Gave away upgrade and not renewing my contract

My son's phone broke and he needed a replacement. He's going on a long trip next week and needed to have a working phone. Well, I was due for an upgrade in November and my contract was up. He was not due until February. I gave him my upgrade so he wouldn't be without a phone. I wasn't aware that if I gave him my upgrade my contract would be renewed because he was getting the new phone not me. Well, now I have a problem. I wasn't going to renew my line. I was going to terminate it. Now I'm stuck with my old phone and his contract still is up in February and he has an upgrade. So technically couldn't he upgrade his phone again or just cancel outright while still having a new phone. Also, if he wanted, he's got a brand new phone with an extra upgrade to use at anytime if he so chooses. The only way I can get out of my contract now is too pay the ETF. This makes no sense to me. Is there anything I can do? We're on the family plan. I have a total of four lines on it. I don't want to upgrade either using his upgrade. That wasn't the plan. Do I have any options or am I just sol?
Thanks in advance !!

well it's your "line" that had the available upgrade and that was renewed, so your phone number will be the one stuck with verizon for the next 2 years. you can swap phone numbers and he can move his phone to your number and use it, and then in february you are free to leave (he will use your current line/number and you take his number to another carrier or just get a new number). otherwise, yes, you are stuck paying the etf if you want to take your phone number and port it to another carrier.

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Try toggle Bluetooth off and on. You can also try a reset all settings (your content won't be deleted).

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to AppleSupport
Dear Sir/Madam Since the wifi is not coming ON how can I open this diagnostic on the iphone 4S am using and having problem with wifi behaving in erratic manner.
Am a professional engineer for projects and am 68 yrs old. At one time was looking after a production line manufacturing I C's in semiconductors manufacturing company of the US.
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But the fact is, this problem with 4S has really shaken me up and now it seems your products are deteriorating in quality while demanding the best pricing structures.
Since this is purely the device and the software of apple problem you may please replace this set with new one as neither have any time to push you/ request you after your service centre
in Delhi told me yesterday this cannot be repaired.
The serial No of my set is DN*****TC0 and was bought from an authorized dealer and so were the other products from the same dealer in Delhi. This set is still in showroom condition and
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Vasant Kunj Delhi
<Personal Information Edited by Host>

11:22 (7 minutes ago)
to AppleSupport
Dear Sir/Madam Since the wifi is not coming ON how can I open this diagnostic on the iphone 4S am using and having problem with wifi behaving in erratic manner.
Am a professional engineer for projects and am 68 yrs old. At one time was looking after a production line manufacturing I C's in semiconductors manufacturing company of the US.
Have four apple products, one hp laptop and one DELL professional computer at home is used by only two members me and my wife.
Wife prefers working on ipad2 or ipad mini while traveling and has iphone 4. Am using iphone4S with laptop and Dell computer, No apple product is more than two years old.
Am having the problem in using wifi on the 4S after it was upgraded to the latest ios as per the recommendation by your software of my iphone 4S
The wifi card hangs up at it's own will and even a visit to your authorized service center in Delhi has not able to help me although they have reverted the ios back to the
one supplied with the set. Am a user and not a computer expert but it looks like the wifi card is not able to some times take the load while working which could indicate the wifi card is getting heated up.
My daughter who is Masters in 3D Animation is an ardent fan of apple products working at present in Canada was also gifted by me a 4S about 4 months back. My daughter-in-law is using iphone4 and an ipad for her professional works along with a Dell PC in the US. While my son is a fan of samsung products and does not like an apple product.
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Since this is purely the device and the software of apple problem you may please replace this set with new one as neither have any time to push you/ request you after your service centre
in Delhi told me yesterday this cannot be repaired.
The serial No of my set is DN*****TC0 and was bought from an authorized dealer and so were the other products from the same dealer in Delhi. This set is still in showroom condition and
was never used without a protective cover.
Thanks
Ashok Dhingra
D E E Hons B E Tech MBA
Vasant Kunj Delhi
<Personal Information Edited by Host>

Has anyone else put in for the Mountain Lion upgrade and not received a reply from apple

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a lot of us haven't heard back....
takes a minimum of 72 hours since everyone wants it now...
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How to Transfer Upgrade and not go through Verizon

I can get the Iphone 4s though Apple for $99 but it doesn't look like I can transfer an upgrade through their order process. Is that possible or am I stuck going through Verizon and paying $50 more for the same phone?

I am in the same boat. How it's been explained concerning iPhone pre-orders to me is that on Apple (or even on the VZW site for that matter) you pre-order using the line information that's eligible for the upgrade. Pre-ordering at the upgrade price will extend that line's line for another 2 years. Then, once the phone comes in, you simply activate it on your line. With that said, your line will actually not have an extended contract and your line will be eligible for an upgrade same as before.
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[solved] wxpython upgrade and not owned filesystem

Hi,
I had a strange problem today. I did a big update today (1 giga). I had a conflict with wxpython.
I removed wxpython and installed it again. When installing wxpython, I get a lot of
wxpython: /usr/lib/python2.7/site-packages/wx.pth exists in filesystem
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Last edited by manouchk (2011-08-13 21:35:07)

OK, thank you very much KenJackson. I didn't know shell brace expansion, just remembered I,ve already used it without trying to understand it... I really should learn a bit more of shell! Just living in python is a bit restrictive!!
I did move the file you suggested and a few other files that are not owned by any packages and wxpython seems to be working.
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cd /usr/lib/python2.7/site-packages
mv {,PROB}wx.pth
mv {,PROB}wxversion.py
mv {,PROB}wxversion.pyc
mv {,PROB}wx-2.8-gtk2-unicode
cd /usr/bin
mv {,PROB}editra
mv {,PROB}helpviewer
mv {,PROB}img2png
mv {,PROB}img2py
mv {,PROB}img2xpm
mv {,PROB}pyalacarte
mv {,PROB}pyalamode
mv {,PROB}pycrust
mv {,PROB}pyshell
mv {,PROB}pywrap
mv {,PROB}pywxrc
mv {,PROB}xrced
pacman -S wxpython
The problems seems solved but does not explain why this problem occured... I'm closing the topic so far.
Last edited by manouchk (2011-08-13 21:27:29)

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Transfer Upgrades and Annual Upgrades

Hi Community,
I have a few questions regarding transferring upgrades and annual upgrades. First off, here's what the FAQ says:
What do I have to do to get a new phone with Annual Upgrade?
You must be registered for My Verizon, be on a calling plan of $49.99 or higher and have completed at least 1 year of a 2-year contract and agree to renew for an additional 2 years in order to get a new phone at a promotional price. It’s as easy as that.
Is this replacing New Every Two?
No, Verizon Wireless is providing an additional program to upgrade your phone. By taking advantage of the Annual Upgrade, however, your New Every Two calendar will restart.
I currently have a Moto Droid (secondary line on a family plan) which I purchased in November of 2009 on an Annual Upgrade. I resigned a 2 yr contract for the line (ending 11/2011) and paid the promotional price for the phone. I was actually only 11.5 months into the contract but I think they let me slide Anyway, I'm assuming my line should be eligible for another Annual Upgrade in November of this year? I'm sort of confused because this line now has a different contract ending date than the primary line (how is that possible on a family plan, by the way?)
The primarly line on my account is currently eligible for a NE2 upgrade (contract ends 12/10/2010). Is it possible to transfer the NE2 upgrade to the secondary line, and still have the primary line be eligible for an Annual Upgrade? How would transferring an NE2 upgrade affect the next upgrade eligibility for this line? What would happen if the NE2 contract was transferred to the secondary line, and then we did not renew the contract for the primary line in December (again, I do not understand how this whole same-plan-different-contract-end-dates thing works)?
Also, if the NE2 upgrade is transferred from the primary to the secondary line, would I then be forfeiting any Annual Upgrade the secondary line might be eligible for in November? Finally, is it possible to transfer an Annual Upgrade like you can with NE2?
Any insight would be greatly appreciated!

I'm a bit confused, but let me try and answer your questions as far as I understand them....
slickvick81 wrote:
Hi Community,
I have a few questions regarding transferring upgrades and annual upgrades. First off, here's what the FAQ says:
What do I have to do to get a new phone with Annual Upgrade?
You must be registered for My Verizon, be on a calling plan of $49.99 or higher and have completed at least 1 year of a 2-year contract and agree to renew for an additional 2 years in order to get a new phone at a promotional price. It’s as easy as that.
Is this replacing New Every Two?
No, Verizon Wireless is providing an additional program to upgrade your phone. By taking advantage of the Annual Upgrade, however, your New Every Two calendar will restart.
I currently have a Moto Droid (secondary line on a family plan) which I purchased in November of 2009 on an Annual Upgrade. My confusion begins here, because secondary lines do not get annual upgrades - your plan has to be $49.99 or higher and secondary lines are $9.99. I resigned a 2 yr contract for the line (ending 11/2011) and paid the promotional price for the phone. I was actually only 11.5 months into the contract but I think they let me slide Anyway, I'm assuming my line should be eligible for another Annual Upgrade in November of this year? NO - secondary lines do not get annual upgrades... I'm sort of confused because this line now has a different contract ending date than the primary line (how is that possible on a family plan, by the way?) Each line on a family plan has it's own contract, and can have different end dates. If you used the primary line's annual upgrade for the Droid in November of 2009 (which you almost HAD to have done), then the primary line's contract would end November 2011. The contract for your line is likely what it was before - since you haven't used an upgrade (if I'm reading this right).
The primarly line on my account is currently eligible for a NE2 upgrade (contract ends 12/10/2010). So it looks like they DID somehow use the annual upgrade for you to get the Droid and applied it to your line?? This IS confusing!! Is it possible to transfer the NE2 upgrade to the secondary line, and still have the primary line be eligible for an Annual Upgrade? No - if you use the NE2 you wil extend the primary line's contract for two more years - it will be one year before it is eligible for the annual upgrade again. How would transferring an NE2 upgrade affect the next upgrade eligibility for this line? It would "use" the upgrade; the contract would be extended 2 years for that line, and on voice plans of $49.99 or higher it will be eligible for an annual upgrade. What would happen if the NE2 contract was transferred to the secondary line, and then we did not renew the contract for the primary line in December (again, I do not understand how this whole same-plan-different-contract-end-dates thing works)? The secondary line that used the NE2 would still have it's original contract end date - THAT upgrade discount can be used to get a phone for the primary line.
Also, if the NE2 upgrade is transferred from the primary to the secondary line, would I then be forfeiting any Annual Upgrade the secondary line might be eligible for in November? Finally, is it possible to transfer an Annual Upgrade like you can with NE2?
Any insight would be greatly appreciated!
Your questions and answering each one individually is getting more and more convoluted, so let me just try and give you a better understanding of family plans, and contracts, and upgrade options.
First, understand that each line on a family plan has it's own contract - they can have different start dates, and different ending dates, and different upgrade eligibilities.
You can do alternate upgrades - one line is eligible to upgrade, but the phone is used on another line. Very commonly done, but can add to the confusion! The contract and eligibility is tied to the line, but you can use any (Verizon/compatible) phone on that line that you want. You can swap phones without affecting the contract at all.
The primary line on a family plan with a voice plan of $49.99 or higher can upgrade annually, sign a 2 year contract and get the 2 yr discount price, and forfeit the additional NE2 credit; it will be available 20 months into the two year contract. If the primary does another annual upgrade, the NE2 is again forfeited until 20 months later. The only way to use the additional NE2 credit is for the primary to wait to use the upgrade option at the 20 month point, rather than using the annual upgrade.
Secondary lines are eligible to upgrade at the 2 yr discounted pricing 20 months into the contract (4 months before the contract end date).
We have a family plan with 5 lines, varying contract end dates. Two lines are currently eligible to upgrade; my son's line is eligible, but he has a new phone that he got using my husband's upgrade. So hubby's line shows he's not eligible, but yet his phone is older and may need to be replaced soon. He'll just use the son's upgrade. Basically, we wait till someone NEEDS a new phone, and look to see which line(s) is/are eligible. Sometimes it's the line that needs it, sometimes it's not.
Log into MyVerizon as the primary account holder, click on UPGRADE - and you'll see all the lines and when their contract ends and who/which is eligible for upgrade.

How do i renew my contract and upgrade my cell phone

first things first: YOUR WEBSITES SUCKS IT IS LIKE GETTING CAUGHT IN A MAZE. all I want to do is renew my contract AND UPGRADE MY PHONE. I AM NOT ASKING YOU TO CHANGE WATER INTO WINE. WHO INSTALLED YOUR WEBSITE? I JUST WANT RENEW MY CONTRACT and upgrade my phone to GALAXY S4. YOU THINK YOU CAN HANDLE THIS ORDER???
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

definitions...
Verizon considers an "upgrade" simply to be purchasing a new phone at a discount when signing a new 2 year contract. It doesn't have to be a "better" phone, it simply has to be a "discounted purchase".
If you use one definition of a term and the entity making the sale uses a different termination, of course there will be disagreement. You have to use the definition Verizon uses to make any sense.
Not everyone wants a "better" or "more advanced" phone. Sometimes the phone they have has more capabilities than they want or need yet they STILL want to purchase a new phone at a discount. Verizon does not want to alter their marketing for EACH different reason someone may have for purchasing a new phone and therefore uses the SAME term for ALL discounted purchases when signing a new 2 year contract.

I gave my old MacBook Pro away and no longer have access to it. I didn't think to deauthorize it first. I DO NOT want it to have access to all music in my iCloud or any music that may have been downloaded sinceI gave away the computer. It now belongs to m

I gave my old MacBook Pro away and no longer have access to it. I didn't think to deauthorize it first. I DO NOT want it to have access to all music in my iCloud or any music that may have been downloaded sinceI gave away the computer. It now belongs to my teenage daughter,who has since been in my WI-FI area and knows that code. I had EVERYTHING removed from the computer before I gave it to her (long story), but since I hadn't deauthorized the Mac,I'm assuming even without the itunes password the iCloud material would had loaded onto her computer.My iCloud had somehow included personal voice mails under Unknown Artist that I did not want on there or shared. How can I deauthorize the Mac Laptop without having the machine available to do it on? Change the iTunes/iCloud password? I should now have my desktop computer, new PC (Aspire) laptop,Ipod Touch, and if possible my Evo 3D as well as my boyfriend's Samsung smartphone being able to access the iCloud account/library--whatever it is called. HELP

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

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You seam to be focusing your anger at Verizon and not your sister. Verizon followed the rules and required IDs and passwords to access the wireless account. You and/or your mother are supposed to safeguard that information. Your sister has committed the felony by stealing your mothers identity for personal gain.
You say "I am very dissatisfied with how VZW is handling an illegal and fraudulent change on my account that has shafted me out of 500 dollars.' My question to you is who made the illegal and fraudulent change to your account? Verizon or your sister? Keeping in mind your sister had all the correct IDs and passwords,
I'm sure if you went to Verizon and wanted to make some changes to your account, and you had the correct IDs and passwords, you would be upset and angry if they put you through the 3rd degree because they thought you were committing fraud.
Good luck to you, (seriously) whatever happens,

Were people aware of a fee to renew your contract in addition to the bill and regular fees?

Just received my first bill after renewing my contract for another two years. Big mistake! I was stupid to think Verizon wanted to keep long standing loyal customers especially since the trend seems to be moving to prepay plans. I thought they would hold on to those of us locked into another two years but now they charge an additional 30 dollars just to renew your contract! I asked about it and could get no answer, just that they had been doing it about a year and a half now. Well this is the last time I will be locked in to a contract with them and these sneaky tactics. If they would at least be upfront about it and inform customers but they don't admit or inform anytime when its costing the customer money. I find it very deceiving and dishonest to just add fees without so much as an explanation. I am extremely disappointed, I thought Verizon was trying to increase customer satisfaction. I guess its naïve to think that way in this age.

Bobby, I'm not slamming you at all with this but just showing a different point of view. As far as using the upgrade fee to offset system upgrades etc... That is really a cost of doing business and is usually built into the base monthly fee we are charged because over the last 14 years or so, you have made many system upgrades, including the 3G network and now the 4G network and there was no fee in upgrading to 3G. As far as the workshops go, I have been to two of them and walked out early on both as they were really not productive or for the most part accurate. That said, some of the workshops I can see as being useful to new users of a smart phone etc...
Now don't get me wrong, Verizon can and will run their business the way they want to and if that includes passing the cost of the 4G infrastructure off to the end user, so be it, It then leaves the choice of carrier to the end user and most of us will remain with Verizon because of the service itself.
To the OP's point though, they are claiming that they were not aware of the fee and it was never disclosed to them which is an issue and also appears based on the way the fee was billed that it was a third party reseller and not a corp store. Verizon does a very good job of displaying the fee and it showing on any paperwork generated in the corp stores. They are not however that good at telling customers about it and try to dodge around it in most cases. Third party stores however do NOT always tell you about the fee so it is a surprise to the end user and then they go back to the third party and complain and are told it is something Verizon does or yes you will pay it now but Verizon will credit it back after 3 or 4 payments are made (which is not correct) etc...

Contract upgrade and samsung epix for att

I prefer shopping at BestBuy for the personal service but here is the probem. I want to renew my 2 2year contract and replace my cingular 8125 wm5 with a SAMSUNG EPIX. I think Best buy price would be $199 to upgrade and the largest retail store W.M. is $49.99. Am I missing something?
Appreciate any help.
Stan

Best buy will price match any LOCAL competitor's price just bring a copy of the ad with you. There are a few rules. The other store must have it in stock in the store at the time you plan to buy. The price and in stock position will be verified by store employees. It must be something we carry in the stores no special orders. It connot be a close out sale, going out of business sale, etc.
I think I have covered it all. We also will not match web site prices from someone else.Hope that helps.
Bob

How do I complain about an app that took away features and made me pay to upgrade to get them back?

I had the app Moe's Notes for at least three months before they took away all of the features that made it useful and asked me to pay for a $3 upgrade to get them back.
It used to allow me to take multiple pictures of a place and record the location (I used it for scouting locations for films). Now it consistently drops the pin at an address that is not the address I'm at and when I try to correct it it makes me upgrade. It's completely useless now.
I tried to upgrade and though I've been billed I still get messages from my app that the upgrade didn't go through.
Apple's support has really gone to ****, I've been traveling in circles on the website since I followed the "report a problem" link in my receipt e-mail from the iTunes store.
I'm really getting sick of how Apple's App system works, there's so much needless buerocracy that doesn't protect consumers from people who can just take away products you've paid for. It's like Home Depot sneaking into your house at night to remove the claw from your hammer or one of the splines in your phillips head screwdriver.

The issue is as to whether I am out of warranty or the phone is out of warranty. Seems it's me!
The phone first went into action in late April 2011 and so is less than 1 year old. Do apple warranty, for 1 year, I will have A working iPhone or do they warrant that the specific iPhone in my pocket will work for one year?
While I can appreciate there must be rules, most people talk about a one year warranty on the phone. In any event, it's not clever of Apple - shouldn't it be reasonable to expect a phone to operate for at least 1 year? I can now not hear people on calls in a lot of situations where there is any appreciable amount of background noise and that is not acceptable in my book on a unit less than one year old.

Gave away upgrade and not renewing my contract

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