Frustrated beyond belief. Trying to download the new Itunes 11 version so I can sync my phone. It goes thru the whole process, says I was successful and then I get a message - "Apple Mobile Device Failed to start----retry, and retry, same message.
On my desk computer, I tried to download the new Itunes 11 version. I had Itunes 10. It goes thru the whole process and then says "Apple Mobilve Devide failed to start, Verify you have sufficient privileges to start service. I hit retry and then I get Installation successful followed by error 126. I can not enter Itunes at all now. If I click on the former icon it says MSVCR80.dll for error. I can't even figure out how to ask for support on this website. I have several devices linked to Itunes and need to sync.
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
Similar Messages
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I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am re-installing itunes on a PC Win 7 and have the message: "apple mobile device failed to start verify that you have sufficient privilegesto start system services" what does this mean? how do I check and rectify? I am already logged onto the PC as administrator
I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help? -
I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I cannot install the new version of iTunes on my PC. Keep getting message, apple mobile device failed to start.
Follow the directions of tt2 in https://discussions.apple.com/thread/5822086
-
When I try to install the latest update I receive this message: "Apple Mobile Device Failed to start". I am trying to update with my computer. Help!
Hey AndreaKK,
I would try the following directions:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you have Windows XP, there are slightly different directions in here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Welcome to Apple Support Communities!
Regards,
Delgadoh -
When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Tried to update ITunes, but keep getting error: Service "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
So how do I get my ITunes back?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I was asked if I wished to download the latest version of iTunes to my computer. I have failed to do so. Error message : 'Apple Mobile Device failed to start'. Verify that you have sufficient privilages to start system services. I have uninstalled iTunes and reinstalled it and continue to receive this message. I have untl now had no previous problems downloading iTunes.. any help would be greatly appreicated.
I tried and don't have that.
Doublechecking. Do you mean you you don't have the QTMovieWin.dll?
Did you proceed with the measures after that? (In the second box?) -
HT4623 I cannot download iTunes. I keep getting this mesage" Apple Mobile Device failed to start".
I cannot download iTunes. I keep getting this message"Apple Mobile Device failed to start".
Follow the instructions of tt2 in discussion: https://discussions.apple.com/thread/5822086
-
When I was trying to install the update to itunes I would get the following message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. I could "Abort" "Retry" or "Ignore" I tried all of them starting with retry first. Nothing worked. I then uninstalled Itunes and tried to reinstall and received the same message. Not sure how to take care of it so that I can use Itunes again.
Try Troubleshooting issues with iTunes for Windows updates.
tt2 -
I just bought the new Iphone 5 and i cant get itunes to download, I keep getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start.Verify that you have sufficient privileges to start system services.
I have no idea what that mean my iPhone connects to my computer and charges and i can import pictures it just iTunes that won't work.
PLEASE I NEED HELP FROM ANYONE WHO KNOWS ANYTHING!!!!!!!!!!!!!!!!!!!Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
i hav just had a recovery on my Hp laptop(windows 7) and when I am trying to download iTunes I get a message who says "
"Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services"
what to do?I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help? -
That worked, however I now get two error messages when I install I Tunes:
o Apple Mobile Device failed to start.
o Apple Application Support not found.
This were of course deleted in the recommended re-install procedure to resolve the dll file, but repeated uninstalls and installs simply bring up these two error messages with a recommendation to install I Tune again. Installing the new I Tunes version seems to be problematic per the discussion groups and has no simple solution. SHould not the Genius bar be able to resolve this at an Apple Store? Want to buy a new I Phone 5S, but this problem effectively stymies this.See Troubleshooting issues with iTunes for Windows updates.
tt2 -
A upgrade to my windows 7 computer failed. they told me to manually install it that failed and unintalled itunes. When i tried to reinstall
it won't and gives me a message that the Apple Mobile Device failed to start- Verify that you have suffiicient priveleges to start system
services. I also have itunes on a laptop, ipod and ipad mini. Please help.Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.
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