Fullscreen problem Xperia Z1, is it damaged? HELP please!

I cant play games or watch movies without the softkeys being visible (home, multitask and back buttons). Yesterday they weren't visible while playing games, can i fix this somehow? ive tried to reset all settings.. or is rooting the only option? Help please!

Look here.
http://talk.sonymobile.com/t5/Xperia-Z1/always-clicking-homekeys-or-menu-keys-it-wont-go-away-while/...
and here:
http://talk.sonymobile.com/t5/Xperia-Z1/Auto-hide-soft-key/m-p/409243#M2571
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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How are you receiving the sms manually?
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