previous experience the devices I sent apple were replaced or repaired free of charge. If my warrenty states that my iPhone is "free of defects" until the warrenty expires, why is this not considered a defect? Or is it simply that I got some lazy employee, who didn't care to fully evaluate my product and issue? Read on, my experience gets even better!
So, I opted to just have the device returned to me. I was told in one of the emails I could take it into an Apple Store (which is 4+ hours away from where I live) anyways. So, the device returned to me today. I opened the box to find the battery completely depleted. I proceeded to plug the phone into my computer and charge it. So, the device powers back on. iTunes prompts me "Allow access to this iPhone?" I choose yes, then I am told to "Respond on the iPhone". To my utter dismay yet again, the phone has been passcoded. I could not access the phone at all, and it had not been erased when sent back to me. So, being as intuitive as I am, I type in "1, 2, 3, 4" as the passcode. The phone unlocks. Curious, I opened the photo app. I find picutres taken with both the front and back cameras of various colors and squares printed out onto papers, and a few up-close pictures of a rather scrubby looking asian man's face.
At this point I am completely fed up with my service. I erased the phone, and proceeded with the setup screen. Upon asking if I would like to restore my backup from iCloud, I am prompted to enter the AppleID password for some strange AppleID that is not mine, and is an @hotmail.com address. I could very well disclose the address here but probably shouldnt. So instead, I restored the backup from iTunes I had made, and put my sim card back into the phone. I have all of my content and settings back now, am am right back where I started; but I am left to ponder on what course of action to take regarding this very scary experience.
What should I do? Should I contact Apple Support or Verizon and let them know what has happened? Please, your help is important to me!

First I would have returned the iPhone to Verizon the minute I discovered dust under the camera lens and had them replace it with a new on.
Second, the instant there was a problem with sending it in I would have used a telephone and called AppleCare and discussed the issue with them.
Do the pictures that are on the phone show any of the issues you claim are present?
Incidentally, you can do an out-of-warranty replacement of the iPhone for $269 USD, not $700.
But finally, I would call AppleCare and ask to be transferred to Customer Service. Give them your service number and go over each of your complaints with them.

I am suspicious that qualified repair service of Apple with name Lydia in Turkey stole my parts in iPhone

Hi everyone!
I bought my iPhone 5 from Covent Garden Apple Store in London. I am still keeping the receipt with me. Due to my problem with sleep wake button, i would like to have repair service and i found out that it is in the change program. For this reason i gave my phone to Lydia Service in Ankara in Turkey. I left my phone in the repair service and later they called me and informed me that my iPhone was opened before and two screws holding my iPhone screen are missing. I didn't give my iPhone before to any repairman and it was opened first time by Lydia Service. They refused to repair it, because due to opening of my iPhone before, took out my phone from the change program. Now there is no warranty. I really ****** of as my iPhone was opened by them first time.
I am suspicious that one of the guy from this service made some mistake and by lying to me, he try to save himself. Even i am suspicious that he stole some parts from my iPhone. I opened a ticket in Apple support. The Apple support guy told me to give my phone back to Lydia service again. I refused since two screws are missing and i would not like to lose other parts of my iPhone. I am not thrusting Lydia service in Turkey any more. I provided my phone to another service and they took photos to send to apple. At that time the guy who is taking care of my case went to vacation without providing the contact detail of the person replacing him. Finally i find the replacement employee's contact detail, but he is not responding. My iPhone is still not with me. No one is responding from Apple.
First, As a customer who can protect me from this kind of people in Lydia Service? Lydia service opened the case of my iPhone and they are saying two screws are missing which means for me that they stole them and they took it out from the warranty.
Secondly, why this customer support for Turkey is not responding although i have an open ticket in their system. Why they don't have quality of control in their support system? I really ****** off. I don't know how to solve my problem, is there any way to escalate the issue? Any advice is more than welcome.
Ps: Also there is a possibility of assembling my iPhone without these two screws during the production phase which is unlikely to happen.
Thanks in advance.

This is a user to user forum.
I have noted herein a number for Apple Customer Relations for you to try.
Apple Computer Customer Relations: (800) 767-2775
Avoid the rude language when dealing with them. It will get you better results.
Good luck!

Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that

Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that Brazil has no repair services for Apple, which was the basis of its price change in the exchange is not worth half the value of the product.
I wonder how I do to change this device without the expense of 50% for the same product is in warranty?
Thanks in advance.

yes agree, plus a multinational seeing a product and has no technical assistance to do the maintenance then it's no use I buy a new product if it is damaged I will always be because it has no prejudice in this maintenance.
sorry but even more products coming from China to Brazil in technical assistance.

Customer Service - Extractors & Information

Hello all,
Can anybody please give me some information about Customer service in BW.
Information about the extractors...the tables involved.. The extraction procedure..The reports that you might have worked on...
Thanks for the help..
Will assign points..

Hi Rishi,
I was just wondering to see if you were able to find enogh information on extracting Customer Service information to BI. I also have a requirement in my project where I need to pull lot of CS information (like for example, Service Order, Depot Repair, Delivery related information) to BI. Since the standard structures does not have all the information required in one place, we are thinking of going for enhancements. I just thought I will check with you if you have been successfull in implementing any of these, I would really appreciate if you can share that information.
Thank You
SSV.

Hard drive error: Some information was unavailable during an internal lookup

I tried upgrading my hard drive on my 13" MacBook Pro (mid-2010) to a solid state drive. When I did, I encountered a problem where I could not boot from my internal drive.
It boots fine from the external drive that I used to clone my old HHD.
When I run repair disk in disk utility I get an error:
Problems were encountered during repair of the partition map
Error: Some information was unavailable during an internal lookup.
Running repair disk on the external drive returns no errors.
My first thought was I have a bad SATA cable. After replacing the SATA cable, I am still having the problem.
Anyone have any ideas on what could be the problem? SATA Connector on the motherboard failed?
Thanks in advance.

I formatted it a Mac OS Extended (Journaled) using the Erase function in Disk Utility then copied the contents of my HD using Restore in Disk Utility. It seemed to copy all of the contents correctly. It boots from the external drive.
The problem starts when I put it in the computer and try to boot internally. It will not boot. Also, my old HD will also not boot internally now either.

Does Anyone Feel That Palm's Repair Service Seems Shaky?

My Palm TX suffered from the same headphone socket defect that many other TX owners posted about. The socket worked fine for a while but then the internal switch jammed and the external speaker no longer worked. I made a call to service and set up a repair. It sounded simple enough. Ship the unit to us and we will fix it. A person by the name of "Nobody" from Innovate-It.com sent me the SRO number and shipping details on 11/25 and off I went to the post office on 11/26. I shipped it USPS with tracking, delivery confirmation and insurance. The post office tracking was going well until 11/26 when the message "Missent" appeared in the tracking information. Missent? Where did it go?Then on 12/01 the message "Notice Left" came up in the activity alerts. Where exactly is the repair center that no one was there at 12:15 p.m.? It sounded like they were dropping it off at someone's house and no one was home.
Here is what I know so far about Palm's repair service. From what I have researched, Innovate-It is a repair logistics subset of a Netherlands-based software development company and has other clients besides Palm. (Why does everything need to be outsourced? I would pay more for a Palm if they would just keep tech support in-house. But in this global economy nothing is 100% "Made in USA" anyway so it comes as no surprise).
The unit was finally delivered on 12/02 but the Self Service page did not indicate "In Repair" until 12/08 at 2:33 p.m. and it has not changed since. How long does it take to diagnose a simple audio circuit? If people have been able to remedy this issue with WD-40 on a Q-Tip WITHOUT opening the unit, what is the holdup at the repair center for a warranty repair in which it is OK to open the casing? Furthermore, the confirmation email says that DHL is supposed to deliver the unit back to me and the Self Service page gives a tracking link page for FedEx. I am worried about my TX getting home at all. Aren't there any repair centers in the Chicagoland area authorized by Palm?
To summarize We spend enough on the unit itself and then have to pay to ship it to a repair facility to which no contact is possible and our only indication anything is going on is Self Service screen that gives little details about where a work order is in the cue, what the turnaround time will be, and when it will be returned. "No need to call us[?]" I think the repair facility needs to have a contact number available for customers to check on their repairs. A total quality product includes the people who stand behind it. That includes support and repair personnel. Right now, service is not scoring points with me.
UPDATE: PLEASE SEE MY NEW THREAD "Palm's Shaky Repair Service Has Found Solid Ground". The rapid response to this message impressed me, and I felt it was appropriate to acknowledge their efforts.
Post relates to: Palm TX
Message Edited by Dukestraveler on 12-17-2008 03:33 PM

Welcome to the Palm Forums,
By any chance did you get a Service Request number when you called our support? If you did please Personal Message(PM) me that number. This way I can look into this and see if we can get this back to you soon.
Post relates to: Treo 800w (Sprint)

Help with saved pdf' s,"more request cannot be completed.Service book information not found"

Hey from south africa,I'm using the curve 8520 on MTN service provider.I came across a problem a while ago where I had to setup my email address again,I had an email with some pdf's saved.They were working well until the re-setup,now when I try to load ones that I haven't read it gives me the error "More request cannot be completed.Service book information not found".I've sent the email back to myself but no luck,help.Thanks in advance.

You need to reset your email account again on your device & send the service books from the same interface on your device. Wait for the 30mins & register now yourself from the handset itself by following the below steps-click on Option Application-click on Advanced - Click on Host Routing table - Click menu key - select Register now option & Click, Follow these steps twice. Now go into your email application & click on it. Then press the menu key & scroll down,you can see Reconcile now option, Click on it twice !
Now try to open that PDF again !

In house Repair service Best Practices

Hi,
I have requirement to work on In-house Repairs for service module. please suggest me best practices id for refering configuration Inhouse repairs service(crm7.0)
Please help me.
Thanks & Regards
kishore kumar

Dear Kishore,
Unfortunatelly, SAP CRM Best Bracticies doesn't cover this process. Anyway there are other sources of information. Please refer to these links to read more about In-House Repair:
http://help.sap.com/saphelp_crmscen70/helpdata/en/3b/15a1d29b7e481987c3b894c4b074de/frameset.htm
http://help.sap.com/saphelp_crm70/helpdata/en/c4/3d239a23c5484e970558ba67b837d5/frameset.htm
Arthur.

Production order w.r.to Repair/Service order

Dear all,
We r doing Modification/Rectification& Replacements....for our Customer Products...
Our All Products are Make to Order(So there is No Stock Maintenance).Once complaints comes to us...our Service Engg will check, if it works will add labor hours and spare parts..
If it not works...We need to Raise the Production order w.r.to Service order /Repair Order.and Run the MRP and As usual Process.
up to Service order iam creating .in Service order user will tell ..whether it is working or not....then i need to take decision to release Production order...(Re-work order)
Revert me back if you need more clarity...
Thanks in Advance
Regards,
raj.

Hi
You are raising a service/ repair order to the customer... you are processing the work etc..
but u dont have the materials needs to be send to the customer... at that time.. u need to produce the material... is this ur scenario....
Check with the PP guy...
As far as... you can create a sales order from repair / service order.. if u do service and u need to send some materials.. u can add those materials in service order...if u want to maintain in ur system..
I am not sure abt this...
then u need to create production order separately... and enter the order some where in the production order to get reports etc etc...
I dont think its possible to create a production order w.r.t. repair/ service order..
- Pithan

What's a reliable iPod touch repair service?

SO i broke the creen on my new iPod the other night and am wanting to get it fixed. Can anyone recommend a reputable online service that has a good turn around time and has a good reputation? I know there's lots of scammers out there. I found a local guy he will do it for farely cheap but I'm not sure if I wanna go with him because I really have no way of checking out his work and stuff. Any opinions?. Thanks!!!

Some users have said this is a good place. Luckily, I have not had to use any such service.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

SFC problem - "Windows Resource Protection could not start the repair service"

We are trying to attempt to fix a Windows 2008 start up problem. We boot the machine from a Windows 2008 CD and go to the repair tool - command prompt.
When we do the command sfc /scannow, we are getting
"Windows Resource Protection could not start the repair service"
We did some researches there someone suggested the trustedinstaller is not running so we tried to do a net start trustedinstaller.
But We are getting
"The windows modulers instaler service is starting
The windows modulers instaler service is starting could not be started
A system error has occured
System error 1067 has occured
The process terminated unexpectedly. "
Anyone can give us an idea to see why we can not run the sfc the first place. Thanks

SYMPTOMS:
All attempts to run command:
sfc /SCANNOW
keep returning the following message:
"Windows Resource Protection could not start the repair service"
SOLUTION:
If you are using any kind of boot image/disk to boot up, you will have to use the "offline" switches (OFFBOOTDIR & OFFWINDIR) along with the SFC /SCANNOW command in order to start repairing your instalation properly.
please remember to tripple-check for corret partition letters, because this is a crucial parameter for SFC to start working properly.
also make sure to confirm whether so called "recovery" partion exists in your specific scenario or not. If so, in most cases this will render the "recovery" partition being the one to be set as a boot partition (OFFBOOTDIR) within sfc command, while Windows
system folder (OFFWINDIR) will actually reside on a different partition.
My scenario is described exactly above and therefore in my case boot partition letter was C: and system partition was D: ...As of that - the proper command line to run SFC successfuly was:
sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows
Successful scan for integrity of all protected system files and replacement of incorrect versions with correct Microsoft versions then looks like this:
X:\sources>sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\WindowsBeginning system scan. This process will take some time.Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.logwindir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
Once SFC scan completed, I have run the Startup Repair from the repair dialogue menu prior rebooting the system. Remember to click "Cancel" on the prompt for using the System restore in this step. I am assuming you have tried this already time ago and confrmed
it did not resolve the problem, but most importantly - you really would not want to overwrite the files, which you have just repaired with any possibly corrupted ones ;)
After this I've unplugged bootable USB key with the My Windows Vista Enterprise 64bit setup disk image and restarted computer. System booted up properly on first attempt. No issues have been identified as a result of my post boot checks. This completely
resolved the issue in my case. Should you have questions, please let me know.
Pavel

I need some information

Can any one give so information about CSS module.i got some information that it is use full for Utility organizations, such as gas, hydro, cable etc..
But can any one elaborate it please....

Are you refering to CS module i.e Customer Service?
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/CS/PMSMASC.pdf
Regards,
Rajesh Banka
Reward points if helpful.

Apple repair service??

I dont know how it works so someone pls tell me, i am having a serious trouble with my iphone 4 so i want to make repair service but they want my address?? Are they going to ship product!!?? Some one explaim me please!!!!!!!

jp72 wrote:
At: peter
No we dont have apple store here.
So apple is going to ship a box and i have to put my iP4 in there?
Do i need to include cables?
I still have repair service thingi and will expire next year so will they fix/replace it for free?
Please reply ASAP!
Message was edited by: jp72
I believe if you do the advanced replacement by paying 29.99 they will send you a replacment phone, and they will also include the white box so that upon receiving your replacement, you put your old one in the white box and send the phone. I believe they will charge you 599 on your credit card account for the time being but once they receive your defected iphone/broken within 10 days, the 599 will no longer be held and pretty much you get the 599 back. You don't need to send the cable or anything, just the phone itself.

Freepost Repair service: Some Information?

Similar Messages

Maybe you are looking for