Generating a Cluster Configuration Report

We are trying to generate a configuration report but we are getting the following error.
Error : Clustering Error
Bad XML Found During Parsing (This was the error that was seen on the Mobile (Remote) iManager
On the server we saw the following error,
Error: Clustering Error
Clustering Error: A system error has occurred while managing the clustering software (click the "More Info.." link below for the stack trace)
Error message : Bad XML found during parsing
More info...
Ok
Here is the output of the (More Info)
Exception Stack Trace
java.lang.Exception: Bad XML found during parsing.
at com.novell.ncs.gadgets.NCSMgmt.NCSReport.getNCSRep ort(NCSReport.java:962)
at com.novell.ncs.gadgets.NCSMgmt.NCSReport.buildMain PageXML(NCSReport.java:144)
at com.novell.ncs.gadgets.NCSMgmt.NCSMainMgmt.execute (NCSMainMgmt.java:428)
at com.novell.emframe.dev.Task.execute(Task.java:505)
at com.novell.nps.gadgetManager.BaseGadgetInstance.pr ocessRequest(BaseGadgetInstance.java:858)
at com.novell.nps.gadgetManager.BaseGadgetInstance.ha ndleAction(BaseGadgetInstance.java:2384)
at com.novell.nps.gadgetManager.GadgetManager.process InstanceRequest(GadgetManager.java:1606)
at com.novell.nps.gadgetManager.GadgetManager.process ServiceRequest(GadgetManager.java:1062)
at com.novell.nps.PortalServlet.handleFrameService(Po rtalServlet.java:505)
at com.novell.nps.PortalServlet.processRequest(Portal Servlet.java:373)
at com.novell.nps.PortalServlet.doPost(PortalServlet. java:279)
at com.novell.nps.PortalServlet.doGet(PortalServlet.j ava:262)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:743)
at com.novell.emframe.fw.servlet.AuthenticatorServlet .service(AuthenticatorServlet.java:332)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:856)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:172)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:530)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:775)
at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:704)
at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:897)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:811)

Originally Posted by lcurrie
Are you still having this issue?
What browser are you using?
When version of iManager are you using?
What version of OES?
Can you run iManager on a different server and see if you duplicate the error?
When you log into iManager instead of TREE NAME, enter the IP# of the server you are trying to run iManager from?
See if this helps.
Lin
Yes, still having the issue.
I have tried both IE and FireFox along with the Remote iManager version
I have tried iManager 2.7.4 and I have updated to iManager 2.7.5
It is OES2SP3 with patches installed as of last Tuesday
I have run iManager from other servers, still get this error, or something of a very similar nature.
I have been using the IP address, we have had some issues in respect to the DNS name, IP address has always worked in the past. This was apparently working in June (at least that was the last time that it was reported as working
Thank you,

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