Frozen applications whilst updating

My nieces ipad mini - she tried to update 4 apps by pressing the update all.
How can I delete applications that have frozen whilst updating. I've deleted them from the app update but are still showing as waiting on the home screen. I've also tried to delete them by pressing on the app ago it shakes but the x doesn't appear on the affected apps. .please help. Thanks. Elaine

Hi Benjboz,
Thanks for visiting Apple Support Communities.
If your iOS 7 update isn't completing, see this article for steps that can help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy

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    DISM log:
    =======
    2015-02-25 14:42:59, Info                  DISM   PID=4916 Scratch directory set to 'C:\Windows\TEMP\'. - CDISMManager::put_ScratchDir
    2015-02-25 14:42:59, Info                  DISM   PID=4916 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Failed to get and initialize the PE Provider.  Continuing by assuming that
    it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Manager: PID=4916 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE:
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE:
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Executing command line: "C:\Windows\System32\Dism.exe" /online /add-package /packagepath:"C:\ProgramData\Application
    Data\Autonomic\ANSA Patch Manager\_Installs\mscomctlocx-x-none_8699d53bec82460b948612f4f35d2f6a0ad018f4.cab" /ignorecheck /norestart
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Getting Provider FolderManager - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Getting Provider FolderManager - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=4916 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Manager: PID=4916 Successfully loaded the ImageSession at "C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B"
    - CDISMManager::LoadImageSession
    2015-02-25 14:42:59, Info                  DISM   DISM Image Session: PID=11836 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\OSProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\OSProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM OS Provider: PID=11836 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM OS Provider: PID=11836 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\LogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\LogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Getting Provider OSServices - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\PEProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Warning               DISM   DISM Provider Store: PID=11836 Failed to Load the provider: C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\PEProvider.dll.
    - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Failed to get and initialize the PE Provider.  Continuing by assuming that
    it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Manager: PID=4916 Image session successfully loaded from the temporary location: C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B
    - CDISMManager::CreateImageSession
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Getting Provider OSServices - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2015-02-25 14:42:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\CbsProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\CbsProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2015-02-25 14:42:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2015-02-25 14:42:59, Info                  DISM   DISM Package Manager: PID=11836 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
    2015-02-25 14:42:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2015-02-25 14:42:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2015-02-25 14:42:59, Info                  DISM   DISM Package Manager: PID=11836 CBS is being initialized for online use. More information about CBS actions can
    be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
    2015-02-25 14:42:59, Info                  DISM   DISM Package Manager: PID=11836 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\MsiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\MsiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\IntlProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\IntlProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\DmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\DmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2015-02-25 14:42:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2015-02-25 14:42:59, Info                  DISM   DISM OS Provider: PID=11836 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
    2015-02-25 14:42:59, Info                  DISM   DISM Driver Manager: PID=11836 Further logs for driver related operations can be found in the target operating
    system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\UnattendProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\UnattendProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\SmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\SmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has not previously been encountered.  Attempting to initialize the
    provider. - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Loading Provider from location C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\TransmogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Connecting to the provider located at C:\Windows\TEMP\7D6E845E-B72B-4EAC-B1F4-E853B46FBB3B\TransmogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM Provider Store: PID=11836 Provider has previously been initialized.  Returning the existing instance.
    - CDISMProviderStore::Internal_GetProvider
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
    2015-02-25 14:42:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
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