Generating a CSR from Cisco TelePresence Profile 52/55 C40

How do i generate a certificate request from this?
I really need to put a trusted ssl certificate on my VC box mainly for PCI compliance but cannot find any way of generating the certificate request.
There is a certificates section under "Configuration-->Securty-->Certificates"
However nowhere in here can i find a place to generate a Certificate request in order to fulfill and certificate order for the equipment.
Any help would be greatly appreciated in how i go about applying a trusted certificate to this box.
thanks,
Neil

Hi Lee,
Yes, that is correct, you can only get licences through the portal if you have an active service contract.  If it's still in a "SIGNED" status and isn't "ACTIVE" yet, you'll need to go through the TAC as per the security advisory linked in my previous post.
Note: Since TC6.1.0, there was a change in the release key polcy, so firmware versions later than TC6.1.0 no longer require you to have a new release key for major version upgrades.  The endpoint just must have a release key, from any version, present on the device.  So, if you have the software (or obtain it via the TAC) you can upload it to your device without requiring a TC7 key.
Wayne
Please remember to rate responses and to mark your question as answered if appropriate.

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    Rick

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