FUP Charge but not over usage limit

Hi,
I received an email today informing i have 'spent more than £10 on my account since my last bill' so i decided to check what the hell was going on as i have no idea what this could be.
So i look at my phone charges and they are worth £4.24, i thne checked my broadband usage monitor and its not over the 40gb limit, its under half way. However on my account it says there is a £20 FUP charge for 20gb!
How can there be a £20 charge this month when i havent gone over, i paid last months bill in full so can someone please tell me whats going on?
The last time a warning about usage was sent out it was on the 22/3/13 and informed me of a charge that was paid on a previous bill, so why is there a FUP charge now for 20gb shortly after i paid my bill when i have not gone over my usage limit since?

NoX81 wrote:
Current usage is irrelevant? Then what is the point of it?
Im basing this off of billing cycle dates that i've paid for and what i've used since.
Ok my previous billing cycle runs from 19/2 to the 18/3 - i paid the bill for that period on the 19/3
My billing area says: usage since March 19th (the date i payed my last bill) £24.24 (£20 of it is a FUP charge)
Yet with thre FUP charge it says:
All usage from 01 Mar 13 to 12 Apr 13: £20.000
I paid a bill that covered up to the 18/3 and since then have not gone over usage so why is there a charge for fair usage now?
I'll contact support but if anyone has a good reason for this i'd like to hear it.
the current usage is irrelevant for the current charge a usage is calendar months so from 1st April whereas the charge you have incurred will related to the last usage period which ended on 31 March
usage is calendar months but your billing period is as you have said totally different
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