Copying objects within Crystal Reports Server produces an error

When trying to copy an object from one folder to another within Crystal Reports Server XI R2, I encounter the following error:
There was an error while writing data back to the server: Two destination property bags exist. Use the bag that is appropriate for your client's version number: SI_DESTINATION (version XI and earlier) and SI_DESTINATIONS (version XI Release 2 and later).
I did have a copy of BOE XI installed however, this was removed prior to installing CRS XI R2
fyi - The 'Move' of objects works fine

Hi,
The issue you are facing is because there are still some registry entries left behind by XI. It is always recommended to do a clean install.
For now, you may > back up the registry > run regedit > search for traces specific to XI > delete the keys.
hope it helps.
Cheers,
Subhodeep

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Crystal Reports Server XI Infoview Error Messages

Just upgraded to Crystal Reports Server XI Release 2. I can create reports and save them using the enterprise method. The reports run fine in Crystal reports but when I try to view a report using Infoview I get the following messages:
Unable to retrieve object.
Library not registered.
If I change viewers the first line will be different but the second line will be the same.
All the servers are running and permissions look good. I've searched the web and this forum and could not find an answer.
Thanks,
mx_forever

Jock,
That is understandable as I just saw a typo in the dll name. I think more importanly we should check on a few other items.
1. I am presuming the Infoview/CMC applications are running in IIS. Is that true? Do you jave the java version installed as well? If so, attempt to open the report(s) there.
2. Is IIS is involved, Is there a valid virtual directory for crystalreportviewers115?
I have never seen anything with "Line 6" before. It may be a reference to the web.config file that specifies the viewers etc.
Tony

Crystal Reports Server 2008 Installation Error

Good day,
My name is Dominic Hung and I work at Business Objects. One of my clients is coming across an installation error on their evaluation of CRS 2008 and is detailed as follows:
They currently have the actual report writer (Crystal Reports 2008) on a desktop PC. It's not installed on the server.
We have the MySQL ODBC loaded on the local desktop as well as the server that is hosting CR2008 Server.
The credentials (userid/password) used in both the desktop and server's ODBC configuration is READ ONLY.
During the installation wizard for CR2008 Server, I key in the userid & password that I use when we create reports, but I receive an error stating that
CMS database error: STU000226
BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "esc:10.127.214.22:3306". Reason: Database access error. Reason access denied for user 'jdcherry'@'% to database 'esc'
This is where everything stops and they can't go further. They are not sure why they are receiving the "access denied" error as shown above. They have no problem connecting to the MySQL database when they create a report using CR2008, the CR2008 SERVER won't accept my credentials during the installation.
QUESTIONS:
The "jdcherry" UserID (which I use) is READ ONLY on the MySQL database that's hosted on the Linux box. Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
If so, what level of access is required?
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
What other workarounds can be done for the client? The windows server they have Crystal Reports Server 2008 installed on has web services enabled but are continuing to come across issues. Any insight for the client would be greatly appreciated.

Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
The userID used when installing CRS must have dba previleges (create/drop tables) on the schema.
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
You should create a new schema/DSN for the CMS db. The installation of CRS creates 8 new tables.
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
No
All this information is in the BOE XI3.0 Installation Guide.

Crystal Reports Server Error - Unable to cast object of type

Hi Everyone,
Not sure if this is the right place to post this question but couldn't find a Crystal Reports Server section.
After doing a windows update on my crystal reports server the following error now occurs when trying to log into .Net InfoView -
An error has occurred: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'BusinessObjects.Enterprise.Desktop.InfoView'.
I found the following article which I followed and re-installed the .net components as well as ensured all services are enabled.
Article: https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_bip/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303335333433323337%7D.do
The error still occurs.
I did some further investigation and found that a similar error occurs in the Admin Console when I try and open the Crystal Report DataSources.
This is the error page that comes up
Server Error in '/businessobjects/Enterprise11/WebTools' Application.
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
+Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information
about the error and where it originated in the code.+
+Exception Details: System.InvalidCastException:
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.+
Source Error:
+The source code that generated this unhandled exception can only be shown when compiled in debug mode.
To enable this, please follow one of the below steps, then request the URL:+
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
   <system.web>
       <compilation debug="true"/>
   </system.web>
</configuration>
+Note that this second technique will cause all files within a given application to be compiled in debug mode.
The first technique will cause only that particular file to be compiled in debug mode.+
+Important: Running applications in debug mode does incur a memory/performance overhead.
You should make sure that an application has debugging disabled before deploying into production scenario.+
Stack Trace:
InvalidCastException: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Common.datasourceInfoFromReports(ArrayList reports) 226
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Datasources.Main() 1821
   +ASP.websamples_datasources_datasources_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 531
   +System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) 98
   +System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) 20
   +System.Web.UI.Page.Render(HtmlTextWriter writer) 26
   +System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) 25
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) 121
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer) 22
   +System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2558
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
Any information on how I can fix this is greatly appreciated.
Regards
Paul
Edited by: Paul Griscti on Sep 3, 2008 2:52 AM

I'd try creating a new Application Pool just for running businessobjects and crystalreportviewers11 and nothing else.
Although the apps are .NET, it uses COM Interop for functionality, so using a common app pool with other versions will collide.
Beyond that - if you have a SAP Business Objects support contract - you might open a new SAP Incident ticket.
Sincerely,
Ted Ueda

Crystal Reports Server problem

Hi,
i'm an administrator but i cann't create new objects in Crystal Reports Server. What's happening?
pls. help

Hi Henk,
What error message are you getting for not being able to create an object, and what exact step were you taking at the time of error?
Hitomi

How to get past Crystal Reports Server 2008 Linux install error

Hi,
     During the install of Crystal Reports Server 2008 on Red Hat Linux we select use an existing DB (Oracle) and it prompts for:
Crystal Reports Server 2008 Setup
Enter the information for your new CMS
Oracle TNSNAME :
[SANDBOX                     ] *
User ID :
[crystal_rpt                 ] *
Password :
which then gives me:
Crystal Reports Server 2008 Setup
ERROR
Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information.
It doesn't let me get past this and just send me back to the previous screen. I've check and re-checked and the information TNSNAME, User ID, and Password are all correct. Now I can exit out the install and sqlplus to the database just fine with all that same information.
What does this error mean? And how do I get past it?
Thanks,
~Jet

Hi Jet,
I've go the same problem. Have you solved this problem?
Regards,
Aldo

Crystal Reports Server XI - A subset of Business Objects Enterprise?

Post Author: RVM
CA Forum: General
I'm evaluating Crystal Reports Server XI with a view to fulfilling the reporting requirements of my Client. I've identified Crystal Reports Server XI as the ideal solution and have been looking for documentation that describes the constituents of CRS XI and the architecture of the product from a technical perspective. I haven't been able to locate an administrators guide for CRS XI similar to the one available for crystal Enterprise 10 and Business Objects Enterprise XI R2. I've read that CRS XI is a subset of Business Objects Enterprise XI and as such has the same arichitecture. COuld some please clarify what constituents of BO Enterprise XI also reside within CRS XI?
Thanks in advance,
RVM

Post Author: yangster
CA Forum: General
It is kind of annoying that they didn't bother to create any documentation for Crystal Server XI.I've used both products and the key difference is that Crystal Server XI is limited to 20 user licenses (combination of either named or concurrent types) so if you have a very large user environment then your only choice may be BO XI.In terms of development and deployment the key difference between the 2 is that BO XI allows you to create universes. Which in terms allows you to use the Webi functionality. You can still use webi in Crystal Server but that's kind of pointless as the only universes you will be able to report off are sample universes. Within Crystal Server you will still have all the functionality that exist in BO XI with the exception of the universes so you can still build business views, list of values, schedule reports, create custom calenders, etc. So if you were to just snip out everything that deals with universes in the BO XI admin guide you'd have the Crystal Server admin guide.

Crystal Report Server / Business objects XI R2 questions

Hello all,
If this isn't the place to post these questions please advise which forum is. Thank you in advance.
We are running XI R2 SP5 of Crystal Report server (11.5.11.1470). I have some general questions...and are fairly new to this version. Although I have been developing CR for many years.
There is plenty of discussions here about "Universes" in BO, but for my deployment I don't think this applies. Correct?
I have created list of values (LOV) using Business View Manager (11.5.11.1470) and would like to
1. give the user an ability to select an "ALL" option in the report.
2. If the LOV is large, it only returns a partial list.
Now i have search these forums and other and found discussions regarding the above but none seemed to relate to my version. Either I'm missing some component or just slow.
Any advice / help would be greatly appreciated.
Thank you.

>
Suresh Babu Aluri wrote:
> Hi,
>
> You can create All prompt in lovs of reuired object as
>
> do the following steps for all prompt creation.
>
> 1. Go to Object to which the lovs are mapped. -> select object -> properties -> advanced (not sure) -> edit lovs -> then a query panel will display and it will have query like
>
> select distinct(..........) from ......................
>
> change the above query to
>
> select distinct(..........) from ......................
> union
> select 'all' from dual -> dual is temporary table in oracle (you define a temporary table w.r.to database)
>
> 2. In designer go to the object on which prompt is defined.
> i.e.
>
> may be in selecor where clause you might defined prompt as
>
> .............. @prompt('Member Name')
>
> so change that to
>
> .................. .............. @prompt('..Member name')
> or
> 'all' in @prompt('Member name')
>
> 2. For your second requirement the max no lov values are changed in prm files. For that go to programs -> BO -> BO ii.5 or ur version -> dataaccess->win32_x86-> based on ur back end select required folder -> search in *.prm files to change the max no lovs.
>
> Cheers,
> Suresh Aluri.
Hi Suresh
Thank you for the detailed response. I tried your suggestions and neither works.
LOV issue:
Within the Business View manager, i right-click on the LOV object and click "Edit List of Values..." and i get a dialog box that only shows me Available fields, List of Value Fields used, description field, and Referenced objects. Along with buttons for Clear Instance & Refersh Status.
I have read similar posts to what you suggested but never get to the same place as described.
Please advise....
as for _Max Number LOV _
I have researched this as well and found the same suggestion you made. But the PRM file does not have that value, and the file contains all XML code
Now what???
Thanks
Mike

Difference between Crystal Reports Server 2008 and Business Objects XI R2

Can anyone please help me know the difference between Crystal Reports Server 2008 and Business Objects XI R2? Both the support guides says that it supports Office 2007. I have a problem in exporting the reports to Excel 2007 .I have downloaded the trial version of Crystal Reports Server 2008 but still unable to view my complete reports in Excel 2007 through infoview because few of my report's colums are truncated and it still exports in Excel 2003.I have LiveOfficeXIR2_SP4 and Office 2007 installed. Is it so that i have to switch over to Business Objects XI R2 or any other to solve my problem instead of using Crystal Reports Server 2008 or is it the problem with the version of my Live office.Pls help me regarding this..
Babita.

Babita,
request you to post the same in the BO forums for more relevant answers...
Arun

Difference between Business objects Entprise and crystal report server

hello,
I have to develop reports which will be used by a group of 100 to 150 users and total reports are 7 and each report will be around 100-150 pages each. So i am in the process of evaluvation BOE and CR server.Can any body help me out in this.
Prem
Trying something new

Hello Prem,
The Concurrent Access License is per-user logon to Crystal Report Server or BusinessObjects Enterprise.
Each User logon will increment the CAL. If a User logs on twice, then CAL is increased by two. A CAL will not be released until a User logs off. If the maximum number of CALs have been attained, further logon attempts will be denied.
With a Named User License, you can have a number of active Users up to the number of NUL that you've purchased. The named user can connect multiple times to the system. If you would like to add additional Users beyond the NUL that you have, you either have to purchase further NUL, or disable a User already there.
In either case, the CAL or NUL won't work like the CPL that you have with the JRC - license management is handled by the Enterprise system.
With Licensing for the Server or Enterprise, each user accessing reports must be named within the system.
Sincerely,
Ted Ueda

Comparison between Crystal Report Server XI R1, Crystal Report Server XI R1 , Business objects Enterpirse XI R1 and BOXI R2?

Hello Everybody,
I am new to Business Objects Enterprise. I need to know what is differnce between Crystal Report Server XI R1and Crystal Report Server XI R1 ; Business objects Enterpirse XI R1 and BOXI R2?
As a beginner, it will be very much helpful for me to learn in a better way and to go in the right track.
Thanks in Advance.
Regards,
Annapoorani

Annapoorani,
I will start off with the basic difference beteen Crystal Report Server and Business Objects Enterprise. We can continue on after this initial bit of information.
Essentially, Crystal Report Server is a much like a subset of the full Enterprise Product line. Whereas CRS is used for storing and scheduling Crystal Reports, the Enterprise product extends this usability to also include Desktop Intelligence Reports as well as Web Intelligence reports. There are also added features available with the full Enterprise Suite (depending on the licensing and installation) that also provide Performance Management, Dashboards and other enhancements.
In the sence of XI vs XIR2, XIR2 is more up to date with fixes and service packs. You will find the original XI products to be closer to an end of lifecycle when it comes to support.
As well, the newest release not mentioned in your line of questioning is Business Objects XI3.0. Currently this is a java based deployment, but there will be a .NET version forthcoming. Many new features have been added and you can find more information directly at www.businessobjects.com pages. There is a full section on the website that outlines the various products.
Edited by: Tony Foster on Jul 16, 2008 11:22 AM

How to install SharePoint MOSS 2007 PIK for Crystal Report Server XI R2?

My configuration is :
Moss 2007 without any Crystal Report or BO component. on one box with Windows 2003 server
Cyrstal Report Server XI R2 on another box
I have downloaded the kit installation: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/webcontent/uuid/503988db-58c5-2b10-f79d-cb96700417f9 [original link is broken]
I used this one as they said:
BusinessObjects XI Release 2 SharePoint 2007 Portal Integration Kit
Download BusinessObjects XI Release 2 SharePoint 2007 Portal Integration Kit - ZIP 5MB
I do not have BO Enterprise.
Thanks,

Answered my own question. Managed to upgrade to 5.0 following this process, but follow these instructions with care...
1. Stop all CMS services in Config Manager.
2. Go to Add/Remove programs and click "change" for Crystal Reports Server XI. Click on "Modify" then change the entry for MySQL4.1.13a to "Entire Feature will be unavailable" (from Enterprise -> Server Components -> Servers - > Central Management Server). This will remove the existing mySQL version and any data/license key information/customisation, so be wary.
3. Install the desired version of mySQL.
4. Use the MySql command line to create a new database - "create DATABASE BOE115;"
5. In the Central Config Manager, select the CMS and display its properties. Select the Dependencies tab and remove the old version of mySQL and add the new version. Click on the Config tab, then Select Datasource. Select mySQL driver, then complete the details for the newly created database. Once complete it will still produce an error, at which point you need to select the options to Re-create the Current Datasource.
6. Once the datasource is sucessfully recreated, restart the Crystal service in the Config Manager.
7. Open the Config tool, and add your license key. Then Re-Enable all the servers within the Servers page.
8. Any other customisation or preferences would need to be re-applied.
This worked for me, but obviously take care as your existing mySQL database will be completely removed during the process.

Is it possible to deposit a CR created in VS 2005 to Crystal Report Server

Post Author: clara
CA Forum: .NET
Hi all,
We are going to use Crystal Report for VS 2005 to create reports, and is it possible to deposit the reports on Crystal Report Server?
Thank you
Clara

Post Author: Argan
CA Forum: .NET
I do not know if there is an option to save to Enterprise/CR Server in the bundled version.
You should be able to add report objects from within CR Server itself.

Migrating all configuration from Crystal Reports Server XI R2 to Crystal Server 2013

Hi,
We're running an old Crystal Reports Server XI R2 SP version (boe 11.5) and we're planning to start using Crystal Server 2013
As far as I know no upgrade is possible and that's not needed either.
Instead I'm interested in the migrate possibilities. I saw this thread but it doesn't answer all the questions https://scn.sap.com/thread/3462417
So first I will install Crystal Server 2013 on a new server and then I use some migrate tool.
Questions:
- does the migrate tool support migrating from my version CR server XI R2 SP1 to Crystal Server 2013 ?
- does the migrate tool copy all report schduling information (recurring schedule, destination etc)? We have ~1000 scheduled reports so doing manually is not an option
- does the migrate tool copy Business views/Business view connections ?
(- odbc data sources are probably not copied but that's ok)
-Mikael

Hi Mikael,
Since you're already on CR Server XI R2, you can use the Upgrade Management Tool to migrate all the content to CR Server 2013.
Anwers to your questions:
1) Yes, the Upgrade Management Tool does support this kind of migration
2) It does seem that the UMT allows you to move all report instances as well as the scheduled jobs over to the new server
3) I've always had issues with Business Views when using Import Wizard however I'm not sure whether they work well with the new UMT. In any case, I always prefer to export the LOVs and BVs from within the Business View Manager to a .xml file and then import them in the higher version of the Server, again, from within the Business View Manager.
-Abhilash

Migrating Crystal Reports Server XI to a new Server

Post Author: david_okeefe
CA Forum: Deployment
Hi,I am trying to migrate an existing Crystal Reports installation from an old server to a new server. To prevent interruption of service, the new server must be able to be online at the same time as the old server (thus it must have a different name). I installed Crystal Reports Server XI and told it to create its CMS database by copying the existing CMS database. Unfortunately, I received an unspecified error ("failed to received first object from source database"). After that, I opted to create a new, default CMS database. I tried using the import wizard to migrate the reports to the new server. The import wizard managed to bring over all of the folders, users, and groups, but not any of the reports. When I looked at the migration log, it gave me an error stating that it could not find the parent folder. I have no real idea how to address this issue. On a related note, I also do not know how to point crystal at the reports repository on the new server. I tried using the Data Source Migration wizard to copy the reports from the old server to the new server. Unfortunately, it didn't appear to register any of the new reports. Given what I have already tried, I am not sure how to proceed.Any help would be appreciated.Thanks,David

Post Author: david_okeefe
CA Forum: Deployment
Hi,I am trying to migrate an existing Crystal Reports installation from an old server to a new server. To prevent interruption of service, the new server must be able to be online at the same time as the old server (thus it must have a different name). I installed Crystal Reports Server XI and told it to create its CMS database by copying the existing CMS database. Unfortunately, I received an unspecified error ("failed to received first object from source database"). After that, I opted to create a new, default CMS database. I tried using the import wizard to migrate the reports to the new server. The import wizard managed to bring over all of the folders, users, and groups, but not any of the reports. When I looked at the migration log, it gave me an error stating that it could not find the parent folder. I have no real idea how to address this issue. On a related note, I also do not know how to point crystal at the reports repository on the new server. I tried using the Data Source Migration wizard to copy the reports from the old server to the new server. Unfortunately, it didn't appear to register any of the new reports. Given what I have already tried, I am not sure how to proceed.Any help would be appreciated.Thanks,David

Copying objects within Crystal Reports Server produces an error

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