General capabilities within Crystal

Post Author: Shawn Ott
CA Forum: General
I am new to a small association which uses Crystal Reports 9. While we have someone who knows how to use the tool and write reports, we do not appear to have an expert in the overall capabilities. I am responsible for managing the database marketing environment. So I am interested in automation of reporting to the extent we are able. What I am interested in is the ability to schedule and then email existing recurring reports. I have been trying to find and read through documentation on the web and the BO website but am still not real clear. So my questions are:
It appears that Crystal Enterprise Administrator has the ability to schedule reports?
Can scheduled reports be emailed when finished when using Enterprise?
I have come across several third party software packages that are intended for scheduling and distributing reports. What is the difference between these tools and what BO/Crystal has to offer?
I understand these are pretty basic questions, but I am just learning the software, so thank you for your input.

Post Author: blairwheadon
CA Forum: General
Hi,
Some quick answers here:
Crystal Enterprise 9 (and Crystal Reports Server XIR2) can both schedule reports to be emailed.
The 3rd party scheduling and distribution tools are generally applications that are written using our report engine called the RDC. These generally do not have any online viewing capability and are simple schedulers. Crystal Enterprise and Crystal Reports Server provide a complete scheduling, distribution (send to email, send to file share, send to ftp), and security solution.
In addition, CRS also provides a semantic layer (Business Views) that secures the data in the report at view time, so using Business Views you can have scheduled reports that are secure (each user sees only the data in the report they're allowed to see).
Finally CRS also includes Live Office which integrates live, refreshable reports into Word, Excel, and Powerpoint.
I hope this helps.
Blair

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Hello all,
Background Information:
I am trying to teach myself how to execute a stored procedure within Crystal Reports. This is an aspect of Crystal that my work group has not utilized before and we're trying to gather information on the subject. We use Oracle to create and execute functions and procedures all the time, but I've never tried this within Crystal.
I use the "Add Command" functionality within Crystal on most of my reports so that I can taylor the sql to the report. I find this easier to do versus using the ODBC connection to the tables and writing the code through the Crystal Reports wizard. I also frequently use functions within these sql statements that are inserted in the Add Command.
What I'm trying to achieve:
I have a report that needs to run as a "trial", and then later as a committed "run". This is for a monthly billing system. Essentially, the user will run the report as the "trial", preview the data, make any necessay corrections, and then later, run the actual billing run. Within my application, the bills are not actually marked as "billed" until they are actually "billed', if that makes sense. As a result, the "trial" report will need to mark the bills as "billed", generate the report, and then rollback the data (so that the bills are not "billed". Once the actual billing reports are ran, the same report will run, but with a "commit" at the end of the report so that the bills are now "billed".
I'm trying simple tests and failing (i.e. taking baby steps to learn what capabilities Crystal has):
I created as simple of a procedure as I can envision. This procedure inserts the word "test" in one of my fields for a provided account number. When I try to run this procedure via Crystal (via New Report ->History->My ODBC Database link->Stored Procedures), Crystal asks for the account number parameter, as it should. But I then receive the error message:
Database Connector Error: '42000:[Microsoft][ODBC driver for Oracle]Syntax error or access violation'
The existing ODBC connection has work great for years and years to retrieve data from tables, but this is the first time I've tried to utilize procedures. Can anybody help? And can anybody explain what the Stored Procedures link is supposed to do? Am I going down the right path?
thanks,
Noel

Hello,
Make sure the Oracle client install path is in the PATH statement. And also make sure you are using an IN/OUT cursor. CR only reads the last SELECT statement. Search the Documents area on how to create a Stored Procedure.
Also, if you are using CR XI ( 11.0 ) then upgrade to CR XI R2 and apply all service packs ( SP 6 ). Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
Direct link to the Trial version: http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
It may fix your issue also.
Thanks again
Don

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There was an error while writing data back to the server: Two destination property bags exist. Use the bag that is appropriate for your client's version number: SI_DESTINATION (version XI and earlier) and SI_DESTINATIONS (version XI Release 2 and later).
I did have a copy of BOE XI installed however, this was removed prior to installing CRS XI R2
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Hi,
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Regards,
Douglas

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Fuskie is correct. For you to do what you want, I would recommend creating a User Function Library (UFL) which will drop that function into Crystal's Formula Editor.
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Opendocument.jsp path incorrect when used within Crystal

Post Author: Tilghmank
CA Forum: General
I am trying to find out how to change the Opendocument.jsp path with Crystal Reports. The problem appears to be the "Infoview/plugin" part of the path. I am using webelements from Crystal with the WETargetPath() function.
undefinedhttp://mylocalname
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Post Author: V361
CA Forum: General
You could try creating a formula, for example
WhilePrintingRecords;PageNofM
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As an alternative, at least one of the 3rd-party Crystal Reports Manager tools listed at http://www.kenhamady.com/bookmarks.html can use visible or hidden (white font) formulas anywhere within a Crystal report (including inside subreports) to create file, web, or email links at that same location within the pdf export of the report. Optionally, an image (such as a .png button image can be added to provide a GUI for the link.

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Let's say a have the following table
IMAGES
========
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Is there a way I can retrieve the report ID / CUID / something unique within CR for a report that is stored on BOE? Similiar to how the currentCEUserID function pulls for user?
Thanks...

Please re-post if this is still an issue to the Business Objects Forum or if you have a valid support contract create a case on line. If not then you may purchase a case and have a dedicated support engineer work with you directly.
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Hello,
Having searched the forums and being unable to find the appropriate solution to my problem I have decided to ask the question myself.
I am using Crystal Reports version 11.0.0.895 and Business Objects Enterprise version 11.0.0.748. When using Crystal Reports I can log on to the Enterprise server as Administrator and view the enterprise items. I can easily browse through the list of reports but when I try to open one I get the following error:
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Cannot refresh a stored procedure within a Crystal Report from Xcelsius

Please help...Xcelsius 2008 & Live Office problem...
What I am trying to do is to refresh a stored procedure that is within a Crystal report from within my Xcelsius dashboard in Preview mode. The data returned appears on the Xcelsius dashboard. It works fine in Design mode, just not in Preview or when published as a swf.
1. I set up a Crystal Report using a Stored Procedure as the data provider.
2. The Stored Procedure has a parameter built into it.
3. When the report is refreshed within Crystal, the prompt dialog box is displayed; I fill in the desired value, and run. Everything comes back fine.
4. Crystal Report is exported to the repository.
5. In Excel, I inserted the Crystal Report using Live Office. It shows up as a Live Office object just fine.
6. I bound an Excel cell to the prompt; when you change the value in the bound cell, the Live Office object refreshes and displays the correct results.
7. In Xcelsius, I imported the Excel spreadsheet.
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Note: When in Designer mode, if the value of the bound cell is changed, the results in the grid change accordingly.
9. When in Preview mode (or generated swf), if the Refresh button is pressed, a "User Identification" dialog box appears asking me to log on. The values it asks for are: System, User Name, Password, and Authentication. I enter the same credentials as are within the Live Office settings in Excel, (which are working correctly), but receive an error "soapenv:Server.generalException: Database logon failed.".
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I've noticed that in Excel directly, when I open the spreadsheet and refresh the Live Office object, I am prompted to log on to the database where the stored procedure is being executed. This dialog box does not appear once the Excel sheet has been imported into Xcelsius. One of the combinations I tried in the "User Identification" dialog box was the name of the database server, that didn't work either.
I also tried creating the Live Office object directly within the Excel spreadsheet in Xcelsius, but then I was unable to bind the prompt value. Could never get the Live Office/Properties menu to appear.
Ideas? Thoughts?
Thanks in advance!
Stephanie

This post looks like a duplicate of: Live Office: Database logon failed error

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hi
does there exist some kind of api to implement smtp capabilities within a application that it is possible to send mails without having a smtp server running?
thx :)

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Hi Les,
Unfortunately CR XI is end of life and end of support so we can't get any patches to you, if one existed for this issue or not.
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Don

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General capabilities within Crystal

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