Frozen black home screen Iphone 6

On my IPhone 6 I can't get the home screen to open just shows black have pushed the sleep wake button nothing happens. Phone is ringing but can't see screen!! Help

Hi Krys6466,
If all you're seeing on your iPhone's screen is solid black, then please follow the directions below.
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Have a great weekend,
Alex H.

Similar Messages

  • Blank black home screen after lollipop update!

    My phone is: Xperia Z3 Compact
    After updating my phone from android 4.4.4. To lollipop 5.0.2, I get a blank black home screen, and I can't access anything in the phone except notifications and settings when scrolling from top.
    The 3 buttons in the bottom are there but do not function.
    This happens randomly about 2-3 times everyday for no specific reason and the only way to fix it is to restart the phone by the power button, otherwise the update is great and everything is working good.
    Anyone knows how to fix it please?

    hi is there any solution?I just bought a new phone after update and I have a black screen  I can't connect pc companion asks me for a PIN, maybe I should send a phone for service please help  regards,a.  

  • HOW TO: Edit or Change the URL in an existing "home screen" iPhone bookmark

    I can create "home screen" bookmarks from web pages in the mobile Saafari on the iPhone, but in some cases we may need to create a URL for say a video link (e.g. WOWZA media server to iPhone)
    e.g.
    http://10.0.1.4:1935/live/mystream.sdp/playlistm.3u8
    Links like these don't allow you to click the "+" symbol to create a link in safari as they immediately launch the video player - so I'm looking for a way to edit another icon/URL that was saved before.
    I know you can edit Safari Bookmark URLs etc on the iPhone, but the convenience of a 'home screen' bookmark for say a live broadcast is very nice.
    Nigel

    I am calling an existing SAP Inbound proxy which is returning a transient ack in case of Application error.
    How is the ACK returned? In form of a XML message? Create a response structure which will have your Main Response Message and also fields for the ACK message.....get this message into BPM.....make a check in the BPM (using SWITCH) and check if the node containing ACK fields is existing....if yes then proceed as per the business needs.
    Accordingly the proxy should be configured to populate the ack details.
    Regards,
    Abhishek.

  • Black home screen no icons!!!

    had this droid razer for about a week...my home screen went just went black. I can see my lock page and top info bar but thats it! as soon as i unlock my phone screen is black. I did 3 or 4 soft reboots holding the volume key and power button down and no change. I even resorted to a hard restart....went through that whole process and NO CHANGE!!! what happened and what do i do????

    By "hard restart" are you referring to a factory reset as described here?   If so, then you will need to bring it to a VZ store or call them for assistance.

  • Ipad Mini frozen on home screen

    I have tried to reset it but all that happens id the voice over comes on. It will not let me swipe to type in the pass code. I have reset it and it did nothing. I have connected to itunes and restored ipad, but w/out being able to get into the mini and turn off Find My Iphone app, it won't allow it. I have gone through the cloud and deleted it, but still won't let me restore.
    I am unable to get past the home screen. Any ideas?

    Try triple-click the Home button (do it quick)

  • Landscape mode for home screen / iPhone 6 non-plussed

    I recently switched from my dear old Samsung Galaxy S3 Android phone to an iPhone 6. Overall, the experience is fantastic. But one of the Android features I miss most is a surprisingly cosmetic one: the ability for the home screen to render as landscape mode.
    I'd actually jailbreak my iPhone just for this one minor feature, but for various reasons, I'd prefer to not jailbreak. Nor am I going to pay for an iPhone 6 Plus for this feature--I actually like holding the smaller phone, but I want the home screen to be able to rotate nonetheless.
    What's the best way to politely petition Apple to backport this feature from iPhone 6 Plus to iPhone 6?

    You can make suggestions to Apple via the following link: https://www.apple.com/feedback/iphone.html

  • Disappearing icons in home screen - Iphone 4, iOS 5.0

    I have some issues with the home screen icons. Some of them dissapear and appear again with no pattern o reason at all. I've uploaded a video in which you can see how iTunes, Photos, Contacts, Viber, Maps... dissapear and appear again when changing the screen. It's a restored iPhone4 with iOS5.0. A hard reset was performed but it didn't work... any clue?

    The Basic Troubleshooting Steps are:
    Restart..  Reset..  Restore from Backup..  Restore as New...
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... (But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • Frozen & Blacked out screen

    I bought my iphone around January last year, i've been having problems with it really since the first three months. I haven't really 'bothered' to do anything about the problems i've encounted because of sheer laziness (bad on my part i know) however it has now become beyond irritating.
    the problems are:
    1) when calling the phone freezes, the screen blacks out, meaning i am unable to cancel the call.. which results in most of my friends and family having very long answer machine messages, funny at first but bloody annoying. i cannot bring it back to the main screen unless i reset, sometimes it flashes back but the screen doesnt appear to register my touch.
    2) i'm not sure if my screen is extra sensitive or (lol) i hold my phone to close against my face, i endlessy put people on hold or call other people in my phone book. i'm not sure if its my cheek or the actual iphone?
    I havent ever restored my iphone
    i do not have excessive amounts of photos/apps/dodgy apps
    and i do not have any songs/videos on it either.
    Thank you for reading.

    Your iPhone's proximity sensor is not working, either because it has malfunctioned or you are using a case that blocks the sensor. If you have a case, remove it and try your phone.
    Here are the sensors or the iPhone 3G/3GS.
    Cases designed for the original iPhone will block these sensors.

  • Iphone 5 froxen on home screen, wont let me swipe.  tried home and sleep/wake botton to no avail still locked.  went to restore using itunes but dont want to loose photos on phone.  can anyone suggest a way to get photos before i restore

    iphone 5 frozen on home screen, wont let me swipe.  tried home and sleep/wake botton to no avail still locked.  went to restore using itunes but dont want to loose photos on phone.  can anyone suggest a way to get photos before i restore

    try moisturising your finger a bit if the skin is too dry it can give problems

  • How to reload ipod forgotten password and its stuck on home screen

    how can i reload ipod son has forgotten password its now frozen on home screen says connect to ijunes but cant.

    Ok... so first... if itunes recognizes your ipod, press restore again...
    if not... try the following steps..
    hold the power button (button on the very top of ipod ) for 3 seconds:
    then continue to hold the power button and press the home button (big button at bottom) for 10 seconds:
    now release the power button and hold just the home button for 15 seconds...
    you will see a couple flashes as you do this... dont worry...
    if your ipod does not boot normally, there is only one way to fix you problem...
    go to this website... http://thefirmwareumbrella.blogspot.com/  .. and click on the link Tinyumbrella {win] on the right side of the page if you have windows..
    if you have a mac, click Tinyumbrella[osx]...
    open the file (dont worry, its safe)..
    once the program comes up, press the button thats labled... Fix Recovery... what for the program to fix your ipod...
    if that doesn't work, contact your local apple store...
    --David

  • My iPhone 3G phone button no longer works. If I push it I get a black screen for a few seconds then back to the home screen. Everything else is ok. Any ideas how to fix this?

    The phone button on my iPhone 3G no longer works. Everything else on the iPhone works fine. I can receive incoming calls. I can make calls directly from Contacts. But if I press the phone button I get a blank white screen for a few seconds then it goes back to the home screen. I've tried the hard reset and also restoring orignall settings via iTunes but keep getting the same problem. Does anyone know how to fix this?
    Thank you, Neil.

    Thanks for the advice but I've tried resetting network settings and also the reset by pressing home and sleep buttons until getting the Apple logo. Still have the same problem. To be clear (because I mistakenly typed black instead of blank in the title to this thread): If I press the phone button I get a BLANK WHITE screen for a few seconds then it goes back to the home screen. I doubt it's the SIM card as I can receive calls and make them directly from contacts. What I can't do is view my favourite numbers or missed calls or access my voicemail, i.e. all the things you get to via pressing the phone button.

  • Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hi deamayfield,
    Thanks for visiting Apple Support Communities.
    If your Music app is unresponsive, try restarting/resetting your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Best,
    Jeremy

  • The screen on my iPhone is frozen and I can access apps through Siri. The touch screen works within the apps but not in the home screen. What do I do?

    the screen on my iPhone is frozen and I can access apps through Siri. The touch screen works within the apps but not in the home screen. What do I do?

    Have you tried a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?

  • Hi, my iphone 4 home screen keeps flashing on and off repeatedly. if I'm using my phone or in an app it will just go black then light up to the home screen and it does this over and over. Then the power off option will pop up. what should i do

    Hi my iphone 4 home screen keeps flashing on and off repeatdly. I will beonmy phone or in an app and it will go to a black screen and then light up to the home screen. Then the power off option will pop up. I have tried letting it die and recharging it and powering it off neither worked. Does any one have an idea on what this could be or what I can do?

    If the Slide to Power Off option is coming up, that suggests your power button isn't working correctly and is sticking.
    Best thing to do is bring the phone to an Apple store (make an appointment first) and have a Genius take a look at it.
    ~Lyssa

  • My iphone 4S has simply frozen on the home screen.  Is there a quick fix????

    My iPhone 4S (brand new) operational for 24 hours has simply frozen at the "slide to open" home screen and I can't slide the touchscreen.  Is there a quick fix??  I am isolated.

    Try a reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo then release. This is similar to a computer restart.

Maybe you are looking for